Luxushotels Kuantan

„1. Toilet should have soft closure 2. Guider for birdwatcher and nature walk are good but can do better. For birdwatch, should bring the guest to the kayak area where more exclusive bird hang around and not lobby and dinning. Nature walk is quite nice but need a bit more training. For both, best i suggest give a guideline on topic to show and say. And if possible collect or take picture for animal evidence like bird feathers, otter walk around the estate, snake skin. “

„This place was amazing. Private beach for the hotel stay, gorgeous pools- including infinity pool. Staff amazing and the room had an amazing view. I think all rooms have great views, our room was right near the pools so easy to walk to restaurant, beach. Recommend! “

„Everything came close to perfect. The attention of the staff is outstanding. The hotel and the environment is very nice, very well maintained and you can see the care for details. Probably the best hotel we ever stayed in Malaysia. “

„Tumps up!“

„Room is not clean Whole bathroom gets wet after a shower even with shower door is closed Walk to parking lot is smelly Staff is unprofessional in explaining details about parking. Had to pay out of pocket in the end due to unclear communication. They purposely hide info about parking validation after leaving the hotel. They didn't show me this info before I park. This is claerly diceiting the customer. I had 2 rooms booked. I specifically requested for 2 rooms on the same floor. They gave me 1 ...

„Das Vistana Kuantan gefällt auf den ersten Blick durch das schicke Design und den neuwertigen Zustand: für Malaysia einmalig. Das extrem hilfsbereite Personal ließ uns sogar eine halbe Stunde nach Poolschluß noch eine Runde planschen und lieferte sogar Handtücher. Unsere Anfrage, uns ein sehr ruhiges Zimmer zu geben, schlug leider fehl: man gab uns ein Zimmer im obersten Stock mit maximaler Entfernung zur Lobby. Leider brummten auf dem Dach die Klimaanlagen, was den Genuß dann doch ...

„Man kommt sich vor wie in Disneyland. Es ist ein Hotel mit angegliedertem Unterhaltungslokalen.“

„The hotel has nice natural surroundings being located directly at a river front. However, there are just a few sights which can be done in one day. Thus a long stay does not make much sense since there is nothing like a beach etc.. In other words: the usual tourist stuff lacks. Consequently most of the hotel guests are part of convention groups.... Staff at reception and in the restaurant (good manager) are rather helpful. This is not true for housekeeping staff which is more or less ...