L'hébergement Abbey Resort and Avani Spa dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte, une piscine extérieure en saison et une piscine pour enfants.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, seuls les animaux d'assistance sont acceptés au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Abbey Resort and Avani Spa ?

Heure de début de l'enregistrement : 16 h 00 ; heure de fin de l'enregistrement : 23 h 00. Cette bonne adresse vous propose un service d'arrivée anticipée en échange d'un montant de 50.00 USD (soumis à disponibilité). L'arrivée tardive vous est proposée durant des horaires précis.

Quelle est l'heure de départ de l'hébergement Abbey Resort and Avani Spa ?

Le départ a lieu à 11 h 00. Vous pourrez bénéficier du départ tardif à condition de vous acquitter de frais supplémentaires (soumis à disponibilité).

Où se situe l'hébergement ?

Bienvenue à Fontana ! Ce complexe touristique au bord de l'eau qui plaira aux familles se trouve à 0,4 km de Geneva Lake et à moins de 15 km de Black Point Estate et Parc d'état de Big Foot Beach. Également à 15 km de distance : Riviera Beach (plage) et Lake Geneva Cruise Line (croisières).

Abbey Resort and Avani Spa Avis, Prix & Photos 2026

10/10 Excellent

Thomas

Voyage en couple

6 janv. 2026

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Nice

Séjour de 1 nuit en décembre 2025

10/10 Excellent

Jamie

5 janv. 2026

Séjour de 2 nuits en janvier 2026

6/10 Satisfaisant

Melanie, Mundelein

Voyage en famille avec de jeunes enfants

5 janv. 2026

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

We were told Waterfront was a “family-friendly” restaurant, but bar staff asked me to control the noise level of our families’ children. It was not busy where we were seated, but certainly busy at the bar. I’m not sure what they expect from children aged 4-11. Also, we were seated at 7pm and did not receive our food until 8:15pm.

Séjour de 2 nuits en janvier 2026

6/10 Satisfaisant

John, Elwood

Voyage en famille avec de jeunes enfants, Voyage en famille

4 janv. 2026

Rooms were cozy and homey just could use a little upkeep, there was water damage in the bathrooms and could use some new paint. The “arcade” was pretty run down, mismatched cheers and tables made it feel like someone’s old basement. Bathrooms in pool area were dirty. Seems like most of the staff were teenagers. I think it was probably amazing in its day but needs some updates. House keeping did an awesome job making up our room when we are out for the day. I appreciate the extra effort they put into arranging the kids stuffed animals on the bed. The ice rink was shut down as well even though I think it could have been open if someone put the effort into maintaining it. The restaurants and bars on site were very nice. We enjoyed the food and drinks. The lobby was decorated really nice for the holidays.

Séjour de 2 nuits en janvier 2026

6/10 Satisfaisant

Eric

Voyage en couple

4 janv. 2026

Les points forts : Services et équipements

Les points faibles : Propreté

We reserved a room with a king bed, but they said none were available, so we were given a room with two queens. We were given two $15 vouchers for breakfast as compensation, which was nice. In our room, the bathroom could have been cleaned better. We noticed black mold in the shower. There was also debris on the bathroom floor. The carpet could have been vacuumed better. The bedsheets had something crusty on them and there were stains on one of the accent pillows. We did not have cups, bottled water or body soap on the first night; we got them the 2nd day. Service at the Waterfront restaurant was okay but a little slow. The food was decent. The funfetti cake was really good. We were given silverware wrapped in napkins that were still wet. 240 West was good. We had breakfast and dinner there. Service and food were good. The staff was attentive and checked on us regularly. We enjoyed the fires and hot apple cider at night. The live music was a nice touch.

Séjour de 2 nuits en janvier 2026

8/10 Bien

aleksandra

Voyage en famille

4 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Nice quiet hotel. Room was clean and specious. Friendly staff . Not overstimulated by loud music. Enough activities for the kids around the resort, board games, balls in the pool, daily movies either at the pool or small movie theater. Overall, we are happy with our stay. Couple things to mention, the hotel is big and was hard to navigate at times , it felt like a maze, it would be helpful if there would be more directions/ signs. Also, it was cold in most common spaces( hallways and seating areas ) going from the indoor pool to your room felt very uncomfortable. We were disappointed we could not use the ice skate ring, it was closed.

Séjour de 2 nuits en janvier 2026

10/10 Excellent

Yuliya

Voyage en famille avec de jeunes enfants

4 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Happy to stay in this hotel, everything good. Really perfect food in restaurant especially regular steak. Nice spa and free pool with jacuzzi. Thanks

Séjour de 3 nuits en décembre 2025

2/10 Horrible

Reneisha

Voyage en couple

3 janv. 2026

Les points faibles : Services et équipements

We stayed at The Abbey Resort for three days, and unfortunately, it was not a pleasant experience. Considering how much we paid, we expected a welcoming and comfortable stay, but it felt uncomfortable from the start. Most staff were not friendly or welcoming. At the bar, we waited to be served, but the bartender never acknowledged us. After standing there for some time, we felt embarrassed and walked away. Another African American couple shared a similar experience: the bartender slammed his hand on the bar before taking their order, with no clear explanation when questioned. We also had issues with basic room accommodations. We requested additional washcloths and hand soap, which took hours and a second request to receive. The shower water was not hot, making it uncomfortable, and the parking lot had a strong odor of urine—unexpected for a resort of this caliber. With repeated negative interactions and seeing few guests or staff who looked like us, it was difficult not to feel race may have played a role. No guest should feel ignored or unwelcome—especially after paying good money. Unfortunately, this stay did not meet expectations.

Séjour de 3 nuits en décembre 2025

2/10 Horrible

Zoryana

Voyage en famille

2 janv. 2026

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

The room we stayed was dirty and outdated. The mattress was very dirty. When I showed the pictures of the mattress to the manager ( her name was Veronica), her first response was why did you take the bed cover. She didn’t apologize, instead she started arguing with me that the mattress is not dirty, it look like this from the flipping. The water in the shower was barely warm. I will never go there again and don’t recommend this place to anyone.

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Malgorzata

Voyage en famille avec de jeunes enfants, Voyage en famille

2 janv. 2026

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Beautiful property. Check in was a breeze. The lady checking us in was very friendly and answered all our questions. Ice skating rink wasn't available. The pool and arcade was fun for the kids. Overall great experience at the hotel.

Séjour de 1 nuit en janvier 2026

8/10 Bien

Sofia

Voyage en famille avec de jeunes enfants

1 janv. 2026

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Great with family for kids!

Séjour de 3 nuits en décembre 2025

10/10 Excellent

Jose

Voyage en famille

1 janv. 2026

Nice service

Séjour de 1 nuit en décembre 2025

10/10 Excellent

William

Voyage en couple

1 janv. 2026

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Restaurants and cafe on site. Spa on site with a great pool, hot tub and sauna. Very enjoyable stay.

Séjour de 1 nuit en décembre 2025

8/10 Bien

Martin

Voyage en couple

30 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Courteous staff, and location is great

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Angelique

Voyage en famille

29 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

room was spacious and spotless. resort staff was friendly and loved the coffee shop and bar

Séjour de 1 nuit en novembre 2025

4/10 Médiocre

yewande

Voyage en famille avec de jeunes enfants

28 déc. 2025

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement

The staff told me $52 for breast fast adult and for $39 for kids

Séjour de 1 nuit en décembre 2025

10/10 Excellent

Kate

28 déc. 2025

Les points forts : Propreté

It was all great

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Sohini

28 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Our room was amazing. The resort is also beautiful! We had a great time!

Séjour de 3 nuits en décembre 2025

10/10 Excellent

Ana

Voyage en famille

28 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Everything ok, for sure we will come back

Séjour de 1 nuit en décembre 2025

10/10 Excellent

Samantha

Voyage en couple

28 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

The 24 hour getaway at The Abbey was just what my husband and I needed. Great bars and restaurants, friendly staff. We also got a massage at Avani and we both loved it. Highly recommend if you’re looking for a place to stay in Lake Geneva. We will definitely go back in the summer with our kids!

Séjour de 1 nuit en décembre 2025

8/10 Bien

Molly

Voyage en famille

27 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Room is clean. Staff was friendly.

Séjour de 1 nuit en décembre 2025

6/10 Satisfaisant

Maria

Voyage en couple

27 déc. 2025

Les points faibles : Propreté et équipements

The first problem was planning dinner for Christmas Eve and Christmas I called 6 different places myself and everything was closed. I decided to call Abbey at the front desk and figured they would give me a better idea of what was open. Called waterfront and someone said they would call me back. Never did. I was told 240 west was the only thing opened. Made reservations because that was my only option. Checking in was not welcoming. The gentleman that helped us was not inviting. Couldn’t answer if law enforcement discount was offered. Asked for AAA as well and he said “just ask when you check out” Not helpful While eating at 240west We find out that waterfront is open I was a bit disappointed because we would’ve made different plans. It really wasn’t the end of the world, but the lack of information given was a little disappointing. Beside walking through the hallways to piles of dirty towels and no screen on doors to enjoy the open sliding door. Overall, there was a lot of great talk about this place but it wasn’t what I expected.

Séjour de 3 nuits en décembre 2025

4/10 Médiocre

Kimberly

Voyage en famille, Voyage en groupe

27 déc. 2025

Les points faibles : Services et équipements

The hotel seems to be very outdated. They're not taking care of it. The carpet was dirty throughout the hotel. Fixtures in the rooms were worn. There is either no heat in the hallway. Or the heat is insufficient in the hallway. Because the hallways are freezing! You freeze every time you leave your room walking anywhere in the hotel. Especially to the pool. They did not answer the phone the entire time we stayed here. Every time I called the phone would ring 30 times plus and I would hang up. No one would answer. I literally had to leave my room and walk through the cold hallway to the front desk for anything I needed. They charge you a daily resort fee but yet they have none of the amenities of a resort. There were a few activities for the kids. But nothing for the adults. There were no daily activities for the adults. There was no nightly entertainment. There were no manager cocktail parties. There was no free breakfast. There's no pool service. They couldn't even get the s'mores at the bonfire right. The first night they had no hot apple cider and ran out of s'mores. The second night they ran out of s'mores again. The ice skating rink was wasn't opened. They said they had bicycle rentals. It was 40° out we wanted to go for a ride and they weren't renting bikes. I give this hotel 2 stars.

Séjour de 4 nuits en décembre 2025

10/10 Excellent

Bartosz

27 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Great weekend

Séjour de 1 nuit en décembre 2025

8/10 Bien

andrea

24 déc. 2025

Les points forts : Propreté et personnel et service

We had a great time overall, but the restaurant wasn't running at full capacity, the movies shown weren't holiday related at any point and when we did eat breakfast at the restaurant it was ok at best. The beds are comfy but the signage could be better to help you navigate the humongous resort

Séjour de 2 nuits en décembre 2025

Abbey Resort and Avani Spa

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