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Bewertungen von Crimson Resort and Spa Mactan

5 out of 5
Crimson Resort and Spa Mactan
Seascapes Resort Town, Mactan Island, Cebu City, Lapu-Lapu, Cebu

Bewertungen

9.0

Wunderbar

630 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
280 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
52 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

9.4/10

Personal & Service

9.0/10

Ausstattung

9.0/10

Zustand der Unterkunft

9.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Olaf

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top Hotel, sehr gepflegt und sehr warmes Ambiente. Sehr gutes Strandrestaurant, sehr Aufmerksames Personal, super Freundlich, Wow 👍👍👍Wir waren sehr Zufrieden Einziger Kritikpunkt: Der Pool war zu warm, keine Abkühlung möglich, das sollte man ändern.
Aufenthalt von 4 Nächten im April 2024
Antwort von Sheilla am 16. Apr. 2024
Dear Olaf, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your overall stay. Rest assured that we will continue to improve our services. Looking forward to welcoming you back soon. Until then. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Marc

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very peaceful - perfect place for a short stay in Cebu!
Aufenthalt von 1 Nacht im März 2024
Antwort von Sheilla am 6. März 2024
Dear Marc, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. We will also ensure that my team is informed of your kind words. This is indeed embodies the kind of service we continuously aim to provide. Your comments with regards to your stay will also be our daily motivation to ensuring quality of service is always top priority. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Su Ji

Aufenthalt von 2 Nächten im November 2023
Antwort von Sheilla am 5. Dez. 2023
Dear Mr./Ms. Su Ji,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Paulhorst

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Luxusresort in Mactan
Ein schönes Strandresort mit großem Pool und sehr gepflegter Gartenanlage. Es war alles sehr schön und der Service ist top, Das Frühstück ist herausragend und gut.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Sheilla am 3. Nov. 2023
Dear Mr./Ms. Paulhorst, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Reto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches, professionelles, hilfsbereites Personal. Restaurant war sehr gut und die Küche hervorragend. Wir hatten eine wunderbare Zeit.
Aufenthalt von 3 Nächten im September 2023
Antwort von Sheilla am 30. Sept. 2023
Dear Valued Guest, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. Our team truly appreciates it. We are all so glad o know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Sascha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a great time at Crimson. The staff is super attentive and always ready to go the extra mile.
Aufenthalt von 5 Nächten im Juli 2022
Antwort von Aizel Rose Sacno - Front Office Manager am 24. Juli 2022
Dear Sascha, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 12 Nächten im Dezember 2019
Antwort von Nikko am 22. Dez. 2019
Dear Guest, Thank you for taking the time to send us feedback. We are glad that you are satisfied with our service. It is very heartwarming that you appreciated our honest gesture, as well. The Guest Services Team is very much delighted to have received a confirmation of good feedback for their genuine service. Let us know immediately if you need further assistance. Best Regards, Nikko

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Traumhotel
Ein Traumhotel mit einem wunderschönen, weissen Sandstrand und sehr viel "viel" in der gesamten Anlage. Es lässt keinerlei Wünsche offen und biete quasi alles an. Es hat überall mehr als genug Liegeplätze. Das gesamte Personal ist extrem zuvorkommend! Das Hotel ist schön in die Landschaft integriert und wirkt keinesfalls wuchtig, denn alle Zimmer sind in kleinen Bungalows verteilt.
Aufenthalt von 1 Nacht im November 2019
Antwort von Nikko am 1. Jan. 2020
Dear Chris, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Once again, thank you for your feedback and we hope to welcome you again to our resort in the not too distant future. Sincerely, Nikko Ravancho Guest Service Manager

10/10 – Hervorragend

Matthias

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
schönes Hotel,wunderbares Personal,abseits
Das Hotel ist angelegt wie eine Art Reihenhaussiedlung. Die Häuschen sind im sehr gepflegten , wirklich schönen Garten verteilt, was eine schöne und ruhige Athmosphäre aufkommen lässt. Überall sehr freundliches, herzliches und hilfsbereites Personal, wie auf den Philippinen üblich. Roomservice, In-room-dining....etc... funktioniert super.Die Zimmer sind groß, schön und sauber. Klima funktioniert sehr gut. Besonders hervorzuheben ist, dass jeden morgen eine Kokosnussschale vor der Tür steht mit dem Tagesprogramm für Erwachsene und Kinder. Es gibt eine sog. Crimzone: Zwei große Pools für Kinder und Nichtschwimmer, offenbar ziemlich neu u. richtig schön - toll gemacht!!Etwas in der Art haben wir noch nie gesehen. Dort gab es auch immer Platz und war gar nicht laut (vielleicht weil es überwiegend asiatische Gäste dort gibt: hauptsächlich Koreaner u. Japaner, einige Philipinos u. zum Glück kaum Chinesen- sorry, musste aber mal gesagt werden...). Dort gibt es dann auch noch einen Indoor-Spielbereich. Strand ist etwas klein aber ausreichend (siehe Hotelfotos, welche alle sehr reell sind).Schnorcheln ist auch ausreichend, wenngleich das Wasser manchmal trüb vom Sand ist. Wasser war immer sehr sauber.Insgesamt ein tolles Hotel.Schlecht:Lage ist abseits u.Shuttels (gratis) fahren nur 3mal ziemlich früh u.erst wieder spät zurück!Man muss daher für Rückfahrt Taxi nehmen(relativ teuer,weil die Taxis ohne Kunden wieder in Stadt zurückfahren müssen(Hotel hat Taxis verboten!).Was soll das?
Aufenthalt von 6 Nächten im August 2019
Antwort von Riza am 7. Sept. 2019
Dear Matthias, We are glad to know that you and your family had a wonderful stay with us. We always ensure that our amenities are well maintained to give you an enjoyable stay. Continuous training to our staff is our utmost priority to ensure high quality service which you deserve. Looking forward to see you again, soon. Best Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
schoenes hotel
schoenes hotel, geeignet fuer kurzurblaub von cebu
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Riza am 12. Mai 2019
Dear Valued Guest, Thank you for taking the time to tell us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your comments in our continuous effort to provide friendly and efficient service. Best Regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Traumhafte Tage
Es waren traumhafte Tage..... nahezu das gesamte Personal war bemüht, den Aufenthalt wunderschön und unvergesslich zu machen. Und das gelang ihnen auch.
Aufenthalt von 4 Nächten im März 2019
Antwort von Riza am 10. März 2019
Dear Gabriele, Thank you for taking the time to send us feedback. We are glad that you are satisfied with our service. It is very heartwarming that you appreciated our honest gesture, as well. Your comments are valuable to us in our continuous effort to give you friendly and efficient service. Please help us share your experience with others by writing it thru Tripadvisor. Best Regards,

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aussenanlage und Pool sind sehr sauber und in sehr gutem Zustand, die Zimmer inkl. Ausstattung sind ziemlich in die Jahre gekommen. Alle Restaurants und Bars in der Anlage sind in der gehobenen Preiskategorie. Das gesamte Personal ist sehr freundlich und stets hilfsbereit.
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Riza am 3. Jan. 2019
Dear Valued Guest, We are glad to know that you enjoyed your stay with us. . It is our privilege to have been given the chance to offer you our heartfelt service. We always ensure that we give all of our guests’ high quality service which they deserve. Continuous training to our staff is our utmost priority to ensure high quality service which you deserve. Best Regards,

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2018
Antwort von Riza am 26. Nov. 2018
Dear Valued Guest, Thank you for taking the time to rate us about your recent experience while staying at Crimson Resort and Spa. We sincerely value your feedback in our continuous effort to provide friendly and efficient service. Best Regards,

10/10 – Hervorragend

Samuel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best room condition, service with food. Will visit again for sure.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sheilla am 11. Mai 2024
Dear Samuel,Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you with a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

Toshiya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
施設も綺麗でスタッフも親切でとても良いホテルです。食事は外で食べた方が美味しいかな？
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sheilla am 11. Mai 2024
Dear Mr. /Ms. Toshiya,Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you with a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

takuya

Aufenthalt von 1 Nacht im März 2024
Antwort von Sheilla am 16. Apr. 2024
Dear Mr. /Ms.Takuya,Warm Greetings!Thank you for giving us a good rating and thank you for choosing Crimson Mactan. It has been a pleasure to serve you. We trust that you had an excellent and memorable experience with us.Rest assured that we will continue to improve our services. Until then. See you next time.Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

gihwan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good . healing time
Aufenthalt von 2 Nächten im März 2024
Antwort von Jesster Marie Tubao am 27. März 2024
Dear Gihwan,Warm Greetings from Crimson Resort and Spa Mactan!Thank you for choosing our resort as your home during your vacation here in Cebu.We are delighted to know that you had a wonderful time during the days you've spent your vacation with us, thus making your stay a memorable one.Best Regards,Jesster Marie D. TubaoFront Office Manager

8/10 – Gut

Hyunji

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
벌레도 있고 화장실 물때도 있고 아주 청결하진 않음 룸서비스도 음식이 좀.. 그리고 수영장 옆 까페 아이스크림 하나 주문해도 손님도 없는데 두스쿱 푸는데 십분이상 걸림ㅋㅋㅋ 대신 직원들이 매우 친절하고 프라이빗 비치가 발바닥은 아프지만 물고기용 빵도 줘서 물고기 잠수안해도 보이고 보트도 공짜
Antwort von Sheilla am 16. März 2024
Dear Mr. Hyunji,Warm Greetings!Thank you for taking the time to send us a review of your most recent stay.We are glad that you like the service we provide. I have also shared your feedback with my team so that we can take necessary measures to prevent such occurrences in the future. Rest assured that we are committed to continuously improving our services and enhancing our customers' experience. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

tomonori

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフがとてもフレンドリーで、日本人スタッフも 在籍されていてたすかりました。　
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Sheilla am 13. März 2024
Dear Mr./Ms. Tomonoro, Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. We will also ensure that my team is informed of your kind words. This is indeed embodies the kind of service we continuously aim to provide. Your comments with regards to your stay will also be our daily motivation to ensuring quality of service is always top priority. Again we thank you for taking the time to send us this review and we look forward to welcoming you again soon. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

ASUKA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Asuka am 27. Feb. 2024
Dear Mr. /Ms.Asuka,Warm Greetings!Thank you for giving us a good rating and thank you for choosing Crimson Mactan. It has been a pleasure to serve you. We trust that you had an excellent and memorable experience with us.See you next time.Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Spark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful infinity pools, good food and cocktails, clean and comfort rooms.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Sheilla am 8. Feb. 2024
Dear Mr./Ms. Spark, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well.It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

SUNAE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Sheilla am 8. Feb. 2024
Dear Sunae, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We trust that you had a great stay with us. Looking forward to see you again. Best Regards,Sheilla Mae ImbongGuest Service Manager

6/10 – Okay

SUNGWON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
제이파크 3박하고 2박 했는데 호텔 풍경이나 분위기는 좋은데~ 룸 크기나 편의시설 조식은 제이파크 보다 못하네요 둘이 있기는 좋을듯 가족끼리는 비추
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sheilla am 2. Feb. 2024
Dear Sungwon, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.While we wish you had a better experience with us, we also understand that you have your preferences.Rest assured that we will continue to improve our services. Until then. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

MEEJIN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
저는 너무 좋았어요! 객실이 엄청 현대적이고 그런 건 아니었지만 관리가 잘되어 깨끗했고 2박 하면서 '이게 휴가지..'하는 생각을 내내 했어요. 수영장도 토요일 제외하고는 한산하고 딱 휴식을 즐기기에 괜찮을 만큼의 한산함이었어요. 사람이 너무 없는 것도 많은 것도 아닌.. 그리고 체크아웃 하는 날 레이트 체크아웃을 하고 싶었지만 풀북이라 불가능이었는데, 직원분이 먼저 체크아웃하는 날도 다른 시설을 얼마든지 이용하라고 친절하게 설명해주셔서 너무 좋았어요. 5시까지 수영장 마음껏 이용하고 마사지 받고 공항가니까 밤비행기도 그렇게 부담스럽지 않고 좋았습니다. 세부에 또 간다면 꼭 다시 이용하고 싶어요!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sheilla am 2. Feb. 2024
Dear Mr. Meejin, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

??

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sheilla am 2. Feb. 2024
Dear Valued Guest, Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We trust that you had a great stay with us. Looking forward to see you again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Mese

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheilla am 30. Jan. 2024
Dear Mr./Ms. Mese,Warm Greetings!We recognize your time is valuable and appreciate the feedback you have provided. Thank you for giving us a good rating. We trust that you had a great stay with us. We will continue to work to improve our services, and I hope you choose to stay with us again. Thank you.Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

hironori

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
総合的に素晴らしい！ 家族連れで行くならセブ島で最も良いホテルだと思う。 ホテルステイなら尚更。 ホテル内に買い物できるコンビニ等あればもっと良かった！ スタッフも笑顔でフレンドリー。 また秋頃行こう‼︎
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Sheilla am 28. Jan. 2024
Dear Mr./Ms. Hironori,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Seonwoong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
3대가 함께한 가족여행
부모님, 누나네, 저희가족 어른 6명에 아이 2명이 객실 3개에서 머물렀습니다. 디럭스룸 2개, 디럭스룸 정원전망 1개에서 머물렀습니다. 정원정망 방은 전체 크기는 조금 더 크지만 화장실이 많이 커지고 침실은 작아지기 때문에 굳이? 라는 생각이 많이 들었습니다. 그리고 디럭스룸 중 1개는 개미와 바퀴벌레, 알 수 없는 벌레가 발견됐었고 나머지 1개는 비교적 벌레가 없었습니다(홈매트를 사용해서 그럴 수도). 아 테라스에 죽은 바퀴벌레와 개미는 있었음. 그럼에도 불구하고 객실 컨디션이나 직원분들의 친절함도 너무 좋았고, 프라이빗비치는 기대이하였지만 수영장에서 보낸 시간들은 너무 재밌었습니다. 저희는 배달음식을 시켜먹진 않았고 크림존 수영장으로 룸서비스를 시켜먹었고, 수영 후 햄버거와 간식거리를 조금 사서 방에서 먹었습니다. 룸서비스와 수영장에서 시켜먹은 음식들은 전체적으로 가격을 생각하지 않더라도 별로였습니다. 특히 햄버거. 그리고 너무 오래걸리고 직원들끼리 소통이 안되는건지.. 뭔가 반복되는 일들이 생겼습니다. 다른건 해보지 않았고 선셋세일링을 했는데 배컨디션이나 나오는 음식등은 사설업체와 비교했을 때 좀 떨어질 수 있다고 생각하지만 숙소에서 바로 배를 타는 편리함, 스텝의 친절함에서 돈이 아깝지 않았습니다. 아이들이 있는 분들은 크림존에서 하는 행사? 같은것도 좋을거 같습니다. 저희 조카는 보물찾기에서 2등을 하고 인형을 받았는데 너무너무 좋아했습니다. 보라카이에 이어 두번째 크림슨 방문, 저희 가족은 만족스러웠습니다.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sheilla am 26. Jan. 2024
Dear Mr. Seongwoong, Warm Greetings!Thank you for sending us a review of your most recent stay. It is through your feedback and comments that we get to improve not only our facilities but our services as well. We are glad to know that you had a great experience staying with us. This is indeed what we take pride on, is ensuring that our guests feel our warm and genuine service from the heart. Rest assured that we are committed to continuously improving our services and enhancing our customers' experience. Until then.Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

JEON YEOB

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sheilla am 21. Jan. 2024
Dear Mr./Ms. Jeon,Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Minah

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sheilla am 16. Jan. 2024
Dear Mr./Ms. Minah,Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

stephanie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Freindliness of the staff was second to none
Aufenthalt von 11 Nächten im Januar 2024
Antwort von Sheilla am 16. Jan. 2024
Dear Ms. Stephanie,Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Annette

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A great property made wonderful by the exception service provided by the kindest staff in the world.
Aufenthalt von 11 Nächten im Januar 2024
Antwort von Sheilla am 14. Jan. 2024
Dear Annete,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Tom

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheilla am 14. Jan. 2024
Dear Tom,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

SAYURI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
施設もサービスも素晴らしい！
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sheilla am 14. Jan. 2024
Dear Sayuri,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Hazel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sheilla am 14. Jan. 2024
Dear Hazel,Thank you for taking the time to send us a review of your most recent stay. We value all your comments and feedback as this is our way of improving not only our facilities but our services as well.We are glad to know that you had a great stay with us. We truly take pride in being able to provide our guests with warm and genuine service from the heart.Our valued guests have truly grown fond of our facilities and our services. We are a place where in everyone has his own space and everyone from young to old can enjoy and relax. We again would like to thank you for your kind words. These words which are our daily motivation to keep pushing for quality and top notch service. We are already excited for your next visit wherein we look forward to exceeding your expectations again. Best Regards,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Wai Leng

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Sheilla am 10. Jan. 2024
Dear Mr. Park, Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your overall stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

HYUK JUN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Sheilla am 10. Jan. 2024
Dear Mr. Hyuk, Warm Greetings!Thank you for giving us a good rating. We trust that you enjoyed your overall stay. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

??

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
スタッフが親切
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sheilla am 10. Jan. 2024
Dear Valued Guest, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that you enjoyed your stay as well. It is indeed our commitment to provide you a memorable experience with superb accommodations and customer service. See you next time. Sincerely,Sheilla Mae ImbongGuest Service Manager

6/10 – Okay

Rafael

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Not value for money
To begin with, what is the point of adding the “spa” at the end if there is no spa available. Paying a premium for this is not worth it. Unable to use the spa for treatments/jacuzzy was such a disappointment. Furthermore, not all the restaurants advertised were open… Phone lines were down the whole stay. We had to literally walk to reception each time we wanted to request anything to eat or drink.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Sheilla am 10. Jan. 2024
Dear Mr. Rafael, Warm Greetings from Crimson Resort and Spa Mactan! Thank you for taking the time in sharing your experiences during your stay with us. Your feedback stated were not up to our standard. Providing the highest level of service is our number one priority and we sincerely apologize for falling short your expectations. I have shared your feedback with my team, so we can do our best to ensure this does not occur again. As part of our commitment to deliver exceptional service, the resort undergone rehabilitation works especially the spa area.Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. I hope you choose to stay with us again when your travels bring you back to the area to see the the property development.Sincerely, Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

Suzanne

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Sheilla am 28. Dez. 2023
Dear Mr./Ms. Suzanne,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

haein

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sheilla am 16. Dez. 2023
Dear Mr./Ms. Haein,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

Iva

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sheilla am 6. Dez. 2023
Dear Mr. /Ms.Iva,Warm Greetings!Thank you for giving us a good rating. We will continue to work to improve our services, and I hope you choose to stay with us again. Thank you and until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

EIJI

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
コロナの名残か今年夏の台風の影響なのか、宿泊棟の半分と一部レストランがクローズしていた。おかげで混んでるはずのインフィニティプールは空いてて快適ではあった。 スタッフのホスピタリティーや挨拶の徹底は今まで他国含め泊まったホテルの中でもトップクラスに良かった。またハーフブュッフェスタイルの朝食も非常に良かった。 敷地が広くタクシーでないと移動が厳しいことは事前に調べてあったが、タクシーは常駐しておらず呼ぶのに15分前後かかること、呼ぶ度に 100ペソかかることは想定外で残念だった。一方でホテルのレストランは高すぎて(円安の影響もあるが軽食で3000円程する)ホテル内だけで過ごすのは厳しいので外に出ざるを得ず実際レストランはガラガラでみんな外に出ていた。 部屋は清潔で快適だったが水回りの不具合(シャワーや浴槽の栓)は5つ星ホテルとしては残念
Aufenthalt von 1 Nacht im November 2023
Antwort von Sheilla am 5. Dez. 2023
Dear Mr./Ms. Eiji, Warm Greetings!We are delighted to hear your feedback and thank you for choosing Crimson Mactan. It has been a pleasure to serve you and we are glad that we made your stay extra-ordinary.As part of our commitment to deliver exceptional service, the resort undergone rehabilitation works.We also assure you that we are using high quality products that is why there's a difference in terms of prices.Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Idris, Slough

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Crimson Resort might be the best resort we've ever stayed at. If I could give Crimson 10 stars, I would. Being a VIP expedia, every single staff made sure that we were looked after. We got a free room upgrade, free late check out and so much more. The staff are courteous and very accommodating. Crimson is located quite far from malls. You'd need a car to get around. We tried all 3 restaurants and all of them are very good. Breakfast is like fine dining. Restaurants and room service are on the expensive side which we already expect. However, the servings are pretty good. If we're ever back in Cebu, there's nowhere else we'd rather be. I will be recommending Crimson to family and friends. Good job to all the team
Aufenthalt von 4 Nächten im November 2023
Antwort von Sheilla am 5. Dez. 2023
Dear Mr. /Ms.Idris,Warm Greetings!We recognize your time is valuable and appreciate the feedback you have provided. Thank you so much for your kind words. To better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with my team. We will continue to work to improve our services, and we are excited to welcome you again. Thank you.Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

KangKye

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
직원들의 친절함은 따뜻함 그 자체! 크림슨을 즐기기 위해 들어가는거니 주변시설이 없는건 문제가 되지 않았다. 객실은 침구는 아주 청결하고 깨끗했으나 지난 몇년간의 먼지는 지속적으로 손길이 필요할듯하다.. 그럼에도 불구하고.. 베리 나이스!
Aufenthalt von 2 Nächten im November 2023
Antwort von Sheilla am 29. Nov. 2023
Dear Mr. /Ms. Kangkye,Warm Greetings!We recognize your time is valuable and appreciate the feedback you have provided. Thank you so much for your kind words. To better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with my team. We will continue to work to improve our services, and I hope you choose to stay with us again. Thank you.Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

HEESUN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
자연 친화적이고 편안합니다. 직원들의 서비스가 훌륭하고 수영장이 좋아서 편안하게 쉴 수 있습니다
Aufenthalt von 7 Nächten im November 2023
Antwort von Sheilla am 26. Nov. 2023
Dear Mr./Ms. Heesun, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

8/10 – Gut

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im November 2023
Antwort von Sheilla am 26. Nov. 2023
Dear Steve, Warm Greetings!Thank you for taking the time in sharing your experiences during your recent stay with us. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely,Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

JONG YUL

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Sheilla am 22. Nov. 2023
Dear Mr./Ms. Jong Yul,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager

10/10 – Hervorragend

Joan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Sheilla am 18. Nov. 2023
Dear Ms. Joan,Warm Greetings! Thank you for giving us a good rating. We trust that you enjoyed your stay. Rest assured that we will continue to strive and work hard to deliver exceptional guest experiences. Looking forward to welcoming you again at Crimson Resort & Spa Mactan. Until then. Sincerely, Sheilla Mae ImbongGuest Service Manager