Businesshotels Kyōgoku

„Highly disappointed especially paying so much for a skiing resort. From the breakfast to the sushi lunch was simply awful. Staff at Ezo restaurant cannot speak basic English and at Sisam, the female waitress served hot over a fence, not even thinking about health and safety. Lucky there was one staff member (Andy, a very pleasant and jolly lad) who asked how was our meal and saved the day, otherwise none of the staff even cared. There was a curly hair on the oranges at the breakfast buffet and ...

„Great property, super nice people, fantastic location. Needs a gym, window was covered by 2 meters of snow - barely day light, no real bar atmosphere “

„Gutes Frühstück, geräumige Zimmer, gemütliches Onsen im Hotel. Die Inneneinrichtung der Zimmer ist gefühlt mindestens 50jährig. Die Dusche ist ein Witz. “

„The only thing that makes this hotel 5 stars is the high prices. Unfortunately, we were very disappointed in the service. The hotel is old and urgently needs renovation. It seems as if the last bit of money is being squeezed out of the old box. The owners obviously only think about maximizing profits and have no passion for the customer. In short, there is obviously a lack of staff. When we wanted to check in 2 minutes before 3 p.m., the room was not ready. We had to wait. We used this time to ...