2/10 – Ungenügend
Sara G.
18. Aug. 2025
Gut: Sauberkeit
The property is lovely in its decoration, super cute. Be aware that there are 4 flights of stairs - the bedroom being on top. Also be aware that the host does not live in country and is not easy to get in touch with AND that the property is managed by a 3rd party so VRBO cannot help you until the host responds - IF he responds. Check in was crap: I'd been in asking about an early check in from the first moment of booking bc I was to be traveling with my elderly mother and daughter. I was strung led along by "depends on the cleaners" - but then sent a message for a 20%discount to book an extra "early check in day" as I was boarding my flight. Which would have been fine but they didn't get back to me about booking it until after we were already in the apartment. To get the keys you have to give a code to the gentlemen at the corner store. I arrived with my daughter and all of our bags to find out the early check in wasn't possible because of "the cleaners weren't ready" and had to wait hours in the neighborhood. If the apartment wasn't ready why were they offering me to pay for the day before? Our last evening, after a long day we found ourselves locked out and the gentlemen at the corner store couldn't help us without a code from the host WHO NEVER ANSWERED. VRBO couldn't get in touch with the 3 numbers they had, I couldn't get in touch calling and messaging. It was awful. We had to leave @3am for a flight and didn't get in until nearly 11pm.
Sara G.
Aufenthalt von 2 Nächten im August 2025
