Dear Andreas,We deeply regret to hear about the issues you faced during your stay. It's our utmost priority to provide a comfortable environment for our guests and we apologise if this was not reflected in your experience. We are investigating the issues you mention and rest assured that we will fix any problems. It's also heartening to hear that you found our location convenient and our staff friendly and helpful. We appreciate your feedback as it helps us strive for improvement. We hope that you will give us another opportunity to serve you better in the future.Best regards,The Guest Experience Team

Dear Marco Andrea,Thank you for your positive rating of Euston Square Hotel. We are pleased to hear that you enjoyed your stay. We strive to provide a memorable experience for all our guests and we are glad that we could meet your expectations. We hope to welcome you back soon.Best Regards,The Guest Experience Team

Dear Matheus,Dear Guest,Your kind words regarding our hotel's location are much appreciated. It's always great to know that our guests find our proximity to public transportation convenient. Accessibility is indeed an aspect we take pride in at the Euston Square Hotel.We hope to have the opportunity to serve you again in the future.Best regards,The Guest Experience Team

We appreciate you taking the time to provide us with feedback about your stay. We are delighted to hear that you enjoyed your stay and hope that you will come back to visit us at Euston Square Hotel again soon.Best regards,The Guest Experience Team

Dear Markus,Thank you for your review, we appreciate you sharing your experience. We are very happy that you liked our hotel. We are pleased that you found our location convenient and enjoyed our coffee at breakfast. We hope to welcome you for another great stay in future. Best regards, The Guest Experience Team

Dear Ulrike, Thank you for your great review, we appreciate you sharing your experience. We are very happy that you enjoyed your compact but feature packed room. We look forward to welcoming you for another top stay soon. Best regards, The Guest Experience Team

Dear Lisa Tamara, Thank you for your review, we appreciate you sharing your experience. We are very sorry that you encountered some issues with the shower. We have no record of these being raised during your stay sadly, as we would have done all we could to have remedied the problems. We are also sorry to read that you found the room small. We have a variety of room sizes available, and we would invite you to ask for assistance in choosing one more suitable for you needs for any future stay. Please accept our apologies for any inconvenience these issues may have caused you. We hope to welcome you for another, better stay in future. Best regards, The Guest Experience Team

Dear guest, Thank you for your review, we appreciate you sharing your experience. We are very sorry that you found the price high and the rooms small. We would recommend booking direct for the best prices, and all of our rooms should be accurately described and illustrated across all booking platforms. We are sorry that you encountered an odour issue, please accept our apologies. We hope that the team were able to help solve this issue during your stay. We hope to welcome you for a better stay soon. Best regards, The Guest Experience Team

Dear Simone, Thank you for your review, we appreciate you sharing your experience. We are very pleased you liked our location. Apologies if you found our team unmotivated when you checked in - we hope you got all the help you needed. We look forward to welcoming you for another stay soon. Best regards, The Guest Experience Team

Dear Christiane, Thank you for your review, we hope you enjoyed your stay. Best regards,

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We hope to see you again soon. Kind regards, Melis

Dear Valued Guest, Thank you for the lovely 4* rating! It was a pleasure to read that you enjoyed our modern decor and found the rooms to be clean. I will happily pass your kind comments to our housekeeping team. We are very much hoping to welcome you back in the future. Kind regards, Melis

Dear Valued Guest, Thank you for sharing your great rating with us. We hope to welcome you back on a future visit to London. Kind regards, Melis

Dear Kelly,It is heartening to hear that you found our hotel to be reasonably priced and appreciated the array of transportation options and restaurants nearby. We are indeed located in a vibrant area, offering various culinary delights and efficient connectivity, which many guests, like yourself, find convenient.Your satisfaction is our main priority, and it's wonderful to know we were able to meet your expectations.We look forward to welcoming you back to Euston Square Hotel in the future. Best regards,The Guest Experience Team

Dear James,It's wonderful to hear that you found your stay at Euston Square Hotel to be perfect and that you'd choose us again for your future visits. We strive to provide our guests with comfortable and enjoyable experiences.We note your feedback regarding the room size and the few marks on the walls. While our room sizes vary and some are compact to provide value for the location, we will certainly keep your feedback in mind. It is our pleasure to host you and we look forward to welcoming you back in the future. Best regards,The Guest Experience Team

Dear Craig,We are thrilled to hear that you had an excellent experience at the Euston Square Hotel. Your satisfaction is our top priority and we are pleased to have met your expectations. Your positive feedback encourages us to continue striving for the highest standards of service. We look forward to having the opportunity to welcome you back on your next visit.Best regards,The Guest Experience Team

Dear Kristen, We are truly sorry to hear that your stay did not meet your expectations. Here at Euston Square Hotel, we strive for our guests to have a comfortable and enjoyable experience. Your comments regarding the condition of the room and the cleanliness of the bathroom have been noted. We're truly sorry if this caused any inconvenience during your stay. We would also like to apologise for any misunderstanding regarding the cancellation policy. We value your feedback as we are always looking for ways to improve our services and the guest experience. We hope we can welcome you back in the future and provide a more positive experience.Best regards,The Guest Experience Team

Dear Thanawat,Your kind words are truly encouraging. We're thrilled to hear that your stay at Euston Square Hotel was excellent. It's our ongoing commitment to ensure the comfort and satisfaction of all our guests. Your positive feedback is a testament to our efforts and we're grateful for it. We look forward to welcoming you again in the near future.Best regards,The Guest Experience Team

Dear Jessica,Your detailed review of Euston Square Hotel is highly appreciated. It's delightful to learn that our strategic location and friendly staff were beneficial to your experience.We acknowledge your comments about the noise and the privacy of the bathrooms. It's a delicate balance to maintain the hotel's design and the comfort of our guests, and we apologise if any aspect didn't meet your expectations. We also note your thoughts on the mattresses' comfort - we strive for our guests to have a restful stay and your feedback is important to us.Despite the mentioned issues, we're glad to know you found the hotel comfortable and well-situated for exploring the city. We hope to welcome you back for another stay at Euston Square Hotel in the future, promising to deliver an even better experience.Best regards,The Guest Experience Team

Dear Gisela,It's delightful to hear that you found our location to be advantageous, particularly for your travel needs. However, we are genuinely sorry to hear about your experience with our room size. Our aim at Euston Square Hotel is to ensure the comfort and satisfaction of every guest. We understand that comfort can mean different things to different people, and we strive to accommodate a variety of needs. We are sorry if we fell short in meeting your expectations in this regard.We recommend for future visits to enquire about our different room types, as some offer more space than others. We would be more than happy to assist you in finding a room that suits your needs.Thank you for sharing your experience. Your feedback helps us understand where we can make improvements. Best regards,The Guest Experience Team

Dear Mike,We regret to hear that your recent stay at Euston Square Hotel did not meet your expectations. It's unfortunate that some elements of your stay, such as the room size and water temperature, caused discomfort. Our hotel offers a variety of rooms sizes, tailored to meet differing guest needs and budgets. We understand the importance of a comfortable environment and we strive to ensure that each guest has an enjoyable stay. We are sorry to hear about your experience with the view from your room. We do have rooms that offer different views and we would be more than happy to assist you in selecting a room that better suits your preferences in the future.We value your feedback and will continue to strive for excellence in all areas of our hotel service.Best regards,The Guest Experience Team

Dear Hayan,We are delighted to know that you found your stay at Euston Square Hotel to be pleasant and enjoyable. It is our constant endeavour to deliver high standards of service to ensure our guests have a memorable experience.We look forward to welcoming you back for more memorable stays.Best regards,The Guest Experience Team

Dear SHINJI,We are thrilled to hear that you had an excellent experience at the Euston Square Hotel. Your satisfaction is our top priority and we are pleased to have met your expectations. Your positive feedback encourages us to continue striving for the highest standards of service. We look forward to having the opportunity to welcome you back on your next visit.Best regards,The Guest Experience Team

Dear Hilary,Thank you for sharing your thoughts about your recent stay with us at Euston Square Hotel. We're delighted to read about your positive interactions with our staff and that you found our entrance area pleasing.Your remarks regarding our rooms' size and breakfast have been heard. It is important for us to understand our guests' experiences so we can strive to provide better services. We're sorry to hear that you found the room small and the breakfast options limited. Concerning the issue with the water temperature in the shower, we extend our sincerest apologies. We aim to provide a seamless experience for all our guests, and clearly, we missed the mark in this case.We appreciate your feedback as it helps us to understand where we can make improvements to our services. We hope to have the opportunity to welcome you back in the future when we can show you our commitment to providing a comfortable and satisfying experience.Best regards,The Guest Experience Team

Dear Awfa,We acknowledge your comment regarding the size of our rooms. At Hotel Euston Square, we strive to provide a range of room options to accommodate various guest preferences and requirements. While some of our guests prefer the cosiness and intimate appeal of our smaller rooms, we understand that others may require more space. Your feedback is valuable and we appreciate your perspective. It helps us understand our guests' preferences better and assists us in our continuous efforts to enhance our service.Best regards,The Guest Experience Team

Dear Abel,We're delighted to learn of your satisfaction regarding the service provided during your stay at Hotel Euston Square. Our team strives for excellence and your words are an encouragement to us.Regarding your feedback about the room size, our hotel features different room types to cater to varying preferences. On your next visit, it would be our pleasure to assist you in choosing a room that perfectly fits your needs.We look forward to welcoming you back in the near future.Best regards,The Guest Experience Team

Dear Ruggero,Your feedback is extremely important to us, and we are genuinely sorry to hear about the inconveniences you encountered during your stay. We are committed to providing our guests with the best possible service, and it's disheartening to learn that we fell short on this occasion.Our team is comprised of dedicated professionals who strive to create a warm and welcoming environment for our guests. It's unfortunate that you did not experience this, particularly from our night receptionist. We will certainly take your comments into account as we work to improve.We also regret the issues you encountered with the hot water and luggage storage, as well as the room allocated to you. These matters will definitely be looked into.Despite these issues, it's heartening to know that you appreciated our hotel amenities and the work of our cleaners. We believe in the potential of Hotel Euston Square and are committed to making each guest's stay as comfortable and enjoyable as possible.We hope that you will consider staying with us again, so we can demonstrate our commitment to providing excellent service and accommodations.Best regards,The Guest Experience Team

Dear Niall,Your comments regarding your recent visit to Euston Square Hotel are greatly valued. We're delighted to hear that you found our location convenient, with easy access to both Euston and St Pancras stations.Apologies for any inconvenience you experienced with the shower. Your feedback is instrumental in helping us enhance our guest experience. We're also glad to hear that our reception staff were able to make your stay more comfortable by offering an early check-in.Once again, thanks for sharing your experiences, and we hope your next visit will be even more enjoyable.Best regards,The Guest Experience Team

Dear Mark, We regret to hear about your recent experience at our hotel. It is our intention to provide a peaceful and comfortable stay for all our guests, and we apologise if this was not met during your visit.Your feedback regarding the issue with the fire door is invaluable. While we cannot directly address the situation, we want to assure you that creating an environment conducive to rest is a priority for us. We understand the importance of a good night's sleep and apologise for any inconvenience caused. We hope that despite this setback, you will give us another opportunity to serve you better in the future and provide the quality experience that we strive for.Best regards,The Guest Experience Team

Dear Scott,It is disheartening to learn that your recent stay with us did not meet your expectations. Your remarks about the lengthy check-in process and the noise emanating from the air conditioning unit in your room have been duly noted. In a similar vein, we acknowledge your observations about the television and the quality of service you received in our restaurant.Our mission is to provide a comfortable, enjoyable experience for all our guests. We deeply regret if you felt our staff did not express this adequately. Your feedback is essential as it helps us to understand where we can make improvements.We hope that you will consider giving us another opportunity to serve you better in the future. We believe that every experience at our hotel should be memorable for the right reasons.Best regards,The Guest Experience Team

Dear Alyssa,It is a delight to hear that you had a pleasant stay with us. Our team at Euston Square Hotel prides itself on providing excellent service, and we're glad to learn that you found them friendly and helpful. Our location indeed offers the convenience of easy access to various attractions and metro stops, and we're pleased that this added value to your visit.It brings us great joy to know that we could provide an experience that would make you choose us again for your stay. We're looking forward to welcoming you back during your next visit.Best regards,The Guest Experience Team

Dear Hemant,We deeply regret to hear about your experience with the lack of hot water during your stay. We understand the inconvenience that this may have caused and we sincerely apologise. We strive to provide a comfortable and convenient experience for all of our guests and we will take your feedback into account. We hope to welcome you back in the future and provide a more positive experience.Best regards,The Guest Experience Team

Dear Douglas,We're thrilled to hear such positive feedback regarding our staff. We strive to deliver excellent customer service at Euston Square Hotel, and we're glad to learn that our team made such a great impression. We look forward to welcoming you back soon.Best regards,The Guest Experience Team

Dear Tina,We are sorry to hear that your experience at Euston Square Hotel was only fair. We aim to provide an exceptional experience for all of our guests. Your feedback is valuable as it helps us understand where we can make improvements. We would be grateful for the opportunity to serve you better in the future.Best regards,The Guest Experience Team

Dear Helena van,Thank you for sharing your feedback. We're glad to hear that you found our hotel suitable for your needs. We strive to provide a comfortable and convenient stay for all of our guests. We look forward to welcoming you back to Euston Square Hotel for another restful stay in the future.Best regards,The Guest Experience Team

Dear Ryan Gibson,Thank you for sharing your feedback. We are glad to hear that overall, you had a good experience staying with us. We regret any confusion regarding our laundry services and appreciate your understanding. Your feedback will help us to improve our communication regarding our amenities. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Simon,Thank you for your review. We're delighted to hear that you appreciated our hotel's convenient location near Euston Station. We strive to offer our guests the best possible experience and we're glad to hear that we met your expectations. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Jennifer,We're delighted to hear that you enjoyed your stay at Euston Square Hotel and appreciated our prime location, with its easy access to the tube. We're also pleased that we could accommodate your early check-in request, as we strive to make our guests' stay as comfortable as possible. Thank you for sharing your experience with us. We look forward to welcoming you back on your next visit to London.Best regards,The Guest Experience Team

Dear Tanya,Thank you for your positive review. We're delighted to hear that you appreciated our convenient location and found our staff to be helpful and friendly. We strive to provide our guests with excellent service and your feedback makes all our efforts worthwhile. We look forward to welcoming you back to Euston Square Hotel in the future.Best regards,The Guest Experience Team

Dear Stacey,We appreciate your kind review and are pleased to hear that you had a positive experience at the Euston Square Hotel. It's heartening to know that you found our booking process smooth and our staff friendly. We're glad that you felt comfortable in our reception area and appreciated the cleanliness of our rooms.We note your feedback regarding our drink selection at the bar and will certainly look into this. We also understand your concerns about safety and assure you we take this very seriously. Thank you for your recommendation and we hope to have the pleasure of welcoming you back in the future.Best regards,The Guest Experience Team

Dear Sarah,We're glad to hear you found our location convenient and our staff friendly. However, we regret to hear that certain aspects of your stay did not meet your expectations. We appreciate your feedback regarding the room's decor and the bathroom design. We aim to provide a comfortable and private environment for our guests, and we are sorry that this was not your experience. Your feedback is valuable and will be taken into consideration as we strive to improve our guests' experiences. We hope you'll give us another opportunity to better serve you in the future.Best regards,The Guest Experience Team

Dear Thomas,We deeply regret that your experience at Euston Square Hotel was not up to your expectations. We strive to provide the highest level of service and it seems we fell short during your visit. We greatly value your feedback and will use it as we continually work to enhance our guest experience. We hope you will give us another chance to serve you better in the future.Best Regards,The Guest Experience Team

Dear Phill,It is heartening to read your kind words about our dedicated staff and the excellent quality of breakfast provided at Euston Square Hotel. We strive to offer our guests a memorable experience, and it brings us immense satisfaction to know that we were able to meet your expectations.Your compliment is a wonderful testament to our continued efforts to provide top-notch service. Your feedback will not only inspire our team to keep up the good work but also motivate us to strive for further excellence.We hope to have the opportunity to welcome you back for another delightful stay. Best regards,The Guest Experience Team

Dear Halyin,It's wonderful to hear that you found our service commendable and the cleanliness of your room to your satisfaction. At Euston Square Hotel, we always strive to maintain the highest standards of cleanliness and customer service. Thank you for acknowledging our efforts.Best regards,The Guest Experience Team

Dear Fong Ying Eva,Your feedback is greatly appreciated. It's fantastic to hear that you found the hotel's location convenient and well-situated near tourist attractions and amenities. In regards to the sound insulation, we regret to hear about your experience. It's our utmost priority to ensure all our guests have a serene and comfortable stay at Euston Square Hotel. We understand how crucial a peaceful environment is, and we're truly sorry for any discomfort caused. We hope to welcome you back to provide a more harmonious and enjoyable stay in the future. Best regards,The Guest Experience Team

Dear Saffron,It brings us immense pleasure to know that you found our staff helpful and your room to your liking. Our team at Euston Square Hotel is dedicated to ensuring that every guest enjoys a comfortable and enjoyable stay.Should you plan another trip in the future, we would be delighted to welcome you back.Best regards,The Guest Experience Team