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Bewertungen von Grand Ash Hotel

2.5 out of 5
Grand Ash Hotel
9 Gloddaeth Street, Llandudno, Wales

Bewertungen

5.2
2 von insgesamt 25 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 25 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 25 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 25 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 25 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5.4/10

Sauberkeit

6.0/10

Personal & Service

4.4/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Does a job
All in all this was a decent stop. The hotel is basic but clean. It's central to everything. Staff were pleasant. It's not 4star experience but you're not paying 4 star prices. I was happy with my stay.
Aufenthalt von 1 Nacht im August 2017

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Never again
The hotel is very old and out dated. The room was awful, wall paper half peeling off and then extra wall paper round the bed side cabinets also peeling off. Carpet had rips in it. Shower was extremely weak no pressure. Seriuosly not worth the £89 for one night. Cobwebs in the corners of the ceilings. Just a poor hotel. Needs serious renovation. Would not stay here again.
Aufenthalt von 1 Nacht im August 2017

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wasn't very nice
Room was messy and too small for 3bed ,bathroom was dirty it was expensive
Aufenthalt von 1 Nacht im August 2017

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My Clan did know about a wonderful hotel
Amazingly friendly ambience. Bonnie and John were excellent hosts who made you feel part of their family. They gave us a discount for arrival a day late and John went out his way in giving directions, sorting out our train journey back to Manchester and printing out our airplane boarding passes back to Belfast. Night porter Bach always had our key ready when we arrived back late most nights. Overall they made for a relaxed and enjoyable holiday. Thoroughly recommended for any visitor to lovely Llandudno. Martin Kelly
Aufenthalt von 11 Nächten im Juli 2017

8/10 – Gut

Derek, Horwich Bolton

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Great for town. or beech good breakfast very friendly staff Reasonable parking
Aufenthalt von 1 Nacht im August 2017

6/10 – Okay

stuart

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2017
Thanks glad you enjoyed your holiday

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very unpleasant
How this hotel could charge anything is a disgrace. Completely disgusting. The health board need to go there and shut the place down. Yuk!!!
Aufenthalt von 1 Nacht im Juni 2017
Antwort von The twerpadvisor am 19. Aug. 2017
I suppose you want to stay for free, the health board is what exactly never read such utter nonsense in years.

8/10 – Gut

Lynne

Gut: Personal & Service
Pleasant staff
Hotel staff are very friendly and polite, the hotel is in a great location. The building is looking a little tired inside and out. We were in room 25 which is at the very top of the hotel, the room was in a state of disrepair but clean enough for one night, the room is tiny with a sloping ceiling which you bang your head on if you are over five feet tall. Breakfast was nice, with local produce. Would go back to this hotel but not that room.
Aufenthalt von 1 Nacht im Juli 2017
Sorry about the Low ceiling in that room owing to the windows being Dorma type, I can assure you most of them are very high victorian style, all rooms are being refurbished in turn, that floor is last I am afraid.

8/10 – Gut

colin

Gut: Sauberkeit und Personal & Service
Value for money
Business trip, very convenient but not the ritz. Helpful service and get what you paid for.
Aufenthalt von 2 Nächten im Juni 2017
pleasure having you stay, professional guests are always the best type of guest who know how to behave, what to expect and know value for money when they see it, thats why they keep coming back, the friday or saturday night "Brits abroad crowd and the frustrated interior designers who visit her once in a lifetime are the most destructive comments wise.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Distgusting
This hotel was awful would not recommend even to the homeless!!!!!!!!!!!!!!!!!
Antwort von john am 16. Juni 2017
what you would know about homeless wouldn't fit on a postage stamp, since your so sure of your statement you hide behind anonymity I think we can safely ignore it as vexatious and a feeble attempt at revenge, I am fairly sure who you are and was too drunk to get up the stairs so we wont be too worried by this nonsense.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
This hotel is in need of a complete overhaul. The bathrooms, decor and carpets. The staff are friendly and helpful but ...... The only plus is its central location

2/10 – Ungenügend

vicky, Manchester

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel in a good position in Llandudno.
This Hotel needs a complete refurbishment , very dated . It says it has free parking, but that is only if you can find a space on the road outside the hotel . The breakfast is very basic 1 sausage ,1 slice of bacon, 1 egg , beans & 1 plum tomato,(they didn't ask what you would like) you could help yourself to toast & cereal. For the price it was very basic , will not be returning.
Antwort von john am 18. Juni 2017
Totally misleading the parking guide certainly doesnt lie, it makes a statement of fact, the breakfast is more than adequate consisting of over 20 items, your disparaging comments are quite vicious along with the total given and designed to cause the maximum damage, a shameful attack on a good hotel

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awful
The guy at reception was miserable and very unhelpfull room was outdated and shabby and not very clean breakfast was awful wont be staying there again more like a hostel than a hotel not very good for parking either.
Antwort von The Twitadvisor am 2. Aug. 2017
Apart from the fairly appalling or lack of any grammar, clearly you must have been off sick the day they did English, what wasn't clean about the breakfast or anything? I am fortunate having never stayed at a hostel or wanted too far that matter, means I am not able or inclined to comment on hostels, read the on line parking notice again, or get someone to read it to you!

8/10 – Gut

Barry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Sarn104, G

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
fab location, cheap, but unloved
First impressions were ok. Reception area dated but functional. Room was adequate with clean linen on bed. Cleanliness otherwise not so great. Staff was attentive, but until refurb has been undertaken, probably wouldn't stay again. Door to the room not very secure either, and it definately wasn't the picture shown on booking website.

2/10 – Ungenügend

karen

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
not a good hotel unfortunately wont be returning
Hotel is up for sale, so may have influenced their lack of care and attention to rooms. Shower rail with curtain was so low it was like a kids changing room in primark. Shower also scalded one minute and froze the next. wrong duvets on bed and woke with bug bites. Rooms also too hot as heating on constantly and with window open - traffic noise! Bacon for breakfast also fried in old burned fat - not what you need having had very little sleep. Parking around hotel also non existent.

8/10 – Gut

Jesse

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Lovely, friendly staff. Very nice location. The hotel itself is a bit faded, kind of like the town itself. But it was inexpensive, the breakfast was good (quite good), and not a bad place if you're looking for cheap and easy.

2/10 – Ungenügend

Lynette

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disgustingly dirty hotel.
This hotel was disgustingly dirty. The carpet in our room was filthy, wallpaper was coming off the walls. The wash basin was cracked. The beds were uncomfortable. The door frame was chipped. There was a dirty bath mat and socks on top of the wardrobe. In the breakfast room/lounge bar the curtains were falling off the rails. I have photos but not sure how to send them with this review.

6/10 – Okay

Elizabeth

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Needs TLC
A tired hotel that could benefit from some TLC. Sadly there are many such hotels and I appreciate that upgrading and refurbishing is so expensive. It was very convenient for the town and the staff tried hard. I would not go back though.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Sited our needs for an over night stay.
Fine easy walk to resurant for evening meal. Able to park car near by.
Antwort von bachir am 2. Aug. 2017
Many thanks for your honest review, we are delighted to have had you stay with us.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Close to town and beach but in need of upgrade
Very small room with limited space.Clean and adequate but needs refurbishment as dated and in need of upgrade. Staff pleasant and breakfast ok.Front of hotel in need of upkeep.
Antwort von bachir am 2. Aug. 2017
We are constantly making improvements thank you for your kind comments

4/10 – Schlecht

David, Wales

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not really wheelchair accessible...
I booked this hotel because the website said it was disabled accessible, this wasn't really true. When I checked in I was immediately told it wasn't really accessible. It had a lift up to the floors but once entering the room there was no room to move and when leaving I had to get out backwards. The bathroom was totally inaccessible to a wheelchair and I had to get on the floor to get to it. If you are a wheelchair user this is not the hotel for you. On the good side the bacon and eggs for breakfast were really nice!
Antwort von bachir am 2. Aug. 2017
Sorry David we cant help the room sizes, wheelchairs are never standard we try our best, glad you liked your breakfast

6/10 – Okay

lil, manchester

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Pleasant hotel
Clean room, a little dated in decor & carpeting. Breakfast was ok, portions were not over generous but adequate.
Antwort von bachir am 4. Aug. 2017
its a complimentary brekky, rooms are decorated as time and money will allow, did you come here to explore our wonderful landscapes or look at the wallpaper?

4/10 – Schlecht

Philip, Stoke

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible Place
The older chap on the front desk is a grumpy old todger and when I arrived an hour early for check in he was rude and very unhelpful , he was rude to his staff and don't know why this man is in the hospitality game. Day 2 no breakfast arrived after a 45 minute wait got a little bored so left the dining room. Good location wouldn't recommend this dated place at all

10/10 – Hervorragend

Eric, Little Rock

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel for the Money
Older hotel with good location, friendly staff, good value for the money.