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Bewertungen von Elaf Kinda Hotel

5 out of 5
Elaf Kinda Hotel
Al Mesyaal St., Makkah

Bewertungen

7.6

Gut

131 von insgesamt 341 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
91 von insgesamt 341 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 341 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 341 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
38 von insgesamt 341 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

7.8/10

Personal & Service

7.2/10

Ausstattung

7.4/10

Zustand der Unterkunft

7.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Abu saleh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Elaf Kinda Managment am 28. Apr. 2024
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

4/10 – Schlecht

Abu saleh

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Elaf Kinda Managment am 31. März 2024
ضيفنا العزيز،ازعجنا جدا وتقيميك و الملاحظات القيمه من الضيوف الكرام هي محل متابعة مباشره من الفندق، وجميعها تؤخذ بعين الاعتبار، حتى يتم تلافيها في المستقبل، وبالتالي تكون مصدرا مهما في مساعدتنا على تحسين مستوى الخدمه.لم نتمكن من الوصول إليكم لعدم وجود بيانات ظاهره لدينا لذا نرجوا منكم التفضل بالتواصل معنا على رقم الهاتف: 966125745555 تحويله: 602 من الساعة 10 صباحا وحتى الساعة 4 عصرا للمزيد من المعلومات.نتطلع لزيارتكم لنا مره أخرى في الفندق، وكلنا امل في ان تحوز خدماتنا على رضاكم.مع اطيب التحيات، اداره فندق إيلاف كنده

10/10 – Hervorragend

IMED

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
C’est merveilleux services impeccables accueil chaleureux très propre très proche de la mosquée sainte El haram. Je recommande fortement et je reviendrai. Cordialement
Aufenthalt von 2 Nächten im März 2024
Antwort von Elaf Kinda Managment am 28. März 2024
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

2/10 – Ungenügend

Ishaq

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Well, what can I say regarding Elaf Kinda? Firstly, as soon as we entered the hotel room, the carpet and bathroom looked as if they haven’t been cleaned since the last stay, the bathroom stank and was wet on the ground. The carpets looked as if they weren’t hoovered at all. I have pictures of all this as proof, they do not clean appropriately. I have requested the rooms be cleaned not once, but on three occasions and they never came. The mattress in one of the rooms were broken, I mean is this supposed to be a Five star hotel? The mattress are shocking and the actual rooms itself are really bad. The rooms were never cleaned and the rubbish was taken out by ourselves, leaving them in the lobby otherwise the rooms would never be cleaned at all. This is only a five star hotel due to its proximity to the Haram and the grand mosque. Other than that, this hotel is a complete shambles and if anything is a 1 start hotel at best. I have stayed in Clock Towers, and other local hotels which are actual five stars and are miles better than Elaf Kinda Hotel. The only reason why I booked here, was all the other hotels were fully booked. Please do consider this review when booking this hotel and only book if you do not care for cleanliness and service.
Aufenthalt von 4 Nächten im März 2024
Antwort von Elaf Kinda Managment am 14. März 2024
We were very disturbed by your comment, evaluation, and valuable comments from our valued guests, which are followed up directly by the hotel, and all of them are taken into consideration, so as to be avoided in the future, and thus be an important source in helping us improve the level of service.Please kindly contact us on the phone number: 966 12 574 5555 Ext: 602 from 10.00 AM. until 4.00 Pm for more information.We look forward to your visit to us again at the hotel, and we hope that our services will satisfy you.Best regards,Management of Elaf Kinda Hotel.

4/10 – Schlecht

MST HASINA

Aufenthalt von 3 Nächten im März 2024
Antwort von Elaf Kinda Managment am 14. März 2024
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Shabbir

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very close to haram- walking distances. staff very helpful.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Elaf Kinda Managment am 12. März 2024
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

4/10 – Schlecht

Reem

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
I arrived at the property to find my reservation canceled without my consent or even any email or confirmation of the cancelation. After traveling for 32 hours I was told I have no bed and was made to make a new reservation for the next day. Very horrible start to my vacation and experience.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Elaf Kinda Managment am 4. Feb. 2024
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

10/10 – Hervorragend

SIHAM NUR

Gut: Personal & Service und Zustand der Unterkunft
Staff where lovely
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Elaf Kinda Managment am 15. Jan. 2024
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Raheel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Elaf Kinda Managment am 14. Jan. 2024
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

WALEED

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very near
Antwort von Elaf Kinda Managment am 10. Jan. 2024
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 – Okay

Mohammed

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only wish they understand that there is a growing number of non Arab Muslims who are passionate about multiple umra visits and also stubborn on NOT learning spoken Arabic. Sadly Elaf Kinda, like most Saudi hotels, fails miserably on that front. For time immemorial, they expect us to learn the language - when God himself has not made it compulsory or even remotely desirable. Show me one Sahih Hadith recommending Muslims to learn spoken Arabic. Elaf Kinda spokesperson,, Wed, talks about the Saudi law requiring employing young Saudis and grooming them. Wed reasons that such a young Saudi may have tried to communicate with me when I asked earlier about the taxi drop to the hotel. Does anyone even know that the taxi doesn't arrive at the reception? Does Elaf Kinda set this expectation with its guests? It's this kind of callous attitude that needs to change. Or they should adopt the British Pre Indian interdependence policy of "Indians and Dogs not allowed" I did try to explain to Wed that market forces find their way. Like it is happening at 10 Downing St, where UK has both an Indian and a dog at its most prestigious address. So, it's high time Saudis take non Arabs seriously. Truly serious. And such a commitment clearly, unabashedly, emphatically and openly. Let's see them do it
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Elaf Kinda Managment am 31. Dez. 2023
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

8/10 – Gut

Shafiqur

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Elaf Kinda Managment am 28. Dez. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Abid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our 4 night stay at this location. One of the primary reason I booked this hotel is due to its proximity to Masjid Al Haram and I must say that I am very pleased with that. The housekeeping staff was very courteous. They immediately assisted with our requests especially unlimited water refills. The lift sometime gets crowded but that is expected given the volume of people arrives in this city. The only drawback I have noticed is the parking availability. We could not get any of our cab to come to near the hotel but we have to walk to the street.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Elaf Kinda Managment am 27. Dez. 2023
ضيفنا العزيز,نتوجه اليكم بالشكر الجزيل لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لديناسعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل.مع اطيب التحيات اداره فندق ايلاف كنده.

6/10 – Okay

raziuddin

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Elaf Kinda Managment am 27. Dez. 2023
ضيفنا العزيز,نتوجه اليكم بالشكر الجزيل لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لديناسعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل.مع اطيب التحيات اداره فندق ايلاف كنده.

10/10 – Hervorragend

Yasser

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice choice
a very nice helpful reception/room service ....team located at 150m from al Haram
Aufenthalt von 1 Nacht im November 2023
Antwort von Elaf Kinda Managment am 3. Dez. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Saarra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Haram view bedroom
Amazing stay at Elaf Kinda hotel. Staff allowed an early check in at 9am which was really helpful to say we had an extremely long flight. The hotel is located on the Al Haram grounds and is easy to get to. Staff were great and attended to needs. Cleaner was extremely polite and always worked above and beyond however, sometimes when I had called for room service this had not been attended to. Never the less, room was spotless every-time it has been cleaned. Overall, I would be returning to this hotel for future stays. Great family friendly hotel.
Aufenthalt von 6 Nächten im November 2023
Antwort von Elaf Kinda Managment am 24. Nov. 2023
Dear guest Saarra,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

SUBUL, des plaines

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is our second trip for Umrah this year and my husband and I enjoyed our trip in April so much that we brought our daughter back to join us in our religious trip! It was amazing!!!!!
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Elaf Kinda Managment am 29. Okt. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 – Gut

Kashif

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location and access to masjid haram. The carpet of the room was very dirty. Amenities were fine. The room was not sound proof. Even the air conditioner fan was giving an horrible sound. Iron table was broken.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Elaf Al Mashaer Managment am 20. Okt. 2023
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

10/10 – Hervorragend

Khateja

Aufenthalt von 3 Nächten im September 2023
Antwort von Elaf Kinda Managment am 20. Okt. 2023
ضيفنا العزيز,نتوجه اليكم بالشكر الجزيل لتخصيص جزءا من وقتكم الثمين في تقييم مستوى إقامتكم. رضاكم عن خدماتنا هو الدافع الاساسي من أجل تحفيز فريق العمل لديناسعداء بمعرفة انكم قد استمتعتم خلال فترة إقامتكم معنا، ونتطلع الى زيارتكم لنا في القريب العاجل.مع اطيب التحيات اداره فندق ايلاف كنده.

10/10 – Hervorragend

Abdisalan

Antwort von Elaf Kinda Managment am 29. Sept. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city. Your satisfaction is our key to motivate the team in the hotel.Looking forward to welcoming you back.Kindest RegardsElaf Kinda Management

10/10 – Hervorragend

Hammad

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The people at this hotel were the kindest and most helpful. Rajaul in particular went out of his way to make us feel comfortable and welcome. He took very good care of us. The people at the reception desk were also extremely polite and hospitable. Wonderful experience staying with this hotel.
Aufenthalt von 3 Nächten im August 2023
Antwort von Elaf Kinda Managment am 10. Sept. 2023
Dear guest Hammad,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

SHABBIR, SPRINGFIELD

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location is great. 7 min walk to gate 89. Clock tower entrance next door. Main door of hotel opens to courtyard piazza. Not to a traffic street. Cars can't come to the door. Taxi drops off away from hotrdl entrance. No parking.
Aufenthalt von 1 Nacht im August 2023
Antwort von Elaf Kinda Managment am 20. Aug. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Kareem

Gut: Personal & Service und Zustand der Unterkunft
Excellent rooms and personable staff
Aufenthalt von 1 Nacht im August 2023
Antwort von Elaf Kinda Managment am 10. Aug. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 – Gut

Ahmed Fraz

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall good experience.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Elaf Kinda Managment am 31. Juli 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Walid

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Elaf Kinda Managment am 27. Juli 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 – Gut

Amber

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good service but the carpets needs to be clean amazing breakfast
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Elaf Kinda Managment am 12. Juni 2023
Dear guest,Thank you for choosing Elaf Al Mashaer as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Al Mashaer Management

2/10 – Ungenügend

Husien

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The road adjacent to the property was undergoing major repair works, which meant there was no direct access to the property. Therefore, in order to go the Haram I had to cross mud and sand. In addition, the rooms are very small for the price they are selling you can get bigger rooms In the same vicinity.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Elaf Kinda Managment am 21. Mai 2023
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

10/10 – Hervorragend

Sayed Warisullah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Elaf Kinda Managment am 25. Mai 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Aamir

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Elaf Kinda Managment am 18. Mai 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Larbi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La proximité de la mosquée
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Elaf Kinda Managment am 14. Mai 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Irfan

Aufenthalt von 2 Nächten im April 2023
Antwort von Elaf Kinda Management am 4. Mai 2023
Dear guest Irafan,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

SUBUL, des plaines

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Every single thing about this hotel was excellent!!! Going back to Makkah and staying at the same place. 100's of restaurants, all the malls, in front of Kaabah!!!!!!!!! Perfect location. Best Pakistani food ever located 10 min walk. Mcds and all major fast food chains all around me. Best shopping for everything- you dont have to leave the area. No taxis needed no cars needed. So much to do in all blocks of walking
Aufenthalt von 4 Nächten im April 2023
Antwort von Elaf Kinda Management am 2. Mai 2023
Dear guest Subul,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Walid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All things are good
Aufenthalt von 1 Nacht im April 2023
Antwort von Elaf Kinda Management am 28. Apr. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

4/10 – Schlecht

Ali

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Location is fantastic, but the hotel facilities are in bad condition. Also, the room size is very small and rental rate is higher than its deserve.
Aufenthalt von 1 Nacht im April 2023
Antwort von Elaf Kinda Management am 9. Apr. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

RASHID, bolton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mashallah ahmed al samti and mustafa Noor were helpfull service very good would recommend to all
Aufenthalt von 11 Nächten im März 2023
Antwort von Elaf Kinda Management am 9. Apr. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 – Gut

Bettaieb

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A near and good hotel
Aufenthalt von 4 Nächten im März 2023

10/10 – Hervorragend

Mohamed, Doha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location is very close to Al-Haram
Aufenthalt von 2 Nächten im März 2023
Antwort von Elaf Kinda Management am 26. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 – Okay

Safiq

Antwort von Elaf Kinda Management am 26. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 – Okay

Mahmud

Aufenthalt von 3 Nächten im März 2023
Antwort von Elaf Kinda Management am 11. Apr. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

6/10 – Okay

MOHAMMED

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Twin room was much smaller than expected. Shower had no sliding door.
Aufenthalt von 1 Nacht im März 2023
Antwort von Elaf Kinda Management am 20. März 2023
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

4/10 – Schlecht

Umeer

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2023
Antwort von Elaf Kinda Management am 21. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Adel

Aufenthalt von 2 Nächten im März 2023
Antwort von Elaf Kinda Management am 20. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

4/10 – Schlecht

Omar

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Elaf Kinda Management am 20. März 2023
Dear Guest,Kindly accept our sincere apology for failing to reach your satisfaction.All the valuable comments from our valuable guests will been taken into close consideration to ensure a comfortable stay for all our dear guests in the future, and will help us improve our level of service.Looking forward to welcoming you back at our hotel.Kindest Regards,Elaf Al Kinda Management

2/10 – Ungenügend

Rahmania Travel

Aufenthalt von 3 Nächten im März 2023
Antwort von Elaf Kinda Management am 6. Apr. 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Mohanad

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel and excellent location
Aufenthalt von 1 Nacht im März 2023
Antwort von Elaf Kinda Management am 15. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivate the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

8/10 – Gut

Neelam J

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2023
Antwort von Elaf Kinda Management am 16. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Isra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff
Aufenthalt von 1 Nacht im März 2023
Antwort von Elaf Kinda Management am 12. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

10/10 – Hervorragend

Alemran

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
- staff was nice
Aufenthalt von 4 Nächten im März 2023
Antwort von Elaf Kinda Management am 12. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management

2/10 – Ungenügend

Mohamed

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Idont like their services someone steal my jacket and money they checked the camera and saw everything then they told me ti call me. Until now i didn't get yet any call or help
Aufenthalt von 1 Nacht im März 2023
Antwort von Elaf Kinda Management am 13. März 2023
Dear guest,We were very disturbed by your comment, evaluation, and valuable comments from our valued guests, which are followed up directly by the hotel, and all of them are taken into consideration, so as to be avoided in the future, and thus be an important source in helping us improve the level of service.Please kindly contact us on the phone number: 966 12 574 5555 Ext: 602 from 10.00 AM. until 4.00 Pm for more information.We look forward to your visit to us again at the hotel, and we hope that our services will satisfy you.Best regards,Management of Elaf Kinda Hotel.

10/10 – Hervorragend

muhammad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Has no front door access to drive up to the hotel, it on no driving street,
Aufenthalt von 4 Nächten im März 2023
Antwort von Elaf Kinda Management am 12. März 2023
Dear guest,Thank you for choosing Elaf Kinda as your preferred location to stay in the holy city of Makkah. Your satisfaction is our key to motivating the team in our hotel.We are happy to learn that your stay has been satisfactory, and we look forward to welcoming you back to our hotel in the very near future.Kindest Regards, Elaf Kinda Management