Außenbereich

Bewertungen von Greyhound Hotel

3.5 out of 5
Greyhound Hotel
2 High Street, Carshalton, England

Bewertungen

9.2

Wunderbar

136 von insgesamt 211 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
55 von insgesamt 211 Gästebewertungen haben eine Bewertung von 8 - Gut" "
14 von insgesamt 211 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 211 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 211 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.2/10

Personal & Service

9.6/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Kai

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

barry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hidden gem near London
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Reservatiin Team am 20. März 2024
Thanks Barry for the lovely comments and rview, we are delighted that you had a great stay with us and hope to see you again in the future,Kind Regards

10/10 – Hervorragend

Amanda

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Reservation Team am 22. Jan. 2024
Thanks, Amanda for the 5-star rating, we are delighted that you enjoyed your stay at The Greyhound and we hope to see you again in the near future,Kind Regards

10/10 – Hervorragend

Peter

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von The Reservation Team am 22. Jan. 2024
Thanks, Peter for the 5 out of 5 ratings, we are pleased that you enjoyed our hotel and hope to see you for a return visit shortly,Kind Regards

10/10 – Hervorragend

Adam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Reservation Team am 22. Jan. 2024
Thanks dam for the lovely review, we are delighted that you enjoyed your stay with us and do hope to see you in a return visit in the future,Kind Regards

8/10 – Gut

Pauline

Gut: Sauberkeit und Komfort des Zimmers
A pleasant stay….
We enjoyed our stay and liked the environment and furnishings of this attractive hotel but a few small improvements could be made to enhance the experience. First of all, the room was large and comfortable with a good walk in shower but overall the room looked a bit shabby with large streaks of something that must have spilled, on one wall - a re paint would seem to be needed. The cooked breakfast was very good and my husband really enjoyed it but I chose to have pastries and toast. There were only two croissants left at 9.15 and these were very dry. The only alternative was chocolate muffins but no other pastries. A larger selection of fresh pastries would be nice. Toast was a great problem as the toaster burned one side of the toast and left the other undone! Several people had this problem. I mentioned this and the member of staff said they would make it for me but still it arrived not toasted on one side! Also, staff were helpful but not always readily available. It would be helpful to have a member of staff overseeing the breakfast buffet and helping people with the toast etc when needed.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von The Reservation Team am 22. Jan. 2024
Dear Pauline thanks for the review and feedback, unfortunately the toaster got broken that morning and we were not aware but a nice new shiny one has replaced the old one, that toasts on both sides. We serve lots of pastries and on the morning that you dined we were very busy after opening and as they are fresh produce we ran out of pastries. We are so glad your husband enjoyed his breakfast and we wish you all the best for 2024.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great place to stay
It was my second stay here. Nice and quiet environment. Clean and tidy room. Friendly staff.
Aufenthalt von 1 Nacht im November 2023
Antwort von Reservation Team am 5. Jan. 2024
Dear PaulineThank you for your feedback, we will act accordingly and definetly get a member of staff on the buffet and get everyone their toast. I have checked the toaster and it is toasting all sides of the bread and I have checked all of the four slots in the toaster.We but out quite a few pastries and crossaints and they are baked fresh in house, we could have supplied you with some if we had knoen at the time that you were having breakfast.We are planning to have our rooms repainted this year and new carpet so we are aware that our rooms need freshening up.We are delighted that your husband had a great stay and enjoyed his cooked breakfast, thanks for the feedback and have a great new year,Kind RegardsThe Reservation Team

10/10 – Hervorragend

Adrian

Mit einer Gruppe gereist
Gut: Personal & Service
A busy hive of activity managed extremely well by the TEAM. Thank you for your hospitality.
Aufenthalt von 1 Nacht im November 2023
Antwort von The Reservation Team am 29. Nov. 2023
Thank you for the wonderful review, we are delighted that you had a great stay and we look forward to welcoming you back in the near future,Kind RegardsThe Reservation Team

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von The Reservation Team am 24. Nov. 2023
Thanks Michael for the review and rating and we hope to welcome you back to The Greyhound in the future,Kind Regards

10/10 – Hervorragend

Margaret

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Anne Marie am 1. Nov. 2023
Dear MargaretThank you for the wonderful review, it was a pleasure to have you stay last weekend and we hope to see you again very soon,

10/10 – Hervorragend

Mikael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay, everything was good!
The hotel rooms are in a different building than the restaurant and pub, making it very quiet and nice. Everything from service to cleaniness to breakfast was great. The only thing I was missing was a sign or a routine for not cleaning or changing bed sheets etc for sustainability. :)
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von The Reservation Team am 22. Okt. 2023
Thank you Mikael thank you so much for the brilliant review after your recent stay with us. We are so happy to hear you had a great stay with us, our new signs for cleaning bedrooms and the use of towels for sustainability are in the process of been made.We do hope to see you again at our little hotel in the future,Kind Regards

10/10 – Hervorragend

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Historic Hotel; Excellent Service
The hotel is a wonderful 18th Century hotel in the center of town — very modern — a few hundred yards from the Superloop bus to Heathrow. The restaurant has excellent food and the pub is the second best in town (after The Hope which has a much better beer selection and a more local vibe). The hotel staff was remarkably helpful. They loaned me a phone charger when I didn’t have an adapter and help with local taxi to St. Heliers hospital where I had an appointment. At the end of my stay I asked for a taxi to Heathrow and the staff very helpfully explained the excellent public bus service (busses every 20 minutes or so to Heathrow costing less than $2.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von The Reservation Team am 22. Okt. 2023
Thanks, James for the wonderful hotel after your recent stay in our historic hotel.We are delighted to hear that you enjoyed our hotel, bar, and dining facilities. We are also glad to hear that you found our team helpful during your stay.We look forward to welcoming you back when you are visiting Carshalton in the future,Kind Regards

10/10 – Hervorragend

Angela

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
A relaxing temporary after a stressful move day
Great stay. All staff courteous and helpful. Breakfast amazing, even provided sausages for our diva dog. Guestroom good, little dusty around bedside lamps.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von The Reservation Team am 20. Okt. 2023
Thanks Angela for The lovely review , glad you enjoyed your stay in our hotel, have a great day!

10/10 – Hervorragend

Matt

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay!
I stayed for 4 nights, and really have no complaints. The room was spacious and cosy, bed was comfortable and the sheets were clean. The bathroom was amazing, and the water pressure for the shower was great. There was one evening when the cold tap would randomly turn on and make a loud noise, but I let it run for a few minutes and it seemed to rectify itself. Staff were friendly and helpful, and the food (Breakfast and dinner) was all fresh and delicious. Definitely would stay again!
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von The Reservation Team am 20. Okt. 2023
Thanks, Matt for The brilliant review, we are delighted that you had a great stay with us and we look forward to welcoming you back in the future,Kind Regards

10/10 – Hervorragend

Deborah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay while visiting family in nearby Streatham. Will definitely be back
Aufenthalt von 1 Nacht im September 2023
Antwort von Reservation Team am 6. Okt. 2023
Thanks, Deborah for the fantastic review, we look forward to welcoming you back in the future,Kind RegardsThe Greyhound Reservation Team

10/10 – Hervorragend

Mohammad

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great for refreshing
Aufenthalt von 2 Nächten im September 2023
Antwort von The Reservation Team am 14. Sept. 2023
Thanks Mohammad for the wonderful rating and review, we hope to see you for another visit in the near future,Kind Regards

10/10 – Hervorragend

A

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely place
Great place to stay and friendly people.
Aufenthalt von 1 Nacht im September 2023
Antwort von The Reservation Team am 10. Sept. 2023
Thanks for the great rating and lovely comments we hope to see you again very soon,Kind RegardsThe Reservation Team

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von The Reservation Team am 7. Sept. 2023
Thanks for the fantastic review and rating for The Greyhound , we hope to see you again for another visit in the future,Kind Regards

10/10 – Hervorragend

Paul

Mit dem Partner gereist, Mit der Familie gereist
It had a lovely comfortable homely feel, not posh or stuffy at all. Although there were a few places near the bar which could do with a bit of a paint! The room was very comfortable and well equipped, particularly with snacks! The staff were friendly and service excellent. The waitress left us chatting till 11pm which was great. In all a very enjoyable stay which I would recommend to others.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von The Reservation Team am 4. Aug. 2023
Thanks for the fantastic review Paul, we are delighted that you enjoyed your stay and we look forward to welcoming you back in the future,Kind RegardsThe Reservation Team

10/10 – Hervorragend

Eddie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay
A great place to stay, very friendly, very comfortable, nice food in pub and a great breakfast. The room was clean today and a good size. The bed was huge and very comfortable. Nice clean and fresh bathroom. Selection of quality snacks in room to buy was a nice option to have. And plenty of parking available too.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von reservation Team am 15. Juli 2023
Thanks, Eddie for the fantastic review , we are delighted that you enjoyed your stay with us and we hope to see you again in Carshalton for another stay at The Greyhound in the future,Kind RegardsThe Reservation Team

10/10 – Hervorragend

Christopher

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023
Antwort von The Reservation Team am 19. Juni 2023
Thank you, Christopher, for the fantastic review after your recent stay with us at The Greyhound, much appreciated,Kind RegardsThe reservation Team

6/10 – Okay

Shannon

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, rude staff
Positives: the room was spacious, the bathroom was beautiful and updated and very large for Europe. Negatives: the staff was very rude at check in and asking for directions and it is pretty far from most things, there’s a little cafe nearby but otherwise you’re stuck with the hotel restaurant or getting something delivered I will say the housekeeping staff and the woman that checked us out were both lovely so not all of the staff was rude, but I was just very surprised by the attitude and manors for people working in the hospitality industry
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Greyhound Team am 13. Juni 2023
Thank you for your review, we are sorry to hear that you found our receptionist rude.Our apologies that you found our receptionist rude.We are also disappointed to hear that you did not like our restaurant. We are so sorry for your experience and wish you well in the future.Kind RegardsThe Greyhound Team

10/10 – Hervorragend

Bill

Aufenthalt von 1 Nacht im Mai 2023
Antwort von The Reservation Team am 26. Mai 2023
Dear BillThank you for the lovely review and we do hope to see you for another visit in the future,Kind RegardsThe Reservation Team

10/10 – Hervorragend

Steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von The Reservation Team am 24. Apr. 2023
Thanks, Steve for the wonderful review, we are delighted that you had a great stay with us,Kind RegardsThe Reservation Team

10/10 – Hervorragend

Barry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worth the visit
Very helpful staff allowing us to not have to rush on the way to a funeral. We were looking forward to staying there for the first time and we’re not disappointed
Aufenthalt von 1 Nacht im April 2023
Antwort von The Reservation Team am 22. Apr. 2023
Thanks Barry for the wonderful review, we are delighted that you had a great stay with us and we look forward to welcoming you back to The Greyhound in the near future,Kind RegardsThe Reservation Team

10/10 – Hervorragend

REMO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von The Reservation Team am 8. Apr. 2023
Thanks for the fantastic review, hope to see you again in the future,Kind Regards

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent helpful staff. Comfortable hotel in pleasant setting
Aufenthalt von 1 Nacht im März 2023
Antwort von The Reservation Team am 8. Apr. 2023
Thanks, Andrew for the brilliant review. We are delighted that you had a great stay, hope to see you soon again.Kind Regards

10/10 – Hervorragend

Mark, Leeds

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2023
Antwort von The Greyhound Team am 8. Apr. 2023
Thanks, Mark for the fantastic review, we are delighted that you enjoyed your stay with us at The Greyhound and hope to see you again very soon,Kind RegardsThe Greyhound Team

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great local hotel
Great stay as always. Clean, friendly staff, comfy bed, quiet location yet close to London.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von The Reservation Team am 8. Apr. 2023
Thanks, Helen for the lovely rating we hope to see you for another stay at The Greyhound when you are next in Carshalton.

4/10 – Schlecht

Giuseppe

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Disappointing Breakfast
Top tip - don’t bother with breakfast! The so called continental as advertised and priced (£13.50 each) was non existent - as already known by the staff but not disclosed to paying customers! The full English came as advertised although ‘eggs’ implies multiple and not just one. Also, you would hope your breakfast arrives along with others ordered and not simply left on the kitchen counter until you attempt to get it yourself. Very dissatisfied and in future will consider other hotel chains.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von The Reservation Team am 7. Jan. 2023
Thank you for contacting us directly and we are glad that we could correspond with you directly,Kind RegardsThe Greyhound Team

10/10 – Hervorragend

Hristina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von The Reservation Team am 30. Dez. 2022
Dear GiuseppeThank you for your feedback,We are sorry to hear that you did not enjoy your breakfast and as you booked room only, we charge 12.50 for our breakfast, the continental includes a choice of 4 juices, 3 cold types of meat, a choice of 2 kinds of cheese, and 3 fruits and yogurts. for the 12.50, it also includes a cooked breakfast of your choice with filter tea or coffee, with our muffins we serve 2 eggs on them, and with our full English, we serve 2 eggs as well if requested. We apologize for our service and that you were dissatisfied with our service, we do hope you will reconsider and give us another chance to show you that we can do better, we wish you a very happy 2023 and we do hope you will return for a visit if you are in Carshalton,Kind RegardsThe Reservation Team

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022

10/10 – Hervorragend

Mr B J

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Plenty of off-street parking on-site
Very good. Plenty of parking. Small problems with the food but nothing to worry about. All good.
Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Michelle

Gut: Sauberkeit und Zustand der Unterkunft
Sleep in room 101 if you want to be kept awake
The hotel was lovely but we found the room very noisy it was in the ground floor and the entrance door was near our room So was constantly banging when people came in or out. Also the delivery truck at 6.30am parked outside our room window !
Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Mr M R

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice, clean and comfortable
Staff were excellent except for bar staff who were rude
Aufenthalt von 1 Nacht im Juni 2022

6/10 – Okay

Fiona

Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

Dawn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Down in London for work and this ticked all of the boxes needed.
Aufenthalt von 4 Nächten im Juni 2022

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2022

10/10 – Hervorragend

Leaham

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Carole

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Andrew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience - staff very friendly and helpful. Breakfast amazing 😊
Aufenthalt von 1 Nacht im April 2022

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Can't go wrong staying here
I always stay at the Greyhound when visiting family in the area. It is friendly, reliable and the breakfasts are superb. Even though the pub is very lively, none of the noise makes it to the bedrooms. Comfortable King sized beds complete the experience.
Aufenthalt von 3 Nächten im März 2022

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check in
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Chrissi am 1. März 2022
thanks for the review, The Reservation Team

10/10 – Hervorragend

Bero

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2022
Antwort von The Reservation Team am 1. März 2022
thanks for the fantastic review, Kind Regards The Reservation Team

10/10 – Hervorragend

K

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great find and look forward to returning.
So pleased that I chose to stay in this hotel. Extremely comfortable bed, with good quality linens, beautiful bathroom, good selection of teas/coffees in room, etc. Dinner was good but menu is limited to what would be found in a very ordinary pub. Great breakfast. I would ask for a different room next time as I was in 101, right next to the entrance and I was disturbed (throughout the night) by people coming in and out.
Aufenthalt von 2 Nächten im Februar 2022
Antwort von The Reservation Team am 1. März 2022
Thanks for the feedback, Kind Regards The Reservation Team

10/10 – Hervorragend

Matt

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Well run hotel and pub.
Great welcome and service as always from a lovely bunch of staff. When you stay away in hotels week in week out here in the uk and overseas it’s nice when you arrive to friendly staff making your stay feel more homely than just being another hotel. Would recommend but tempted to keep quiet to ensure there are rooms available for my next visit!!!
Aufenthalt von 4 Nächten im Januar 2022
Antwort von The Reservation Team am 1. März 2022
Thanks for the review, Kind Regards

4/10 – Schlecht

Nigel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
shame about noisy guests
Hotel was nice and lively, however a number of inconsiderate late night guests ruined the experience. The Hotel staff did their best to try and calm the noisy party down, its a pity , nice hotel and good staff , just inconsiderate guests.
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Chrissi am 12. Nov. 2021
Hi Nigel, Thank you for the feedback and we apologise again for the guest disturbance. Hopefully a more quiet stay with us next time! Kind regards,

10/10 – Hervorragend

Suzanne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
lovely hotel
An issue with the price charged at the hotel compared to what was booked via hotels.com but was sorted satisfactorily lovely hotel
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Chrissi am 19. Okt. 2021
Hi Suzanne, Thank you so much for the lovely feedback. We hope to see you again soon!