Hotel Kiên Hải

« Roôm Amenities »

« Receptionist and manager were very helpful and nice. All staffs at the hotel gave excellent services. Foods and drinks are very good. We felt very comfortable to stay at this hotel. »

« Lorsque je me suis présenté à l'hôtel, l'hôtel a refusé de m'accueillir, en me disant que l'hôtel était fermé mais il semble qu'il n'acceuillait pas d'étranger. J'ai demandé à ce qu'il annule m'a reservation pour avoir le remboursement. On m' a demandé d'attendre et on m' a donné en cash 260000 dong. Trop choqué et fatigué de mon voyage, je n'ai pas eu la presence d esprit de verifier le taux de conversion. Apres verification il manquait environ 21 000 dong. Cordialement Valérie Pèdre ...

« Staff helpful »

« Very Good hotel, would stay again. »

« Very good! »

« Staff (Ha) »

« Long story short: after a 3-hour drive from Châu Đốc, we arrived at Hòa Bình Restaurant & Hotel around 3:00 PM, only to be told at reception that our pre-paid reservation made via Hotels.com had been canceled. The staff claimed that someone else had canceled “our” booking. When we asked to see proof, they showed us a written cancellation request—from Traveloka (a platform we never used)—for a guest with the same name but a different booking number, a different number of guests, and a different...