Hotel Genting Highlands

« Service parfait tt ce fait via whats app Professionnel »

« There is a major difference between budget and cheap and this property can only be described as cheap and neglected! The entire expierience isn’t worth 10% of the price paid! »

« The property was so unclean. The towel smell bad. There was no toilet paper provided. Even thou we ask for it. End up we have to buy. The shower water was so small. You cannot even take a basic bath. Cups was smelly with a fishy smell. Bed was comfortable actually. »

« C'était horrible. L'appartement ne correspond pas du tout aux photos. Les parties communes sont sales et sentent le pipi. Il y a du vent qui rentre dans l'appartement. L'eau chaude est très limitée. Tout à commencer avec le check in qui a eu lieu dans le coffre d'une voiture au parking (sous-sol). Attention c'est un piège »

« Unit is dirty has cockroaches »

« The reception was very helpful and upgrade us to a one bed roof suite instead of studio suite. »

« La mejor opción, calidad relación precio para un fin de semana. »

« Chambres très propres et spacieuses mais couloirs assez sales. Personnel très sympathique. Hôtel très bien situé, distance de marche des restaurants. Navette gratuite pour aller au Premium outlet et au téléphérique. »

« Checkin wasn’t great. Communication was good but they told us about an unexpected tourism tax just for staying there but we weren’t aware of the tax until we checked in. Wouldn’t have booked with them had we known about a tax. »

« Check in time STRIGHTLY starts at 3pm, although arrive earlier also need to wait till the time. Property is clean, neat & tidy. i booked 3 bedrooms condo due to we have 8 persons in this trip, all feels happy with the stay. »

« Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...

« Appartement relativement confortable mais situé à proximité de l’autoroute. Énormément de bruits de circulation 24h/24. Notre logement était de plus situé à côté d’une colonne de ventilation donc bruit sourd en permanence. Je déconseille. »