The accommodation is quite new, relatively calm as you keep close the windows and very clean as well as appealing and feminine designed.
The staff is very friendly and courteous. I had booked a single room, but got an upgrade to a double room and was even able to check in 1.5 hours earlier. Breakfast is not included, but can be ordered at a nearby café. There is also a nice lobby to sit, where you can have coffee, tea and water.
The room had a private bathroom for showers with towels, toiletries and a slightly weak hair dryer as well as air conditioning, safe and TV with various national and international channels. There was also a water heater and some bags of tea. The bed was comfortable, I slept well.
The property is centrally located near the green subway station Anjos or the red and green subway station Alameda (which is only 20 min to the Airport) on the 3rd floor of a building that also houses a student accommodation and some other facilities, but is not located in the touristical part of the city.
Unfortunately, the nearest subway station Arroios was closed, so that you had to walk about 5 - 10 minutes, which was ok but a bit uncomfortable considering the homeless, who were sleeping there in the night in the house entrances. Nevertheless, at no time did I feel insecure.
I can definitely recommend the accommodation. However, I would choose a different district near the old town Alfama for my next visit.