2/10 – Ungenügend
Mark H.
22. Dez. 2025
Verbesserungswürdig: Sauberkeit
Upon arrival with daughter and a friend there were homeless people living on the balcony with their dog. We proceeded into the apartment and most of the lightbulbs were burnt out and weee able to get a couple lamps hooked up. After a quick walkthrough mice/rats had been under the sink and and tore things up there droppings also in the kitchen. None of the blinds works so we could not shut them for privacy and keep the parking light lamps from shining through. The toilet later holder was hanging off the wall in the bathroom, there wasn’t enough pillow cases for the pillows and the lamp in on bedroom the light was flickering on and off constantly. At that point I contacted management and told them this was not a safe and healthy place to stay, and we would be cancelling our stay and required a full refund and at 10:00 we left to go and find other accommodations for our stay. He request pictures and an explanation why we were leaving. We provided all of those items and never heard back. I followed up 3 days later and he told me our request had been sent to management for review. Last week we received our housekeeping deposit bet am still dealing with getting a refund.
Mark H.
Aufenthalt von 3 Nächten im Dezember 2025
