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Bewertungen von Hyatt Regency Valencia

3.5 out of 5
Hyatt Regency Valencia
24500 Town Center Drive, Valencia, CA

Bewertungen

8.8

Hervorragend

650 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
195 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
86 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
40 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
33 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.0/10

Personal & Service

8.6/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Klaus

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Erika am 14. Dez. 2023
Hello Klaus,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was treated very well.I had a great experience.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Edwin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good hotel near a lot of stuff walking distance and it’s all safe to walk in late
Aufenthalt von 3 Nächten im April 2024
Antwort von Erika am 25. Apr. 2024
Dear Edwin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Carlos, Loveland

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel in the middle of beautiful Valencia, we've stayed here 3 times and the only thing we didn't love was a little construction around the pool area, no big deal!
Aufenthalt von 3 Nächten im April 2024
Antwort von Erika am 25. Apr. 2024
Dear Carlos,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Sergio

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice location, across from the mall and dining .
Aufenthalt von 1 Nacht im April 2024
Antwort von Erika am 25. Apr. 2024
Dear Sergio,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Seungbeom, Santa Clarita

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Erika am 25. Apr. 2024
Dear Seungbeom,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Katrina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved how close to shopping and restaurants it was!
Aufenthalt von 2 Nächten im April 2024
Antwort von Erika am 22. Apr. 2024
Dear Katrina,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Tara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Erika am 18. Apr. 2024
Dear Tara,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

6/10 – Okay

Zoe

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The floors were not clean. There was dried old noodles on the floor when we checked in and stayed there for our whole stay and the room was constantly dusty. The room service trays of other guest and ourselves were in the hallway for 11 hours. The towels were ripped and the bedding was old and flat- the down was all gone and the bedding felt like hospital beds. The hallway entry table at the elevator had the same trash on it for our week stay and was dusty and dirty. There was no service by the fire place due to staffing and the outside tables were dirty and the canopy’s were torn and dirty. We have been staying here multiple times a year for years now because we have family in Valencia and I’m sad to say this was our last stay. This place has taken a huge dive from its height in the early 00 and it needs a deep clean and staffing support. We paid 175 a night for a week stay and do not feel it was money well spent.
Aufenthalt von 1 Nacht im April 2024
Antwort von Erika am 18. Apr. 2024
Dear Zoe,Your expectations are very important to us, and we sincerely apologize for not meeting and exceeding them during your recent stay. We are grateful you took the time to share your impressions so we may address any missed opportunities for excellent service. It is our hope that your future travel will give us an opportunity to welcome you for a more memorable overall experience.Sincerely, Erika

8/10 – Gut

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Erika am 18. Apr. 2024
Dear Pamela,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

8/10 – Gut

Chunping

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The gym was small, some of the equipments were outdated
Aufenthalt von 1 Nacht im April 2024
Antwort von Erika am 11. Apr. 2024
Dear Chunping,Thank you for your feedback. We hope to welcome you back soon.Sincerely, Erika

10/10 – Hervorragend

Elsie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 8. Apr. 2024
Dear Elsie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

6/10 – Okay

francisco

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Nosie could be heard throughout the night from possibly a fan below our room. We stayed in the third floor.
Aufenthalt von 1 Nacht im April 2024
Antwort von Erika am 4. Apr. 2024
Dear Francisco,Thank you for taking the time to share your feedback. We will be sharing your comments with the appropriate departments. Thank you again and we hope to welcome you back soon.Sincerely, Erika

10/10 – Hervorragend

THOMAS

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 4. Apr. 2024
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

8/10 – Gut

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast was not good at all. Other than that, nice place to stay. Just a little bit noisy at night. Close to shopping center.
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 1. Apr. 2024
Dear Claudia,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Thank you again and we hope to welcome you back some time.Sincerely, Erika

10/10 – Hervorragend

EDGARDO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent option…!!
Aufenthalt von 2 Nächten im März 2024
Antwort von Erika am 1. Apr. 2024
Dear Edgardo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

8/10 – Gut

Starsha

Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 22. Apr. 2024
Dear Starsha,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

2/10 – Ungenügend

Maily

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Erika am 1. Apr. 2024
Dear Maily,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely, Erika

10/10 – Hervorragend

Kathleen

Gut: Ausstattung
Clean rooms and quiet. No No coffee or tea in the room is disappointing.
Aufenthalt von 2 Nächten im März 2024
Antwort von Erika am 1. Apr. 2024
Dear Kathleen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Elaine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I enjoyed the attentiveness to cleanliness/details. Everyone was kind an professional. It was overall a welcoming, safe stay.
Aufenthalt von 4 Nächten im März 2024
Antwort von Erika am 1. Apr. 2024
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Arianna, Poulsbo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay, good buffet, beautiful rooms, comfy beds
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 27. März 2024
Dear Arianna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

6/10 – Okay

Rita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Safe and secure
Aufenthalt von 4 Nächten im März 2024
Antwort von Erika am 1. Apr. 2024
Dear Rita,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely, Erika

10/10 – Hervorragend

Kelly

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I always stay at this property when I’m traveling through the area.
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 27. März 2024
Dear Kelly,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

6/10 – Okay

Jose

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
No complementary breakfast
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 1. Apr. 2024
Dear Jose,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely, Erika

8/10 – Gut

Luis, Gilbert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean room and public areas. Parking was not super convenient, but it's free, so all good. The valet seems a but pushy for tips.
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 27. März 2024
Dear Luis,Thank you for the great review of our hotel!Sincerely, Erika

10/10 – Hervorragend

Shahada

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice property, the front desk lady was slightly overzealous but I think that’s just her personality she could chill out though!
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 25. März 2024
Dear Shahada,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Ying

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice area with golf course
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 25. März 2024
Dear Ying,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Kaveh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Erika am 25. März 2024
Dear Kaveh,,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

8/10 – Gut

Wenjian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
goof
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 20. März 2024
Dear Wenjian,Thank you for the review of our hotel.Sincerely, Erika

8/10 – Gut

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and service, busy parking
Aufenthalt von 2 Nächten im März 2024
Antwort von Erika am 20. März 2024
Dear William,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

8/10 – Gut

Kaia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I enjoyed the self parking option they had. They had a nice pool/hot tub area. There are plenty of places to eat across the street and throughout the area where the hotel is. I also like that there was a little convenience store in the lobby with a complimentary microwave to use. The staff was very kind and everything was clean!
Aufenthalt von 2 Nächten im März 2024
Antwort von Erika am 20. März 2024
Dear KaiaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Erika am 20. März 2024
Dear Joseph,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

2/10 – Ungenügend

Hae

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 20. März 2024
Dear Hae,Thank you for taking the time to share your feedback. Sincerely, Erika

10/10 – Hervorragend

Jonathan

Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 1. Apr. 2024
Dear Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Jorge

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
You have to bring your own charge-cord if you want to recharge your EV.
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 1. Apr. 2024
Dear Jorge,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

8/10 – Gut

Farah, Chula Vista

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed for one night last minute with our dog. Wonderfully convenient. Service was kind.Parking was free. Was surprised to find last guests (clean) clothes still in one of the drawers. Otherwise, no complaints.
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 13. März 2024
Dear Farah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

2/10 – Ungenügend

Randa

Verbesserungswürdig: Sauberkeit
By far the most disgusting experience ever. The first room had pee all over the floor in the bathroom. Then they changed me to a room where the cover on top of the mattress under the sheets was dirty with hair, public hair, and other stuff. Never will I stay here again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Erika am 13. März 2024
Dear Randa,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. All of your comments will be shared with the appropriate departments. Thank you again, and we hope to welcome you back soon.Sincerely, Erika

10/10 – Hervorragend

Merissa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing
Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 8. März 2024
Dear Merissa,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Jasmine

Aufenthalt von 1 Nacht im März 2024
Antwort von Erika am 25. März 2024
Dear Jasmin,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Marla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved having someone open the door for us! Friendly staff, helpful and caring.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Erika am 1. März 2024
Dear Maria,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Sam

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Erika am 25. März 2024
Dear Sam,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We really enjoyed our stay at the Hyatt Regency. Great shopping was right across the street!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Erika am 26. Feb. 2024
Dear Robert,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

8/10 – Gut

Danielle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved almost everything about this stay! Very helpful Doorman when needed, parking was great, beautiful lobby and very sweet staff. Bar hours were extremely short and ended at 9:30pm. We had a large party and it would have been nice to hang at the hotel bar for a night. The hallways to our room had the same pieces of small tissues on the floor for the 5 days we were there. Our room was not the cleanest. The toilet was broken when we arrived but was fixed in a timely manner. The tub did leak a lot and was addressed by staff. Overall it was a beautiful hotel with good staff service, it just needed more attention to cleanliness.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Erika am 22. Feb. 2024
Dear Danielle,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will be sharing your comments with the appropriate departments. We hope to welcome you back for a better experience.Sincerely, Erika

2/10 – Ungenügend

Michelle

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Toilet didn’t flush fr the first 24 hours we were there. Front desk staff rude. For a Hyatt we expected much more. Will not stay in this location again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Erika am 26. Feb. 2024
Dear Michelle.Thank you for taking the time to share your feedback with us. Please accept our sincerest apologies for the Toilet issues you encountered during your stay. We never want our valued guests to feel uncared for by our team and are truly sorry this was the outcome of your visit. All of your comments will be dealt with at a management level to prevent situations like this from reoccurring. We appreciate your patronage and very much regret the inconveniences caused by this unexpected situation. It is our hope that your future travel will give us an opportunity to welcome you for a more memorable overall experience.Sincerely, Erika

8/10 – Gut

Ralph E.

Gut: Sauberkeit
Nice hotel. Needs updating.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Erika am 26. Feb. 2024
Dear Ralph,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Alex

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel, large well equiped room with opening balcony door for fresh air. Excellent in room AC/Heat that is quiet and simple to operate. Nice location, close to walking or bicycling trails, easy car access from Freeway but removed enough to be quiet. Highly recommended facility
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Erika am 14. Feb. 2024
Dear Alex,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

8/10 – Gut

Priscilla, Tujunga

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Erika am 14. Feb. 2024
Dear Priscilla,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Dora

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Erika am 14. Feb. 2024
Dear Dora,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

laura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property and rooms. Centrally located to great restaurants and shopping. Most are within walking distance. Loved that the property was quiet and had a large restaurant and bar.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Erika am 6. Feb. 2024
Dear Laura,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely, Erika

10/10 – Hervorragend

Amber

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Erika am 5. Feb. 2024
Dear Amber,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely, Erika