Hôtel près de Louise Hopkins Underwood Center for the Arts, Lubbock, Lubbock

« I found a cockroach on the ground in the bedroom so I started looking around the property and found lots more, especially under the bed. I have a baby that is crawling and learning to walk, so I was extremely concerned about this. Management told me that they spray weekly because they have an abandoned building behind their property… which was another concern. I was also informed that they do not have a way to clean under the beds. When I put my son back in his car seat, he has a little...

« Magnifique hotel et endroit plein de charme. Personnel attentif et belle piscine, plein de lieux confortables dans la cour interne. Tres plaisant. On s'y est vraiment plu. »

« Great Ac »

« Accueil très sympathique. Établissement propre dès l'entrée et les parties communes. La chambre était parfaite, très calme, et propre. Le lit confortable, salle de bain impeccable. Nous recommandons vivement cet hôtel. »

« Room was clean, staff was very helpful, loved the outdoor fireplace. Was disappointed that several menu items were no longer available, such as the Shiner Bock ice cream. »

« Very clean , friendly and helpful staff, very good breakfast »

« Requested room to be cleaned and freshened up with towels, coffee, drinking glasses. They said they would but did not. Had to go down at 11:00pm to get items. Otherwise it was fine. Btw…we were there for a concert so was charged 1100.00 for a 2 night stay. Regular price around 140.00 per night.. »

« Breakfast was great staff was very friendly »

« Staff was great, rooms clean! Parking was not the greatest if you are in a truck but worked with some Austin Powers moves. »

« Good breakfast and location. »

« Did not like that price was raised two times more for just one night due to an event in the area. »

« We had a wonderful time! Property was well kept, staff was friendly, helpful and kind! »

« I normally try and be fair about reviews but this hotel was awful. The elevator didn’t work so we had to carry our luggage up to 3rd floor. The room was dirty and didn’t seem to have been cleaned very well. The shower tub was peeling and had a disgusting rubber mat over it to hide the peeling. The sink and toilet area was dirty and dated. The AC for the room worked poorly so we were hot or cold all night. It was truly a disgusting experience! »

« The property is old and dated, but expected with the price point. We stayed for a sold out concert. If you just need a place to lay your head, this would be fine. The staff was very friendly and even though the room was dated, it was clean. They even left us a goodie bag of treats (more than what I've received from higher rated places. I felt safe and over all I would stay there again. »

« The worst service. »

« Room was impressively clean but the road noise was equally impressive. Wow. Most disappointing was when hotel clerk broke the cardinal rule of announcing our room number out loud to the other person in the small check-in area. Then when we reached the room, the security locking feature on the door did not work. Unacceptable. She did agree to move us to another room. There is absolutely nothing around this place and if you don’t have transportation ordering pizza seems to be the only option. »

« Stayed on first floor. Second floor guest might as well be in the room with you, as even light steps echoed through the room. Bathroom fan either didn’t work or wasn’t even present, was like a sauna after a short shower. The smoke alarm has an obnoxiously bright light that flashes randomly. We’ll stick with Holiday Inn Express »

« Bien pour une etape »