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Bewertungen von SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga

2.5 out of 5
SpringHill Suites by Marriott Ontario Airport/Rancho Cucamonga
3595 E Guasti Rd, Ontario, CA

Bewertungen

9.2

Wunderbar

525 von insgesamt 724 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
117 von insgesamt 724 Gästebewertungen haben eine Bewertung von 8 - Gut" "
35 von insgesamt 724 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 724 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
26 von insgesamt 724 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.2/10

Personal & Service

9.0/10

Ausstattung

9.2/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im September 2019
Antwort von Front Desk am 14. Sept. 2019
Thank you for choosing SpringHill Suites Ontario. We appreciate your feedback and look forward to seeing you again upon your travels to the nearby area.

8/10 – Gut

Juan Carlos

Geschäftlich gereist
Gut: Zustand der Unterkunft
Closed to airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 23. Mai 2024
Hello Juan Carlos,Thank you for taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay. We hope to see you again during your next visit to Ontario.

10/10 – Hervorragend

Kenya

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Decided to extend our visit to Cali an extra day. Found this great hotel. Property was clean and quiet. Staff were great. Definitely will stay again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 23. Mai 2024
Hello Kenya,Thank you for taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay. We hope to see you again during your next visit to Ontario.

10/10 – Hervorragend

Vidyadhar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They gave us room very early and then upgraded to higher floor as requested- thank you
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sincerely ~ Springhill Suites Ontario am 15. Mai 2024
Hello Vidyadhar,Thank you for taking the to to provide your valuable feedback. We are happy to hear you enjoyed your stay.We hope to see you again during your next visit to Ontario!

10/10 – Hervorragend

Sandra

Mit einer Gruppe gereist
Gut: Sauberkeit
The room it’s big and really spaces
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Sandra,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

Nicholas Ray

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Daytime quiet
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Nicholas Ray,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

Monico, Duarte

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just great for the moment.
Aufenthalt von 1 Nacht im April 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Monico,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

Jennifer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
clean and quiet room good location for the event we were attending staff was professional parking lot was being maintained so limited but expected with the paving project short term
Aufenthalt von 2 Nächten im April 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Jennifer,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

Gloria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Gloria,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the hotel so clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Donna,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

6/10 – Okay

Rachel

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Very nice staff and locations. Breakfast was not good and dood cold all 3 days. Most places always have coffee available all day but not here. You want coffee or tea it is only available during the short breakfast hours. Parking was $10 a day which I see no reason for. Other surrounding hotels do not charge this fee. Overall I would rate this hotel a 3 out of 5.
Aufenthalt von 3 Nächten im April 2024
Antwort von Springhill Suites Ontario am 25. Apr. 2024
Hello Rachel,Thank you for taking the time to provide your valuable feedback. We are sorry to hear you were not satisfied with our breakfast selection. Just to confirm, we do have coffee available 24/7 in our lobby, our apologies this wasnt explained to you. We will share your feedback with our leadership team to be better for our guests. We hope to serve you again, if given the opportunity, during your next visit to Ontario!

8/10 – Gut

rick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Springhill Suites Ontario am 25. Apr. 2024
Hello Rick,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! What could we have done to make your stay better? We look forward to seeing you again during your next visit to Ontario!

10/10 – Hervorragend

Veronica

Aufenthalt von 3 Nächten im April 2024
Antwort von Sincerely ~ Springhill Suites Ontario am 15. Mai 2024
Hello Veronica,Thank you for taking the to to provide your valuable feedback. We are happy to hear you enjoyed your stay.We hope to see you again during your next visit to Ontario!

10/10 – Hervorragend

Javien

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Springhill Suites Ontario am 25. Apr. 2024
Hello Javien,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We look forward to seeing you again during your next visit to Ontario!

10/10 – Hervorragend

Marilyn

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My family really loved the 2 Queen suite that slept 5. It was so spacious and comfy. We looked forward to having to use this location again if tue chance was there. The entire hotel was nice and clean.
Aufenthalt von 1 Nacht im März 2024
Antwort von Springhill Suites Ontario am 25. Apr. 2024
Hello Marilyn,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We share with the team your kind words. We look forward to seeing you again during your next visit to Ontario!

10/10 – Hervorragend

Diana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Springhill Suites Ontario am 25. Apr. 2024
Hello Diana,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We look forward to seeing you again during your next visit to Ontario!

2/10 – Ungenügend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had requested two adjoining rooms with a king and two queen beds. The check in attendant never received The request and could not move our rooms because "the computer" would not allow her to make our requested changes.
Aufenthalt von 1 Nacht im März 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Paul,Thank you for taking the time to provide your valuable feedback. Our sincerest apologies for the room assignment issue you endured during your stay. We will share with team your experience as a teaching moment. We hope to see you again during your next visit to Ontario!

10/10 – Hervorragend

Shruti, Henderson

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were exceedingly warm and friendly. I was late for breakfast and the gentleman who was removing the food was kind enough to get me a plate cutlery so I could grab a few items as he was putting it away. I touched by his kindness. Ditto for the ladies at the front desk. All around friendly and helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Shruti,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We will share your kind words about your experience with the staff. We hope to serve you again during your next visit to Ontario.

8/10 – Gut

ChihYang, Urbana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Comfortable bed good breakfast
Aufenthalt von 2 Nächten im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Chih Yang,Thank you for taking the time to provide your valuable feedback. We are happy to hear you enjoyed your stay. What could we have done to make your stay better?We hope to see you again during your next visit to Ontario!

8/10 – Gut

Richard

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel was a perfect over night stop for our family. We were pleased with the room, how safe the area seemed, and how clean the room was. We also considered it a bonus that the couch turns into a daybed AND it had a trundle; we could have easily slept 6 people without feeling overly cramped. We were a little worried by a ticking sound all night that we could not find the source of, and the fact there was some sort of electronic device in the air vent that flashed lights small lights and temporarily convinced some of our family that we were being recorded. This, of course, was silliness but caused a bit of drama. The main reason I gave four stars was because of the breakfast. They had very limited options and did not do the best job keeping it stocked so we didn’t feel like we got a full breakfast, but it was enough to get us back on the road. They did have iced and hot water (tea and hot chocolate provided), a couple of juice options, milk and coffee.
Aufenthalt von 1 Nacht im März 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Richard,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! Your experience will be shared with the team so we can learn and become better to serve our guest. We hope to see you again during your next visit to Ontario.

8/10 – Gut

Jo Anne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fairly new hotel with modern decor. Staff was very nice. Breakfast was great. Very convenient to airport and rental car return. A bit noisy, though, as in addition to the expected planes landing, there is an active train track about a block from the hotel with long trains going by multiple times during the night. Also, the a/c system fan in our room was so loud we had to turn it off -- thankfully, it was a cool night so we didn't need it.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Jo Anne,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario. Please contact us directly and we can place your room opposite side of the airport.

10/10 – Hervorragend

Julian

Aufenthalt von 2 Nächten im März 2024
Antwort von Springhill Suites Ontario am 25. Apr. 2024
Hello Julian,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We look forward to seeing you again during your next visit to Ontario!

10/10 – Hervorragend

Tom

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in lady very friendly. Room very clean.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Tom,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

2/10 – Ungenügend

Nalei

Aufenthalt von 1 Nacht im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Nalei,Hello Nalei,Thank you for taking the time to provide your valuable feedback. What could we have done to make your stay better? We hope to see you again during your next visit to Ontario!

10/10 – Hervorragend

Michael

Mit der Familie gereist
Great room layout
Aufenthalt von 1 Nacht im März 2024
Antwort von Most Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Michael,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

Todd

Aufenthalt von 1 Nacht im März 2024
Antwort von Springhill Suites Ontario am 25. Apr. 2024
Hello Todd,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We look forward to seeing you again during your next visit to Ontario!

10/10 – Hervorragend

hope

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The coffee provided was very good! Gym was well-equipped for my workout. Very convenient location. We enjoyed our stay very much.
Aufenthalt von 3 Nächten im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Hope,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

8/10 – Gut

Christina

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay, there were a lot of dining options just a few minutes away. We had a nice stay. The staff was friendly and kind.
Aufenthalt von 2 Nächten im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Christina,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

Hector

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast
Aufenthalt von 3 Nächten im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Hector,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

carla

Gut: Ausstattung
Good
Aufenthalt von 3 Nächten im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Carla,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Marriott hotels, never disappoint. I love the cleanliness and the comfortable rooms. Awesome breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Sincerely ~ Springhill Suites Ontario Airport am 8. Mai 2024
Hello Lisa,Thank you for taking the time to provide your valuable feedback. We are happy to hear that you enjoyed your stay! We hope to serve you again during your next visit to Ontario.

8/10 – Gut

Jason Donald, Parkland County

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are nice for the price but the only thing that would be better is if they cleaned rooms daily.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Ruben

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The workers treat me and my cousin well here
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Nancy

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great facility. Only reason it didnt get 5 stars is the face that theres no bar and the proximity to the very active train tracks.
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Mattress was horrible
Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Brandon C

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check-in was easy and property was well kept, outside, inside and weight room area.
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Nichole

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great! Would stay there again.
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Anne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was clean, room was very comfortable nicely situated in the location is convenient for events at the Ontario convention center.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great space
Loves the room and the space. Great room for me and my 2 boys.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Fred

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, staff was very friendly
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Dan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good enough
Everything was fine, except the breakfast
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

YOONHYEOK

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean facility with nice staffs.
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Okay
It was clean and close to the airport. But the shower’s water pressure was terrible and it was a challenge to cool our room down.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Mavis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Usually parking is free when staying outskirts of the city.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Franklin Jose Kunhardt

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay and Great Night
It was a nice size room with a comfortable bed. Very clean hotel inside and out.
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel good location jacuzzi not heating up was the only problem. Elizabeth at the front desk was very friendly.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Sonia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed at this Hotel twice when we have gone to concerts at the Toyota Arena, it’s so close by. the rooms are clean and have everything you need
Aufenthalt von 1 Nacht im Januar 2024