2/10 Horrible
Rebecca D.
21 déc. 2025
Les points faibles : Propreté
Poorly maintained, not as described. Host offered a free “upgrade” to a nicer place but I’m unable to leave a review for that particular place because they left me under my original booking. The other house they put us in had no reviews, I should’ve stuck with my original booking instead going to &@ Tanto C** in Las Vegas. Cleanliness was sub par, hair in the drain, someone’s underwear left on the back patio, washer didn’t work but this was something they knew before we arrived as their towels were stuck inside. Wish we’d been told beforehand though they did offer laundry service but we declined. Pool was heated (main reason we switched) but when we arrived we couldn’t get it to work the device was different from the video they had sent letting us know how to work it. I called them and they said they would get their guy out ASAP, two days later he arrived but thank goodness for my husband, he found a tripped breaker and he was able to get the heater running. On our fourth day at about 11:50 the sewer backed up in the whole house, 3 bathrooms. We couldn’t use any bathrooms or sinks because they would all just fill up, I called the management and they said they would get someone out right away, 4pm came around and we packed and left. We requested a partial refund but was denied because they are not obligated to but they did offer a credit at one their many locations- Hard NO for us. For others beware!!!
Rebecca D.
Séjour de 6 nuits en décembre 2025