Hôtel près de Keerthisthambham, Aluva, Aluva

« First of all from the checking in the problems begun to start. I booked at the price of 1150 and they told that they won't give me the room for that money and I have to pay 1600.i tried to contact hotels.com and couldn't find any numbers to contact. So I paid the amount. The room was In pathetic condition. Air conditioning was not working properly and the food which I ordered through get an hour to get delivered. Washroom was dirty and the water was not draining from the bathroom. Never ever...

« No issue all are very good »

« It was ok »

« Staff were only focused on how much we had to pay for early check in. We booked a room abd prepaid for 3 but the room had 1 towel and 1 water bottle. We hadvto request everything. The staff acted like they were doing us a favour. Ny husband was unwell and couldn't lie flat so requested an extra pillow which they refused to provide. Except for the proximity to the airport I would not be recommending this hotel as it not exactly cheap so you would be better staying elsewhere. There are other...

« My flight arrived at 3:30 a.m. Upon arriving at the hotel, I was informed that my reservation had been unilaterally canceled on the assumption that I would not show up, despite the fact that the booking was fully valid. The front desk refused to take responsibility and repeatedly instructed me to contact Expedia, the booking platform. When I contacted Expedia, I was informed that no agent was available and that they were unable to process a refund or provide any immediate assistance. As a...