Schreibtisch, laptopgeeigneter Arbeitsplatz, Bügeleisen/Bügelbrett

Bewertungen von Hampton Inn by Hilton Los Angeles Airport

2.5 out of 5
Hampton Inn by Hilton Los Angeles Airport
10300 S La Cienega Blvd, Inglewood, CA

Bewertungen

7.6

Gut

15 von insgesamt 31 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 31 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 31 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 31 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 31 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

7.8/10

Personal & Service

6.0/10

Ausstattung

7.2/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Nora

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Worse stay starting with someone trying to get into my room at 4:30 am to them calling early on my check out day to say the water would be shut down and it never did. The “General Manager” has 0 customer service skills and not once did he apologize or do anything to make it right. Was by far my worst experience ever at a hotel. Motel 6 probably had better service.
Aufenthalt von 3 Nächten im April 2024
Antwort von Leslie am 1. Mai 2024
I am deeply sorry to hear about the series of issues you experienced during your stay with us.Please know that we take your feedback seriously and will address these issues internally to ensure they do not happen again in the future.We understand that your experience fell far below expectations and apologize for any inconvenience this may have caused. We would like the opportunity to make it right and regain your trust. Please reach out to our management team directly so we can discuss your stay further and work towards a resolution. Thank you for bringing these issues to our attention.

8/10 – Gut

Raymond

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Limited parking area Great staff, breakfast, room
Aufenthalt von 1 Nacht im April 2024
Antwort von Leslie am 1. Mai 2024
Thank you for your feedback! We're glad to hear that you enjoyed our staff, breakfast, and room during your stay. We apologize for any inconvenience caused by our limited parking area and appreciate your understanding. We hope to welcome you back for another great experience soon.

6/10 – Okay

Steve

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Credit Card Machine broke down as we were registering. Tried 3 different cards and none worked and it took 15-20 minutes to register. Front desk clerk, Tanya was, however, a gem. She took care of us all weekend. Also, when we were trying to leave to make it to the airport for a flight, a staff member had allowed someone to park overnight on the ramp out of the underground garage, completely blocking our exit. Had to call an Uber to pick up my friend or he would have missed his flight. Tanya, again, was tremendous and took the parking charge off of our bill for the inconvenience.
Aufenthalt von 2 Nächten im April 2024
Antwort von Leslie am 1. Mai 2024
Thank you for taking the time to leave a review. We're glad to hear that Tanya was able to make your stay enjoyable despite the initial inconvenience with the credit card machine and the parking situation. We understand how frustrating those experiences can be and we sincerely apologize for the inconvenience caused. We will use your feedback to improve our processes and ensure a more seamless experience for all of our guests in the future. We hope to have the opportunity to welcome you back again soon. Thank you for choosing our hotel.

6/10 – Okay

Laura

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
It's less than basic, but this will do if you are looking for something close to LAX. Also, expired yogurt and brown bananas are just a glimpse of how awful their breakfast is.
Aufenthalt von 1 Nacht im März 2024
Antwort von Leslie am 1. Mai 2024
Thank you for sharing your feedback with us. We apologize for the disappointing experience you had with our breakfast offerings. We take your comments seriously and will address this issue with our team to ensure that our guests receive fresh and quality food options. We hope that you will give us another chance in the future to provide you with a more positive stay. Thank you for choosing to stay with us.

10/10 – Hervorragend

Antionette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love it there I’m have to come back 😍😍😍😍
Aufenthalt von 1 Nacht im März 2024
Antwort von Leslie am 1. Mai 2024
We are thrilled to hear that you loved your experience with us and that you are planning to come back! We can't wait to welcome you back and provide you with another fantastic stay. Thank you for choosing our hotel and for taking the time to share your feedback. We look forward to having you with us again soon!

2/10 – Ungenügend

Eric

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Didn't like difficulty/lack of obtaining room service, fire alarm going off in the early morning. Desk attendant Marty was extremely courteous and helpful during our stay. Please commend him.
Aufenthalt von 2 Nächten im März 2024
Antwort von Leslie am 21. März 2024
We sincerely apologize for the inconvenience you experienced during your stay with difficulty obtaining room service and the fire alarm going off in the early morning. We will certainly look into ways to improve in these areas to ensure a better guest experience in the future.We are glad to hear that desk attendant Marty was able to provide you with exceptional service during your stay. We will make sure to commend him for his courteous and helpful demeanor. We appreciate your feedback and hope to welcome you back for a more enjoyable stay. Thank you for your review.

10/10 – Hervorragend

Kelsea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing staff super convenient location
Aufenthalt von 1 Nacht im März 2024
Antwort von Leslie am 21. März 2024
Thank you for your kind words about our staff and location! We strive to provide exceptional service and a convenient experience for all our guests. We hope to welcome you back to our hotel again soon.

4/10 – Schlecht

Eric

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ants were in the breakfast area and in our room all over the floor.
Aufenthalt von 2 Nächten im März 2024
Antwort von Leslie am 21. März 2024
We sincerely apologize for the inconvenience you experienced during your stay with us. We take cleanliness and pest control very seriously and have already addressed this issue with our housekeeping staff and pest control team to ensure it does not happen again. We appreciate your feedback and hope you will give us another opportunity to provide you with a comfortable and enjoyable stay in the future.

8/10 – Gut

Yuriko

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Construction site, under restoration
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Taneira

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

John

Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Victoria

Gut: Sauberkeit, Personal & Service und Ausstattung
There were no soap in any of the dispensers, the cable was weird, the parking was a bit uneasy the property was under construction but the man working front desk was a sweetheart💁‍♀️
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Leslie am 28. Dez. 2023
Thank you very much for choosing to stay with us at our hotel! We sincerely appreciate your recent visit and taking the time to share your feedback with us.

10/10 – Hervorragend

Wendy

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Leslie am 28. Dez. 2023
Thank you very much for choosing to stay with us at our hotel! We sincerely appreciate your recent visit and taking the time to share your feedback with us.

10/10 – Hervorragend

Anthony

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best place
Always a good stay when me and my girl stay here
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Brandi

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love it!
We LOVE this place! We took a chance despite of the bad reviews, and they have to be people who are competing or something , because we’ve always gotten the best service, they’re quick to handle any issue, they’re all super friendly, quiet hotel, the parking isn’t all that great but it depends on the day and time, that’s really the only thing negative I have to ever say about this place!
Aufenthalt von 6 Nächten im Oktober 2023

2/10 – Ungenügend

Blanca

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Deplorable, unsafe, disgusting and sketchy
Hotel was extremely run down, had a terrible odor in common areas and rooms. Carpets were filthy and staff was not very helpful. My room faced the freeway and was very noisy. We slept maybe 2 hours at best. The other family I was with checked out immediately due to the very poor condition of the hotel. I called the front desk to ask if all rooms were in this condition and they said “yea, pretty much”. The only reason I did not check out is because I was without transportation it was late in a shady neighborhood and my daughter was falling asleep. Please beware of this place. The only positive I can give is the shuttle ride to LAX. The driver was timely, courteous and had a very clean vehicle. I should mention that as we were waiting for the shuttle two guest were outside smoking marijuana and another patron was being arrested in the parking lot. You can make this stuff up!!
Aufenthalt von 1 Nacht im Juni 2021