6/10 Satisfaisant
Joshua S.
30 mai 2022
Great view and location, needs upgrades and no cockroaches
After driving the whole island this is one of the most beautiful areas on the island. The view is definitely stunning and gives you incentive when waking up and coming home. The unit has an outdated feel to it but was clean. Management communication was great and was very responsive when we reached out with emails during our stay. They have beach chairs, bogie boards, and an umbrella that we put to good use. That was a great feature of this unit and made beach trips more enjoyable. We would stay again if certain changes were made. First, the AC is regulated, you can adjust it but that doesn’t mean it comes on. The majority of our time there the main room would not get below 74 no matter what you set it at. The AC display screen literally tells you that the compressor won’t come on for a couple minutes. We reached out to the management and again they were very responsive and had a maintenance man out within minutes. We’ve stayed at other VRBOs and they maybe a certain temperature they don’t want you setting it to, which is understandable. But, controlling when I can turn on the AC after coming home after a long day at the beach and the Sun. It’s not a good feeling when it’s actually cooler outside than inside. Their customer service and attentiveness was 5 stars for sure. Second, when getting in and unpacking we noticed that there was a cockroach trap behind the dresser, which was a little unnerving. It did give us fair warning though, it was confirmed that they did indeed have a problem when my wife found a good sized roach in our shower the next morning. We again reached out and management did get back quickly and when we returned to the property later that day the solution was that they left us another cockroach trap. Not exactly the response one would be hoping for when staying at a resort of this caliber.
Third, their use of the word “short” walk to 4 beaches is a false claim. At best it's 20 minutes down a long hill which I’m sure would have been fun walking back up after a day at the beach. Also that’s not taking into account schlepping all your beach gear so that would make it an even longer unenjoyable walk. So walking to the beach isn’t really practical, driving down with all your gear and then trying to find a spot to park is closer to reality. Fourth, and probably most important, the mattress. The mattress is terrible, it looks like the old thin cheap mattress you had as a kid at summer camp. We just slept on the couch.
Joshua S.
Séjour de 7 nuits en mai 2022