Bad experience, left early. Never got an apology from owner. Still had to pay for 1 nite & clean fee. Refund only for the nite we didn't stay.
Upon arrival, house had a sewer smell & temp 55 degrees; took 2 hrs to reach 65. Hot & cold air coming out of vents. Furnace was making loud noise at 11pm so couldn't use the basement (had a queen bed and TV entertainment room). 2 of us had to share a bed. Left us w/ 1 king bed, 1 queen and 2 twin. The top sheet of 2nd bed (in trundle) was dirty so didn't use those 2 twin beds. I called property mgr in am; a maintenance person arrived right away. Furnace needed part and had to be turned off. We were told we should be fine because main floor had heat from fake wood in fireplace (wasn't much), space heater in basement and a working furnace upstairs. We asked for another space heater & they wouldn't provide. Temp was going to be in 30's that nite. Sewer smell was so strong on 2nd floor (woke up 2 people) & in basement near furnace (worried could be a gas leak).
Not clean: had to rewash the plates, windows dirty, visible cobwebs, furnace filters were caked with dirt, beer bottles around fire pit, big gulp cup sitting on grill, I told property mgr during visit..no apology; said to take pics, that she needs to know if cleaner is doing their job. I said have only 4 coffee cups (was in a prior review) & said I can use other cups or buy my own. No canoe & all bedrooms are on 2nd floor, not main level. Elderly parents had to use stairs.