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Bewertungen von Country Inn & Suites by Radisson, Knoxville West, TN

2.5 out of 5
Country Inn & Suites by Radisson, Knoxville West, TN
805 N Campbell Station Rd, Knoxville, TN

Bewertungen

7.2

Gut

291 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
302 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
189 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
125 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
93 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.2/10

Sauberkeit

7.8/10

Personal & Service

7.0/10

Ausstattung

6.8/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Rebecca

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
I would stay here again, it was very average. Everything worked ok, it was mostly clean, there was a musty smell but not overwhelming.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Musty smelling room and very limited sheets
Aufenthalt von 1 Nacht im Mai 2024
Antwort von sp am 14. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Country Inn & Suites by Radisson, Knoxville West, TN

6/10 – Okay

William

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Mai 2024
Antwort von sp am 14. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Country Inn & Suites by Radisson, Knoxville West, TN

4/10 – Schlecht

Jacob

Mit Haustieren gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This hotel was by far the most disgusting hotel I’ve ever stayed at in my life. The fire sprinkler was rusted, the floors weren’t mopped, the toilet looked like it had urine around the ring on the floor, there were spots on the counters, there were chip crumbs on the floor, just down right disgusting conditions. The lobby was dirty, wallpaper peeling, carpet looked like it hadn’t been vacuumed in days. When you walk on the stairs in the lobby it feels like they’re going to collapse on you. NEVER AGAIN!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Sp am 1. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 – Gut

April

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The gas station right in front makes it unappealing
Aufenthalt von 1 Nacht im April 2024
Antwort von Sp am 1. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 – Hervorragend

Hieu

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I highly recommend this place. Easy to access the interstate and shopping center.
Aufenthalt von 6 Nächten im April 2024

8/10 – Gut

Eddie

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Dog friendly
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Kathy

Aufenthalt von 1 Nacht im April 2024
Antwort von sp am 11. Apr. 2024
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

6/10 – Okay

Judith G

very basic lodging
Aufenthalt von 2 Nächten im April 2024
Antwort von Sp am 1. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 – Gut

Kristen

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Looks like they’re doing renovations and they definitely need them. The room and bathroom were clean and it was quiet. Pool heater is broken and my teenage daughter was upset about that. It wasn’t the nicest place we’ve stayed but it wasn’t the worst either. Nothing that made it stand out either way.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Fei

Aufenthalt von 1 Nacht im April 2024
Antwort von sp am 14. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Country Inn & Suites by Radisson, Knoxville West, TN

6/10 – Okay

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von sp am 11. Apr. 2024
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

8/10 – Gut

Jill

Gut: Personal & Service
Staff was nice and room was very clean. Great stay!
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

david j

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick stop got good sleep. Price was right
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Kimberley

Gut: Ausstattung und Zustand der Unterkunft
I had to get a hotel room at the last minute and I was by myself in a strange city and it was dark outside. I was pleasantly surprised by the first look. The reception was pleasant. Even though the hotel looked pretty full, it was quiet. Rooms were nice and very clean. I needed to leave early in morning and breakfast began at 6am. I will definitely stay here on my next visit!
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Lynn

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The lobby was in ill repair and renovations have been halted. The stairs were disgustingly dirty. The room was ok. The pillows were small and lumpy. In the long run, I decided not to stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von sp am 11. Apr. 2024
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

6/10 – Okay

Beth

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It appeared that some renovations were underway? Most areas certainly needed updating. Constant noise due to proximity to the highway. Not up to the standards of other Country Inn and Suites that we have stayed in over the years.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sp am 1. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 – Hervorragend

Rob

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pool heater did not work. Could not sqim with grandkids.
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Shawne

Gut: Sauberkeit und Zustand der Unterkunft
Is under renovation so noise was aggravating but after completion should be fine place to stay
Aufenthalt von 4 Nächten im März 2024
Antwort von sp am 11. Apr. 2024
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

10/10 – Hervorragend

Nancy

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Damani

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was well kept up and not far from the shopping mall and various restaurants. However, I was not given the WiFi information on my key card, like other hotel and when housekeeping came to clean my room, my key card stopped working and I had to get it reprogrammed at the front desk. Other than that, a pretty good stay!
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

AMBER

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

4/10 – Schlecht

Robert

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I stayed in a country Inn and suites the night before in Asheville, NC. It was extremely clean and kept in good condition. The property in Knoxville however, was very disappointing. In fact, I was actually surprised that Radisson has its name on it. The breakfast that was served in, Asheville had plenty of nice items on it. The breakfast that was served in Knoxville had as limited a selection as you could possibly imagine. For example, when I was in Asheville, they had muffins and danishes and different toast available. In Knoxville they had three different toasts. It was just disappointing overall to expect to have something similar to what I had experienced the night before to be so poor a version of the initial Expectation I had
Aufenthalt von 2 Nächten im März 2024
Antwort von sp am 11. Apr. 2024
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

8/10 – Gut

scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Debra

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
There we rooms available late at night.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Andra, Conway

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
In a king size bed get some pillows that are larger than throw pillows. Change out the sickly yellow lighting in the rooms.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Frank

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice thanks
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

YUXIN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very nice room, newly renovated, feel home and relaxed
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Sherri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’ve stayed here twice now and always pleased
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Peter

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
All was ok until we entered the assigned room only to find someone already occupying the room. Big mistake. We were assigned another room by the front desk and room fine. Some unnecessary hassle and time for sure. FURTHER looks like you charged me twice for that night accommodation so assume they charged for second room. NOW must go through agro of refund!!!!! Bad.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von sp am 7. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. also, i have checked your profile of stay and do not see any charge on your personnel card other than the 50.00 deposit which you should have get it back in 3 to 5 business days

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst Hotel I've ever stayed at
The pictures on Hotels.com are not current the lobby looks very clinical now, it looks like they started a renovation and stopped in the middle, we were local and wanted to stay 1 night just to swim and get away from the house, the pool area was dirty and not even opened like they stated, they also charged $200 for incidentals - wasnt expecting that I will never stay or go to this hotel EVER AGAIN and I would not recommend any friends or family
Aufenthalt von 1 Nacht im Januar 2024
Antwort von sp am 5. Feb. 2024
Dear Jimmy, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 – Schlecht

Kendra

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The room was clean and nice enough, but the public areas are dirty and half-renovated. The pool is closed and has been for months.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von sp am 5. Feb. 2024
Dear Jimmy, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 – Ungenügend

Bonnie

Aufenthalt von 1 Nacht im Januar 2024
Antwort von sp am 11. Apr. 2024
Thank you for taking the time to review your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.

6/10 – Okay

Kimberly

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von sp am 5. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 – Gut

Tonya

Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Laurie

Aufenthalt von 1 Nacht im Januar 2024
Antwort von sp am 5. Feb. 2024
Dear Jimmy, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Donna

Gut: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sp am 9. Jan. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 – Hervorragend

Danny

Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Mary

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sp am 9. Jan. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4/10 – Schlecht

Stephen

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room 308 - The HVAC unit did not work. The room was 66 degrees. The orange chair smelled like weed. The carpet where it met the tile was frayed. Bathroom drop ceiling was water stained and rusting. The other guests looked shady. One person spent the night in the hallway. Overall I would not carry this property. The only good quality is it is super close to I-75.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sp am 9. Jan. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

4/10 – Schlecht

Nagaraj

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Heat was broken ..room changed...pool poor condition..looks like the hotel was refurbished poorly
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sp am 9. Jan. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 – Okay

Renee

Gut: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sp am 9. Jan. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 – Okay

Steve

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sp am 9. Jan. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

2/10 – Ungenügend

Eugen

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von sp am 5. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 – Ungenügend

Peggy, Mauldin

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von sp am 5. Feb. 2024
Dear Jimmy, Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Knoxville West, TN. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges Diamond member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

8/10 – Gut

Jonna

Clean room and building but no hair dryer.
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Timothy

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sp am 9. Jan. 2024
On behalf of our entire staff at Country Inn & Suites by Radisson, Knoxville West, TN - TNA28 We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.