Außenbereich

Bewertungen von The Royal Horseguards, London

4 out of 5
The Royal Horseguards, London
2 Whitehall Court, London, England

Bewertungen

8.8

Hervorragend

626 von insgesamt 1013 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
221 von insgesamt 1013 Gästebewertungen haben eine Bewertung von 8 - Gut" "
105 von insgesamt 1013 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1013 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1013 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.0/10

Personal & Service

8.8/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Günther

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Services am 28. Apr. 2024
Dear Gunther,Thank you for staying with us and leaving this review. We hope to welcome you back on your next trip to our amazing city.Kind regards, Szymon - Guest Services Executive

10/10 – Hervorragend

Masis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything perfect.
Aufenthalt von 5 Nächten im März 2024
Antwort von Guest Services am 3. Apr. 2024
Dear Masis, Thank you for your wonderful review. We are delighted to hear that your stay was a memorable one. We look forward to welcoming you back. Kind Regards, John - Guest Services Executive

10/10 – Hervorragend

Markus, Soechtenau

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel hat eine top lage, u bahnstation gleich ums eck. Sauber nettes personal. Is scho a bissl älter aber sauber, großes Zimmer! Frühstück hatten wir nicht
Aufenthalt von 5 Nächten im März 2024
Antwort von Guest Services am 31. März 2024
Dear Markus, Thank you for the warm feedback. It is a pleasure to read that you enjoyed your stay and that you enjoyed our one-of-a-kind location. We hope to welcome you back for another special stay soon. Kind regards, Szymon - Guest Services Executive

8/10 – Gut

Stefan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Guest Services am 30. März 2024
Dear Stefan, Thank you for choosing to stay with us and leaving this kind review. We hope to have the pleasure of welcoming you back on your next trip to our wonderful city. Kind Regards, Szymon - Guest Services Executive

6/10 – Okay

Britta

Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
The location is superb. 3 minutes walk from the next tube station (Embankment). 5 minutes walk to Trafalgar Square or shopping at The Strand, 10 minutes walk to Covent Garden or West End Theatres. Safe environment. Friendly staff. We liked the breakfast buffet and its ambience. Unfortunately there was not much vegan food. We were given a room without window which did not bother as much as we had thought on the first day. It was a room that could be used with a wheelchair. So there was plenty of space for us.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Guest Services am 6. Feb. 2024
Dear Britta, We are delighted to read that you had a memorable stay with us and enjoyed the ease of movement our unbeatable location gives us. I have passed on your comments regarding food options to the Head Chef. We look forward to welcoming you back soon. Kind regards, Szymon - Guest Services Executive

10/10 – Hervorragend

Jil

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Guest Services am 26. Jan. 2024
Dear Jil, Thank you for staying with us and leaving a perfect review. We hope to see you again for another wonderful trip to London.Kind regards, Szymon - Guest Services Executive

10/10 – Hervorragend

Camilla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect. Staff is so nice and helpful, beds are very comfortable & perfect location for a city trip.
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Services am 6. Nov. 2023
Dear Camilla, Thank you for the warm review regarding your recent stay. We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back to our wonderful city. Kind regards, John - Guest Services Executive

6/10 – Okay

Timo

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Services am 13. Nov. 2023
Dear Timo, Thank you for your review and for choosing to stay with us. We hope to have the opportunity to welcome you back soon. Kind regards, John Guest Services Executive

10/10 – Hervorragend

Rüdiger Magnus Oskar Hartmut, Solingen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Zentral gelegen, nette und hilfsbereite Mitarbeiter
Aufenthalt von 6 Nächten im August 2022
Antwort von Royal Horseguards team am 29. Aug. 2022
Thank you very much for staying with us and for your lovely review. So delighted to see you enjoyed your stay and hope to be welcoming you again with us in the future.Kind regards

10/10 – Hervorragend

Andreas

Aufenthalt von 2 Nächten im Juni 2022

10/10 – Hervorragend

Benjamin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Sabine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In diesem Hotel fühlt man sich in viktorianische Zeiten zurückversetzt. Lage ist top. Die Top tenSightseeing points sind zu Fuß zu erreichen. UBahn Embankment gleich um die Ecke. Nur ein kleiner Wermutstropfen: hatte superior deluxe mit Kingsizebett gebucht, aber nur 140x200 erhalten. Auch der gebuchte Blick aufs London Eye war nicht dabei.
Aufenthalt von 5 Nächten im Mai 2022
Antwort von Erik am 11. Juni 2022
Dear Sabine, Thank you for staying with us and for sharing your review. We are pleased to hear that you have enjoyed your stay with us, and we all look forward to welcoming you back soon. Kind regards, Erik Guest Services Team

6/10 – Okay

Manfred

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2020
Antwort von The Royal Horseguards Hotel am 20. Jan. 2020
Thank you for the rating. We look forward to welcoming back to The Royal Horseguards Hotel for another delightful stay in the near future!

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toller Ort für NYE, direkt vor dem London Eye. Zimmer zum Garten schön aber nicht ganz leise.
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von The Royal Horseguards Hotel am 6. Jan. 2020
Thank you for the feedback. Our location is indeed perfect for the NYE fireworks display. You are assured of the ‘best seat in the house’ for the magnificent firework display from the Southbank and iconic London Eye. Happy New Year! Please visit soon for another fantastic stay!

10/10 – Hervorragend

Caro, München

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Es war alles perfekt! Tolles Zimmer, super Ausblick, sehr freundliches Personal, wir sind rundum zufrieden und empfehlen das Hotel auf jeden Fall weiter.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von The Royal Horseguards Hotel am 5. Jan. 2020
Thanks for the 5 star rating! We love hearing from our guests and it's always a pleasure knowing that we got it right! We look forward to welcoming back to The Royal Horseguards Hotel for another unforgettable stay in the near future!

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die gemütliche Atmosphäre und die Behaglichkeit. Punkt
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von The Royal Horseguards Hotel am 19. Dez. 2019
Thanks for the 5* review! It's great knowing that you had a lovely time with us. It would be a pleasure to host you for another enjoyable time to our regal hotel!

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von The Royal Horseguards Hotel am 18. Dez. 2019
Hello and thank you for your rating Michael! It is such a pleasure to hear that you enjoyed your stay with us. We would very much like to invite you back for another sensational stay!

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Positiv: Lage, Sauberkeit, Personal Negativ: - King Size Bett 120cm breit??? Wir haben nicht gut geschlafen - Zimmer sehr klein - Infrastruktur im Hotel alt - Zu kleines Restaurant, lange anstehen für Frühstück - Teuer
Aufenthalt von 2 Nächten im November 2019
Antwort von The Royal Horseguards Hotel am 2. Dez. 2019
Hello and thank you for your review. We pride ourselves on our superior levels of service and facilities so it is very disheartening to know that you had a disappointing visit with us. On your next visit please do let us know if you are experiencing any issues and we do our utmost to rectify the problem and ensure you have a truly 5 star stay.It is however, great to know that you found my team helpful and attentive and that you enjoyed our Victoria Embankment location.We do hope that you will return for a far better future visit.

10/10 – Hervorragend

Ralph, Linz

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes, traditionelles Hotel mit freundlichem Service. Die Zimmer mit Flussblick, haben eine sehr schöne Aussicht auf London :-)
Aufenthalt von 1 Nacht im November 2019
Antwort von The Royal Horseguards Hotel am 27. Nov. 2019
Hello Ralph. Thank you for confirming that you thoroughly enjoyed your stay at our castle-like hotel. Our river facing bedrooms certainly do boast the best views over the river Thames and iconic London Eye. Our amazing team look forward to welcoming you back very soon!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im November 2019
Antwort von The Royal Horseguards Hotel am 11. Nov. 2019
Hello and thank you for your rating. It was our absolute pleasure looking after you on this visit and we very much look forward to welcoming you back for another amazing stay!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage ist hervorragend! Es hätte nicht besser sein können.
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von The Royal Horseguards Hotel am 30. Okt. 2019
Thanks for the great feedback! True we cannot be beaten on our great location in the Capital. By rail, tube, foot, road or boat we are the perfect base in London. We greatly look forward to welcoming you back to our cosmopolitan capital for another superb stay!

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die tolle Lage, das tolle Personal und der ganz besondere Service.
Aufenthalt von 5 Nächten im September 2019
Antwort von The Royal Horseguards Hotel am 8. Okt. 2019
Thanks for the complimentary review! It is always a pleasure hearing from our guests and their experience. We are thrilled to know that you thoroughly enjoyed your 5* stay and were well looked after.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Zentrale Lage optimal. Einrichtung in die Jahre gekommen.
Aufenthalt von 3 Nächten im August 2019
Antwort von The Royal Horseguards Hotel am 9. Sept. 2019
Thank you for taking the time to review and rate your recent stay with us. I am glad that you found our location useful. We are very centrally located in the heart of the city alongside the iconic River Thames and only a stone’s throw away from London’s many attractions. We look forward to welcoming back for another unforgettable stay in the near future!

8/10 – Gut

Françoise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 4 Nächten im April 2024
Antwort von Guest Services Executive am 3. Mai 2024
Dear Françoise, Thank you for taking the time to leave a wonderful review. We look forward to seeing you again in our wonderful city. John - Guest Services Executive

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rotal Horseguards Hotel i very nice. Easy walk to Big Ben, Westminster Abby, the London Eye, lots of pubs and souvenir shops. Very close to Trafalgar Square and museum. I have stayed here before and will again. The staff is wonderful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services Executive am 3. Mai 2024
Dear Karen, Thank you for your warm feedback. We are thrilled to know that our entire staff was able to provide you with exceptional service during your stay. We look forward to welcoming you back again soon. Kind regards, John - Guest Services Executive

6/10 – Okay

Valerie

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Reception staff were rude. It took an hour to check in, as rooms were not Twin rooms. Even though I had telephoned reception 2 weeks earlier to check names and re check our Twin rooms booking. After a major discussion with 3 reception staff eventually and thankfully the Manager got us sorted. But it was a very disappointing attitude from reception staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services Executive am 3. Mai 2024
Dear Valerie, First and foremost, thank you for staying with us at The Royal Horseguards. It is extremely disappointing to hear of the service you have experienced and as a hotel that prides itself on excelling in the service we provide we do apologise for the numerous inconveniences on your trip. I have taken the liberty and escelated this matter to the department heads to investigate further in order to close the gaps in our service.We can only hope for an opportunity to welcome you and display the true high-quality service we are so proud of.Kind regards,John- Guest Services Executive

10/10 – Hervorragend

Stacy Marie

Mit der Familie gereist
It was a great proximity to all the major sights!
Aufenthalt von 5 Nächten im April 2024
Antwort von Guest Services Executive am 3. Mai 2024
Dear Stacy Marie, Thank you for your 5-star review. We are pleased to read you have enjoyed our unique and historic location. We look forward to welcoming you back for another trip to our wonderful city. John - Guest Services Executive

10/10 – Hervorragend

beth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
:Lovely
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services Executive am 3. Mai 2024
Dear Beth, Thank you for your 5-star review. We look forward to welcoming you back for another trip to our wonderful city. Faroq - Guest Services Executive

10/10 – Hervorragend

Kayleigh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff so helpful and friendly and rooms are clean and tidy
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services Executive am 1. Mai 2024
Dear Kayleigh, Thank you for taking the time to write such kind words regarding your stay with us. It is a pleasure to know that all members of staff involved were able to provide a service that enhanced your stay and we can not wait to open our doors to welcome you again. Kind regards, John - Guest Service Executive

10/10 – Hervorragend

Rao

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great Hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services Executive am 30. Apr. 2024
Dear Rao,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, John - Guest Services Executive

8/10 – Gut

SHINICHI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
立地は最高に便利な位置にあります。外観も共用部もまあまあ豪華な造りでした。今回のは眺望条件の無い予約でしたので贅沢言えませんが、宿泊した部屋は最下階(日本では2階)で窓を開けると汚いルーフに空調機が設置されており騒音も大きく残念でした。 このホテルに予約する際は最低限の眺望を条件にしたほうが宜しいと思います。
Aufenthalt von 3 Nächten im April 2024
Antwort von Faroq am 1. Mai 2024
Dear SHINICHI, Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed our unbeatable location, however, we appreciate your feedback regarding the rooms, and we will continue to work hard to improve the guest experience. We hope to have the pleasure of welcoming you back soon. Kind Regards, Faroq - Guest Services Executive

10/10 – Hervorragend

Russell

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Faroq am 24. Apr. 2024
Dear Russell,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Faroq - Guest Services Executive

10/10 – Hervorragend

Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, walkable distance to Embankment train station, The Eye, Big Ben. Comfortable room, loves the towel warmers in bathroom. Comfortable bed. Great buffet breakfast and so much more. Did t see the gym but should have!
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services Executive am 24. Apr. 2024
Dear Barbara, Thank you for the warm feedback. It is a pleasure to read that we managed to make your trip that extra bit special and that you enjoyed our one-of-a-kind location. We hope to welcome you back for another special stay soon. Kind regards, John- Guest Services Executive

10/10 – Hervorragend

shuk yi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 21. Apr. 2024
Dear Shuk yi,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Szymon - Guest Services Executive

10/10 – Hervorragend

Erica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location. Staff all very pleasant and accomodating
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 20. Apr. 2024
Dear Erica, Thank you for choosing to stay with us and leaving this warm feedback. It is great to know that the pride the staff takes in their work shines through them. We look forward to welcoming you on your next adventure in our amazing city.Kind regards, Szymon - Guest Services Executive

10/10 – Hervorragend

Carson

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful place to stay close to all main attractions! The garden/park connected to the property is beautiful to enjoy as well. Very friendly and helpful staff. Highly recommend.
Aufenthalt von 1 Nacht im April 2024
Antwort von Feedback am 20. Apr. 2024
Dear Carson, Thank you so much for your feedback regarding your recent stay with us. We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. We look forward to welcoming you back on your next trip to our wonderful city. Kind Regards, Szymon - Guest Services Executive

10/10 – Hervorragend

Alexander

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and welcoming staff Nice and clean hotel Bar staff were exceptionally good
Aufenthalt von 1 Nacht im April 2024
Antwort von Faroq am 22. Apr. 2024
Dear Alexander,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Faroq - Guest Services Executive

8/10 – Gut

Lauren

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location on the Thames was terrific, it is close to many of the things we wanted to visit, to assorted restaurants, shops, and the underground. The staff was polite, considerate and accommodating. The food was excellent, and we recommend the tea. Highly recommend.
Aufenthalt von 7 Nächten im April 2024
Antwort von Faroq am 15. Apr. 2024
Dear Lauren, Thank you for choosing to stay with us and leaving this lovely review. We find that when you combine our amazing location with our incredible service it is an unbeatable combination. We hope to see you in our wonderful city again soon. Kind regards, Faroq - Guest Services Executive

10/10 – Hervorragend

OBED

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Lo céntrico de lo mejor de Londres
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services am 15. Apr. 2024
Dear Obed, Thank you for choosing to stay with us and leaving this review of our one of a kind location. We hope to have the pleasure of welcoming you back soon. Kind Regards, John - Guest Services Executive

10/10 – Hervorragend

David Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent all around!
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services am 15. Apr. 2024
Dear David Michael, Thank you for choosing to stay with us and leaving this review. We hope to have the pleasure of welcoming you back soon. Kind Regards, John - Guest Services Executive

10/10 – Hervorragend

Stephen

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Glenn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location for us. Beautiful hotel. The only complaint was that we had 3 guests in the room and the property did not offer many options for a third guest. We had a very, very small, uncomfortable rolling bed for a third adult which was disappointing as we paid extra for a third person.
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services am 14. Apr. 2024
Dear Glenn, We are delighted to read that you had a memorable stay with us and enjoyed the ease of movement our unbeatable location gives us. I have passed on your comments regarding multiple guests to the relevant department heads. We hope to welcome you back soon. Kind regards, Szymon - Guest Services Executive

10/10 – Hervorragend

Michael, Valley

Gut: Sauberkeit und Personal & Service
The hotel is perfect in every respect. The rooms are comfortable, the grounds of the hotel are beautiful, and the staff was friendly, helpful, and knowledgable. The breakfast buffet was great as was the afternoon tea. The location of the hotel was also very convenient.
Aufenthalt von 8 Nächten im April 2024
Antwort von Feedback am 14. Apr. 2024
Dear Michael, Thank you for staying with us and taking the time to leave this 5-star review. It is a pleasure to hear that you had a wonderful stay. We look forward to seeing you in our amazing city soon. Kind regards, Szymon - Guest Services Executive

8/10 – Gut

Kristin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall nice hotel in convenient location across the river from the London Eye.
Aufenthalt von 3 Nächten im März 2024
Antwort von Guest Services am 12. Apr. 2024
Dear Kristin, Thank you for choosing to stay with us and leaving this lovely review. We find that when you combine our amazing location with our incredible service it is an unbeatable combination. We hope to see you in our wonderful city again soon. Kind regards, John - Guest Services Executive

10/10 – Hervorragend

Jennie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous property at the heart of it all, room was well appointed and very comfortable. A rollaway bed was already put in the room and I appreciated the fridge with a few goodies (although we booked with another room, and his fridge had wine beer and more goodies, still, the water and popcorn were appreciated) would highly recommend!
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 12. Apr. 2024
Dear Jennie, Thank you for your warm review. We are glad you enjoyed your stay and that the service provided was pleasant. We look forward to welcoming you again soon. Kind regards, John- Guest Services Executive

10/10 – Hervorragend

Erica

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services Executive am 1. Mai 2024
Dear Erica, Thank you for taking the time to leave a wonderful review. We look forward to seeing you again in our wonderful city. John - Guest Services Executive

6/10 – Okay

Dan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 6 Nächten im März 2024
Antwort von Guest Services am 11. Apr. 2024
Dear Dan, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted that you enjoyed your stay. We will continue to do all we can to close all service gaps. We hope to welcome you again soon. Kind regards, John- Guest Services Executive

8/10 – Gut

Charles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent location
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 10. Apr. 2024
Dear Charles, Thank you for taking the time to leave this glowing review. It is a pleasure to know you enjoyed our unique location. We are looking forward to welcoming you back on your next trip. Kind regards, John - Guest Services Executive

10/10 – Hervorragend

Kelly

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services Executive am 30. Apr. 2024
Dear Kelly,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, John- Guest Services Executive