Hôtel près de Parc aquatique de Lost Island, Waterloo, Waterloo

« Room was big and nicely kept clean, casino was very nice and not Smokey, need more beverage self serve stations, caesar should be offering free drinks while playing, that part stinks! »

« Have stayed multiple times when passing thru for work…quality hotel with great staff »

« L'accueil jovial et employés serviables »

« Great customer service »

« . »

« De l'eau entrait par le plafond de la chambre et un employé a eu du mal à nous reloger; cependant, un autre a pu le faire. Il y avait un gros trou dans la literie. À l'intérieur de l'hôtel, il y avait une senteur de fumée de cigarette et d'humilité dans la chambre. Un des deux employés n'était pas accueillant. »

« très bon hotel »

« Shower head leaked, carpeting was filthy and laundry was piled up in the dining area, so I checked out a day early and since I booked thru you the second day of the stay is non refundable not doing this again. »

« Nope »

« I never got a room my reservation was canceled and I am sure I was charged and shouldn't have been will be checking my account tomorrow and if it was will be calling to get a refund »

« Our meet and greet was great! And the place is a very nice looking Mansion. But entering the room it was hot to both of us. We started the small window AC in the living room and the vented stand along AC in the bedroom. It took quite a while to cool off. We decided to take a Jacuzzi bath and not only did it not work, we made ourselves even more hot. I went to shave and the bathroom sink is " clogged" not just slowly draining as I could run hot water very long before it was full. Unfortunately...

« Amazing breakfast. Great service from breakfast lady. Nice pool and arcade. Coffee/espresso/chocolate machine. Really good stay. »

« Everything was amazing and the breakfast was great! »

« We found ants everywhere, including in the beds. The price of the hotel was alot more expensive than most places. We had a room with 3 beds and that was nice. »

« yes »

« No way »

« tout est ok »

« Everything was easy to find, use, and was clean. Staff was helpful and breakfast was great! »

« Très sympathique hôtel, belle chambre, service impeccable, très joli, infrastructures très bien, petit déjeuner assez bien, mais pas exceptionnel, café pas terrible »