Dear Ron,I apologize for any inconvenience caused by the renovation. We understand the importance of notifying our guests in advance, and we regret any disruption this may have caused. If you have any further concerns or questions, please feel free to reach out to our customer service team. Thank you for your understanding.Sincerely,Flavia Marku

Dear Leon,Thank you for your review, we appreciate it!Warm regards, Flavia Marku

Thank you for staying with us, we're glad you enjoyed your stay! We look forward to seeing you again soon!

Thank you for staying with us. We hope to see you again in the future.

Thank you for sharing your feedback with us. Being a highway hotel we are always trying to mitigate road noise. As you were aware, the hotel is undergoing full renovations and the next phase in this process will be new windows and enhancement to the exterior of the building.

Thank you for sharing your feedback. The renovation notice is clearly stated on the hotel information page as we are in the process of major upgrades to the entire hotel.Breakfast items are replenished based on our food handling requirements. If an item was not present that you were looking for the breakfast attendant would have been happy to have taken care of your requests.Once again thank you for sharing your feedback with us.

Thank you for staying with us! We're glad you enjoyed your stay and hope to see you again when future travel brings you back to the Georgetown area.

Without feedback we can not determine a cause for your dissatisfaction. Please contact us to discuss further.

Thank you for your feedback.The notice regarding renovations is available on the hotel page when you scroll to the bottom. We have been under renovations for several months as we upgrade our rooms, public space, and the hotel exterior.We are pleased that our staff was able to reset the breaker in the room in a timely manner.

We can assure you that no employee was sitting around while you were waiting for your room. We like many hotels throughout the country are under staff shortages and each employee works hard to deliver the best service possible.

Thank you for staying with us. We are getting ready to go into a full renovation so items you mentioned are being replaced. The elevator sign states 1 family or less than 2 people in accordance with local guidelines pertaining to health and safety stemming from the COVID-19 pandemic.

Thanks for staying with us. We're sorry you didn't enjoy your stay. Had we been made aware of your dissatisfaction prior to your departure we could have rectified it.