Hotel Kempston

« The hotel overall is excellent, clean and the decor is beautiful. However, there are two minor issues that hold it back. Firstly, not being able to change the temperature in the room was a problem for me, as it was too hot on both nights I stayed in the room. Secondly, I do not know what was going on in the restaurant on Saturday night but it was chaos. There were three tables around me, and myself, and all four orders were wrong. It also seemed a little like some serving staff were trying...

« Propreté à revoir, du moisi dans la chambre et du sang sur les draps »

« Ok for 1 night, a bit noisy with the road next to the hotel Breakfast time too late (7:30) and too long (30mins) to get served. »

« l'acceuil est excellent , mais l'ambiance est morose , et , horreur ,ils ferment tout chauffage dans la chambre à partir de la soirée !!! le lit est pourvu dun drap et d'une couette beaucoup trop fines, j'ai gelé , je n'ai pas fait de remarque parceque ca ne sert à rien,mon compagnon a fait les mèmes remarques , chambre 15 et 16 , »

« Check in was the worst customer experience I have seen in many years. I arrived in front of the welcome desk, the lady was busy on her computer, she did not greet me, kept eyes on her screen for a few minutes. Another customer was waiting with me being totally ignored too and not being greeted too. Then the front desk lady looked at me and only asked “what’s the name ?” No “hello” no “sorry for the wait” no “how was your day today” only “what’s the name !” Clearly this person has not been...

« The property is well located with multi storey car park nearby and the river views very welcoming. Check in late at night was a bit hap hazard, mainly due to process changes but when we really wanted to get to bed it was a bit delayed. The bed was comfy, shower very good and over all very comfortable. »

« Nice place to recover during a business trip. Rooms are nice and confortable. Good choice of beer and food in the pub below. Very good breakfast! »

« It was a lovely hotel to stay in, nestled in a beautiful little village. The hotel's history was just as impressive. The breakfast there is a must and I really recommend it! On the not so good side would be the cleaning... we found dental floss things under our bed, as well as some yucky hankies, so not the best... what's more our room didn't experience house cleaning despite being there two nights. So overall it was a lovely experience, it's just the cleaning that could be improved (regarding...

« Disappointing. On arrival to the room, there was a distinct musty smell. Not pleasant and still present after opening the windows. No WiFi in the room. Breakfast was almost non existent. For a pub/hotel that promotes its food service and quality, a couple of boxes of cereal and a few miniature pastries was not what was expected or advised. A cooked choice would be expected (and was advertised) »

« Bon rapport qualité / prix : je recommande vivement pour ceux qui doivent prendre un vol très tôt à l’aéroport de Stansted »

« Beautiful typical English hotel to spend one or two nights and enjoy nearby shops and restaurants. »