Hôtel près de Parc Lavender, Ascot, Ascot

« J'ai beaucoup aimé cet hôtel, même s'ils m'ont attribué une chambre pour personnes handicapées assez étrange, à un moment où ils n'étaient pas occupés afin de remplir l'autre chambre. Malgré cette erreur, tout le monde était parfait. Ils ont fait de leur mieux pour répondre à toutes mes questions. Ma serveuse, Elle ou Elsie (désolée, je ne me souviens plus de son nom), était très agréable et très serviable. On sent que les propriétaires travaillent dur au restaurant et à l'hôtel pour que chaque...

« Arriving around midnight after a long drive I was initially thankful there was someone there to open the door. Unfortunately it went downhill from there. My expectations were pretty low, all I wanted was a hot drink, a wash and a comfortable bed. Unfortunately there were no drink-making facilities, no towels, no pillows on the bed and only a dirty bar of soap with a previous guests whiskers stuck into it. I tried to use the room phone to contact reception but there were no instructions on how to...

« Amazing stay, the SPA is great. The breakfast as well. It would be great to have more vegetarian otpions for the dinner. »

« I have stayed at this location several times and found the staff to be exceptional. Food quality was good and we enjoyed drinks from the bar. The only issue is the public parking which I found confusing to my expense. The manager as well as Kelly and Sahar were helpful and friendly. »

« Très bien pour un séjour en famille, pour explorer la région. Ça aurait été un plus s’il y avait eu une borne de recharge électrique. »

« Very nice stay in this old castle. Beautiful park around. Good room, super quite and comfortable. »

« Le cadre apaisant et typiquement anglais. »

« Very customer centric and a great sense of service to satisfy the client »

« A Premier Inn. What more can you say? Staff could be more helpful. Breakfast was good »

« Such a lovely setting and charming friendly staff but the hotel itself is in serious need of a refurb. The bed in our room was worn out with uncomfortable springs sticking through and a metal ridge all the way round. The pillows were rocks. The duvet was summer weight so it was cold(this is February). The shower room needs work with a falling off foot board to the shower and years of grime around the bottom. There were coffee stains on the walls and drawer fronts to the desk. The mai....

« J'organisais un week end suprise pour ma femme. Le charme de l'hotel, sa localisation et son petit déjeuner garni ont contribué au succès de ce week end »