Terrasse/Patio
Verfügbarkeit prüfen

Bewertungen von SANA Metropolitan Hotel

4 out of 5
SANA Metropolitan Hotel
Rua Soeiro Pereira Gomes, Parcela 2, Lisbon

Bewertungen

8.6

Hervorragend

155 von insgesamt 382 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
169 von insgesamt 382 Gästebewertungen haben eine Bewertung von 8 - Gut" "
48 von insgesamt 382 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 382 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 382 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.8/10

Personal & Service

8.6/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Barbara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toller Service, schöne und saubere Zimmer mit großem Bett, leckeres Frühstück
Aufenthalt von 6 Nächten im April 2024
Antwort von Sana Metropolitan Team am 16. Apr. 2024
Sehr geehrte Damen Barbara, wir möchten Ihnen danken, dass Sie das SANA Metropolitan Hotel für Ihren Aufenthalt gewählt haben. Es freut uns sehr zu hören, dass Ihnen unser Hotel und der von uns gebotene Service gefallen haben. Wir hoffen, dass wir Sie in Zukunft wieder bei uns begrüßen dürfen. Wir werden für Sie da sein.Mit freundlichen Grüßen,

8/10 – Gut

Adrian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
X
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Francisco Martins am 15. Juni 2022
Dear Mr. Adrian, We would like to thank you for choosing SANA Metropolitan Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards, The SANA Metropolitan Team

8/10 – Gut

Fenzl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2022
Antwort von Martins am 18. Apr. 2022
Dear Fenzl, We would like to thank you for choosing SANA Metropolitan Hotel for your stay. We were very happy that you enjoyed our hotel and service and that had a great experience with us. We do hope to have the pleasure to welcome you again in the future. Kind regards, The SANA Metropolitan Team

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute und ruhige lage.Sehr nettes Personal.Sauberkeit war sehr gut.Gutes essen.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Francisco Martins am 9. Jan. 2020
Sehr geehrter, Wir möchten, dass Sie sich für SANA Metropolitan Hotel für Ihren Aufenthalt entschieden haben. Wir waren sehr froh, Sie haben unser Hotel und unseren Service genossen und eine großartige Erfahrung mit gemacht. Wir hoffen es. Ich freue mich, Sie in Zukunft wieder bei begrüßen zu dürfen. Herzliche Grüße Das SANA Metropolitan Team

8/10 – Gut

T, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr Empfehlenswert
Wir waren für drei Wochen im SANA Metropolitan Hotel Lisbon und haben uns jederzeit sehr wohl und willkommen gefühlt. Das Personal ist äusserst zuvorkommend, aufmerksam, diskret und hilfsbereit Die Lage ist ideal zum Flughafen und ins Zentrum von Lissabon. Das Frühstück-Buffet hat alles was es braucht für einen guten Start in den Tag. Gerne wieder meine erste Wahl in Lissabon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The service was really great. The hotel is about 1 km from the metro station which makes it really comfortable starting point to explore the city.

8/10 – Gut

Christoph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Good place, enjoyed staying there

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Im Nasszellenbereich leider ein paar Schimmelflecke aufgrund schlechter Fliesenfugen oder schlechten Silikondichtungen. Ansonsten keinerlei Unsauberkeiten im Zimmer. Der Service ist wirklich klasse - super freundlich, unkompliziert und schnell! Wer seinen Urlaub nicht im Wellness-Zimmer verbringen will, wird hier sehr zufrieden sein. Für Kurzentschlossene oder Städtetrips sehr zu empfehlen!

6/10 – Okay

Wolfgang&Gudrun, Stuttgart

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Kein 4 Sterne Haus,das zimmmer hat nur einen kleinen Schrank für 2 Personen nicht ausreichend.Keine Garderobe. Das Frühstück ausreichend aber keine Abwechslung.Für 2-3 Tage O.K. aber länger nicht.Personal sehr freundlich und hilfsbereit.Fernsehsender 3 Deutsche Kanäle von denen 2 nicht zu gebrauchen waren.

8/10 – Gut

R., Hamburg, Germany

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gutes Hotel
Der Aufenthalt in diesem Hotel war sehr angenehm. Der Service war prima und die Mitarbeiter sehr freundlich. Das Frühstück war ebenfalls gut (es gab Brötchen, Croissants, Aufschnitt, Obst, Rührei...). Das Zimmer war sehr sauber, allerdings war die Einrichtung/Ausstattung nicht mehr ganz neu, aber in einem ziemlich guten Zustand. Die Metro ist innerhalb von 10 - 15 Min. zu erreichen. Insgesamt waren wir sehr zufrieden.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers

6/10 – Okay

Reisefieber ahoi

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Sauberes Durchschnittshotel
Das Hotel war sehr sauber und von der Ausstattung ok. Leider war die Matraze sehr hart und unbequem. Tv und wifi ungenügend.

4/10 – Schlecht

Sabine, Rheinland-Pfalz

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel Sana Metropolitan liegt ca, 10 Gehminuten von der Metro entfernt
Angenehmes 4-Sterne Haus, gutes Frühstücks- Buffett, nur 10 Gehminuten zur Metro-Station, 4 Stationen weiter ist man schon in der Innenstadt...

6/10 – Okay

U, NRW

Gut: Sauberkeit und Komfort des Zimmers
Man hat sich bemüht...
Das ausreichende und vielfältige Frühstück war das Highlight des Tages. Das Zimmer haben wir ohne Handtücher vorgefunden. Haben wir aber sofort nach Aufforderung erhalten. Badezimmertür ist nur eine Schiebetür (miese Qualität). Fenster lies sich nicht schliessen, wurde aber am nächsten Tag repariert. Die Zimmer sind hellhörig. Die Klospülung lief nach und wurde ebenfalls am nächsten Tag repariert. Nun waren alle Mängel beseitigt und damit war das Hotel in Ordnung. Vor allem das Preis/Leistungsverhältnis ist in Ordnung. Die U-Bahn ist recht gut in ca. 10 Minuten erreichbar. Station Universität verwenden.

8/10 – Gut

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good, clean, hotel. Great Breakfast, nice staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sana Metropolitan Team am 11. Mai 2024
Dear Elizabeth,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotels services.We do hope to have the pleasure to welcome you again in the future. Kind regards,

8/10 – Gut

Mihaela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was good. People were nice, although I could hear some noise from the nearby rooms in my hotel room.
Aufenthalt von 6 Nächten im April 2024
Antwort von Sana Metropolitan Team am 9. Apr. 2024
Dear Mihaela,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotels services . Regarding the problem with the noise we're sorry about that, and in a next stay well give you a higher floor room.We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the workers are unique: Mr Jorge and Ms Marilene are great cleaners, kind , polite and super helpful.The cooks are wonderful, they make wonderful food, I didnt get their names, unfortunately, but they are just great professionals.Their food is the best in Lisbon, hands down! Misses Carolina, Marta Rebelo,Tania e Catarina are super sweet, kind, always smiling and taking great care of the customers. They go above and beyond to make guests happy. Mr Marco, Pedro Santos and Ruben Pereira are so nice, so polite and helpful, real gentlemen!
Aufenthalt von 7 Nächten im März 2024
Antwort von Sana Metropolitan Team am 8. Apr. 2024
Dear Ms. Gurdak,We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We are delighted to hear that you enjoyed our hotel and the service we provided. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.Best regards,

10/10 – Hervorragend

ruy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tres bel hotel, tres bien situé
Aufenthalt von 3 Nächten im März 2024
Antwort von Sana Metropolitan Team am 26. März 2024
Dear Sir Ruy,We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We are delighted to hear that you enjoyed our hotel and the service we provided. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.Best regards,

6/10 – Okay

Simone

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The hotel is located in what looks like a derelict housing estate / industrial estate / concrete jungle. There are no nice views, so just bear that in mind. As you enter, staff are friendly and greet you and the entrance looks quite plush and modern. However, the pine furniture everywhere makes the room look incredibly dated. It’s like taking a trip back to the 1970s/80s. The rooms are VERY basic, there are no slippers, or dressing gown, even the rug in the picture was missing. The bathroom mirror does not have a de-misting function, so you have to use a towel to wipe away the steam. In the morning I was greeted by tiny insects slivering on the bathroom floor… I call them silver surfers in the U.K. so I had to put my shoes on whenever I used the bathroom. There’s no spy hole in the door, and a gap between the door and the frame, which made me feel very unsafe as a solo traveller. The walls are also very thin, so I was constantly woken by people chatting outside or in the room next door. Breakfast wasn’t too bad, but it was great so I only had it once, as it was cold, but there’s a good variety. I preferred to venture out to buy breakfast in the town centre. There’s no room service and the restaurant food was very limited, so I ordered Uber eats every night. Would I stay here again - NO.
Aufenthalt von 4 Nächten im März 2024
Antwort von Sana Metropolitan Team am 26. März 2024
Dear SSimone,We would like to thank you for choosing the SANA Metropolitan Hotel and for sharing your concerns with us. As we always strive to provide a high-quality service, we sincerely appreciate your feedback. We have carefully reviewed your comments and will share them with our team to ensure improvements in our service. Your input is valuable to us, and we are committed to addressing any issues raised.We genuinely hope to have the opportunity to welcome you back in the future and provide you with an improved experience that meets your expectations. Please feel free to contact us if you require any further information or assistance.Best regards,

10/10 – Hervorragend

Daniel

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Sana Metropolitan Team am 26. März 2024
Caro Sr. Daniel,Gostaríamos de lhe agradecer por ter escolhido o SANA Metropolitan Hotel para a sua estadia. Ficamos muito felizes ao saber que gostou do nosso hotel e do serviço que proporcionamos. Esperamos ter o prazer de recebê-lo novamente no futuro. Ficaremos ao seu dispor.

10/10 – Hervorragend

Yuanshie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sana Metropolitan Team am 29. Jan. 2024
Dear Mrs. YuanshieWe would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We are delighted to hear that you enjoyed our hotel and the service we provided. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.Best regards,The SANA Metropolitan Team

4/10 – Schlecht

KANG JA

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
약 한달 스페인, 포르투갈 여행중 유일하게 추천하지 않는 숙소이다. 4성급이지만 결코 느낄수 없었다. 룸을 청소하는 사람은 청소를 제대로 하지 않아 쓰다만 배개커버가 나의 짐위에 그대로 있고, 수건도 매일 다른 갯수를 주었다. 조식 메뉴는 신선하고 대체로 괜찮았지만 매일 단체 손님들로 인해 아주 번잡했다. 커피를 따로 주문했는데(에스프레소 , 카푸치노) 우리에게만 따로 방번호를 체크하고 주는 기분나쁜 일을 겪었다. 호텔 주변에 불량한 청소년들이 있었는데 나의 가족에게 폭죽을 던져 사고가 날뻔 했다. 주변의 경비가 필요해 보인다.
Aufenthalt von 4 Nächten im November 2023
Antwort von Sana Metropolitan Team am 28. Nov. 2023
Dear Mr. Kang, We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were saddened to read that your experience with us was not enjoyable as you expected. We can guarantee you that we always put an extra effort to provide our guest with high service standards and a good experience. We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We would be pleased to welcome you back in the future and have the opportunity to provide you with a pleasant experience. Kind regards,

8/10 – Gut

Claudia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sana Metropolitan Team am 1. Nov. 2023
Cara Sra. Claudia, Gostaríamos de lhe agradecer por ter escolhido o SANA Metropolitan Hotel para a sua estadia. Ficamos muito felizes ao saber que gostou do nosso hotel e do serviço que proporcionamos. Esperamos ter o prazer de recebê-lo novamente no futuro. Ficaremos ao seu dispor.Com os melhores cumprimentos

8/10 – Gut

Rick

Gut: Sauberkeit, Personal & Service und Ausstattung
facility needs upgrading. location is a bit far from transit. however, taxi is relatively inexpensive in Lisbon.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Sana Metropolitan Team am 1. Nov. 2023
Dear Mr. Rick, We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We were saddened to read that your experience with us was not enjoyable as you expected concerning to rooms facility. We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.

10/10 – Hervorragend

ANA MARIA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Registro de entrada rápido, zona con bastante aparcamiento alrededor, limpio, cómodo y personal agradable El desayuno muy bueno y variado
Aufenthalt von 1 Nacht im September 2023
Antwort von Sana Metropolitan Team am 12. Okt. 2023
Estimada Sra. Ana MariaNos gustaría agradecerle su preferencia por el Hotel Sana Metropolitan y por compartir su reseña con nosotros.Estamos encantados de saber que ha tenido una estancia agradable en nuestro hotel.Respecto al tema del humo, entiendo perfectamente su punto de vista, y le pedimos disculpas de antemano, pero son situaciones que muchas veces son extremadamente difíciles de controlar.Quedamos a su disposición. Un cordial saludo,

10/10 – Hervorragend

George

Gut: Personal & Service und Zustand der Unterkunft
Excellent service
Aufenthalt von 5 Nächten im September 2023
Antwort von Sana Metropolitan Team am 8. Sept. 2023
Dear Mr. George,We would like to thank you for choosing the SANA Metropolitan Hotel for your stay. We are delighted to hear that you enjoyed our hotel and the service we provided. We hope to have the pleasure of welcoming you again in the future. We remain at your disposal.Best regards,

8/10 – Gut

Eniko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 10 Nächten im August 2023
Antwort von Sana Metropolitan Team am 6. Sept. 2023
Dear Mr. Eniko,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel.We do hope to have the pleasure to welcome you again in the future. Kind regards,

8/10 – Gut

Monteiro

Aufenthalt von 2 Nächten im August 2023
Antwort von Sana Metropolitan Team am 9. Sept. 2023
Estimado hospede,Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-lo no Sana Metropolitan na sua próxima visita.Ficaremos ao seu dispor.Com os melhores cumprimentos,

8/10 – Gut

Monteiro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I did not like the bath towel. It seems so old.
Aufenthalt von 1 Nacht im August 2023
Antwort von Sana Metropolitan Team am 19. Aug. 2023
Dear Monteiro, We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were saddened to read that your experience with us was not enjoyable as you expected. We can guarantee you that we always put an extra effort to provide our guest with high service standards and a good experience. We do appreciate your review and, for that reason, we already shared your words with our team in order to improve our service. We would be pleased to welcome you back in the future and have the opportunity to provide you with a pleasant experience. Kind regards,

10/10 – Hervorragend

Paula

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 18. Aug. 2023
Estimada Sra. Paula, Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-la no Sana Metropolitan na sua próxima visita. Ficaremos ao seu dispor. Com os melhores cumprimentos,

6/10 – Okay

eduardo

Mit der Familie gereist
Gut: Sauberkeit
El Baño me pareció muy peligroso, las tinas son excesivamente resbaladizas deberian cuidar ese tema El Desayuno es como de hotel de 2 estrellas muy sencillo Pero Eso si muy caro, el horario tambien es pesimo por que abren hasta las 7 am Atención es mala
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Sana Metropolitan Team am 26. Juli 2023
Estimado Eduardo,En primer lugar, nos gustaría agradecerle su estancia en el Hotel SANA Metropolitan.Lamentamos saber que su experiencia no cumplió con sus expectativas con respecto a las instalaciones del baño. En cuanto al desayuno, trabajamos con el objetivo de lograr la excelencia en nuestro servicio, y una oferta variada y diversificada, por lo que estamos a su entera disposición para recibir un análisis más detallado de lo que, en su opinión, se podría mejorar.Gracias por este comentario y le informamos que lo compartiremos con nuestro equipo con la certeza de que nos permitirá mejorar nuestro servicio. Estaremos muy felices de darle la bienvenida en el futuro, esperando brindarle una experiencia placentera en nuestro hotel.Atentamente,

8/10 – Gut

Kiyoshi

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Sana Metropolitan Team am 22. Juli 2023
Dear Kiyoshi,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 – Hervorragend

Pedro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 16. Juli 2023
Estimado Sr. Pedro,Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel.Esperamos ter o prazer de recebê-lo novamente no futuro.Com os melhores cumprimentos,

10/10 – Hervorragend

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely staff. Very accommodating
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 15. Juli 2023
Dear Michael,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We appreciate the compliment made to the kindness of our staff, and it is very gratifying to receive comments like yours. We were very pleased to know that you had a comfortable and enjoyable stay at our hotel.We will be at your disposal.Best regards,

10/10 – Hervorragend

antonio

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean, great breakfast buffet and the staff was awsome. We have to recognize the Pbloc Relations Manager, Filomena, that was very attentive upon our check in and during our stay.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Sana Metropolitan Team am 15. Juli 2023
Dear Antonio,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We appreciate the compliment made to the kindness of our staff, and it is very gratifying to receive comments like yours. We were very pleased to know that you had a comfortable and enjoyable stay at our hotel.We will be at your disposal.Best regards,

6/10 – Okay

Bogdan

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Average hotel, some room issues
The toilet was not flushing properly and there was a constant humming noise coming from the roof ( we were at the last floor).
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 14. Juli 2023
Dear Guest,First of all, we would like to thank you for your stay at SANA Metropolitan Hotel. We are sorry to hear that your experience did not meet your expectations, so we thank you for your comment and we would like to inform you that we have already shared it with our team in the certainty that it will allow us to improve our service. We would be delighted to welcome you back in the future, hoping that we can provide you with a pleasant experience at our hotel.

10/10 – Hervorragend

Ketan

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 13. Juli 2023
Dear Mr. Ketan,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 – Hervorragend

Eva

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Whenever a hotel provides a robe and room slippers, it immediately gets a hundred gold stars from me. I stayed in a room on the tenth floor. The room was clean and comfortable. Unfortunately I wasn't awake enough to bring my camera to the breakfast because it was a very nice spread with options such as eggs, sausages, bacon, mushrooms, zucchini, frits, pastries, etc. The breakfast gets gold stars from me as well. The walls are thin, though, as I heard other guests. Overall, I'd highly recommend the hotel.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 11. Juli 2023
Dear Mrs. Eva, We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We are delighted to know that you had a comfortable and enjoyable stay at our hotel and look forward to welcoming you again on your next visit.We work with the purpose of meeting the needs of our customers, and it is gratifying to receive feedback like yours.Best regards,

10/10 – Hervorragend

Rafael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ótima opção próxima ao aeroporto
Hotel bem localizado, próximo ao aeroporto e fácil locomoção para qualquer lugar se você estiver de táxi , Uber ou carro de aluguel Já não é tão próximo a uma estação do metro como imaginei … Atendimento excelente e estrutura e confortos excelentes
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 11. Juli 2023
Estimada Sr. Rafael, Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-lo no Sana Metropolitan na sua próxima visita. Ficaremos ao seu dispor. Com os melhores cumprimentos,

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 9. Juli 2023
Dear Mark,We would like to thank you for your preference for the Sana Metropolitan Hotel and for sharing your review with us.We are very pleased to hear that you had a comfortable and pleasant stay at our hotel, it is very gratifying for us to receive feedbacks like yours.We hope to welcome you back to the Sana Metropolitan on your next visit.We will be at your service. Kind regards,

10/10 – Hervorragend

Natalia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I stayed 5 nights in this hotel. For a 4 star hotel I was very disappointed that the towels were grey every single night. Expect white fluffy towels was the least for the price we paid.
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Sana Metropolitan Team am 6. Juli 2023
Dear Mrs. Natalia, We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were saddened to read that your experience with us was not enjoyable as you expected, regarding specially to the towels in the room. We apologize for this unconfortable situation, that tnot represent our quality standards. We have already shared your comments with our team so that corrective measures can be taken. Thank you for your comment and we look forward to welcoming you back on future trips to lisbon.Kind regards,

10/10 – Hervorragend

odette

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sana Metropolitan Team am 8. Juli 2023
Dear Odette,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rigor, simpatia e muito profissionalismo.
Staff muito simpático, atenciosos e muito cuidadosos para que nada falhe. Tenho agradecer também, que me foi atribuída uma suite pelo facto de o quarto que eu tinha reservado, ter sido ocupado por outro alguém. Não esqueçendo os miminhos que deixaram para o meu filho, um muito obrigado!!! Recomendo e caso visite de novo aquela zona, vai ser o primeiro hotel a procurar.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Sana Metropolitan Team am 29. Juni 2023
Estimado Sr. Daniel,Gostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia confortável e agradável no nosso hotel e esperamos voltar a recebê-la no Sana Metropolitan na sua próxima visita. Agradecemos o elogio feito à nossa equipa, e é muito gratificante receber comentários como o seu.Ficaremos ao seu dispor. Com os melhores cumprimentos,

10/10 – Hervorragend

Ana Maria

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Sana Metropolitan Team am 25. Mai 2023
Estimado Sr. RaulGostaríamos de agradecer a sua preferência pelo Hotel Sana Metropolitan e por partilhar a sua avaliação connosco.Temos um enorme prazer em saber que teve uma estadia agradável no nosso hotelNo que concerne à questão do fumo, percebo perfeitamente o seu ponto de vista, e lamentamos desde já essa situação, porem são situações que muitas vezes são de tremenda dificuldade controlar.Ficaremos ao seu dispor. Com os melhores cumprimentos, A equipa do SANA Metropolitan Hotel

10/10 – Hervorragend

Gregory

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Sana Metropolitan Team am 23. Mai 2023
Dear Gregory,We would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 – Hervorragend

Mohammad Mashiur

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Sana Metropolitan Team am 15. Mai 2023
Dear Mr. Mohammad,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We are delighted to know that you had a comfortable and enjoyable stay at our hotel and look forward to welcoming you again on your next visit.We work with the purpose of meeting the needs of our customers, and it is gratifying to receive feedback like yours.Best regards,

8/10 – Gut

Ibby

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Accomadating staff.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Sana Metropolitan Team am 12. Mai 2023
Dear Mrs. IbbyWe would like to thank you for choosing SANA Metropolitan Hotel for your stay.We were very happy that you enjoyed our hotel and service and that had a great experience with us.We do hope to have the pleasure to welcome you again in the future. Kind regards,

10/10 – Hervorragend

MARIA DEL ROCIO LARA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bien en general
Aufenthalt von 3 Nächten im April 2023
Antwort von Sana Metropolitan Team am 9. Mai 2023
Estimada Señora Nos gustaría agradecerle que haya elegido el SANA Metropolitan Hotel para su estancia. Estamos muy contentos de que haya disfrutado de nuestro hotel.Esperamos tener el placer de recibirle de nuevo en el futuro.Estaremos a su servicio.Atentamente,El equipo de SANA Metropolitan

10/10 – Hervorragend

Gregory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We use the Sana for out layover spot when traveling to Tenerife. Always a comfortable experience.
Aufenthalt von 1 Nacht im April 2023
Antwort von Sana Metropolitan Team am 2. Mai 2023
Dear Mr. Gregory,We would like to thank you for your preference for Hotel Sana Metropolitan and for sharing your experience with us.We are delighted to know that you had a comfortable and enjoyable stay at our hotel and look forward to welcoming you again on your next visit.We work with the purpose of meeting the needs of our customers, and it is gratifying to receive feedback like yours.Best regards,

8/10 – Gut

JUAN ANTONIO

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Bien situado aunque algo a las afueras pero a 10 minutos andando del zoo
Aufenthalt von 2 Nächten im April 2023
Antwort von Sana Metropolitan Team am 14. Apr. 2023
Estimado Juan AntonioNos gustaría darle las gracias por la elección de SANA Metropolitan Hotel para su estancia en Lisboa.Esperamos poder volver a recibirlo en nuestro hotelAtentamente,