Lingkaran Cyber Point Timur, Cyber 12, Cyberjaya, Selangor
Bewertungen
8.0
Sehr gut
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
95 von insgesamt 295 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
95
132 von insgesamt 295 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
132
47 von insgesamt 295 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
47
10 von insgesamt 295 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
10
11 von insgesamt 295 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
11
8.0/10
Sauberkeit
8.2/10
Personal & Service
7.6/10
Ausstattung
8.0/10
Zustand der Unterkunft
8.8/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Hidetoshi
Geschäftlich gereist
18. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It is convenient, clean and calm.
Hidetoshi
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Siti Fateha Sairy – Guest Service Manager am 20. Mai 2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 – Gut
Yik Kuen
Mit der Familie gereist
16. März 2024
Gut: Ausstattung und Zustand der Unterkunft
Location next to a mall
Yik Kuen
Aufenthalt von 1 Nacht im März 2024
Antwort von Siti Fateha Sairy – Guest Service Manager am 18. März 2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 – Hervorragend
diana
3. Feb. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
room clean
easy excess to mall
friendly & helpful staff
diana
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Siti Fateha Sairy – Guest Service Manager am 4. Feb. 2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 – Hervorragend
Pieter
25. Jan. 2024
Pieter
Aufenthalt von 10 Nächten im Januar 2024
Antwort von Siti Fateha Sairy – Guest Service Manager am 25. März 2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
2/10 – Ungenügend
Maryam
8. Jan. 2024
Verbesserungswürdig: Sauberkeit
Maryam
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 18. Jan. 2024
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
25. Dez. 2023
Gut: Sauberkeit und Komfort des Zimmers
Relaxing and okay
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 7. Jan. 2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards
8/10 – Gut
Sunita
25. Dez. 2023
Sunita
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 18. Jan. 2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 – Hervorragend
Loukman
Mit der Familie gereist
24. Dez. 2023
Gut: Sauberkeit und Komfort des Zimmers
Nice and clean
Loukman
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 7. Jan. 2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 – Hervorragend
Norzihar
Mit der Familie gereist
22. Dez. 2023
Gut: Sauberkeit und Komfort des Zimmers
Its so nice and easy for me
Norzihar
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 7. Jan. 2024
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 – Gut
Shiellah
Mit einer Gruppe gereist
18. Dez. 2023
Gut: Sauberkeit und Komfort des Zimmers
Affordable and functional hotel stay
The staff were friendly and helpful. I stayed in an executive apartment that was spacious and functional. There was very good water pressure in the shower and I appreciated that a water bottle fountain was available on each floor. There were many electrical plugs available and the many light switches were even labelled. It also was very convenient that the hotel was attached to the mall.
Breakfast was okay but you had to pay for Starbucks coffee dispensed from a machine.
Shiellah
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 22. Dez. 2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards
10/10 – Hervorragend
Rudy
Geschäftlich gereist, Mit dem Partner gereist
30. Nov. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
What can I say," just perfect"that my comments
Rudy
Aufenthalt von 3 Nächten im November 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 1. Dez. 2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
6/10 – Okay
Dary
Geschäftlich gereist
22. Nov. 2023
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Disappointed that the room was so dusty and the bed uncomfortably. The bed sheets also dirty.
Dary
Aufenthalt von 1 Nacht im November 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 22. Nov. 2023
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
2/10 – Ungenügend
Melissa
Mit dem Partner gereist
14. Nov. 2023
Verbesserungswürdig: Sauberkeit und Ausstattung
Wonderful staff. Room was ok and reasonably clean.
Unfortunately I was worried for our health. There was an overwhelming odour of mould when we arrived. I was told we could not change the room did I want the cleaning service to come? Well no I didn't want lots of chemical products that would not disperse before the night, nor the attention of someone who had already clearly tried to clean. I bought baking soda and scrubbed the areas I could reach then rinsed and sprayed vinegar. We left the air con on and went out for a few hours. As we were there for 2 nights we left the air con on all the next day. Luckily the bed was far enough away from the kitchen drain and I could put vinegar in there otherwise I would have needed to find another hotel. Cleaners need to pay attention to drains. I understand mould is difficult to control with intense KL humidity. This is the first time I have ever encountered this in a hotel.
Melissa
Aufenthalt von 2 Nächten im November 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 17. Nov. 2023
Dear Guest,We are sorry to hear about your disappointment and that we could not make your stay more comfortable. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward.Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better.
4/10 – Schlecht
Verifizierter Reisender
Geschäftlich gereist
10. Nov. 2023
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 17. Nov. 2023
Dear Guest,Thank you very much for your candid rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
10/10 – Hervorragend
John, Temecula
Mit dem Partner gereist
4. Okt. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was everything we wanted
John
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 12. Okt. 2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards
10/10 – Hervorragend
John, Temecula
Mit dem Partner gereist, Mit einer Gruppe gereist
1. Okt. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy check in.
John
Aufenthalt von 1 Nacht im September 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 12. Okt. 2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.Regards
6/10 – Okay
SUZALI
22. Aug. 2023
Gut: Sauberkeit und Komfort des Zimmers
SUZALI
Aufenthalt von 1 Nacht im August 2023
Antwort von Siti Fateha Sairy – Guest Service Manager am 22. Aug. 2023
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. Regards
2/10 – Ungenügend
jaber
30. Juli 2023
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It’s hard to find the place and full of bugs bed and bathroom dirty don’t go there.
jaber
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 31. Juli 2023
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
6/10 – Okay
Firdaus
Geschäftlich gereist, Mit einer Gruppe gereist
27. Juli 2023
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Dusty
My room especially bed area was so dusty. Stayed there 2 nights, got sick on the last day. If your staff couldn't property clean the dust please consider installing air purifier in the bedroom.
Firdaus
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 31. Juli 2023
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
19. Juli 2023
Gut: Komfort des Zimmers
Good location, right next to the mall
Verifizierter Reisender
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 24. Juli 2023
Hi. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.Regards
6/10 – Okay
Ahmed
Mit der Familie gereist
28. Juni 2023
This visit was not good as the room was under renovation and dirty
Ahmed
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 3. Juli 2023
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
10/10 – Hervorragend
Samuel
6. Feb. 2023
Gut: Sauberkeit und Komfort des Zimmers
Lovely stay
A perfect hotel attached to a mall, The units are clean and comfortable, the best part it’s attached to a mall so you can eat as much as you like and shop till you drop. Highly recommended to stay here if you are in cyberjaya
Samuel
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 13. Feb. 2023
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 – Hervorragend
Alain
6. Jan. 2023
Alain
8/10 – Gut
Shahiran
26. Dez. 2022
Shahiran
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 29. Dez. 2022
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
4/10 – Schlecht
Stacey
Mit dem Partner gereist
25. Dez. 2022
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Unbelievably run down property that is almost impossible to find by car. Long black hairs on floor in bathroom. Pictures make it look nice but it was disgusting. “Breakfast” was 3 tiny pastries and toast in a take away box - for 2 people and cost something like 24RG. Ridiculous. Run away!
Stacey
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 27. Dez. 2022
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
10/10 – Hervorragend
mei ling
27. Nov. 2022
mei ling
Aufenthalt von 1 Nacht im August 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 29. Nov. 2022
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
10/10 – Hervorragend
Zamzuri
Geschäftlich gereist
22. Okt. 2022
Gut: Sauberkeit und Komfort des Zimmers
Zamzuri
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 23. Okt. 2022
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.RegardsSiti Fateha Sairy – Asst Guest Service Manager
2/10 – Ungenügend
DAEHEE
Mit der Familie und kleinen Kindern gereist
21. Okt. 2022
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
청소 상태가 엉망이었고, 객실관리도 엉망이었음. 수건에서 냄새가나고 베게에서 찌든 냄새 그리고 세면대 음식찌꺼기가 그대로있었고, 싱크대아래 쓰레기통이 비워져있지 않은체로 있었으며, 쇼파에서도 침냄새 같은 독한 역겨운 냄새가 있었으며 프런트와 하우스키핑에게 연락하려했으나 오후 6시경이었는데도 전화를 받지않았음. 조식은 외부에서 가져온듯한 도시락이었음. 선택의 여지가 없음. 먹든지 말든지 그런태도? 완전 엉망이었음.
피트니스도 더럽고 냄새나며, 수영장 또한 관리되지 않은 상태였음.
단, 하나 좋은점은 쇼핑몰과 같은 건물에 있어 쇼핑이나 식당 가기에 좋다는것 말고는 절대 비추입니다.
DAEHEE
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 23. Okt. 2022
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.Regards
4/10 – Schlecht
Dr Kevin
Geschäftlich gereist
29. Sept. 2022
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
It's cheap for a reason
Disappointing in terms of overall cleanliness and poor air con. I will not stay again.
Dr Kevin
Aufenthalt von 3 Nächten im September 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 6. Okt. 2022
Dear Guest,Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.Regards
8/10 – Gut
Noor Zureen
Mit der Familie und kleinen Kindern gereist
12. Sept. 2022
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice place to be with family
with kids..
Noor Zureen
Aufenthalt von 2 Nächten im September 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 14. Sept. 2022
Dear Guest,Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.RegardsSiti Fateha Sairy – Asst Guest Service Manager
6/10 – Okay
Hassenol
4. Sept. 2022
Hassenol
Aufenthalt von 1 Nacht im August 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 9. Sept. 2022
Dear Guest,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant. RegardsSiti Fateha Sairy – Asst Guest Service Manager
6/10 – Okay
NURUL HUDA HUSNA
Mit der Familie und kleinen Kindern gereist
5. Aug. 2022
Gut: Sauberkeit
Please change the size of the twin bed.Please provide the actual size of twin bed not the smaller one.The bed I get is not the same with one another.One of the twin bed was smaller not suit even for kids 10 years old . Please do the right thing if you want the customer repeat to stay here.
NURUL HUDA HUSNA
Aufenthalt von 1 Nacht im Juli 2022
10/10 – Hervorragend
Tarek
Geschäftlich gereist
31. Juli 2022
Gut: Sauberkeit und Komfort des Zimmers
Tarek
Aufenthalt von 20 Nächten im Juli 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 10. Aug. 2022
Dear Guest,
Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.
Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
4/10 – Schlecht
Qin
Mit dem Partner gereist
22. Juli 2022
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property needs much attention to painting/decor etc gym/pool area....not well presented at all...
Breakfast is delivered door to door and cold on arrival...
Qin
Aufenthalt von 28 Nächten im Juni 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 24. Juli 2022
Dear Guest,
Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.
Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
2/10 – Ungenügend
Norfazila
Mit der Familie gereist
27. Juni 2022
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Terrible
Our time loss because we have to wait for the technician to vacumn out the water for the aircon- living aircon not working. Toilet bowl dirty (pic not included) that I have to get a clorox to pour on both toilet bowl. Mug and teapot dirty with coffee stain, didnt wash at all. I have to sterilized all cutlery with hot water for 3 times. Toilet floor is full of hair and room is dusty. When i asked the housekeeping when they clean, they said 1 day before i check in which is shocking. I paid this property to come and clean the room, nonsense!
Norfazila
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 2. Juli 2022
Dear Guest,
We are sorry to hear about your disappointment and that we could not make your stay more comfortable. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward.
Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better.
4/10 – Schlecht
Theresa Tan
12. Mai 2022
Theresa Tan
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 16. Mai 2022
Dear Guest,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
8/10 – Gut
Alias
31. März 2022
Verbesserungswürdig: Sauberkeit
Good To Stay Only For A Night
I stayed just for few hours. I booked the room as a transit for me to sleep, rest and take a showers before continuing my road trip further north.
I like that they allow me to check in early, considering that I will leave early. The room is good for a night stay, but I don't really feel that my room was properly cleaned nor sanitized.
Alias
Aufenthalt von 1 Nacht im März 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 3. Apr. 2022
Dear Guest,
Thank you for sharing your stay experience with us. We are sorry if we had failed to meet your expectations during your recent stay with us. We acknowledge your feedback, please be assured that we will rectify the issue. We will continue in our improvement efforts to provide excellent service and products to our residents.
Once again, thank you for staying with us, we hope to be able to welcome you again and have another opportunity to serve your better.
8/10 – Gut
Abdulrahman
Mit der Familie gereist
25. März 2022
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Amazing hotel! Literally has a door to the mall, you could say it’s in the city center!! Close to everywhere, clean, they take care of environment and most importantly very friendly staff and amazing prices!
Abdulrahman
Aufenthalt von 3 Nächten im März 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 29. März 2022
Hi.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.
10/10 – Hervorragend
yusof shuaib
16. März 2022
yusof shuaib
Aufenthalt von 2 Nächten im März 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 21. März 2022
Dear Guest,
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
10/10 – Hervorragend
Rosni
26. Jan. 2022
Rosni
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 27. Jan. 2022
Hi.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.
8/10 – Gut
nur rahim
24. Jan. 2022
nur rahim
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 26. Jan. 2022
Dear Guest,
Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever
they stay with us.
From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 – Gut
Verifizierter Reisender
Mit der Familie gereist
25. Dez. 2021
Gut: Sauberkeit und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 27. Dez. 2021
Hi.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We thank you for your valued patronage and look forward to welcoming you to any of our serviced residence.
10/10 – Hervorragend
Felicia
Mit der Familie gereist
19. Dez. 2021
Gut: Sauberkeit und Komfort des Zimmers
Super Satisfy Tenant
Cozy & convenient stay.. Dpulze mall is just downstairs for us to shop for groceries and dining (varieties of F&B outlet to be chosen)
Felicia
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 23. Dez. 2021
Dear Guest,
Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.
From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
6/10 – Okay
Ai Ling
18. Dez. 2021
Ai Ling
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 19. Dez. 2021
Dear Guest,
Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever they stay with us.
From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 – Gut
Lee
4. Dez. 2021
Gut: Sauberkeit und Komfort des Zimmers
Lee
Aufenthalt von 1 Nacht im November 2021
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 5. Dez. 2021
Dear Guest,
Thank you very much for your candid rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We hope your next stay with us will be more pleasant.
8/10 – Gut
noorazizi
Geschäftlich gereist
27. Nov. 2021
noorazizi
Aufenthalt von 4 Nächten im November 2021
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 5. Dez. 2021
Dear Guest,
Thank you very much for your candid rating of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.
We hope your next stay with us will be more pleasant.
10/10 – Hervorragend
Byonug chae
Geschäftlich gereist
2. Juli 2021
Gut: Sauberkeit und Komfort des Zimmers
Byonug chae
Aufenthalt von 27 Nächten im Juni 2021
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 11. Juli 2021
Dear Guest,
Thank you for selecting us as your preferred accommodation choice. We are happy to have met your expectations and endeavour to continually delight our residents whenever
they stay with us.
From all of us at Citadines DPulze Cyberjaya we look forward to welcoming you again soon.
8/10 – Gut
Verifizierter Reisender
Geschäftlich gereist
8. Mai 2021
Gut: Sauberkeit und Komfort des Zimmers
Nothing special and Mediocre service!
Nice hotel. But there was a miscommunication on my booking and the notes acknowledgement of hotel staff regarding my breakfast (sahur). We ended with a very minimal or mediocre food received with the 4 stars rate standard level. Quite dissatisfied.
Verifizierter Reisender
Aufenthalt von 1 Nacht im April 2021
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 29. Juni 2021
Dear Guest,
We are sorry to hear about your disappointment and that we could not make your stay more comfortable.We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements and will work with the respective team to ensure they perform a much better role moving forward to avoid a recurrence of this incident.
Nevertheless, thank you for your valued patronage and we hope to welcome you again giving us another opportunity to serve you better.
8/10 – Gut
Verifizierter Reisender
3. Apr. 2021
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 1 Nacht im April 2021
Antwort von Siti Fateha Sairy – Asst Guest Service Manager am 8. Mai 2021
Dear Guest,
Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope your next stay with us will be more pleasant.
Best Regards