Außenbereich

Bewertungen von Sheraton Cerritos Hotel

3.5 out of 5
Sheraton Cerritos Hotel
12725 Center Court Dr S, Cerritos, CA

Bewertungen

9.0

Wunderbar

690 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
186 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
69 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
27 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.0/10

Personal & Service

8.8/10

Ausstattung

9.2/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Ghazaleh

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not in the wuality of Sheraton hotels
I expected more than Sheraton hotel. The breakfast is really bad, the room is good, the location is also fine.
Aufenthalt von 4 Nächten im März 2023
Antwort von Customer Service am 6. Apr. 2023
Dear Ghazaleh,Thank you for taking the time to share your experience with us. We are disappointed to learn that our breakfast did not meet your expectations and we apologize for any inconvenience this may have caused during your stay. We will be sure to take your feedback into consideration as we work towards improving our breakfast options for our guests.We are glad to hear that you found your room to be good and that our location worked well for your needs. We strive to create a comfortable and convenient experience for our guests and are pleased to hear that we succeeded in some areas.Thank you again for choosing to stay with us and for providing us with valuable feedback about your stay. We hope to have the opportunity to better serve you in the future.

8/10 – Gut

Ernst

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gerne wieder
Schönes modernes Hotel mit grössen Zimmern. Modern eingerichtet, das Personal ist sehr freundlich. Die Einkaufsmöglichkeiten und Restaurants mit feinem Food sind sogar zufuss zu erreichen. Sehr schön gestaltete Umgebung. Wir empfelen es gerne weiter. Preis und Unterkunft passen gut zusammen.
Aufenthalt von 6 Nächten im Oktober 2022
Antwort von Customer Service am 24. Okt. 2022
Danke für die Rückmeldung, Ernst.Wir freuen uns, dass Sie einen großartigen Aufenthalt bei uns im Sheraton Cerritos Hotel hatten. Es ist wunderbar zu hören, dass Sie unser modernes Ambiente, freundliches Personal und die ideale Lage zu schätzen wissen. Wir hoffen, Sie bald wieder zu sehen!

8/10 – Gut

Monique

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Service am 29. Apr. 2024
Monique, thank you for choosing Sheraton Cerritos Hotel and for leaving a 4-star review. We're pleased to learn you had a satisfactory experience and we look forward to serving you again in the future.

10/10 – Hervorragend

Jorge

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent! in every sense! I will stay again.
Aufenthalt von 5 Nächten im April 2024
Antwort von Customer Service am 23. Apr. 2024
Jorge, it's wonderful to hear such exceptional feedback about your stay at Sheraton Cerritos Hotel. We're thrilled you enjoyed your time with us and look forward to welcoming you back for another unforgettable visit.

10/10 – Hervorragend

Yusef

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 24. Apr. 2024
Yusef, thank you for choosing the Sheraton Cerritos Hotel for your stay and taking the time to rate us. We are thrilled you had a great experience and we hope to welcome you back again in the future.

10/10 – Hervorragend

michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and clean rooms
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 23. Apr. 2024
Michael, it's fantastic to know you appreciated the warm ambiance at Sheraton Cerritos Hotel, as well as the cleanliness of our rooms. We strive to make our guests feel welcome and comfortable. Come back soon for another satisfying stay!

10/10 – Hervorragend

Donald

Aufenthalt von 2 Nächten im Februar 2023

10/10 – Hervorragend

Mai

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best option for business travellers, a true 4 star hotel serviced by top notch management and staff. Alfredo at the Cornerstone Cafe was the best!
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 14. Apr. 2024
Thank you so much for your compliments. We're delighted that Sheraton Cerritos Hotel met your expectations for your business travel needs. We've shared your kind words with Alfredo at the Cornerstone Cafe. We take pride in our team members and management, and it's heartening to hear that Alfredo provided stand-out service. We look forward to welcoming you back on your next business trip.

10/10 – Hervorragend

Rafael

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 3. Mai 2024
Rafael, thank you for your top-rating of Sheraton Cerritos Hotel. We're thrilled to see that you had a wonderful experience with us. We look forward to welcoming you back for another lofty stay.

10/10 – Hervorragend

Shashank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location was good
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Service am 14. Apr. 2024
Shashank, it's great to hear that the location of Sheraton Cerritos Hotel was convenient for you. We hope to welcome you back soon for another positive experience.

8/10 – Gut

chun

Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 3. Mai 2024
Chun, thank you for taking the time to rate your experience at Sheraton Cerritos Hotel. We're pleased to see that your stay with us was satisfactory. We hope to serve you again in the future, aiming to turn your good experience into an exceptional one.

8/10 – Gut

David

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 3. Mai 2024
David, it's encouraging to know that you had a positive experience at Sheraton Cerritos Hotel. Our team appreciates your rating and would be delighted to welcome you back in the future. Your satisfaction is our top priority, and we trust your next stay will be even more enjoyable than the last one.

10/10 – Hervorragend

Kyndra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everyone here was so kind! Great choice and lovely breakfast.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 26. Apr. 2024
Kyndra, thank you for sharing your fabulous experience at Sheraton Cerritos Hotel. We're delighted you found our team members exceptionally kind and that you were satisfied with our breakfast offerings. Nothing pleases us more than knowing our guests had a memorable stay. We appreciate you choosing us and hope to welcome you back soon!

10/10 – Hervorragend

Jená

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall this was a great staycation
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 9. Apr. 2024
Jená, it's wonderful to hear that you enjoyed your staycation at Sheraton Cerritos Hotel. We strive to provide memorable experiences and your kind words let us know we're doing our job right! We hope to welcome you back in the future for another delightful stay.

10/10 – Hervorragend

Shadia

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great ubication, nice neighborhood, nice place
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 8. Apr. 2024
Shadia, we're thrilled to hear you appreciated the Sheraton Cerritos Hotel's ideal location and pleasing surroundings. It delights us to know you had a positive overall experience. We hope you'll visit again soon.

10/10 – Hervorragend

Wendi, Hemet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I do wish they had some kind of free Continental breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 9. Apr. 2024
Wendi, we're thrilled to see your high rating, a sign of your overall positive experience at Sheraton Cerritos Hotel. We noted your suggestion for a complimentary continental breakfast. Your feedback helps us improve and we sincerely thank you for that. We look forward to welcoming you back soon.

10/10 – Hervorragend

Belen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel I would recommend it
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 7. Apr. 2024
Belen, it's wonderful to hear that you had an exceptional experience at the Sheraton Cerritos Hotel. Your recommendation means a lot to our team members. We hope to have the chance to welcome you back in the future.

10/10 – Hervorragend

Elena

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 7. Apr. 2024
Elena, thank you for your high rating of Sheraton Cerritos Hotel. We appreciate your trust and we're thrilled to have met your expectations for an enjoyable stay. We're looking forward to welcoming you back on your next trip. Safe travels!

10/10 – Hervorragend

Lorena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Customer Service am 4. Apr. 2024
Lorena, it's truly heartening to know that you had an excellent experience at Sheraton Cerritos Hotel. We appreciate your valuable feedback and look forward to welcoming you back in the near future.

10/10 – Hervorragend

Anuraag

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very clean and perfect! The front desk staff were very professional and courteous. They did a great job during the check-in. Definitely recommend!
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 3. Apr. 2024
Anuraag, thank you for highlighting the pristine condition and perfect ambiance of Sheraton Cerritos Hotel. Our team members make every effort to provide professional and courteous service, and we're thrilled to hear they made a positive difference during your check-in process. You kind recommendations are greatly appreciated, and we can't wait to welcome you back!

8/10 – Gut

Eva

Verbesserungswürdig: Personal & Service
No mocrowave
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 2. Apr. 2024
Eva, thank you for your valuable feedback. We acknowledge your concern about the absence of a microwave. Your comfort is our priority, and we appreciate your suggestion for providing amenities that could enhance your experience at Sheraton Cerritos Hotel. We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Zachary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful location, super friendly staff, clean rooms! Definitely will stay here again!
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 1. Apr. 2024
Zachary, thank you for your wonderful feedback! The team at Sheraton Cerritos Hotel is thrilled to hear of your positive experience, particularly noting our great location and cleanliness. We're excited for your next visit and to provide the same friendly service. Safe travels until then!

10/10 – Hervorragend

Andrew

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 1. Apr. 2024
Andrew, it's wonderful to see your five-star rating for Sheraton Cerritos Hotel! It's a joy to know your stay with us was exceptional. We all look forward to the opportunity to welcome you again on your next visit.

8/10 – Gut

Raul

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 16. Apr. 2024
Raul, it's wonderful to see that your time at Sheraton Cerritos Hotel was well-rated. We're pleased to know we met your expectations and would love to welcome you back in the future. Your satisfaction is our greatest reward.

10/10 – Hervorragend

Heidy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
it is accessible and neat, great service
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 28. März 2024
Heidy, thank you for your kind words about the Sheraton Cerritos Hotel. We take pride in our convenient location and are encouraged to hear of your appreciation for our cleanliness and the service excellence delivered by our team members. We look forward to your return visit, where we'll aim to make your stay as wonderful.

10/10 – Hervorragend

Shakenah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel close to shopping and food. The best part free parking and low deposit fee.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 26. März 2024
Shakenah, we appreciate your positive feedback. It's wonderful to know that the convenience of Sheraton Cerritos Hotel's location made your stay enjoyable, coupled with our complimentary parking and reasonable deposit fee. We look forward to hosting you again in the future.

10/10 – Hervorragend

Carlos

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay in Cerritos.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 26. März 2024
Carlos, thank you for sharing your thoughts. It's a delight to know you find the Sheraton Cerritos Hotel to be an excellent choice in Cerritos. We'd love to welcome you back soon!

10/10 – Hervorragend

Leonardo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although the tv had a little hickup on top of tur screen. There was a black image kept popping out and had to exit and resume to get rid of it. Other than that we had a great night, comfy night. Thank you.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 26. März 2024
Leonardo, we're delighted that your visit at Sheraton Cerritos Hotel was largely enjoyable and comfortable. We appreciate your patience with the minor TV glitch and assure you that we constantly strive to provide a seamless experience. Your feedback helps us improve, and we can't wait to welcome you back for another great night. Thank you.

6/10 – Okay

Eunyoung

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 15. Apr. 2024
Eunyoung, it appears there weren't any particular comments regarding your stay. Should you have any specific feedback about your experience, it would greatly assist us in improving our services. We value your input and hope to welcome you back soon.

10/10 – Hervorragend

Maria

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 15. Apr. 2024
Maria, it seems like you had a fantastic experience at Sheraton Cerritos Hotel! We're grateful for the star rating you've given us. Our team is always here to provide the best service possible. We look forward to welcoming you back in the near future.

6/10 – Okay

Andre

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was good . The only thing i had a problem with was the heating system in the room not working . Even though it was cold that night i preferred it to worked .
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 26. März 2024
Andre, we appreciate you sharing your experience. It's regrettable to learn about the issue you encountered regarding the room temperature. We always aim to provide a comfortably conditioned environment for our guests. Rest assured that your feedback has been forwarded to the relevant team for review. We hope to have the opportunity to serve you better in the future.

10/10 – Hervorragend

Peter

Mit der Familie gereist
Gut: Zustand der Unterkunft
Staffs were courteous, and the location was superb with restaurants and shops in vicinity.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 25. März 2024
Peter, it's fantastic to hear your stay at Sheraton Cerritos Hotel was enjoyable. We're delighted that our team members impressed you with their courtesy and that you found the location advantageous. The presence of nearby restaurants and shops truly adds to the experience doesn't it? Thank you for taking the time to leave such a wonderful review, and we hope to have the pleasure of welcoming you back soon.

10/10 – Hervorragend

Johnnie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 24. März 2024
Johnnie, thank you for your positive feedback. We're thrilled to hear you found the Sheraton Cerritos Hotel to your liking. We appreciate your kind words and hope to welcome you back soon!

4/10 – Schlecht

Joyce

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Charging for internet connection?! Deplorable! The shower head was facing the wall and too high up to adjust so unable to shower. Charging for water?! What is wrong with you people?!
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 23. März 2024
Joyce, we regret to hear about the inconveniences you encountered, particularly with the internet charges and shower head positioning. Your comments have been noted and will be shared with the relevant teams to ensure such issues are addressed promptly. We also understand your concerns about additional charges and want to assure you that our pricing decisions are carefully considered to provide the maximum value to our guests. We value your patronage and hope to have another chance to provide you with a more satisfying stay in the future.

10/10 – Hervorragend

Rosalynn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a beautiful and enjoyable stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 18. März 2024
Rosalynn, it's wonderful to hear you had a beautiful and enjoyable stay at Sheraton Cerritos Hotel. We aim to provide our guests with memorable experiences. Looking forward to welcoming you back in the future.

10/10 – Hervorragend

Mildred

Gut: Sauberkeit und Zustand der Unterkunft
Nice hotel and room
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 18. März 2024
Mildred, it's delightful to hear you enjoyed your stay at Sheraton Cerritos Hotel! We're pleased that you found our establishment and accommodations to your liking. We hope to welcome you back again in the near future. Enjoy your day!

10/10 – Hervorragend

Hani

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 18. März 2024
Hani, it's wonderful to hear that you had a fantastic stay at the Sheraton Cerritos Hotel. Our goal is to provide each guest with an exceptional experience, and we're thrilled everything met your expectations. We eagerly anticipate your next visit. Safe travels until then!

10/10 – Hervorragend

Rosa

Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 4. Apr. 2024
Rosa, it's heartening to hear you had an excellent experience at Sheraton Cerritos Hotel. We're grateful for your support and believe you enjoyed our services and accommodations. We're looking forward to welcoming you back for another stellar stay.

10/10 – Hervorragend

Sheryl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 15. März 2024
Sheryl, thank you for choosing Sheraton Cerritos Hotel and for taking the time to leave your rating. We're delighted to see that you had a complete five-star experience. Our team eagerly looks forward to welcoming you back for another pleasant stay in the future.

10/10 – Hervorragend

Luisa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I travel to SoCal once or twice a year and I always stay at Cerritos Sheraton. I have never been disappointed. The room was spacious and clean with a comfortable bed. The parking couldn't be any easier and its free! Easy access to freeways and lots of shopping options nearby if you forgot to pack something. As a solo female traveler, I felt very safe there.
Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 8. März 2024
Luisa, it's always a pleasure to learn when guests, such as yourself, enjoy their stay at Sheraton Cerritos Hotel. We're glad to hear that the spacious rooms, comfortable beds, and easy parking enhance your visits. It's also great to know that our location conveniently serves your needs and offers a safe environment. We value your loyalty and look forward to welcoming you back on your next trip to Southern California. Safe travels until then.

8/10 – Gut

Eliseo, Long Beach

Mit dem Partner gereist
Convenient. Close to the freeway and amusement parks. Lots of parking.
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 5. März 2024
Eliseo, it's great to hear that you enjoyed the Sheraton Cerritos Hotel's convenient location near freeways and amusement parks. We're also pleased to hear you found our parking ample. We hope to welcome you back in the future for another enjoyable stay.

10/10 – Hervorragend

Sobia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 5. März 2024
Sobia, thank you for rating your stay at Sheraton Cerritos Hotel. We're pleased to know that your experience has been positive, as we consistently strive to provide exceptional service. We're eager to welcome you back on your next visit!

10/10 – Hervorragend

shna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed my short stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 3. März 2024
Shna, we're delighted to see you enjoyed your brief visit at Sheraton Cerritos Hotel. Our goal is to provide memorable experiences regardless of the duration of your stay. We eagerly await an opportunity to host you again in the future.

10/10 – Hervorragend

DERECK

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 21. März 2024
Dereck, it's wonderful you enjoyed the exceptional experience at the Sheraton Cerritos Hotel. Your high rating serves as a great affirmation of our continual commitment to providing outstanding service. We eagerly await your next visit to create more memorable moments.

10/10 – Hervorragend

MARIO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 29. Feb. 2024
Mario, thank you for your positive feedback! At Sheraton Cerritos Hotel, our team members strive to provide excellent service and it's great to hear you experienced this. We hope to welcome you back soon!

10/10 – Hervorragend

Luke

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 20. März 2024
Luke, thank you for choosing to stay at Sheraton Cerritos Hotel and for leaving such a high rating. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 – Hervorragend

Eric, Fullerton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 27. Feb. 2024
Eric, it's fantastic to hear that you had a good experience at Sheraton Cerritos Hotel. We work hard to maintain our property and are delighted it met your expectations. We're looking forward to welcoming you back.

10/10 – Hervorragend

Donna Joy Carpio

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 20. März 2024
Donna, thank you for choosing Sheraton Cerritos Hotel. We are thrilled to understand you had a wonderful stay with us. We look forward to your next visit.

10/10 – Hervorragend

Salome

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
beautiful hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 23. Feb. 2024
Salome, it's wonderful to hear that you appreciated the beauty of Sheraton Cerritos Hotel. We're pleased you had a positive stay with us and hope to welcome you back soon.

6/10 – Okay

H Kwang

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Customer Service am 20. März 2024
H Kwang, with a rating-only review, it's challenging to understand where we met or missed the mark during your stay. We would greatly appreciate it if you could share more details about your experience. Please feel free to reach out to us to discuss further enhancements for your future visits.