Dear Oliver,Thank you for sharing your feedback with us. We're pleased to hear that you found our staff attentive, and you enjoyed the comfort of our beds along with a quiet environment. At the same time, we understand your comment about the room size, and we appreciate your input.Should you have any specific preferences or requests for your next stay, please feel free to let us know. We look forward to the opportunity to host you again.Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor Hotel

Dear Juan,Thank you so much for your kind review! We're thrilled to hear that you found our location perfect and appreciated the elegance of our hotel. It warms our hearts to know that the attention to detail, from the flowers to the handwritten welcoming note, contributed to making your experience unique.We're also delighted to hear that the food at our restaurant was complemented by a live Flamenco show, creating an absolutely incredible dining experience.Your feedback is truly appreciated, and we look forward to welcoming you back for another memorable stay at our hotel.Warm regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Mrs. Canay, On behalf of our entire team at Pestana Plaza Mayor, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at our hotel!Best regards, Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Mr Krause, On behalf of our entire team at Pestana Plaza Mayor, we would like to thank you for taking the time to provide us with your kind and positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.We're happy to learn we managed to meet your expectations. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at our hotel!Best regards, Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Guest, On behalf of our entire team at Pestana Plaza Mayor, we would like to thank you for taking the time to provide us with your honest feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay with us. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We have already shared your comments with our Housekeeper and Maintenance manager to ensure that improvements are made.It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again during your next visit.Warm regards, Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Leyla, On behalf of our entire team at Pestana Plaza Mayor, we would like to thank you for taking the time to provide us with your honest feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to having the opportunity of welcoming you again at our hotel!Best regards, Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Sehr geehrter Frau Scherer, Wir möchten uns an dieser Stelle bei Ihnen bedanken, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Wir haben uns gefreut, Ihre begeisterten Kommentare über unseren Standort zu lesen. Wir sind sehr stolz darauf, unseren Gästen ein tolles Erlebnis bieten zu können.Wir danken Ihnen für Ihren Aufenthalt und freuen uns darauf, Sie bald wieder im Pestana Plaza Mayor begrüßen zu dürfen.Mit freundlichen Grüßen, Margo ten BrinkGuest Experience TeamPestana Plaza Mayor - Madrid

Sehr geehrte Frau Jasmin, im Namen unseres gesamten Teams des Pestana Plaza Mayor Madrid danken wir Ihnen, dass Sie sich Zeit genommen haben, uns ein positives Feedback zu geben. Ihre Meinung ist uns sehr wichtig, damit wir unseren Service weiter verbessern und uns gezielt auf die Bedürfnisse unserer Gäste einstellen können. Wir haben uns gefreut zu hören, dass wir Ihre Erwartungen erfüllt haben. Es war uns ein Vergnügen, dass Sie unser Gast waren und wir freuen uns darauf, Sie wieder im Pestana Plaza Mayor Madrid begrüßen zu dürfen. Mit freundlichen Grüßen,

Dear Martin: Thank you very much for your nice review. We are very glad to know that your stay with us was of your liking. We will keep working in order to deliver the best service possible. Looking forward to welcoming you back any time soon! Kindest Regards, Pestana Plaza Mayor Team

Dear guest, We would like to thank you for choosing Pestana Plaza Mayor Madrid. We look forward to welcoming you again soon at Pestana Plaza Mayor Madrid. Best regards,

Sehr geehrte expedia user, im Namen des gesamten Teams des Pestana Plaza Mayor Madrid bedanke ich mich für Ihren liebenswürdigen Kommentar zu Ihrem Aufenthalt und unserem Service. Wir sind über Ihr positives Feedback zutiefst erfreut. Wir hoffen, dass Sie uns bald wieder mit Ihrem Aufenthalt beehren und alle unsere Angebote genießen. Mit freundlichen Grüßen Pestana Collection Hotels

Dear Mr. Mustapha, On behalf of the staff at Pestana Plaza Mayor Madrid, I would like to take the opportunity to personally thank you for your feedback and review. It is very important for us to know that you had a pleasant stay with us and that we were able to help you create great memories. Thank you for your kind words about Miriam and Khaled, we will transmit to them. It was a pleasure having you with us. We look forward to hosting you again at our hotel. Best regards, Guest Experience Manager Pestana Collection Hotels

Dear guest, On behalf of the staff at Pestana Plaza Mayor Madrid, I would like to take the opportunity to personally thank you for your feedback. It is very important for us to know that you had a pleasant stay with us. We look forward to hosting you again soon at our hotel. Best regards, Pestana Collection Hotels

Dear guest, Thank you for choosing Pestana Plaza Mayor Madrid and for taking the time to give us your feedback on your stay with us. We were pleased to hear that you enjoyed the location and comfort of our rooms, as well as the service provided by our team. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We look forward to welcoming you again soon at Pestana Plaza Mayor Madrid. Best regards, Pestana Collection Hotels

Dear Mr/Mrs S, Thank you for choosing Pestana Plaza Mayor Madrid and for taking the time to give us your feedback on your stay with us. Our guests’ comments are very important to us because we work hard every day to provide them with an excellent service. Thank you very much for your recommendation! We look forward to welcoming you again soon at Pestana Plaza Mayor Madrid. Best regards, Pestana Collection Hotels

Dear Mr Cedron, Thank you for choosing Pestana Plaza Mayor Madrid for your stay with us. We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were happy to read your very positive comment about the location and comfort of our rooms. We were very pleased with your recommendation! We look forward to welcoming you again soon at our hotel. Best regards, Pestana Collection Hotels

Dear Guest, Thank you very much for taking part of your valuable time to express your experience at Pestana Plaza Mayor. We are glad you enjoyed your time with us as well as our facilities. The location is perfect to visit the main tourist attractions in the city and the views to Plaza Mayor are the charm of the Hotel. We hope to see you really soon in Madrid. Waiting for you with open arms! Best regards, Guest Experience Manager - Pestana Plaza Mayor

Dear Merritt,Thank you for choosing to stay at Pestana Plaza Mayor and for taking the time to share your feedback with us. We're glad to hear that you had a nice experience during your stay.If there's anything we can do to elevate your future visits from "nice" to "fantastic," we'd love to hear your suggestions. Your feedback is valuable to us, and we always aim to improve our services to meet our guests' expectations.We hope to have the pleasure of welcoming you back for an even better experience at Pestana Plaza Mayor!Warm regards,Alejandro Villa Guest Experience Team Pestana Plaza Mayor Hotel

Dear Daniel,Thank you for choosing to stay at Pestana Plaza Mayor and for taking the time to share your wonderful feedback. We are thrilled to hear that you had an excellent experience with us and that you appreciated our attentive staff and prime location on Plaza Mayor.It's fantastic to know that you enjoyed the design of the room, especially the shower, blackout electric blinds, and Nespresso machine. We are also delighted that you found the bed and linens to be of high quality, contributing to a comfortable stay.We're excited to hear that you plan to return in December, and we look forward to welcoming you back for another memorable stay at Pestana Plaza Mayor.Warm regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor Hotel

Dear Irina,Thank you for choosing to stay at Pestana Plaza Mayor and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and found our location convenient for exploring all the sights in Madrid.It's wonderful to know that you plan to stay with us again on your next visit to Madrid. Your continued loyalty is greatly appreciated, and we look forward to providing you with another excellent experience when you return.Warm regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor Hotel

Cara Elaine,Obrigado por escolher o Pestana Plaza Mayor para a sua estadia em Madrid e por compartilhar seu feedback conosco. Ficamos felizes em saber que você teve uma experiência positiva e que nossos funcionários foram atenciosos durante sua estadia.Estamos sempre comprometidos em oferecer um excelente atendimento ao cliente, e é gratificante saber que nossa equipe conseguiu tornar sua estadia agradável.Se tiver mais alguma sugestão ou comentário, fique à vontade para nos informar. Esperamos recebê-la de volta ao nosso hotel para outra estadia excelente.Atenciosamente,Alejandro VillaEquipe de Guest ExperiencePestana Plaza Mayor Hotel

Dear Michael,Thank you for choosing to stay at Pestana Plaza Mayor and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our excellent location and that our staff provided you with wonderful service.While we regret any inconvenience caused by the issue with your initial room, we are pleased to hear that it was remedied quickly to your satisfaction. Your recommendation means a lot to us, and we truly appreciate your kind words.It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay in the future.Warm regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor Hotel

Dear Halkord,Thank you for choosing to stay at Pestana Plaza Mayor and for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations.We would appreciate it if you could provide us with more details about your stay so we can address any issues you may have encountered and improve our services for future guests.Please feel free to contact us directly to discuss your concerns further. We value your feedback and hope to have the opportunity to make it right.Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor Hotel

Dear Mrs. Helen,Thank you for taking the time to leave us your feedback! We're delighted to hear that you enjoyed our lovely breakfast room and found a good selection of food. We're sorry to hear about your uncomfortable experience with the noise near the elevator during your first night, but we're glad our team was able to swiftly resolve this issue by changing your room. We appreciate your suggestion regarding offering bottled water even more and will certainly take it into consideration for future improvements. It's great to hear that you noticed a more positive attitude from our staff on your second day. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience.Warm regards,Daniela Cohen Morales, Guest Experience Team Pestana Plaza Mayor

Dear August,Thank you for your excellent review! We're delighted to hear that you had a great experience at our hotel and that our location worked well for you. We strive to provide exceptional service and a comfortable stay for all our guests. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!Kind regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor Hotel

Chère Laura,Un immense merci d'avoir pris le temps de partager votre expérience avec nous! Nous sommes ravis de voir que votre séjour a été excellent. Si vous avez des commentaires spécifiques que vous souhaitez partager ou des suggestions, n'hésitez pas à nous en informer.Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour excellent dans le futur.Bien cordialement,Alejandro VillaÉquipe Guest ExperiencePestana Plaza Mayor - Madrid

Dear Nick,Thank you for taking the time to rate your experience with us! We are thrilled to see that you had an excellent stay. If there is anything specific you loved or any suggestions you'd like to share, feel free to let us know.We hope to have the pleasure of welcoming you back for another excellent stay in the future.Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Prezado Paulo Murilo,Agradecemos imensamente por compartilhar sua experiência conosco. Ficamos encantados em saber que nosso serviço, conforto excepcional e café da manhã maravilhoso contribuíram para uma estadia memorável. É gratificante saber que a localização também atendeu às suas expectativas.Será um prazer recebê-lo novamente em sua próxima visita, e estamos ansiosos para oferecer-lhe mais momentos excepcionais aqui no Pestana Plaza Mayor.Atenciosamente,Alejandro VillaEquipa Guest ExperiencePestana Plaza Mayor - Madrid

Dear Susan,Thank you for your incredible review and perfect rating! We're thrilled to hear that every encounter with our team, from the restaurant to the front desk to the cleaning staff, was impeccable. It's our goal to make our guests feel at home, and your kind words reinforce that we're on the right track.We appreciate your recognition of our team's efforts, and we look forward to welcoming you back for another outstanding experience.Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Karla,On behalf of our entire team, we'd like to thank you for your wonderful feedback! We're happy to learn we managed to meet your expectations and that you enjoyed your stay!We thank you for choosing Pestana Plaza Mayor for your visit to Madrid, and we look forward to welcoming you again soon!Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Caro Josif David,Agradecemos imensamente seu feedback positivo! Ficamos muito felizes em saber que sua estadia foi tão satisfatória. Esperamos tê-lo de volta em breve para mais momentos incríveis em nosso hotel. Se precisar de alguma coisa, estamos à disposição.Cordialmente,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Gayle,Thank you for sharing your feedback with us. We appreciate your positive feedback about our property. However, we'd also like to apologize for any discomfort you experienced with the bedding. Your comfort is important to us, and we regret falling short of your expectations in this aspect. For the next time you visit us, don't hesitate to let us know in advance what type of pillow you'd like as we have different types, and we're sure there will be one perfect for you!It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back during your next visit to Madrid.Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Robert,On behalf of our entire team, we'd like to thank you for your wonderful feedback! We're happy to learn we managed to meet your expectations and that you enjoyed your stay!We thank you for choosing Pestana Plaza Mayor for your visit to Madrid, and we look forward to welcoming you again soon!Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Rebecca,On behalf of our entire team, we'd like to thank you for your wonderful feedback! We're happy to learn we managed to meet your expectations and that you enjoyed your stay!We thank you for choosing Pestana Plaza Mayor for your visit to Madrid, and we look forward to welcoming you again soon!Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Rebeca,Thank you so much for your fantastic 5/5 review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon for another wonderful experience. Best regards,Alejandro VillaGuest Experience Team

Dear George,Thank you for sharing your wonderful experience! We're delighted to hear that our property's great location added value to your stay, making it convenient to explore the nearby restaurants and attractions. It warms our hearts to know that you found our staff to be first-class, and we're pleased that the touches of hospitality made you feel right at home. Your kind words are truly appreciated, and we look forward to welcoming you back at Pestana Plaza Mayor for another memorable stay.Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Rebecca,On behalf of our entire team, we'd like to thank you for your wonderful feedback! We're happy to learn we managed to meet your expectations and that you enjoyed your stay!We thank you for choosing Pestana Plaza Mayor for your visit to Madrid, and we look forward to welcoming you again soon!Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Robert,Thank you for taking the time to share your very kind 10/10 rating! We are thrilled to hear that you had such a fantastic experience at our hotel. Your feedback is truly appreciated, and we are delighted to have exceeded your expectations. If there is anything specific that stood out to you during your stay, or if there's anything more we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back for another outstanding stay!Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Rafael,Thank you for your positive review! We're delighted that you found our place excellent, appreciated its central location, beautiful decoration, and received excellent treatment from our team. We strive to create a memorable experience and look forward to welcoming you back.Best regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid

Dear Christina,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our great location and the beauty of our property. It's fantastic that you found our facilities very clean, and we're delighted to know that our front desk staff was helpful during your stay.We understand the sentiment of wishing for more time, and we hope to have the pleasure of hosting you again in the future. Until then, safe travels, and thank you for choosing our property!Best Regards,Alejandro VillaGuest Experience TeamPestana Plaza Mayor - Madrid