Strandhotels Kiama

„Management are disorganised and unaware of their own check in conditions and room configuration. It took no less than 7 phone calls and just as many emails to confirm check in time. The apartment was fine. Two small towels for two people, no face cloths. Beds could do with being replaced. Carpet wasn’t super clean. Balcony was dirty and chairs covered in cobwebs. Bar fridge and microwave were handy. Good location. Next time I will just book a hotel room to avoid the hassle though which also ...

„The location was fabulous but much else was very poor. The off-site managers (Holiday Rentals) needed 3 phone calls before they provided the unlock code for the key box, so we were left standing at the property. The coffee machine did not work. The left-hand bed lamp did not work and neither did the ceiling light above that part of the room. The basin sink plug did not work so shaving or washing up needed to be done under running water with no sink filling. But worst was the shower screen that ...