Hey Klaudia!Thank you for sharing your detailed experience at the Ember Locke Hotel during the festive season! We're thrilled to hear that you enjoyed your City Apartment with the convenient kitchenette and found the location to be central and accessible to various amenities and transportation options. It's wonderful to know that you explored the nearby attractions and discovered the delights of Kensington High Street, including the Whole Foods Market.We're glad to hear that our staff provided consistently friendly and helpful service throughout your stay. Your feedback about the apartment's lighting, window seals, and bathroom fixtures is valuable to us, and we'll certainly look into addressing these areas for improvement. We apologise for any inconvenience caused.Regarding our housekeeping services, we appreciate your understanding of our cleaning schedule and the provision of fresh towels upon request. We'll also take note of your suggestion regarding trash collection for further enhancement of our services.Thank you once again for choosing to stay with us, and we would be delighted to welcome you back for another enjoyable stay in the future.

Hey Ann, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our decor and that our staff made your stay memorable. We're committed to being eco-friendly, and we're glad you appreciate our efforts in that regard. We hope to welcome you back soon for another wonderful experience!Kindly, Josh & Your Ember Team

Thanks for the 4/5!

Thanks for the 5/5!

Hey Jenna M,Thank you for the fantastic review! We're thrilled to hear that you had such a wonderful experience with us.It's great to know that you found our staff excellent and enjoyed our cafe, outdoor garden, and amenities. We're also glad to hear that our location near public transport suited you well.Your recommendations for local spots sound fantastic! We'll be sure to check them out ourselves.We can't wait to welcome you back for another memorable stay!Kindly, Your Ember Team

Hey Christine, We're thrilled to hear that you enjoyed your stay with us, and we appreciate your kind words about our hotel. It's wonderful to know that you found our atmosphere inviting, despite our hip design. We're glad that you found our lobby area to be a comfortable spot to unwind and that our location was convenient for exploring the area.We're also pleased that you appreciated our diverse dining options and the accessibility of transportation nearby. Thank you for your recommendation—we hope to welcome you back soon!Warm regards,

Hey Jennifer, Thank you so much for your glowing review! We're thrilled to hear that you loved your stay with us. It's wonderful to know that you appreciated our hotel's design and attention to detail, as well as our convenient location near the tube. Our team works hard to provide excellent service, and we're delighted to hear that you found them lovely. We can't wait to welcome you back for another amazing stay!

Hey Timothy, Thank you so much for your amazing review! We're thrilled to hear that you had a fantastic experience with us. Our team is dedicated to providing exceptional service, and we're delighted to hear that they went above and beyond to accommodate your early arrival. It's great to know that you enjoyed our beautiful lobby and sitting area, as well as our convenient location. We can't wait to welcome you and your family back for another wonderful stay!

Thanks for the 5/5 Li!

Thanks for the 10/10 Michael! From our ideal location to our awesome staff, we're glad you got to experience what we're all about!Come back soon, we miss you already!

Hey Steven,Thanks for sharing your experience! We're glad you made the best of your stay, despite the room not meeting all your needs. Your suggestion to pre-book is noted for next time!Looking forward to welcoming you back soon!Kindly, Josh & Your Ember Team

Thanks for the 5/5 Kathy!

Hey Hailey, Thank you for your glowing review! We're thrilled to hear that Michael and Lucinda provided you with exceptional service during your stay at Ember Locke. We'll be sure to pass on your kind words to them. It's wonderful to know that you felt at home from the moment you arrived.We're delighted that you appreciated the beauty of our hotel and the thoughtful design of our rooms. We can't wait to welcome you back for another fantastic stay in the near future!

Hey Michael,Thank you for your fantastic review! We're thrilled you enjoyed our artistically decorated space, cool vibes, and the friendliness of our staff. We're glad you found our various seating areas relaxing and enjoyed the eclectic music playlist. It's great to hear you appreciated our coffee shop, bar, and restaurant offerings. We look forward to hosting you again on your next visit, and we're pleased our location near the subway and restaurant recommendations was convenient for you.

Hey Hannah, Thank you for your lovely review! We're delighted to hear that you enjoyed your stay with us and found your room to be spacious and quiet despite its proximity to a main road. We're pleased that our staff provided you with excellent service and assistance throughout your stay. It was a pleasure to host you, and we hope to welcome you back for another enjoyable stay in the future.

Hi Celina, Thank you for sharing your experience with us. We're thrilled you enjoyed the beauty of our property but deeply regret the service lapses you encountered. We're sorry for the inconvenience with the safe and shower, and we'll address these promptly. Your feedback on the mildew smell and crowded areas is noted, and we're taking steps to ensure a better experience for all guests. We hope for the chance to welcome you back and provide the exceptional service you deserve.Kindly, Josh & Your Ember Team

Hey Tiana, Thank you for your glowing review! We're thrilled you enjoyed the unique details of our hotel, the cleanliness of our rooms, and the wonderful service from our staff. It's fantastic to hear you found our location convenient for exploring the nearby tube and pubs in our charming neighborhood. We look forward to welcoming you back soon!

Hey Johanna, Thank you for your glowing review! We're thrilled you enjoyed your stay at Ember Locke and found our team accommodating. Your kind words mean a lot to us, and we're pleased you found our location convenient for work-related travel. We look forward to welcoming you back soon!

Hey Nina, Thank you for your lovely review! We're thrilled you enjoyed our gorgeous decor and found our staff delightful. We can't wait to welcome you back for another wonderful stay at Ember Locke!

Hey Connie, Thank you for your kind review! We're delighted to hear that you found our hotel charming and enjoyed our well-appointed furnishings. It's wonderful to know that you had a comfortable experience at our cafe and appreciated the high-quality pastries and coffees. Our staff strives to provide a warm and welcoming atmosphere, and we're pleased that you found them pleasant. We look forward to welcoming you back soon!Kindly, Josh & Your Ember Team x

Hey Angela, We're thrilled to receive your feedback! It's fantastic to hear that you had such a positive experience with our excellent staff, enjoyed the convenient location, and appreciated the amenities in your lovely room. Thank you for choosing us, and we can't wait to welcome you back for another exceptional stay!Kindly, Josh & Your Ember Team

Hey Sarah, Thanks for the kind words, we think you're fabulous too. Come back soon, we miss you already!

Thanks for the 5/5 Ckeli, we hope to see you again soon!

Hey Rouzbeh, We're delighted to hear that you enjoyed our boutique hotel and cosy lobby! Thank you for your kind words, and we hope to welcome you back soon for another cosy stay.

Hey Michelle, We're thrilled to hear that you loved your stay with us! It's wonderful to know that we met your expectations perfectly. We're glad you appreciated our convenient location and thoughtfully designed rooms. It's fantastic to hear that you enjoyed dining at our restaurant and found the food great. Thank you for choosing us, and we can't wait to welcome you back for another fantastic experience!Kindly, Josh & Your Ember Team x

Hey Jillian, Thank for thr 5/5!

Hey Jose Carlos, Thank you for your kind words! We're delighted to hear that Michael provided you with excellent service during your stay. We apologise for any inconvenience you experienced with the shower tap and appreciate your feedback. We hope to welcome you back again soon.Kindly,

Hey Sharon, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our hotel well-designed and comfortable. We strive to provide our guests with a memorable stay, and it's wonderful to know that we hit the mark for you. We hope to have the pleasure of welcoming you back again soon!

Hey Irena, Thanks for showing us some love! From our awesome location to our in-house coffee shop and restaurant, we're glad you enjoyed it all. Don't be a stranger, come back soon!

Hey Tobi, Thanks for the 5/5! We can't wait to see you soon!

Hey Laura, Thank you for your wonderful feedback! We're thrilled to hear that you had an enjoyable stay at Ember Locke and that our location, atmosphere, staff, and room contributed to your positive experience. Ensuring our guests have a memorable stay is our utmost priority, and we're delighted to have succeeded in providing you with a pleasant experience. We look forward to welcoming you back soon for another fantastic stay!

Thanks for the 5/5 Andrew, we hope to welcome you back soon!

Thanks for thr 5/5 Kate, we hope to welcome you back soon!

Hey Colin, Thank you for your glowing review! We're delighted to hear that you found our staff friendly and helpful, and that our location was convenient for your needs. It's fantastic to know that you enjoyed your stay and found the room size adequate, comfortable, and functional. We're glad you appreciated the comfortable bed, seating area, and facilities provided. We're thrilled to have been a part of making your weekend break perfect, and we truly appreciate your recommendation. We look forward to welcoming you back again in the future!

Hey Sara,Thank you for your positive feedback! We're delighted to hear that you found our staff and service excellent. Additionally, we're glad that our proximity to public transport added convenience to your stay. We look forward to welcoming you back in the future for another excellent experience!

Hey Thomas, Thank you for your feedback! We're glad to hear that you appreciated our great location and easy access to the subway station. We apologise for any inconvenience caused by the closure of the courtyard for renovation during your stay. However, we're thrilled that our staff made a positive impression with their wonderful, helpful, and enthusiastic service. We hope to have the opportunity to welcome you back in the future, and we're confident that your next stay will be even more enjoyable.

Hey Eva,Thanks for showing us some love, we're glad you enjoyed our location and great service. We can't wait to welcome you back soon!

Hey Elizabeth, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our trendy design and fun decor. It's great to know that you appreciated the duplex layout with two bathrooms and the added convenience of a washing machine in the room. We're delighted that your stay met your expectations, and we look forward to welcoming you back for another enjoyable experience in the future!

Hey Ashley, Thank you for your kind words! We're delighted to hear that you enjoyed our great location and found our staff friendly, especially Michael, who was particularly helpful during your stay. We'll be sure to pass on your compliments to him. We hope to welcome you back soon for another enjoyable experience!

Hey Roxanne, Thanks for the 5/5!We hope to welcome you back soon!

Thanks for the 5/5 Mayumi!

Hey Hayley, Thank you for sharing your experience with us! We're glad to hear that you found our hotel nice and cute, and that you enjoyed the room and found the staff satisfactory. We appreciate your feedback regarding the bustling atmosphere and understand that it may not be suitable for those seeking a quiet stay. We'll take this into consideration for future improvements. If you prefer a quieter environment, we'd be happy to recommend some alternative options for your next visit. We hope to have the opportunity to welcome you back and provide a more tailored experience to your preferences.

Hey Jennifer, Thank you for your feedback! We're glad you enjoyed our beautifully decorated hotel and comfortable room with a kitchenette. We apologise for the inconvenience regarding coffee options and seating availability in the lobby and garden. Your comments are noted, and we'll explore solutions to improve these aspects for our guests. We appreciate your valuable feedback and hope to welcome you back for a more enjoyable stay in the future.

Hey Paul, Thank you for your feedback! We're pleased to hear that you found your room to be very quiet and enjoyed the convenience of the kitchenette. Our proximity to Earl's Court station is indeed convenient for transportation. We understand that the distance to historical sites may be a consideration for some guests, and we appreciate your feedback on this aspect. Should you choose to stay with us again, we'd be happy to provide recommendations for exploring the historical sites and assist with transportation options.

Hey Andrew, Thank you for sharing your experience with us! We're thrilled to hear that you had a very enjoyable stay and that you would choose to stay with us again. Your satisfaction is our utmost priority, and we look forward to welcoming you back for another wonderful experience in the future!

Hey Jennifer, Thank you for your fantastic review! We're delighted to hear that you had a wonderful experience at our hotel and enjoyed our perfect location in Kensington. It's great to know that our proximity to the tube station and dining options added convenience to your stay. We take pride in maintaining a clean environment and providing quirky, beautiful rooms for our guests. We appreciate your kind words and hope to welcome you back soon for another memorable stay!

Hey Justin, Thank you for your wonderful review! We're thrilled to hear that you had an amazing experience at our hotel. It's fantastic to know that you enjoyed our beautiful location, excellent staff, and our great cafe and bar. We appreciate your kind words and look forward to welcoming you back for another fantastic stay!