Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
216 von insgesamt 271 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
216
37 von insgesamt 271 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
37
7 von insgesamt 271 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
7
5 von insgesamt 271 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
5
6 von insgesamt 271 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
6
9.8/10
Sauberkeit
9.6/10
Personal & Service
9.2/10
Ausstattung
9.6/10
Zustand der Unterkunft
9.4/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Christoph
25. Mai 2023
Christoph
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Team Surfrider am 19. Juni 2023
Hello Christoph! We are so thrilled to hear you enjoyed your stay here in Malibu. We hope to have the privilage of hosting you again!
4/10 – Schlecht
Verifizierter Reisender
22. Apr. 2019
Gut: Sauberkeit und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 3 Nächten im April 2019
Antwort von Team Surfrider am 3. Mai 2019
Hi Anonymous,
We are so so sorry to see this review come through. We are so passionate about ensuring our guests have a perfect experience and so disappointed when this does not happen. That said, it's really hard for us to rectify situations or improve without any actual feedback and when the review is left as "anonymous". We would be so grateful if you could please email us directly so that we can improve whatever it was that wasn't perfect for you and ensure that future guests don't have the same experience.
Again, we are truly sorry you didn't have a perfect time when staying with us. We really do care about you.
Thank you,
Team Surfrider
10/10 – Hervorragend
Verifizierter Reisender
13. Nov. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel I really enjoyed my stay, it was perfect!
Verifizierter Reisender
Aufenthalt von 1 Nacht im November 2017
Antwort von Team Surfrider am 18. Juni 2018
Thank you so much!! So happy to hear this.
10/10 – Hervorragend
Jeff
Mit dem Partner gereist
29. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great view, comfortable room and fantastic service.
Jeff
Aufenthalt von 2 Nächten im April 2024
10/10 – Hervorragend
dee
27. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
dee
Aufenthalt von 1 Nacht im April 2024
10/10 – Hervorragend
Taylor
Mit der Familie gereist
12. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We absolutely loved our stay at the Surfrider! delish drinks food, adorable space, walking distance to surf and pier
Taylor
Aufenthalt von 1 Nacht im April 2024
8/10 – Gut
Marguerite, Banning
16. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My room was too cold, the heater was too difficult to use BUT the food made up for freezing. Hats off to the chef[s] for spectacular plating and perfect toast.
Marguerite
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Surfrider am 24. März 2024
Hi Marguerite, Thank you for taking the time to give us this feedback! We are sorry that the heater was difficult to get going, please let the front desk know next time and we will be happy to help get it going! Thank you for complementing our kitchen staff, their food is amazing. We look forward to your next stay in Malibu!
10/10 – Hervorragend
Derek
8. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Derek
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Surfrider am 15. März 2024
Hi Derek!Thank you for leaving us with a 5/5 rating. We always strive to make each guest's time with us a special one! We hope to see you back in Malibu soon!
10/10 – Hervorragend
Nathan
Mit der Familie gereist
5. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome location, proximity to Malibu Beaches. Unique, with great subtle touches. Way nicer than your average cookie cutter hotel. We will definitely go back. Only minus was view from first floor rooms is a hedge.
Nathan
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Surfrider am 15. März 2024
Hi Nathan,Thank you so much for leaving us a great review! We are thrilled to hear you enjoyed your time with us and cannot wait to welcome you back!
10/10 – Hervorragend
Cory
28. Dez. 2023
Cory
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Surfrider am 3. März 2024
Hi Cory,Thank you for leaving us a 5/5 review! We hope to see you back in Malibu soon!Cheers,Team Surfrider
10/10 – Hervorragend
George
18. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooftop bar/ restaurant was exceptional. Room was very clean and well appointed. Reception was hard to find, virtually no closet. A few hangers over the mini bar. But great location and restful. Very nice
George
Aufenthalt von 1 Nacht im Dezember 2023
8/10 – Gut
Bharath
11. Dez. 2023
Bharath
Aufenthalt von 1 Nacht im Dezember 2023
10/10 – Hervorragend
Xiaoyu
Mit dem Partner gereist, Mit der Familie gereist
5. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff and managers are super friendly and made our stay feel like home. They really know how to go above and beyond to make your stay comfortable.
Xiaoyu
Aufenthalt von 4 Nächten im November 2023
Antwort von Team Surfrider am 5. Dez. 2023
Hi! Thank you so much for taking the time to leave us some amazing feedback. We are so thrilled that you two enjoyed your time at the hotel and happy you got some fun waves in the process! We hope to see you back in Malibu soon!
8/10 – Gut
Elsa Maria
Mit dem Partner gereist
24. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place. Very, very small room and the food was ok.
A bit overpriced for what we got.
Elsa Maria
Aufenthalt von 2 Nächten im November 2023
Antwort von Team Surfrider am 25. Nov. 2023
Hi Elsa, It was a pleasure hosting you and Michael for a couple nights, you two were amazing! I am disappointed to hear that our restaurant did not live up to your expectations as we take great pride in each and every dish that leaves our kitchen. As far as the rooms, they are 250 square feet as advertised on our website. I am happy to hear that you enjoyed your time overall and hope we get the opportunity to welcome you back soon!
10/10 – Hervorragend
ZORAN
Mit der Familie gereist
23. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ZORAN
Aufenthalt von 1 Nacht im November 2023
Antwort von Team Surfrider am 25. Nov. 2023
Hi Zoran, Thank you so much for leaving us a great review. We are thrilled to hear you enjoyed your stay! We are already looking forward to your next visit.
10/10 – Hervorragend
Nelson
Mit dem Partner gereist
15. Nov. 2023
Gut: Ausstattung und Zustand der Unterkunft
A lovely boutique hotel provided beach bag towels daily coffee service. Very quaint walking distance to to Malibu pier and beach. Amazing roof top views with excellent cocktails and dining. Service could be better on the roof top but overall a beautiful property will definitely visit again.
Nelson
Aufenthalt von 3 Nächten im November 2023
Antwort von Team Surfrider am 17. Nov. 2023
Hi Nelson, Thank you for taking the time to leave us a fantastic review! We are delighted to hear you loved your experience with us in Malibu. We are always looking to improve our service so thank you for the feedback. We hope to see you back in Malibu soon!
10/10 – Hervorragend
Ronald
12. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ronald
Aufenthalt von 2 Nächten im November 2023
Antwort von Team Surfrider am 14. Nov. 2023
Hi Ronald! It was such a pleasure hosting you and Debra this past weekend. You two are amazing and we would love to have you back soon! Thank you for leaving such an great review with beautiful photos, looking forward to your next stay!
10/10 – Hervorragend
John
31. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great spot very chic
John
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Team Surfrider am 31. Okt. 2023
Hi John, We are delighted to hear you enjoyed your time with us. Thank you so much for staying with us and taking the time to leave such a kind review! See you on your next trip to Malibu!
2/10 – Ungenügend
Robert, Dallas
Mit der Familie gereist
27. Okt. 2023
Verbesserungswürdig: Ausstattung
We paid $1250/night for 100 square feet. Room was 20 feet from the PCH and very noisy. Views were poor. Coffee service was one lukewarm cup of java. We will not stay here again.
Robert
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Team Surfrider am 5. Nov. 2023
Hi Robert, I want to first thank you for taking the time to leave us a review! As seen on our website all of our rooms (besides our two suites) are 250 square feet and we are located on iconic Pacific Coast Highway. You stayed in our Pacific Room that has beautiful views of Surfrider Beach and the Malibu Pier but am sorry you found the view poor. Our Food and Beverage Staff is also instructed to leave the morning coffee orders outside of the room if the occupants do not answer the door. This was the case for both of your morning orders. We wish this was something that was brought to our attention during your stay as we could have done something to accommodate you. We really hope to get the opportunity to make your next stay a perfect one!
10/10 – Hervorragend
Benjamin
21. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
beautiful experience
Benjamin
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Team Surfrider am 31. Okt. 2023
Hi Benjamin, Thank you so much for taking the time to leave a great review. We are thrilled to hear you enjoyed you experience and we're looking forward to your next visit!
10/10 – Hervorragend
JeanMarie
Mit einer Gruppe gereist
7. Okt. 2023
Staff was friendly and accommodating. Beautiful room— although a bit small.
Great location and rooftop. Love the coffee in the morning- lovely touch!!
JeanMarie
Aufenthalt von 2 Nächten im September 2023
Antwort von Team Surfrider am 7. Okt. 2023
Hi JeanMarie,Thank you for leaving us such a great review! We are delighted to hear that you thoroughly enjoyed your time with us, looking forward to your next stay!
10/10 – Hervorragend
Adam
2. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy access to parking, beach, and all pier adjacent activities. We were there for Coldplay, had enough time to enjoy rooftop bar, surf, good eats and amazing views! 10/10 recommendation!
Cheers.
Adam
Aufenthalt von 2 Nächten im September 2023
Antwort von Team Surfrider am 6. Okt. 2023
Hi Adam! Thank you so much for taking the time to leave us such a great review. We are beyond thrilled that you enjoyed the hotel AND had a great time at the Coldplay concert! We are looking forward to hosting you again on your next visit to Malibu.
8/10 – Gut
Rick
22. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to get to the pier and beach. Parking cost $25.00 :( but there was plenty of it. The roof bar was nice and relaxing.
Rick
Aufenthalt von 1 Nacht im September 2023
Antwort von Team Surfrider am 25. Sept. 2023
Hi Rick, thank you for taking time to leave us a review! We are so stoked that you enjoyed your stay! I am sorry to hear you were disappointed with our onsite parking charge of 25. This is something we find important so our overnight patrol can keep the parking lot secure. We hope we were able to make it up to you with the views and amazing vibes from the roof deck. Looking forward to your next stay with us!
10/10 – Hervorragend
Katie
Mit dem Partner gereist
14. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing and beautiful property! Super kind staff and great food!
Katie
Aufenthalt von 1 Nacht im September 2023
Antwort von Team Surfrider am 16. Sept. 2023
Hi Katie, thank you for leaving us such a great review. We are so thrilled to hear you enjoyed your stay here in Malibu. Looking forward to seeing you soon!
10/10 – Hervorragend
Mauricio
Mit der Familie gereist
26. Aug. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Small
Mauricio
Aufenthalt von 1 Nacht im August 2023
Antwort von Team Surfrider am 26. Aug. 2023
Hi Mauricio!It was a pleasure hosting you and your wife for her birthday trip. We are so happy that you enjoyed your stay and are looking forward to your next trip back to Malibu!
8/10 – Gut
Peter
Mit der Familie gereist
7. Aug. 2023
Great locale very friendly staff and rooftop bar/food great.
Peter
Aufenthalt von 1 Nacht im August 2023
Antwort von Team Surfrider am 9. Aug. 2023
Hi Peter! Thank you for taking the time to leave us a review. We are happy you enjoyed your stay and hope to make your next stay a 5/5!
8/10 – Gut
Valeria
3. Aug. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Valeria
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Team Surfrider am 9. Aug. 2023
Hi Valeria, thank you for leaving us a review. We hope we can make your next stay even better! Hope to see you soon.
10/10 – Hervorragend
Marybeth
Mit der Familie gereist
2. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay!
We LOVED our stay at the Surfrider! What a cool property-
The staff was so friendly and attentive and provided a super relaxed experience.
The room is small but has everything you need- and all done SO WELL and thoughtful- from the great smelling products to the comfy bed and soft linens. The rooftop rest/bar was amazing-- food delicious and drinks too. Just a great stay-
Marybeth
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Team Surfrider am 2. Aug. 2023
Hi Marybeth!Thank you so much for taking the time to leave us such an amazing review. We are beyond thrilled that you enjoyed the property and staff alike! We cannot wait for your next visit to Malibu!
10/10 – Hervorragend
Matthew
Mit dem Partner gereist
25. Juli 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Surfrider service is top tier! The staff are well trained, friendly, and super welcoming. The rooftop terrace/bar/restaurant has excellent food, a fantastic 360 degree view, and a relaxing atmosphere. We will definitely be back for a getaway in the future!
Matthew
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Team Surfrider am 26. Juli 2023
Hi Matthew! Thank you so much for taking the time to leave us such an amazing review. We are delighted to hear you enjoyed your time with us here in Malibu and look forward to your next visit!
10/10 – Hervorragend
Stephen, Dolton
Mit der Familie gereist
21. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice
Stephen
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Team Surfrider am 23. Juli 2023
Hi Stephen! Thank you for taking the time and leaving us a great review. We are thrilled that you enjoyed your time with us in Malibu. We hope to see you back here soon!
6/10 – Okay
Christopher
Geschäftlich gereist
13. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not for light sleepers.
Christopher
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Team Surfrider am 13. Juli 2023
Hi Christopher, thank you for taking the time to leave us a review. We wish your time was more enjoyable while you were here! While we are located on the iconic Pacific Coast Highway, we were extremely conscious of this when renovating the property and installed triple paned noise cancelling glass in our sliding glass doors. Each room also contains a complimentary white noise machine for those who might be a bit more sensitive to outside noise. None the less, we are saddened to learn you didn't enjoy the property as much as we anticipated. We hope to host you again soon and will try to make your next stay a perfect one!
8/10 – Gut
Alexa
27. Juni 2023
Gut: Sauberkeit und Personal & Service
Alexa
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Team Surfrider am 28. Juni 2023
Hi Alexa, thank you for taking the time to leave us a review of your stay. We wish we had more specific feedback so we could make your next stay a 5/5! Hope to see you soon.
10/10 – Hervorragend
Cortney
26. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cortney
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Team Surfrider am 28. Juni 2023
Hi Cortney, thank you for the 5/5 review after your stay at The Surfrider! We hope to see you again in the near future.
10/10 – Hervorragend
Todd
26. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
One of the best hotels I’ve stayed at! Great place!
Todd
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Team Surfrider am 28. Juni 2023
Hi Todd, thank you for the great review and the kind words! We are thrilled to hear you thoroughly enjoyed your stay with us and can't wait for your next trip!
4/10 – Schlecht
Juliet
Geschäftlich gereist
22. Juni 2023
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Not what I expected
The room is very small with little to no amenities. The room did not have a view, very poor internet connection and cell phone service. The room was very dungeon like and not what I expected.
There was no closet just a simple area over the refrigerator with small spot to hang clothes.
Juliet
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Team Surfrider am 22. Juni 2023
Hi Juliet, I want to start off by thanking you for taking the time to leave us a review. The rooms are advertised online as 250 square feet. I do apologize that you were unhappy with the size of your room. We aimed to recreate The Surfrider's roots, a classic 1950's Californian motel into the boutique hotel that it is today. Although the rooms are smaller, this allows us to capitalize on the guest experience and personal touch that you can't find at larger hotels. We understand that it is not for everyone and are disappointed you were not satisfied! We did see the negative in-house feedback you left while staying with us but when we reached out, we did not receive a response. Next time we hope to get the opportunity to fix an issue before your stay ends. We hope the opportunity to host you again!
10/10 – Hervorragend
Beth
Mit der Familie gereist
21. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was wonderful- so nice and helpful. Hotel was clean and the fragrances in the rooms are incredible.
Beth
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Team Surfrider am 22. Juni 2023
Hi Beth! Thank you for leaving us such an excellent review. We put in a lot of time to ensure everything is taken care of, so happy to hear you noticed and appreciated the room scent! We are looking forward to having you back soon.
10/10 – Hervorragend
Laura
18. Juni 2023
Very clean happy place
Laura
Aufenthalt von 1 Nacht im Juni 2023
8/10 – Gut
Kelly
16. Juni 2023
Gut: Sauberkeit und Personal & Service
This quaint boutique hotel offers a convienent cute place to stay. The rooftop bar /restaurant is an enjoyable haven (service is slow so don't expect a quick turn around).
Kelly
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Team Surfrider am 22. Juni 2023
Hi Kelly! Thank you so much for taking the time to give us some feedback after your stay. It was great having you and we are so stoked that you found the hotel and the roof deck to your liking. We are sorry to hear you encountered slow service on the roof deck as we strive to surpass the expectations of our guests to the best of our abilities. We hope to host you again here in Malibu soon!
10/10 – Hervorragend
Tracie
Mit der Familie gereist
12. Juni 2023
Gut: Sauberkeit und Zustand der Unterkunft
This is an amazing property with incredible service. There is attention to detail in every aspect of the stay and I look forward to coming again soon!
Tracie
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Team Surfrider am 12. Juni 2023
Hi Tracie! Thank you so much for the kind words. We put in a lot of time to ensure that every guest has a top notch experience and feels right at home. We look forward to your next stay with us in Malibu!
10/10 – Hervorragend
Scott
11. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Scott
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Team Surfrider am 19. Juni 2023
Hi Scott! Thank you so much for the review, we are delighted to hear you enjoyed your stay with us. We hope to see you back in Malibu soon!
10/10 – Hervorragend
Laura
5. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Laura
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Team Surfrider am 12. Juni 2023
Hi Laura! Thank you for the great review, we hope to see you soon in Malibu!
2/10 – Ungenügend
Nicole
30. Mai 2023
Verbesserungswürdig: Personal & Service
Nicole
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Team Surfrider am 4. Juni 2023
Hi Nicole,We apologize that you feel our hotel cancellation policy was not up to your standards. It is unfortunate that you requested a cancellation of your reservation that did not fall within the hotel’s cancellation policy. It was within our nonrefundable cancellation window and therefore we are not able to refund or move the booking. Our policy is explicitly stated on our website and again upon booking. Seeing that you did not make it to the property to accurately assess our space or staff, we hope that if you decide to come out to the hotel in the future, you will be able to have a great experience.
10/10 – Hervorragend
Kathryn
Mit der Familie gereist
28. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful little hotel. Friendly staff and the roof top bar is amazing!!
Kathryn
Aufenthalt von 7 Nächten im Mai 2023
Antwort von Team Surfrider am 31. Mai 2023
Hi Kathryn! Thank you so much for the kind words! We take pride in our staff being warm and hospitable. Delighted to hear you enjoyed the rooftop as well, hope to see you back here soon!
10/10 – Hervorragend
William
26. Mai 2023
William
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Team Surfrider am 31. Mai 2023
Hi William! We here at The Surfrider are so pleased to hear you enjoyed your stay. We are looking forward to hosting you again in the future!
10/10 – Hervorragend
Roger M
23. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kate at the front desk was great! I arrived a bit early and she escorted me to the rooftop for a nice drink. Kates replacement at the front desk was also great, as I had left a wedding envelope with a cash gift in my Alto lift to Dukes. She contacted the Alto driver and when I returned from the wedding later that evening, there was my wedding gift in my room. If I could give both of them 10 stars I surely would have!!
Roger M
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Team Surfrider am 1. Juni 2023
Hi Roger! We are thrilled to hear that you had a very pleasant experience here at The Surfrider! Thank you so much for the kind words as we take pride in our excellent staff. We hope to see you again in Malibu soon!
10/10 – Hervorragend
Craig
12. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Craig
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Surfrider Team am 23. Mai 2023
Hi Craig, Thank you so much for the positive review and are thrilled to hear you enjoyed your time here at The Surfrider. We cannot wait to have you back here soon!
10/10 – Hervorragend
Eduardo, QUERETARO
Mit dem Partner gereist
9. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good view and the staff was great
Eduardo
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Surfrider Team am 23. Mai 2023
Hi Eduardo, Thank you for taking the time to write us such a kind review. We are delighted to hear that you throughly enjoyed the roof deck and found the staff hospitable! Thank you again and we hope to host you again soon.
10/10 – Hervorragend
Cheryl, Vero Beach
3. Mai 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cheryl
Aufenthalt von 2 Nächten im April 2023
Antwort von Surfrider Team am 23. Mai 2023
Hi Cheryl, Thank you for the positive review! We are pleased to hear you enjoyed your stay with us here at The Surfrider. Looking forward to having you back here soon!
8/10 – Gut
Ariane
30. Apr. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, no kitchen currently.
This hotel is RIGHT off the Pacific Coast Highway. You can walk to everything from McDonalds to Nobu which is great. It is an older building that has been nicely renovated, but you can hear people above you an the traffic from the street- they do give you a noise maker to assist. For us, that was sufficient. The only annoying part for us was they didn't have a kitchen, and we read it was a full service hotel. It would have been nice for a little heads up considering we like to stay at places with restaurants. They do have a bar and toast ( $9 for toast and they were out of the jam that came with it) so just plan on how important that is to you.
Ariane
Aufenthalt von 1 Nacht im April 2023
Antwort von Surfrider Team am 23. Mai 2023
Hi Ariane, thank you for your review and happy you enjoyed your stay with us at The Surfrider. Our team's procedure is to send an email out to all of our guests prior to their arrival about our limited menu offerings. After investigation, I see that our team did inform you of the limited menu 6 weeks prior to your arrival via the booking engine that you used. We are happy to personally send you an email once our kitchen renovations are complete in order for us to show you the full Surfrider experience during your next stay. Thank you so much for the review as we are always improving our guest experience.
6/10 – Okay
giovanni
25. Apr. 2023
giovanni
Aufenthalt von 2 Nächten im April 2023
Antwort von Surfrider Team am 23. Mai 2023
Hi Giovanni, We are so sorry to see this review come through. We are passionate in our guest experience and will do what it takes to meet their needs throughout the entire stay. That said, it is difficult for us to improve without further context to this rating. Please do not hesitate to contact us directly as we would love the opportunity to talk further about your experience.