Hallo, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Es tut mir leid zu hören, dass das Zimmer nicht dem erwarteten Standard entsprach; Wenn Sie diese Probleme zu diesem Zeitpunkt bei uns angesprochen hätten, hätten wir Ihnen bei dem Problem helfen können, aber wir können an dieser Stelle nichts weiter tun. Es tut mir leid zu hören, dass wir Ihre Erwartungen bei dieser Gelegenheit nicht vollständig erfüllen konnten. Mit freundlichen Grüßen, Zaac

Hallo, Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Ja, unsere Badezimmer sind klein, aber das liegt an der insgesamt geringen Größe unserer Zimmer. Wir versuchen so transparent wie möglich zu sein, indem wir Fotos unserer Zimmer online auf unserer Website und in allen Reisebüros bereitstellen. Dies versuchen wir auch in unseren Tarifen widerzuspiegeln. In Bezug auf das Frühstück tut es mir leid zu hören, dass wir von unserem Frühstücksstandard nicht beeindruckt waren. Ich werde dies an unser Küchenteam weitergeben, um unsere Auswahl zu überprüfen. Mit freundlichen Grüßen, Zaac

Hi, Thank you for taking the time to leave us a review. I’m happy you see that you enjoyed your stay and we hope to see you again soon. Kind regards, Zaac

Hi, Thank you for taking the time to leave us a review. Kind regards, Zaac

Hi, Thank you for taking the time to leave us a review. I'm glad to see that you enjoyed your stay. Kind regards, Zaac

Danke Thomas. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben.

Thank you for your review. We're glad to hear that you found our rooms suitable for a short overnight stay and that you enjoyed the comfortable beds and the availability of power/charging options. It's great that you found several restaurant options within walking distance and that the docks were easily accessible. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future.

Thank you for your feedback! We're glad you found our hotel reasonably priced and convenient to the Royal Albert Docks. It's wonderful to hear that you appreciated our complimentary parking. We look forward to welcoming you back for another pleasant stay.Kind Regards,

Thank you for leaving us a review, We hope to welcome you back in the future,Kind Regards

Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our hotel's proximity to the vibrant Royal Albert Docks, with its abundance of restaurants and shops. It's great to know that you found our location convenient for exploring central Liverpool and all its attractions. We hope to welcome you back soon for another enjoyable stay.Kind Regards,

Thank you for your feedback! We're delighted to hear that you found our staff to be great during your stay.We hope to see you again in the future

Thank you for your possitive review, we're glad you enjoyed your stay with us. We hope to see you again in the future.

Hi,Were sorry you didnt enjoy your stay, If you would like to give us futher information about your stay please email us directly. We hope you give us the oppertunity to host you again in the future

Thank you for your positive review! We're delighted to hear that you had a good experience at the budget hotel. It's great that you found the staff friendly and helpful, the cleanliness to your satisfaction, and the breakfast enjoyable. The availability of free parking and the overall value for money are additional positive aspects.We hope to see you again soon

Thank you for your positive feedback! It's great to hear that you enjoyed the hotel's proximity to the town center and docks, with the convenience of walking distance. We're also pleased that you found the free parking helpful and the staff to be very helpful and pleasant.We hope to see you again in the future

Thank you for the positive feedback! We're pleased to hear that you found the hotel to be conveniently located, only a short walk from many attractions. It's great to know that you experienced a clean environment and received wonderful service.We hope to see you again in the future,

Hi Julie,Thank you for your 10/10 review, Im glad to see you found our staff excellent as we work hard to mantain this standard. We hope to see you again in the future

Thank you for taking your time to leave us a review, Im glad to see you enjoy your overall stay with us. We hope to see you again in the future

Thank you for taking your time to leave us a review. Im glad to see you enjoyed your overall stay. We hope to see you again in the future

Hi Alisia,Thank you for leaving your review, Im glad you found our staff friendly and the location suited your needs. We hope to see you again

Thank you for leaving us a review, Im glad you enjoyed your stay, we hope to see you in the future

Thank you for leaving your review Stephen, Im glad to see you enjoyed your overall stay. We hope to see you again in the future

Thank you for taking the time to leave us a review, we are located 5 minutesyou walk to the m&s bank arena. We're glad you enjoyed your stay, we hope to see you again in the future.

Hi, thank you for your wonderful 5/5 review! We're delighted to hear that our staff, including the deputy manager, were delightful and helpful, making adjustments to accommodate your needs. It's great that you appreciated the festive touch with the mince pies and that you had a comfortable and spotless stay. Your feedback is much appreciated, and we look forward to hosting you again in the future. Kind regards, Zaac.

Hi, thank you for leaving us an 8/10 review! We're glad to hear that you found the room nice, very clean, and that the parking was a bonus. It's wonderful to know that you felt you received good value for money in Liverpool. Your feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

Hi, thank you for your feedback and the 6/10 rating. We hope to have the opportunity to host you again in the future. Kind regards, Zaac.

Hi, thank you for your 10/10 rating! We appreciate your positive feedback and are delighted to hear that you had an excellent experience. We look forward to welcoming you back for another wonderful stay. Kind regards, Zaac.

Hello, thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us overall. Your feedback is important to us, and we look forward to the opportunity to serve you again in the future. Best regards, Zaac

Hi, thank you for leaving us a 5/5 review! We're pleased to hear that you found our location ideal, not too far from the city centre but far enough to avoid weekend revellers' rowdiness. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

Hi, thank you for leaving us a perfect 10/10 review! We're thrilled to hear that you encountered friendly staff and found great value during your stay. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

Hi, thank you for leaving us a perfect 10/10 review! We're delighted to hear that your experience with the reception was excellent. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

Hello, thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us overall. Your feedback is important to us, and we look forward to the opportunity to serve you again in the future. Best regards, Zaac

Hi, thank you for leaving us a 5/5 review! We're thrilled to hear that the whole booking process was easy for you to navigate. It's fantastic that you found our reception staff to be friendly and helpful. We're delighted that the room, though compact, was clean, neat, and had all you needed for your stay. It's great that the bar staff were pleasant and friendly, and you enjoyed the well-laid-out and clean dining room overlooking the dock basin. We're pleased that you found the menu well-cooked, tasty, and well-presented with large portions. Your feedback on our reasonable prices for a city hotel is much appreciated. It's fantastic that you enjoyed the central location within easy reach of attractions, bars, cafes, and restaurants. We look forward to welcoming you back soon, and we appreciate the big bonus of free onsite parking. Kind regards, Zaac.

Hi,Thank you for taking the time to leave us a review.In reference to the concern about the card details, it is our standard practice to request a card on file for every reservation. This serves as a precautionary measure against potential damages to our rooms.Unfortunately, when reservations are made through a third-party agent, they do not provide us with the booking details. Consequently, we kindly ask guests to provide this information upon their arrival.I want to assure you that our policy applies universally to all guests, both those who have pre-paid and those who haven't. The card details collected are solely used for covering any damages incurred during your stay and are promptly cleared upon your check-out.I'm delighted to hear that you enjoyed your overall experience, including our breakfast offerings and waterfront views.Should you have any further questions or concerns, please feel free to reach out.Warm regards,Zaac

Hi, thank you for leaving us a 5/5 review! We're thrilled to hear that you had a great experience at our hotel, found the staff friendly, enjoyed the great food, and appreciated the cleanliness and tidiness. Your recommendation is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

Hi, thank you for leaving us a review! Your feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

Hi, thank you for your review! We're delighted to hear that you had a perfect experience. We look forward to the opportunity to host you again in the future. Kind regards, Zaac.

Hi, thank you for your review! We're delighted to hear that you had a perfect experience. We look forward to the opportunity to host you again in the future. Kind regards, Zaac.

Hi, thank you for your review! We're delighted to hear that you had a perfect experience. We look forward to the opportunity to host you again in the future. Kind regards, Zaac.

Hi, thank you for leaving us a perfect 10/10 review! We're thrilled to hear that you enjoyed your stay at our great little hotel, appreciated the convenient location not too far from the city, and found the free onsite parking and good prices to be positive aspects. It's fantastic that our staff were fantastic and couldn't have been more helpful. Your feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

Hi, thank you for taking the time to leave us a review. I am happy to see you enjoyed your stay, and we hope to see you again soon. Kind regards, Zaac

Hi, thank you for leaving us an 8/10 review. We're pleased to hear that you found the hotel clean, comfortable, with good WiFi, and within walking distance of the city centre. It's great that you also appreciated the good parking. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.

Hi, thank you for leaving us a 5/5 review! We're delighted to hear that you had a great two-week stay, found our staff to be great, and enjoyed the fantastic location that allowed you to walk everywhere. It's great that your room, while no frills, had everything you needed. Your positive feedback is much appreciated, and we look forward to hosting you again for another enjoyable stay. Kind regards, Zaac.