Dear Michael,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay at our resort and found our shuttle service to be great.Providing a comfortable and convenient experience for our guests is our top priority, and we are delighted that our shuttle service contributed positively to your overall experience. Your kind words serve as motivation for us to continue delivering exceptional service to all our guests.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Dominik,Thank you for taking the time to rate your experience with us on Expedia! We are thrilled to see that you gave us a perfect score of 5 out of 5. We truly appreciate your positive feedback, and we are delighted to know that you had a great stay.Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the future.Best regards,Alexander M WillmannExecutive Assistant Manager

Dear Mario,We are thrilled to receive your feedback, and we are so pleased to hear that you had a fantastic stay with us at Anantara Lawana Koh Samui Resort. Your kind words have truly made our day, and we appreciate you taking the time to share your experience.We take great pride in creating a memorable and enjoyable environment for our guests, and we are delighted that you found our resort complex wonderful. Our dedicated team is committed to providing top-notch service, and we are thrilled to learn that you found them to be the friendliest team you have ever encountered.Your satisfaction is our utmost priority, and we are genuinely grateful for your recognition of our efforts. We hope your holiday was filled with unforgettable moments, and we look forward to the opportunity to welcome you back in the future.Thank you again for choosing our resort for your holiday, and we hope to have the pleasure of hosting you again soon.Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Marjan, thank you for taking the time to share your 5/5 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards, Alexander M Willmann, Executive Assistant Manager

Dear Guest, Thank you for leaving such a great rating following your stay at Anantara Lawana Koh Samui resort. The team and I will be very much looking forward to you have you back! Regards Ahmed Bronji

Dear Guest We are delighted to learn that you had a fantastic experience with us and enjoyed our rooms, views and service. Your kind words mean so much to us all. We are looking forward to hopefully welcoming you back to the Land of Smile again soon. Best wishes Ahmed Bronji

Dear Guest, Thank you for the positive review posted through Expedia. We are happy to know that our team made a difference for you during your time with us. Special thanks has been passed to Kh Game, Honey, Bell Boy team, Pool Bar team and Mr Bronji who helps to lead the way for our guest service levels and attention. Thank you for staying with us. Sincerely Dylan (General Manager)

Dear Guest, Thank you for staying and for posting your scores through expedia. We are grateful for your business and hope to see you again. Regards Ahmed Bronji

Thank you for the 5/5 rating and for choosing Anantara Lawana. Your feedback is much appreciated. Best Regards Dylan Counsel General Manager

Sehr geehrter Roland, Vielen herzlichen Dank für Ihre grossartige Bewertung. Es freut uns sehr zu hören dass Sie mit dem Aufenthalt im unserem Resort zufrieden waren. Wir freuen uns über ihre Kommentare bezüglich unseres Hotels, welches wir versuchen kontinuierlich zu verbessern. Vielen herzlichen Dank jedoch, dass Sie die Freundlichkeit und Professionalitaet unserer Mitarbeiter, sowie hervorgehoben haben. Wir sind sehr stolz solch ein engagiertes Team zu haben. Das Wohl unserer Gäste hat für uns höchste Priorität. Das gesamte Team steht Ihnen zur Verfügung, sollten Sie unsere Hilfe benötigen. Wir würden uns sehr freuen Sie bald wieder bei uns im Anantara Lawana Koh Samui Resort willkommen zu heissen. Hochachtungsvoll, Dylan Counsel General Manager Anantara Lawana Koh Samui Resort

Sehr geehrter Anonymous, Vielen herzlichen Dank fuer Ihre grossartige Bewertung auf booking.com. Es freut uns sehr zu hoeren dass Sie mit dem Aufenthalt im unserem Resort zufrieden waren. Wir freuen uns ueber Kommentare bezueglich unserer Zimmer welche erst Frisch renoviert wurden und ueber den Neuesten Stand der Technik verfuegen. Unser Fruehstucksbuffet verfuegt ueber eine ausgewogene Auswahl aus internationalen und asiatischen Gerichten die taglich wechseln um den Anspruechen unserer Gaeste gerecht zu werden. Das Wohl unserer Gaeste hat fuer uns hoechste Prioritaet. Das gesamte Team steht Ihnen zur Verfuegung, sollten Sie unsere Hilfe benoetigen. Wir wuerden uns sehr freuen Sie bald wieder bei uns im Anantara Lawana Koh Samui Resort willkommen zu heissen. Hochachtungsvoll, Dylan Counsel General Manager Anantara Lawana Koh Samui Resort

Sehr geehrter Matthias, Vielen herzlichen Dank fuer Ihre grossartige Bewertung auf Expedia. Es freut uns sehr zu hoeren dass Sie Ihren Aufenthalt in vollen Zuegen bei uns genossen haben. Wie von Ihnen beschrieben liegt unser Resort etwas ausserhalb des stressigen Stadtzentrums und ist perfekt fuer einen entspannten Urlaub. Das Wohl unserer Gaeste hat fuer uns hoechste Prioritaet. Das gesamte Team steht Ihnen zur Verfuegung, sollten Sie unsere Hilfe benoetigen. Wir wuerden uns sehr freuen Sie bald wieder bei uns im Anantara Lawana Koh Samui Resort willkommen zu heissen. Hochachtungsvoll, Dylan Counsel General Manager

Dear Daniel, Greetings from Koh Samui! Thank you for your generous review as well as your compliments on the breakfast offering and Deluxe Pool Access room. Really appreciated and we look forward to welcome you again in the near future. With kind regards,

Dear Daniel, Thank you very much for your kind compliments on our resort as well as the variety at breakfast. It was great having your with us for the additional week and we certainly hope to welcome you once again. With kind regards,

Dear Nida, I would like to thank you for taking the time to share this review after your stay at Anantara Lawana Koh Samui Resort and I am glad to know that you enjoyed your days with us. We are grateful for your appreciation of the services provided by the team. Indeed it has been our endeavor to offer excellent accommodation, food and warm and friendly service to all our guests. On behalf of myself and our team we are looking forward to welcoming you back to this great holiday destination. Kind Regards, Joao Corte Real General Manager

Sehr geehrter Expedia user, Vielen herzlichen Dank fuer Ihre Bewertung auf Expedia. Es freut uns sehr zu hoeren dass Sie mit dem Aufenthalt im Hotel zufrieden waren. Vielen Dank fuer Ihr Kommentar bezueglich der Freundlichkeit unserer Mitarbeiter und der Sauberkeit. Wir haben speziell Kollegen taeglich abbestellt um unseren Strandbereich in einem einwandfreien Zustand zu halten. Auch moechten wir Ihnen danken bezueglich Ihres Kommentars zu unserem Fruehstucksbuffet. Unser Ziel ist es alle unsere Gaeste zufrieden zu stellen, mit einem ausgewogenen Angebot an internationalen und asiatischen Gerichten. Wir werden mit dem Kuechenchef Ihre Puntke besprechen um etwaige Aenderungen vorzunehmen und unser Angebot auszuweiten. Wir wuerden uns sehr freuen Sie bald wieder bei uns im Anantara Lawana Koh Samui Resort willkommen zu heissen. Hochachtungsvoll, Karl Kutzelnig Executive Assistant Manager Anantara Lawana Koh Samui Resort

Dear Tina, Thank you very much for taking your precious time to share these nice comments after your recent visit to Samui. We are glad to hear that you had a wonderful time at Anantara Lawana Koh Samui Resort. I will share your feedback with the entire staff, with the assurance that it will help to maintain the motivation and commitment of all who are part of the Hotel team. As you mentioned our hotel has a very good location because despite being very close to downtown, near the shops and restaurants of Chaweng, all the resort is very quiet and our guests can relax on the beach or by the pool, while our staff offers fresh juices, fruit kebabs or ice-creams. Regarding the rooms and bathrooms, we thank you for all details and suggestions you gave us and we will take your comments into consideration in a future remodeling. Once again thank you very much for having chosen our resort for your holiday in Samui. We are looking forward with pleasure to welcoming you back soon. Kind regards,

Thank you for taking the time to share your feedback with us back in 2016, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

Thank you for taking the time to share your feedback with us back in 2015, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

Thank you for taking the time to share your feedback with us back in 2015, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

Thank you for taking the time to share your feedback with us back in 2013, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

Thank you for taking the time to share your feedback with us back in 2012, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

Thank you for taking the time to share your feedback with us back in 2012, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

Thank you for taking the time to share your feedback with us back in 2011, as we appreciate your thoughts on your experience during your stay.We are pleased to inform you that since then, we have introduced new innovations and have taken significant steps to improve our services and amenities as our goal is to provide our guests with the best possible experience and to exceed their expectations in every way.We would be honored to welcome you back to our resort and show you the improvements we have made as we hope that you will consider visiting us again in the near future.All of us look forward to the opportunity to serve you again soon.Alexander M Willmann Executive Assistant ManagerAnantara Lawana Koh Samui Resort

Dear Richard Bryan,We are thrilled to hear that you had such a wonderful experience at our resort. It sounds like the team went above and beyond to make your stay memorable, earning a perfect 10/10 rating from you. Having said that, it is always great when exceptional service enhances the enjoyment of a fantastic location. We are looking forward welcoming you back in near future,Alexander M WillmannExecutive Assistant Manager

Dear Luong,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We are delighted to hear that you found our beach amazing and beautiful, and that our team were quick, helpful, and polite. Maintaining cleanliness throughout our property is a top priority, and we are glad to hear that both the public areas and your room met your expectations in this regard.Your positive comments inspire us to continue providing excellent service to all our guests and we sincerely hope to have the pleasure of welcoming you back for another memorable stay in the future. Best regards,Alexander M WillmannExecutive Assistant Manager

Dear Gemma,Thank you ever so much for sharing such heartfelt feedback about your recent honeymoon stay at Anantara Lawana Koh Samui Resort. We are absolutely thrilled to hear that your experience with us was nothing short of extraordinary.Your kind words about our pool suite, breakfast offerings, and the attentiveness of our team truly warm our hearts. We take great pride in ensuring that every aspect of your stay is impeccable, and it brings us immense joy to know that we succeeded in creating a memorable experience for you both.It was our pleasure to arrange special treats and gestures throughout your stay, from the honeymoon reception to the delightful surprises such as the Valentine's chocolates and the personalized cake at Tree Tops Signature Dining. Your happiness means the world to us, and we are delighted to have been a part of your special celebration.On behalf of the entire team, we extend our heartfelt gratitude for choosing Anantara Lawana for such a significant occasion. Should your travels bring you back our way, we would be honored to welcome you for another unforgettable stay.Warmest regards,Alexander M WillmannExecutive Assistant Manager

Dear Mohamed Izmir,thank you for taking the time to share your 10/10 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you.With warm regards, Alexander M Willmann, Executive Assistant Manager

Dear Sandeep, many thanks for your 10 out of 10 rating in connection with your recent stay.We are looking forward to hosting you again.Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Pierre,Warmest greetings from Anantara Lawana Koh Samui Resort.Thank you so much for the 10 out of 10 rating in connection to your recent visit with us. We look forward to having an opportunity to welcome you back in the near future.Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Daniel,We are truly touched by your heartwarming feedback and want to express our sincere gratitude for taking the time to share your positive experience with us. It brings us immense joy to hear that you and your wife have been reminiscing about your stay with us. We are thrilled that our team could contribute to making your overall experience amazing as our team works tirelessly to ensure that every guest feels welcomed and valued.Your compliments about the cleanliness of the resort are truly appreciated and maintaining a pristine and comfortable environment is a top priority for us. Thank you for choosing Anantara Lawana Koh Samui Resort, it was a pleasure having you with us, and we would be honored to welcome you back for another exceptional stay. Once again, thank you for your kind words and all the very best for 2024,Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Robert,Thank you for taking the time to share your wonderful feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are absolutely delighted to hear that you enjoyed your experience and felt the warmth of our hospitality.We take great pride in offering our guests a haven of comfort and elegance by the sea. Your kind words about our service mean the world to us. At our resort, we aim not only to provide top-notch service but also to create genuine connections with our guests. We are thrilled that you felt like our team members became your friends during your stay.Your satisfaction is our top priority, and we are committed to continually exceeding your expectations. We sincerely hope to welcome you back to our resort in the near future, so you can once again experience the luxury and friendship that define our establishment.Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Anna,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

Dear Jentaro,Thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are delighted to read about your positive experience and the kind words you had for our team and breakfast offerings.It warms our hearts to know that our team members made a positive impression on you with their friendly and welcoming demeanor. We believe that exceptional service is one of the cornerstones of a memorable stay, and we take great pride in the efforts of our staff to ensure our guests' comfort and satisfaction.Moreover, we are thrilled to learn that you enjoyed our delicious breakfast offerings. Our culinary team endeavors to curate a delightful and diverse selection of dishes to cater to different preferences, and your positive feedback reassures us that we are on the right track.Your words, "I would stay there again," are music to our ears, and we can not wait to welcome you back for another exceptional experience in the future. Please rest assured that we will continue to uphold the high standards that have left such a positive impression on you during your stay.Thank you once again for choosing our resort, and we eagerly await the opportunity to host you again soon!Best regards,Alexander M WillmannExecutive Assistant Manager

Dear Trevor,Thank you for taking the time sharing your feedback about your recent stay at our resort.At Anantara Lawana Koh Samui Resort we take great pride in providing a peaceful and comfortable retreat just 5 minutes away from the hustle and bustle of city life. Our serene and well-maintained resort offers a range of amenities and activities to ensure our guests' enjoyment.Having said that, we are disappointed not having met your expectations fully and appreciate your rating.Kind regards,Alexander M WillmannExecutive Assistant Manager

Dear Murillo,Thank you so much for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you had an amazing time and that our resort exceeded your expectations.We take great pride in maintaining our property to the highest standards, and we are glad that you found everything well maintained and the overall ambiance beautiful. Our team works tirelessly to provide exceptional service, and we are delighted that you found them to be friendly and super nice. We will definitely pass on your kind words to Khun Sam as he will be delighted to know that he made a positive impact on your experience.It brings us immense joy to hear that you are already planning your trip back next year, and this time, with your whole family. We can't wait to welcome you all and provide another memorable stay for everyone. Rest assured, we will continue to strive for excellence and ensure that you have an even more incredible time with us.Once again, we truly appreciate your kind recommendation and your wonderful feedback. We look forward to creating more cherished memories with you and your family.Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Mohammad,thank you for taking the time to share your 4/5 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards, Alexander M Willmann, Executive Assistant Manager

Dear Emeric,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

Dear John,Thank you so much for sharing your wonderful feedback about your recent stay at Anantara Lawana Koh Samui Resort. All of us are taking great pride in providing a delightful, welcoming, helpful services, and we are grateful that our efforts made you feel like part of our family during your stay. We believe that genuine hospitality can turn a great stay into an unforgettable one, and your kind words reaffirm that belief.Our culinary team strives to offer a diverse and delectable selection of dishes from various regions of the world, and we hope that these flavors and tastes enriched your mornings and set the tone for a wonderful day ahead.Once again, we thank you for taking the time to share your positive experience. It means a lot to our entire team. We hope to have the pleasure of welcoming you back to our resort in the future, so we can continue to create lasting memories for you.Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Nidia,Thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

Dear Elvin,Thank you for taking the time to share your 5 / 5 rating about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

Dear Manuel,Thank you for taking the time sharing your feedback about your recent stay at our resort.At Anantara Lawana Koh Samui Resort we take great pride in providing a peaceful and comfortable retreat just 5 minutes away from the hustle and bustle of city life. Our serene and well-maintained resort offers a range of amenities and activities to ensure our guests' enjoyment.Thank you for your contentment as we are constantly striving to provide our guests with the highest quality experience, and your constructive feedback serves as great motivation for our team.Thank you again for choosing to stay with us, and we hope to have the pleasure of serving you again soon.Kind regards,Alexander M WillmannExecutive Assistant Manager

Dear Nazee,Thank you for taking the time to share your feedback with us regarding your recent stay at Anantara Lawana Koh Samui Resort. We are glad to hear that you enjoyed our resort itself, but we are sorry to hear that the food did not meet your expectations. We appreciate your comments about limited options and average quality of the Western cuisine, and we will certainly take this feedback on board as we strive to improve our culinary offerings. At the same time, we are happy to inform that in due time we are launching our new menus.While we aim to provide our guests with the best possible experience, we understand that there is always room for improvement. We hope to have the opportunity to welcome you back to our little patch in the future and provide you with an even better experience.Kind regards,Alexander M WillmannExecutive Assistant Manager

Dear Marcus,thank you for taking the time to share your feedback about your recent stay at Anantara Lawana Koh Samui Resort.Nothing beats the satisfaction of knowing that you enjoyed our services, the attentiveness of the team, as well the privacy of our location which gave you comfort during your stay.I do hope that all these beautiful memories linger in your mind until your return as our team and I are looking forward to crafting more memorable experience for you and your dearest ones.With warm regards,Alexander M Willmann,Executive Assistant Manager

Dear Isabelle,thank you for giving us the opportunity to be your staying destination of your honeymoon and your generous compliments. We were very delighted to have welcomed you at Anantara Lawana Koh Samui Resort. It is indeed a joy to learn that your stay imprints vivid memories as the serene atmosphere of the resort, the facilities offered, the personalized serviced rendered by our team members, fulfilled and even exceeded your expectations. Rest assured that I will share your feedback with our team as their faces will beam with smile upon receiving your compliments. I do hope that the cherished memories of you being lulled by the sights and sounds of the sea will lead you to return as we are looking forward to crafting more memorable experiences for you. Sincerely, Alexander M Willmann Executive Assistant Manager

Dear Lindsey,thank you for taking the time to share your 10/10 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards Alexander M Willmann Executive Assistant Manager

Dear Jennifer, thank you for taking the time to share your 10/10 rating about your recent stay at Anantara Lawana Koh Samui Resort. I do hope that all beautiful memories linger in your mind until your return as our team and we are looking forward to crafting more memorable experience for you. With warm regards Alexander M Willmann Executive Assistant Manager

Dear Franck,We are thrilled to read your wonderful review and are delighted to hear that you had such an amazing stay at our luxury resort. It is truly rewarding to know that our efforts to provide exceptional service and create a tranquil atmosphere have made such a positive impact on your experience.We also would like to thank you for your kind words regarding our team, providing attentive and personalized service to each of our guests, and it brings us joy to know that they made a lasting impression on your stay.Thank you once again for taking the time to share your experience with us. We hope to welcome you back to Anantara Lawana Koh Samui Resort and provide you with another unforgettable stay.Warm regards,Alexander M WillmannExecutive Assistant Manager

Dear Abdulrahman, Thank you for choosing Anantara Lawana Koh Samui Resort as your recent vacation destination. It was our pleasure hosting you during your stay with us and it is now our even bigger satisfaction learning about your wonderful experience. It will be my honor to share your top rating with our team who will be delighted knowing about your satisfaction as there is certainly nothing more encouraging for us than knowing that you departed only with fond memories of your stay. I hope that it will not be long until we have the pleasure to welcome you back! With warm regards, Alexander M Willmann, Executive Assistant Manager