Fassade der Unterkunft

Bewertungen von The Marine Hotel

3.5 out of 5
The Marine Hotel
The Promenade, Llandudno, Wales

Bewertungen

7.8

Gut

219 von insgesamt 644 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
231 von insgesamt 644 Gästebewertungen haben eine Bewertung von 8 - Gut" "
108 von insgesamt 644 Gästebewertungen haben eine Bewertung von 6 - Okay" "
58 von insgesamt 644 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 644 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.8/10

Sauberkeit

8.4/10

Personal & Service

7.6/10

Ausstattung

7.0/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Natasha

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I should not have booked on Expedia as it was less money to book directly when I arrived at the hotel. The room was very small. My family booked when they arrived got it for less money with bigger room and breakfast included. I had to pay for my breakfast.
Aufenthalt von 5 Nächten im April 2024

6/10 – Okay

Pam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy access into the building and lifts close to our bedroom. Didnt have time to use all the facilities as we had a very busy weekend planned. Would consider using this hotel in the future.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Asher

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good staff
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

David

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very drafty in the window in the bedroom
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

david

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Athul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This hotel is easily accessible by taxi from Llandudno Junction and has lovely views of the Llandudno Boardwalk and Great Orme. Our room and bathroom were spacious and the bed was very comfortable. Ramp and elevator access for those with mobility issues were excellent. Food service could have been better. We arrived just after dinner service was over but staff did not seem to know where else we could obtain a meal and wished us luck. (Another hotel within a block was open and serving dinner.) The next night it took us 30 minutes to obtain water to drink with our meal. However, these minor issues aside, this property gave good value for the price paid and we enjoyed our stay in Llandudno.
Aufenthalt von 4 Nächten im April 2024
Antwort von Management am 5. Mai 2024
Dear Robert,Thank you for your review and feedback on your recent stay at the Marine Hotel Llandudno. We are pleased to hear that you found our hotel easily accessible and that you enjoyed the views and comfort of your room. We appreciate your comments on the food service and will address this with our team to ensure a better experience for our guests in the future.Warm regards,Management Team at Marine Hotel Llandudno

10/10 – Hervorragend

Deanna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very relaxing.Lovely staff.
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 5. Mai 2024
Dear Deanna,Thank you for your positive feedback and for choosing to stay with us at Marine Hotel Llandudno. We are delighted to hear that you found your stay to be very relaxing and enjoyed the service provided by our staff. Warm regards,Management Team

6/10 – Okay

harold

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 5. Mai 2024
Dear Harold,Thank you for your feedback. We appreciate you taking the time to share your thoughts with us.Warm regards,Management Team

8/10 – Gut

Chris, Elland

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is typical, rather old and creaky but clean and friendly. Good food
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 5. Mai 2024
Dear Chris,Thank you for your feedback on your recent stay at Marine Hotel Llandudno. We appreciate your comments and are pleased to hear that you found our hotel clean, friendly, and enjoyed the good food. Best regards,Management Team

6/10 – Okay

Andrew

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Very average and unfriendly
Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 5. Mai 2024
Dear Andrew,Thank you for sharing your feedback. We apologize that your experience was not up to your expectations. Please know that we take all comments seriously and will use them to improve our service.Best regards,Management Team

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had the most fantastic weekend away At Marina hotel staff were lovely very helpful. Food was fantastic. Would definitely be booking again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Management am 5. Mai 2024
Dear Julie, Thank you for your kind feedback on your recent stay at Marine Hotel Llandudno. We are delighted to hear that you had a fantastic weekend with us and that our staff were able to make your stay enjoyable. We look forward to welcoming you back soon!Warm regards,Management Team

6/10 – Okay

Mike

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
They did not service the room during our stay. We had to fill in a form to reqyest fresh towels. This was supplied on day three but there was no attempt to clean the desk and cofee making areas or make the bed. When we complained we were told it was company policy and that if we wanted the room tidied we should have filked in another form to request it. They used covid as an excuse for not entering rooms and were not at all concerned out our complaint to them. We have stayed at the marine 4 times in the past but not again, the place is becoming very run down. On the plus side, the breakfast was good and plentiful
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 5. Mai 2024
Dear Mike,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay regarding the lack of room servicing. Your comments have been noted and will be addressed with our team to ensure a better experience for our guests in the future.Kind regards,Management Team, Marine Hotel Llandudno

8/10 – Gut

Natasha

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe , easy to get to . Near all attractions i wanted to do
Aufenthalt von 3 Nächten im April 2024
Antwort von Management am 5. Mai 2024
Dear Natasha, Thank you for choosing to stay at Marine Hotel Llandudno. We are pleased to hear that you found our location convenient and safe for your visit to the attractions. We appreciate your feedback and hope to welcome you back in the future.Warm regards,Management Team

6/10 – Okay

Trish

Mit der Familie gereist
Gut: Personal & Service
The marine hotel is in an excellent location, in the seafront, not too far from the pier and the shops, and within walkable distance to nice restaurants. The hotel itself is tired and in need of some tlc, but the staff are very friendly and helpful and the charge for a town room was not bad value for money at all.
Aufenthalt von 1 Nacht im April 2024
Antwort von Management am 5. Mai 2024
Dear Trish,Thank you for taking the time to provide feedback on your recent stay at the Marine Hotel Llandudno. We are pleased to hear that you enjoyed our excellent location and found our staff to be friendly and helpful. We appreciate your comments on the condition of the hotel and will take them into consideration for future improvement. Kind regards,Management Team

8/10 – Gut

Paul, South Normanton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is clearly going through ongoing refurbishment,but the atmosphere and the staff were excellent, food very good indeed and for people with special diets nothing was too much trouble.
Aufenthalt von 2 Nächten im März 2024
Antwort von Management am 5. Mai 2024
Dear Paul,Thank you for your feedback on your recent stay at the Marine Hotel Llandudno. We appreciate your comments and are glad to hear that you enjoyed the atmosphere, staff, and food. We are continuously working on refurbishments to enhance our guests' experience. Your special diet requirements were our pleasure to accommodate. Warm regards,Management Team

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Suited to Older people. Limited traditional menu but well cooked. Friendly and attentive staff and convenient location.
Aufenthalt von 3 Nächten im März 2024

6/10 – Okay

jodi

Mit dem Partner gereist
Gut: Personal & Service
room smelled of chlorine. when we opened our suitcase, it was almost impossible to walk around it
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Craig

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good value stay. Room had all facilities. Nice full cooked breakfast.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Raymond

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy reach for shopping
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 5. Mai 2024
Dear Raymond,Thank you for your positive feedback on Expedia. We are glad to hear that you found our hotel conveniently located for shopping. Warm regards,Management Team

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly and clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 5. Mai 2024
Thank you for your positive feedback, David. We are delighted to hear that you found our hotel to be friendly and clean. We appreciate your kind words and look forward to welcoming you back in the future.Warm regards,Management Team

10/10 – Hervorragend

Christopher

Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 5. Mai 2024
Thank you, Christopher, for the excellent 5-star rating! We appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us. We hope to welcome you back to the Marine Hotel Llandudno in the future.Warm regards,Management Team

4/10 – Schlecht

Darren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Room was very small ,wasnt really warm enough also bed was very small if i stayed again would definitely stay in larger room
Aufenthalt von 1 Nacht im März 2024
Antwort von Management am 5. Mai 2024
Dear Darren,Thank you for sharing your feedback with us. We appreciate your comments regarding the room size and temperature. We will take your suggestions into consideration for future improvements. We hope to welcome you back for a more comfortable stay in the future.Best regards,Management Team

4/10 – Schlecht

susan

in room 119 5th to 8th , terrible smellnin corridoor ,reported but told it eas man in 118 who had left but smell stayed! made me gag
Aufenthalt von 3 Nächten im März 2024
Antwort von Management am 5. Mai 2024
Dear Susan,Thank you for sharing your feedback with us. We apologize for the unpleasant experience you had with the smell in the corridor. Our team is investigating the issue to ensure it is resolved promptly. Warm regards,Management Team

8/10 – Gut

Helen

Really enjoyed being able to stay here, so economical. Didn’t especially enjoy my room backing onto the very noisy lift, but I guess you get what you pay for. Also a bit disappointed about the lack of changing rooms for the swimming pool, if I’d known I would have packed slightly differently.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Dear Helen,Thank you for choosing to stay at the Marine Hotel Llandudno. We appreciate your feedback regarding your room location and the lack of changing rooms for the swimming pool. We will take these into consideration to improve the overall guest experience. We hope to welcome you back in the future.Management Team

8/10 – Gut

Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff loveky and friendly. Hotel very clean, some areas had practical furniture very clean. Outsidebof property looked tired.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Dear Linda, Thank you for your review and kind words about our staff. We're glad to hear you found the hotel clean and our team friendly. We appreciate your feedback on the exterior of the property and will take this into consideration for future improvements. We hope to welcome you back again soon. Best regards, The Management Team

10/10 – Hervorragend

Alexandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are very friendly and nothing is problem. Easy on street parking and a lovely little pool in the basement. My granddaughter loved it.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Dear Alexandra,Thank you for your kind words and positive feedback. We are delighted to hear that you and your granddaughter enjoyed your stay at Marine Hotel Llandudno. Our team strives to provide exceptional service to all our guests, and we are glad to hear that you found the staff friendly and accommodating. It's great to hear that your granddaughter loved the pool as well. We hope to welcome you back again soon!Warm regards,Management Team

2/10 – Ungenügend

Brian

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Window wouldn’t open, toilet not secure. Plug holes full of hair
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Dear Brian,Thank you for bringing these issues to our attention. We apologize for the inconvenience caused during your stay. Rest assured, we will address the window, toilet, and cleanliness concerns immediately to ensure a pleasant experience for all our guests. We appreciate your feedback.Sincerely,Management Team of Marine Hotel Llandudno

8/10 – Gut

Sarah

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Dear Sarah,Thank you for your feedback regarding your recent stay at Marine Hotel Llandudno. We are glad to hear that you enjoyed your visit overall. Best regards,Management Team at Marine Hotel Llandudno

10/10 – Hervorragend

Tracey

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Dear Tracey,Thank you for your perfect rating! We are thrilled to hear that you enjoyed your stay with us at Marine Hotel Llandudno. We appreciate your kind words and hope to welcome you back again soon.Warm regards,Management Team

8/10 – Gut

Emma

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Dear Emma, Thank you for your positive rating and feedback. We are glad to hear you had a pleasant stay overall. Your comments are valuable to us as we strive to provide excellent service to all our guests. We look forward to welcoming you back in the future. Warm regards, Management Team Marine Hotel Llandudno

8/10 – Gut

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
We are delighted to hear that you had a nice stay at the Marine Hotel, Llandudno, Gary. Thank you for sharing your feedback!

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Marine
Nice friendly staff nice modern hotel very enjoyable two days
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Dear William, thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us at Marine Hotel. We appreciate your kind words about our friendly staff and modern facilities. We hope to welcome you back for another enjoyable stay soon. Thank you for choosing Marine Hotel.

8/10 – Gut

Humphrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Marine hotel Llandudno
Marine hotel Llandudno. Stayed one night. Room was clean and tidy, warm and comfortable. Slept really well. Staff were friendly. Price for double room was very competitive. Only drawback was the lack of parking for such a big hotel but saying that, cant be helped i suppose being on Llandudno promenade.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Dear Humphrey,Thank you for your positive feedback on your recent stay at Marine Hotel Llandudno. We are delighted to hear that you found the room clean and comfortable, and that you enjoyed a restful night's sleep. Your kind words about our friendly staff and competitive pricing are appreciated. We understand your concerns about the parking situation, and we apologise for any inconvenience it may have caused. We hope to welcome you back in the future.Warm regards,Management Team- Marine Hotel Llandudno

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Ausstattung
Bed was a little hard it was clean but basic small t.v shower is fine on the seafront 5 minutes walk to town.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Dear John, Thank you for your feedback on your recent stay at Marine Hotel Llandudno. We appreciate your comments and are glad to hear that you found the room clean and the shower suitable. We will take your feedback on the bed into consideration for future improvements. We hope to welcome you back in the future. Best regards, Management Team Marine Hotel Llandudno

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Dear John,Thank you for your rating and feedback. We hope to welcome you back for an improved stay.Warm regards,Management Team of Marine Hotel Llandudno

8/10 – Gut

scott

Great location went for the snooker not too far to walk stayed 3 times and will stay again
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Thank you for choosing Marine Hotel Llandudno for your visit, Scott! We are thrilled to hear that you appreciated our great location for the snooker event. We look forward to welcoming you back for your fourth stay!

8/10 – Gut

N

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice
Room was a decent size, clean and warm. Bed was comfortable. Cupboard a bit small. Tea and coffee supplies good. Bathroom was a good size and the shower worked well. Did not dine at the hotel so can't comment on the restaurant or food. Pool out of order one day and no changing room facilities anyway.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Thank you for your feedback, David. We are glad you found good value during your stay at Marine Hotel Llandudno. We appreciate your review and hope to welcome you back again in the future.

6/10 – Okay

Jodie

Aufenthalt von 4 Nächten im Februar 2024

8/10 – Gut

Adelaide

Mit dem Partner gereist
Welcoming staff convenient
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Dear Adelaide, thank you for your feedback. We're glad to hear you found our staff welcoming and enjoyed the convenient location. We hope to welcome you back again soon. Warm regards, Management Team.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value
Room
View from room
Room
Bar/dinning room
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Dear Michael, thank you for your perfect rating and kind words about the Marine Hotel Llandudno. We are glad you found value in your stay and we hope to welcome you back soon. Thank you for choosing us for your visit.

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good value
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Thank you for your feedback, David. We are glad to hear that you found good value during your stay at Marine Hotel Llandudno. We appreciate your review and hope to welcome you back again in the future.

6/10 – Okay

Jincy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Management am 4. März 2024
Dear Jincy,Thank you for taking the time to share your feedback. We apologise for any shortcomings during your stay at the Marine Hotel Llandudno. We appreciate your patronage and hope to welcome you back for an improved experience.Best regards,Management Team marine Hotel Llandudno

4/10 – Schlecht

Marc

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Management am 4. März 2024
Dear Marc, Thank you for choosing to stay at the Marine Hotel Llandudno. We apologise for falling short of your expectations.We hope you will give us another chance in the future. Sincerely, Management Team Marine Hotel Llandudno

8/10 – Gut

Joebert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Management am 5. Feb. 2024
Dear Joebert,Thank you very much for your feedback.

6/10 – Okay

warren, Berwick

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The Hotel was clean and convenient,old surroundings,very basic rooms,in need of some TLC
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Management am 5. Feb. 2024
Dear Warren,Thank you for your feedback. We appreciate your comments on the cleanliness and convenience of our hotel. We take note of your suggestions regarding room renovations and will work towards improving our facilities. We hope to welcome you back in the future for an even better experience. Best wishes

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
3rd time and have no issues
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Management am 5. Feb. 2024
Hi David,Thank you very much for taking the time for your review.Kind Regards

10/10 – Hervorragend

Simon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantasict , all the staff super nice . My wife is disabled they couldn’t do enough
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Management am 5. Feb. 2024
Dear Simon,Thank you for your fantastic review! We're thrilled to hear that you and your wife had a great experience with our staff. We always strive to provide excellent service, especially to our guests with disabilities. We hope to welcome you back soon.Best regards,Marine Hotel Management team

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
There a couple of broken floorboardsoutside tolite and front door . Very unsafe I told the reception about it . Other than that it was a lovely room looking over the front . The dining room was closed the bar did pizza and toasted sandwiches.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Management am 5. Feb. 2024
Dear Anne,Thank you for your feedback regarding your recent stay at the Marine Hotel. We apologise for the inconvenience caused by the broken floorboards. We have informed our maintenance team to address the issue promptly. We are glad you enjoyed the room and the view. Regarding the dining room, please note that it was temporarily closed, but our bar provided alternative options. We appreciate your comments and hope to welcome you back in the future.Best regards,Marine Hotel Management Team

10/10 – Hervorragend

Debra

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Management am 5. Feb. 2024
Dear Debra,Thank you very much for your excellent review.Hope to see you back soon.Regards