Standardzimmer, Nichtraucher

Bewertungen von Hollywood Inn Express South

2 out of 5
Hollywood Inn Express South
141 N Alvarado St, Los Angeles, CA

Bewertungen

7.4

Gut

533 von insgesamt 1542 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
426 von insgesamt 1542 Gästebewertungen haben eine Bewertung von 8 - Gut" "
238 von insgesamt 1542 Gästebewertungen haben eine Bewertung von 6 - Okay" "
137 von insgesamt 1542 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
208 von insgesamt 1542 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.4/10

Sauberkeit

7.6/10

Personal & Service

6.6/10

Ausstattung

7.2/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Dirk

Mit der Familie gereist
Gut: Sauberkeit
Licht und Schatten
Das Hollywood Inn liegt im Bereich des Koreanischen Viertels in Los Angeles. Es besteht aus mehreren Reihen zweistöckiger Gebäude mit Parkplätzen (separat zu buchen) davor. Die Einrichtung ist minimalistisch/zweckmäßig. Wasserkocher/Mikrowelle/Kaffeemaschine gibt es nicht. Unser Zimmer hat dauerhaft modrig gerochen. Die Betten sind jedoch durchaus gut und die zentrale Lage und der günstige Preis ist für die Familienreise sehr vorteilhaft.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hollywood Inn Express South Management am 16. Aug. 2023
Dear Dirk,Thank you for your feedback.  We appreciate your positive remarks about our central location, affordable rates, and comfortable beds.  We apologize for any inconvenience you experienced, and we're actively working on addressing the room odor issue.  While we offer minimalist furnishings, your comments help us enhance the guest experience.  We hope to welcome you and your family back for an improved stay.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Natalie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Grundsätzlich für die Preiskategorie top. Wir hatten ein richtig großes Zimmer (ca. 50qm)plus Badezimmer mit zwei Waschbecken und einer separaten Toilette. Okay, der Teppich war 30 Jahre alt...klar in der Preiskategorie. Die Umgebung ist eher "geht so", aber die Lage ist spitze: man ist schnell in Downtown, schnell bei den Universal Studios, schnell auf dem Santa Monica Freeway etc... Wer nicht allzu pingelig ist, ist hier gut aufgehoben.
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Hollywood Inn Express South Management am 17. Juli 2023
Dear Natalie,Thank you for your review!  We're delighted to hear that you found our hotel to be top in its price category.  It's great to know that you enjoyed the spacious room and the additional amenities such as the bathroom with two sinks and a separate toilet.  We appreciate your understanding about the carpet, which is reflective of our competitive pricing.  We value your feedback and hope to provide you with an even better experience in the future.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Oliver

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice motel in a safe area. Stayed here at a weekend and we had always the same parking lot in front of our 3 bed room. The room was clean and there is enough space for a family. If you are looking for breakfast go to Winchell's & Brooklyn Bagels around the corner. I can recommend both shops. Walking distance to Dodgers stadium. Price-performance ratio is very good. There's always something to criticize about anything but it's difficult to find a better room at weekends.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Hollywood Inn Express South Management am 14. Juni 2023
Dear Oliver,Amazing! Thank you for giving us a PERFECT score review and for recommending our hotel to other travelers.  We are glad you found the parking in front of your rooms.  It makes us so happy to know that you loved our well-maintained and clean hotel during your stay.  We are happy you enjoyed our convenient location.  It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again at Hollywood Inn Express South, soon.Thank You,Hollywood Inn Express South Management

6/10 – Okay

Katharina

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Zimmer nicht sauber , Rezeption unfreundlich , laut , 2 x Polizei in Nachbarzimmer
Antwort von Hollywood Inn Express South Management am 25. Jan. 2023
Dear Katharina,Thanks for taking the time to provide us with your valuable feedback!  Please accept my sincere apologies for the state of your guest room and overall experience. This is a very uncommon scenario, and we again apologize for any inconvenience caused.  I wanted to apologize for the lackluster experience you faced personally. Your review is very alarming, and I will definitely speak with the manager on duty to make sure this won't happen again. I am very sorry that you had a poor customer service experience.  I want to apologize for any noise you experienced during your stay personally. Our guests normally find our hotel to be nice and quiet. We hope you will give us another chance to show you an improved level of tranquility.  I hope you will give us another chance to serve you much better in the future.Sincerely,Hollywood Inn Express South Management

8/10 – Gut

Leon

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Wir konnten einen Tag eher ohne Probleme anreisen und dann im selben Zimmer bleiben. Personal hat ihr bestes gegeben alle fragen und Anliegen zu beantworten
Antwort von Hollywood Inn Express South Management am 19. Jan. 2023
Dear Leon,Thank you for taking the time to write our Los Angeles hotel an outstanding review.  Your kind words directed towards our hard-working staff are very much appreciated, and your feedback shall be communicated to them, which shall undoubtedly brighten their day.  We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score.Thank You,Hollywood Inn Express South Management

6/10 – Okay

Marcel

Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Hollywood Inn Express South Management am 10. Jan. 2023
Dear Marcel,Thank you for taking the time to review your stay at Hollywood Inn Express South.  We hope you enjoyed your stay, and the staff at Los Angeles hotel was able to serve you with comfort and impressive hospitality.  We apologize for any inconvenience you faced and would love to hear any feedback you wish to share.  We hope you choose us again for your next trip to Los Angeles.Thank You,Hollywood Inn Express South Management

6/10 – Okay

Dominik

Mit einer Gruppe gereist
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Hotel Staff am 4. Juli 2022
Thank you for your feedback.

10/10 – Hervorragend

Rina

Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Mackenzie

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great stay for going to the Wiltern that night. Check in staff seemed like we were an inconvenience to help but everyone else staff wise that we met was great.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hollywood Inn Express South Management am 23. Okt. 2023
Dear Mackenzie,We're delighted to hear you had a great stay, especially for your Wiltern event!  We apologize if the initial check-in experience seemed less welcoming, and we'll certainly address this for improved service.  Our dedicated team is committed to ensuring your comfort and enjoyment throughout your stay, and we're thrilled that the rest of the staff left a positive impression.  We hope you'll choose to stay with us again and provide an even more memorable experience.  Thank you for your feedback!Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Manuel

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Everything was great, thank you.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Hollywood Inn Express South Management am 20. Okt. 2023
Dear Manuel,Thank you so much for the PERFECT SCORE review.  We are glad you had a wonderful stay at Hollywood Inn Express South.  We work tirelessly to ensure our guests experience the best hospitality in Hollywood Inn Express South.  Again, we are so glad you enjoyed your stay, and we would love to host you again.Thank You,Hollywood Inn Express South Management

2/10 – Ungenügend

Kimberly Ann

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 19. Okt. 2023
Dear Kimberly Ann,Thank you for taking the time to leave a rating about your stay.  We would appreciate any additional feedback you may have about your visit.  Our team strives to provide excellent service, and we would love to give a better stay for you on your next trip.Sincerely,Hollywood Inn Express South Management

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
DO NOT STAY HERE!!!
Please do not stay here! Over priced and there was a cockroach in our room and it got into my luggage and I didn’t even know until I got home!!! The rooms smells nasty as soon as you walk in, and the carpet is dirty! Charged us parking PER DAY! When we’ve stayed here before we were never charged. Over all I would never stay here again I rather stay at a nice hotel that actually cares about the cleanliness of their establishment.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 18. Okt. 2023
Dear Guest,We deeply regret your disappointing experience during your recent stay.  We sincerely apologize for the presence of a cockroach in your room; this is unacceptable.  We will be addressing the cleanliness and pest control issues immediately to ensure it doesn't happen again.  We understand your concerns about pricing and parking charges.  We continually assess our rates to offer competitive value.  Your feedback is invaluable, and we are committed to delivering a better experience in the future.  We hope you reconsider, as we aim to prioritize guest comfort and satisfaction.  Thank you for sharing your concerns; we appreciate your input.Sincerely,Hollywood Inn Express South Management

2/10 – Ungenügend

Ana Betancourt

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 18. Okt. 2023
Dear Ana Betancourt,I am sorry to hear that you didn't enjoy your time during your stay with us in Hollywood Inn Express South.  We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short.  Please accept my sincere apologies that we did not exceed your expectations.  I wish you would have alerted our staff about the issues you experienced.  They would have gladly looked into it and resolved it.  I hope you give us another chance to earn your loyalty.Thank You,Hollywood Inn Express South Management

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
The rooms do not look even close to what the pictures are. It was a place to stay but it was you get what you pay for.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 17. Okt. 2023
Dear Guest,We apologize for any disappointment you experienced with our rooms not meeting your expectations based on the pictures.  We strive to provide a comfortable and affordable stay.  Our team continuously works on improving the guest experience, and we appreciate your feedback.  We hope you were able to enjoy other aspects of your stay, and we value your input as it helps us enhance our services.  Thank you for choosing our hotel.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Timothy

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hollywood Inn Express South Management am 7. Nov. 2023
Dear Timothy,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

8/10 – Gut

Rehea M

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The surrounding area felt unsafe. There were a lot of homeless people around at all hours of the night.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 17. Okt. 2023
Dear Rehea,We appreciate your feedback and take guest safety seriously.  We regret any discomfort you experienced due to the surrounding area.  While we cannot control external factors, we continuously work on enhancing security measures within the hotel to ensure a safe and pleasant stay for our guests.  Your comfort and security are our top priorities, and we are committed to providing a peaceful atmosphere within our property.Thank You,Hollywood Inn Express South Management

4/10 – Schlecht

Berenice

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
There was insects in the room,
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 16. Okt. 2023
Dear Berenice,We apologize for any inconvenience you experienced during your stay.  Ensuring a pest-free environment is a top priority for us, and we take this feedback seriously.  Our dedicated team will immediately address the issue, conducting a thorough inspection and necessary pest control measures in the affected room.  We appreciate your feedback as it helps us improve and maintain the high standards of cleanliness and comfort we aim to provide for our guests.  We hope you'll give us another chance to exceed your expectations on your next visit.  Thank you for bringing this to our attention.Sincerely,Hollywood Inn Express South Management

2/10 – Ungenügend

Ali Mustafa Ali

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
staff is inconvenient
Aufenthalt von 2 Nächten im September 2023
Antwort von Hollywood Inn Express South Management am 16. Okt. 2023
Dear Ali,We apologize for any inconvenience you experienced during your stay.  We take guest feedback seriously and will address the issue promptly to ensure a more comfortable and seamless experience for future guests.  Our team is committed to providing exceptional service, and we will work to improve in this aspect.  Please know that we value your feedback and aim to exceed your expectations on your next visit.  Thank you for choosing our hotel, and we hope to welcome you back for a more enjoyable stay.Sincerely,Hollywood Inn Express South Management

10/10 – Hervorragend

BRENDA

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice room
The room was big, clean and comfortable, the location is good and the staff very friendly.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 31. Okt. 2023
Dear BRENDA,We're delighted to hear that you found our hotel room spacious, clean, and comfortable.  Our prime location is indeed a great advantage for our guests.  We take pride in our friendly staff, who are always ready to assist you during your stay.  Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.  Thank you for choosing our hotel!Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Spacious room, reliable wifi were great. Neighborhood is a bit on the sketchy side, but easily walkable conveniences such as coffee shop and 7-11 are appreciated.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 12. Okt. 2023
Dear Stephen,We're delighted to hear that you enjoyed the spacious rooms and reliable Wi-Fi during your stay with us.  While we're pleased to provide convenient amenities like a nearby coffee shop and 7-11, we apologize if you found the neighborhood to be less desirable.  Our guests' safety is of utmost importance, and we continually work to enhance security measures.  Your feedback is invaluable as we strive to improve the overall guest experience.  We hope to welcome you back soon and offer an even more enjoyable stay.  Thank you for choosing our hotel.Thank You,Hollywood Inn Express South Management

6/10 – Okay

Kimberlee, Bainbridge Island

Noisy motel, filthy carpet in rooms, parking was extra and very challenging. They overbooked the parking lot and I didn't have a spot on my 2nd night. I would not stay here again.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 10. Okt. 2023
Dear Kimberlee,We deeply regret to hear about your disappointing experience at our motel.  We sincerely apologize for the noise disturbances and the condition of our room carpets.  We're also sorry for any inconvenience you faced with parking; this was due to an unexpected overbooking issue.  We understand your frustration, and we're actively working to improve these aspects of our service.  We hope you'll reconsider and give us another chance in the future, as we're committed to making necessary improvements to ensure a more pleasant stay for our guests.  Thank you for your feedback.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hollywood Inn Express South Management am 11. Okt. 2023
Dear William,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Maritza

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hollywood Inn Express South Management am 11. Okt. 2023
Dear Maritza,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express South.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Hollywood Inn Express South hotel soon!Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

ELIZABETH

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 11. Okt. 2023
Dear ELIZABETH,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Paola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Is good rooms
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hollywood Inn Express South Management am 10. Okt. 2023
Dear Paola,We appreciate your feedback regarding our hotel rooms.  Your positive comment encourages us to continue providing comfortable and enjoyable accommodations.  We are committed to maintaining the quality of our rooms and ensuring a pleasant stay for all our guests.  Thank you for choosing us, and we look forward to welcoming you back in the future.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Raul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked just about everything about this hotel. The only thing I wish they had was a coffee maker in the room. Every morning I had to walk about 2 blocks to buy coffee. Other than that, nice room and staff.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 10. Okt. 2023
Dear Raul,We appreciate your positive feedback regarding your stay at our hotel.  We're delighted to hear you enjoyed your room and found our staff accommodating.  We understand your desire for in-room coffee makers, and we'll certainly consider this for future improvements.  We aim to enhance our guests' experience, and your input helps us in that endeavor.  Thank you for choosing our hotel, and we hope to welcome you back in the future for an even more convenient and enjoyable stay.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

NORA

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hollywood Inn Express South Management am 10. Okt. 2023
Dear NORA,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

2/10 – Ungenügend

Simioniuc

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hollywood Inn Express South Management am 31. Okt. 2023
Dear Simioniuc,I am sorry to hear that you didn't enjoy your time during your stay with us in Hollywood Inn Express South.  We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short.  Please accept my sincere apologies that we did not exceed your expectations.  I wish you would have alerted our staff about the issues you experienced.  They would have gladly looked into it and resolved it.  I hope you give us another chance to earn your loyalty.Thank You,Hollywood Inn Express South Management

6/10 – Okay

Sung

Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 9. Okt. 2023
Dear Sung,Thank you for leaving us a rating of your stay with us at Hollywood Inn Express South.  We work tirelessly to ensure our guests experience the best hospitality in Hollywood Inn Express South.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

8/10 – Gut

Everett

Mit der Familie gereist
NO COFFEE 😤😡☕️. FULL PRICE, for a 1.5 star MOTEL
We spent good money, to stay here...and we was happy with the r0om location. The problem is, this HOTEL should have COFFEE AND MICROWAVES IN THE ROOM, and CONTINENTAL breakfasts. They didn't even have coffee at the front desk. They said the cups haven't been delivered from their supplier, and basically...OH WELL...was the attitude. They are clearly trying to save money..by NO coffee in the rooms and NO microwave. They MUST put this in their adds. It is a enclosed, semi nice spot, in the middle of what feels like a homeless area. Cigarette burns everywhere in the room. Tiny spiders crawling through your belongings. Old Towels that need to be thrown out, and new ones bought. Parking is tight. They are barely a 2 star hotel, just 1 notch above a roadside MOTEL. NO COFFEE in the room! come on OWNERSHIP of HOLLYWOOD INN SOUTH... Don't be so cheap...put COFFEE MAKERS back in the rooms and offer a continental breakfast.
Aufenthalt von 4 Nächten im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Everett,We appreciate your feedback and are pleased to hear you were satisfied with your room's location.  We apologize for any inconvenience you experienced regarding the absence of coffee makers and microwaves in the room, as well as the breakfast offerings.  We understand your concerns and will take them into consideration for future improvements.  We regret any issues with cleanliness and maintenance you encountered, and we will address these promptly.  Our goal is to enhance our guests' experience, and your comments will help us achieve that.  We hope you'll give us another chance to provide you with a more enjoyable stay in the future.  Thank you for your valuable input.Thank You,Hollywood Inn Express South Management

4/10 – Schlecht

Jennifer

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is really old. You can smell the old carpet the instant you enter the room. The area is unsafe, a homeless throw a rock on our rented van while entering the premises. Dirty all around and microwave area is weird. They can’t even store your luggages when you have a later flight like other hotels/Inns. Not worth the price. Avoid this property. Sorry not sorry.
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Jennifer,We sincerely apologize for your disappointing experience at our hotel.  We deeply regret the inconveniences you encountered, including the condition of our rooms and the safety concerns in the area.  We take guest safety seriously and will investigate the incident immediately.  Your feedback about cleanliness and luggage storage will be used for improvement.  We understand your dissatisfaction with the value for your money and will work diligently to enhance our offerings.  We value your input and hope to have the opportunity to provide you with a much-improved stay in the future.  Your comfort and safety are our top priorities.Sincerely,Hollywood Inn Express South Management

10/10 – Hervorragend

Jaime

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My stay in the hotel so amazing no stress and quit
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Jaime,We're delighted to hear that you had an amazing and stress-free stay at our hotel.  Providing a peaceful and serene environment for our guests is our top priority, and we're thrilled that you experienced just that.  Your comfort and satisfaction are of utmost importance to us, and we look forward to welcoming you back for another wonderful stay in the future.  Thank you for choosing our hotel for your accommodation needs.Thank You,Hollywood Inn Express South Management

8/10 – Gut

Ashiadelle

Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Ashiadelle,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Adrian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love the room so spacious
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Adrian,We're delighted to hear that you enjoyed the spaciousness of your room during your stay with us!  Providing comfortable and roomy accommodations is a priority for us, ensuring our guests have a relaxing and enjoyable experience.  We appreciate your positive feedback and look forward to welcoming you back for another great stay in the future.  Thank you for choosing our hotel!Thank You,Hollywood Inn Express South Management

8/10 – Gut

Daniel

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
It was good stay bed were clean and bathroom was clean but the ac can be better I recommend this hotel
Aufenthalt von 3 Nächten im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Daniel,We appreciate your positive feedback regarding our clean beds and bathrooms during your stay.  Your suggestion regarding the AC is duly noted, and we will certainly work on improving that aspect to enhance guest comfort.  Thank you for recommending our hotel, and we look forward to serving you even better on your next visit.Thank You,Hollywood Inn Express South Management

2/10 – Ungenügend

Selam

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Selam,Thank you for the review.  We apologize for any inconvenience you faced while staying at our hotel.  We would love to know about your experience to ensure it doesn't happen again.  Thanks for staying at Hollywood Inn Express South.Sincerely,Hollywood Inn Express South Management

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear John,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Guest,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Yezmin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im September 2023
Antwort von Hollywood Inn Express South Management am 3. Okt. 2023
Dear Yezmin,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Hollywood Inn Express South.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Hollywood Inn Express South hotel in the near future!Thank You,Hollywood Inn Express South Management

8/10 – Gut

Gianni

Gut: Zustand der Unterkunft
Aufenthalt von 5 Nächten im September 2023
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Gianni,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Thank You,Hollywood Inn Express South Management

8/10 – Gut

Sergio Omar

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 3. Okt. 2023
Dear Sergio,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon! Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

Jan

Aufenthalt von 6 Nächten im September 2023
Antwort von Hollywood Inn Express South Management am 3. Okt. 2023
Dear Jan,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

10/10 – Hervorragend

ibrahim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Antwort von Hollywood Inn Express South Management am 4. Okt. 2023
Dear Ibrahim,Thank you for a Perfect Score Rating on your stay at Hollywood Inn Express South.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated.  We would love to host you again for your next visit to Hollywood Inn Express South.Thank You,Hollywood Inn Express South Management

2/10 – Ungenügend

Kenneth

Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 19. Okt. 2023
Dear Kenneth,I am sorry to hear that you didn't enjoy your time during your stay with us in Hollywood Inn Express South.  We aim to deliver 100% guest satisfaction, but it's apparent in your case that we fell short.  Please accept my sincere apologies that we did not exceed your expectations.  I wish you would have alerted our staff about the issues you experienced.  They would have gladly looked into it and resolved it.  I hope you give us another chance to earn your loyalty.Sincerely,Hollywood Inn Express South Management

6/10 – Okay

Kajsa

Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 29. Sept. 2023
Dear Kajsa,Thank you for rating your stay at  Hollywood Inn Express South.  We are glad to learn that your stay at our Los Angeles Hotel was good; however, we would love to know how we could've improved your experience.  Please do reach out to us to provide more details about your experience so we can continue to improve our product and service.Thank You,Hollywood Inn Express South Management

6/10 – Okay

Darrell

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
OK. I would go back have recommendations.
Parking spaces should be assigned vis room number. Parking late at night is a pain. Three queen beds was great for 3 friends. Room service was spotty. I asked the first day and go some service later in the day. I got none for a few days and finally asked why when I had asked. I was told you had to ask for it each day you stayed if you wanted it. The staff was mostly helpful. Some were not overtly helpful, but none were rude. The location was close to everything. The area was not great..i.e. a mile from the biggest homeless shelter I had ever seen, but staff patrolled all night, and I never felt threatened going to the car in the middle of the night. yhe pool was small, but clean. I wished they had more than three chairs. (there were three adults in my party) I would stay there again with friends, but not with children.
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 28. Sept. 2023
Dear Darrell,We appreciate your detailed feedback regarding your recent stay at our hotel.  We understand your concerns about parking and will consider assigning spaces by room number to enhance convenience.  We apologize for the inconsistency in room service and have taken note of your suggestion to improve daily service communication.  We're pleased that our location provided easy access to local attractions, despite the area's challenges.  Your safety is our priority, and we're glad you felt secure during your stay.  We'll certainly look into providing more poolside seating to accommodate larger parties.  We hope to welcome you and your friends back soon.Thank You,Hollywood Inn Express South Management

8/10 – Gut

noeline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 28. Sept. 2023
Dear Noeline,Thank you for choosing to stay with us when you visited Los Angeles.  It makes me happy to hear see you enjoyed your stay.  We hope to be able to host you again soon at Hollywood Inn Express South!Thank You,Hollywood Inn Express South Management

4/10 – Schlecht

Angel M. Soldevila

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Hollywood Inn Express South Management am 28. Sept. 2023
Dear Angel,We apologize for the difficulties you encountered during your stay at our Los Angeles hotel. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations.  We certainly would love to hear directly from you with more context and feedback on where we failed to meet your expectations.Sincerely,Hollywood Inn Express South Management

8/10 – Gut

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im September 2023
Antwort von Hollywood Inn Express South Management am 28. Sept. 2023
Dear Maria,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon! Thank You,Hollywood Inn Express South Management

4/10 – Schlecht

marc

Aufenthalt von 11 Nächten im September 2023
Antwort von Hollywood Inn Express South Management am 28. Sept. 2023
Dear Marc,We are sorry to see that your experience at our hotel, Hollywood Inn Express South, was not up to par.  We hope you will give us another chance to provide you with the superior hospitality we are typically known for.  If you read all of our previous reviews, you will find that we take immense pride in offering a great place to stay, and it's important to us to take the feedback guests provide and look for ways to improve.  Thank you for choosing to stay with us.Thank You,Hollywood Inn Express South Management