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Bewertungen von Malmaison Manchester

4 out of 5
Malmaison Manchester
1-3 Piccadilly, Manchester, England

Bewertungen

8.6

Hervorragend

550 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
245 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
118 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
63 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.8/10

Personal & Service

8.4/10

Ausstattung

8.4/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Patrick

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Team Mal x am 16. Aug. 2023
Thank you for rating us highly Patrick, we hope to see you back at Mal Manchester again soon

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2019
Antwort von Mal x am 4. Dez. 2019
Thanks for the great review, we are so glad you enjoyed your stay with us and hope to see you again soon

6/10 – Okay

John

Mit der Familie gereist
Gut: Sauberkeit
Tv in first room was broken, we were moved room fairly swiftly. Noise at the rear to the hotel as bins were being cleared at night. Rooms and corridors were very dark (due to the style) not my cup of tea. Room was so dark I count see the phone to phone reception about the broken tv. Handwash positioned over the toilet roll (which was poorly positioned anyway) which meant the toilet roll got soaked when you washed your hands. Took ages to be seated for breakfast even though they were not especially busy. Not exactly friendly restaurant staff either. Took ages to order hot breakfast which did come very quickly meaning it just sits under a hot plate in the kitchen when it could be placed out buffet style. Not a huge choice of continental items. Lots of tables not cleared. Overall Didn’t feel like an upmarket stay unfortunately.
Aufenthalt von 1 Nacht im April 2024
Antwort von Team Mal x am 30. Apr. 2024
Thank you for taking the time to leave your feedback John. We are sorry to read this, as this is not the experience that we would wish you to have with us. Please be assured, we will review this with our teams, and action accordingly. Many thanks,

10/10 – Hervorragend

M

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This Malamaison is ideally situated for mainline train, bus and Metro links. As well as the hotel restaurant, there is a range of dining opportunities close by. Shopping is within easy walking distance. Staff are welcoming and accommodating.
Aufenthalt von 1 Nacht im April 2024
Antwort von Team Mal x am 15. Apr. 2024
Thank you for your lovely feedback M. We are pleased you found us to be in a convenient location and found our teams to be welcoming and accommodating. We do hope to welcome you back to Mal Manchester again very soon

10/10 – Hervorragend

Penny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Team Mal x am 9. Apr. 2024
Thank you for rating your visit highly Penny. We are delighted you enjoyed your stay with us, and hope to see you back at Mal Manchester again very soon

10/10 – Hervorragend

Dawn Louise

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Location. Staff extremely helpful & courteous.
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal x am 2. Apr. 2024
Thank you so much Dawn Louise, we are delighted you found us to be in a convenient location and found our team to be helpful and courteous. We do hope to welcome you back to Mal Manchester again soon

10/10 – Hervorragend

John, Milton Keynes

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal x am 2. Apr. 2024
Thank you John, we are pleased that you found us to be in a convenient location and enjoyed your stay with us. We hope to welcome you back again soon

8/10 – Gut

Chan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal x am 2. Apr. 2024
Thank you for rating us highly Chan, we hope to welcome you back to Mal Manchester again soon

10/10 – Hervorragend

Luke

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im März 2024
Antwort von Team Mal x am 25. März 2024
Thank you for rating your stay with us so highly Luke. We are pleased that you had an enjoyable experience with us, and hope to welcome you back again soon

10/10 – Hervorragend

Clare

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal x am 25. März 2024
Thank you so much for rating us highly Clare, we are delighted you had a great stay with us, and hope to welcome you back again soon

8/10 – Gut

Nedge

Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal x am 11. Apr. 2024
Thank you for taking the time to leave your feedback Nedge. We are very sorry that you did not have an enjoyable experience with us. We will review this with our teams. Many thanks,

4/10 – Schlecht

Scott

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Service was terrible. Bill was wrong. Decor is questionable. Gym is tiny and no atmosphere. Just some dumbells, a bench, a bike and a couple of running machines. Steak was OK. Breakfast was nice.
Antwort von Team Mal x am 19. März 2024
We are sorry to read this Scott, as this is not the experience that we would wish you to have with us. Please be assured we will look into this and action accordingly.

10/10 – Hervorragend

Stuart, Broughton, Milton Keynes

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A great room and breakfast in this hotel is esential
Aufenthalt von 2 Nächten im März 2024
Antwort von Team Mal x am 19. März 2024
Thank you for the lovely feedback Stuart, we are pleased that you enjoyed your room and breakfast with us. We hope to welcome you back again real soon

4/10 – Schlecht

Joseph

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal x am 19. März 2024
We are very sorry that you did not have an enjoyable stay with us Joseph, we will look into this with our teams for review

8/10 – Gut

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel, strange decor, in good location for visiting NQ an Manchester city centre
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal x am 9. März 2024
Thank you for your feedback Peter, we are pleased you found us to be in a convenient location and enjoyed your stay. Sorry you did not like the décor!

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice comfy hotel room, great coffee.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Mal x am 26. Feb. 2024
Thank you so much Karen, we are pleased that you enjoyed your time with us, and found your room to be comfortable and enjoyed the coffee. We hope to see you back at Mal Manchester again soon

10/10 – Hervorragend

ANTHONY

Geschäftlich gereist
All good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Mal x am 23. Feb. 2024
Thank you for rating your stay with us highly Anthony, we hope to welcome you back to Mal Manchester again soon

10/10 – Hervorragend

Samirah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Mal x am 22. Feb. 2024
Thank you so much for rating your stay with us so highly Samirah, we are pleased that you had an enjoyable evening, and hope to welcome you back to Mal Manchester again very soon

10/10 – Hervorragend

Ella

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Mal x am 21. Feb. 2024
Thank you for rating your visit highly Ella, we are delighted that you had an enjoyable time with us, and hope to welcome you back again soon

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic as always
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Mal x am 21. Feb. 2024
Thank you David, we look forward to seeing you again very soon

10/10 – Hervorragend

Bethany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Near to piccadilly train station. Room was large, spacious and very clean. Staff were very helpful.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Mal x am 21. Feb. 2024
Thank you so much for your lovely comments Bethany, we are delighted that you had an enjoyable experience, and hope to welcome you back again soon

8/10 – Gut

Tracy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Mal x am 16. Feb. 2024
Thank you for your positive feedback Tracy, we are pleased you had an enjoyable stay, and wish to welcome you back next time you are in Manchester

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
5 stars
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 6. Feb. 2024
Thank you for your feedback Daniel, we are pleased that you had an enjoyable stay with us, and hope to welcome you back to Mal Manchester again soon

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Disappointing breakfast, not just the food
It’s very well located. Don’t bother to either get the Delux club room or pay for breakfast- overcooked sausages and tasteless black pudding. Coffee wasn’t good either. The delis is not different than a double but the price is. Usually love Malmaison hotels… not this one. Staff was friendly, bar staff and reception were lovely but the host at the restaurant didn’t seem to me like he was in the mood for working the morning breakfast shift.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 1. Feb. 2024
Thank you for taking the time to leave your feedback. We are sorry that you did not enjoy your breakfast experience with us, and will pass this onto our teams for review-thank you for bringing this to our attention

10/10 – Hervorragend

andy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 1. Feb. 2024
Thank you for rating your stay with us highly Andy. We are pleased that you had an enjoyable stay with us, and hope to see you back again soon

10/10 – Hervorragend

Patricia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel and staff.
Excellent stay again. Reception staff checked us in one hour early and were very friendly. Room was clean and modern. Breakfast was great. No rushing and food was very nice. Highly recommend this hotel. Staff are lovely. Rooks are lovely and clean. Breakfast was great. A great stay again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 1. Feb. 2024
Thank you so much for the lovely comments Patricia, we are delighted that you enjoyed your stay with us, it means a lot to our teams to see this feedback. Thank you for your continued loyalty, and we look forward to welcoming you back again very soon

10/10 – Hervorragend

Douglas

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 31. Jan. 2024
Thank you so much for rating your stay with us highly Douglas, we hope to welcome you back to Mal Manchester again very soon

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 31. Jan. 2024
Thank you for taking the time to leave your feedback Sandra, we are pleased that you had an enjoyable stay, and hope to welcome you back again soon

10/10 – Hervorragend

Paula

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 21. März 2024
Thank you for rating us highly Paula, we hope to welcome you back to Mal Manchester again soon

8/10 – Gut

Diane

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay in a well located hotel
I booked one of the suites and was given a newly refurbished one which was fabulous. Comfortable bed, big TVs, Great to have a separate shower as well as a bath We ate in the restaurant. The bar had a good buzz and the service was spot on.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Team Mal x am 26. Jan. 2024
Thank you for your lovely feedback Diane, we are pleased you enjoyed our newly upgraded corner suite, and enjoyed the atmosphere in our bar. We hope to welcome you back to Mal Manchester again soon

10/10 – Hervorragend

Emma

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 25. Jan. 2024
Thank you for rating us so highly Emma, we are delighted that you enjoyed your stay with us at Mal Manchester Piccadilly, and hope to welcome you back again soon

10/10 – Hervorragend

Alex

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 25. Jan. 2024
Thank you for rating your stay with us highly Alex, we hope to see you back at Mal Manchester Piccadilly again soon

8/10 – Gut

Liz

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was beautiful and evening meal delicious, service at breakfast was slow but staff were friendly
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 21. Jan. 2024
Thank you for rating your visit to Mal Manchester Piccadilly highly Liz, we are pleased that you enjoyed your room and evening meal. We are sorry breakfast service was slow, we will raise this with our teams. We hope to see you back again soon

10/10 – Hervorragend

Stuart, Broughton, Milton Keynes

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 19. Jan. 2024
Thank you for taking the time to leave your feedback Stuart, we are pleased you had a positive experience and we hope to welcome you back to Mal Manchester again very soon

2/10 – Ungenügend

MARCEL

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Freezing cold and terrible service
The room was absolutely freezing even with the heating panel turned to 27 degrees (the maximum). I changed rooms once with the same result. The hotel moved me to an adjacent room and the heating issue was exactly the same
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 18. Jan. 2024
Marcel, we are very sorry to read this, as this is not the experience that we would wish you to have with us. Please be assured we will look into this with our teams and action accordingly. Kind regards,

10/10 – Hervorragend

Grant

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff and atmosphere are great, and hotel is perfectly located near the station.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 16. Jan. 2024
Thank you Grant, we are pleased that you enjoyed your stay with us and found our team to be welcoming. We really hope to see you back at Mal Manchester Piccadilly again real soon

10/10 – Hervorragend

jamie

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 16. Jan. 2024
Thank you for rating us so highly Jamie, we hope to welcome you back to Mal Manchester Piccadilly again soon

10/10 – Hervorragend

Susan

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Team Mal x am 16. Jan. 2024
Thank you for rating us highly Susan, we are pleased you had an enjoyable stay with us and hope to welcome you back again soon

10/10 – Hervorragend

Estelle Margaret

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 31. Jan. 2024
Thank you for rating your stay with us so highly Estelle Margaret, we very much hope to welcome you back to Mal Manchester again very soon

8/10 – Gut

Kully

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fab Solo Stay
Great service and the staff at the wellness centre were wonderful.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 9. Jan. 2024
Thank you for your lovely feedback Kully, we are especially pleased that you enjoyed your spa experience. We hope to welcome you back again soon

8/10 – Gut

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Considering it was New Year's Eve it was remarkably quiet in our room. The room was spacious, clean and well appointed. The hotel opened on to the main road which was close to the railway but also served by free buses. We used them to visit several local amenities such as Manchester Museum which was also free. There are lots of good eating places nearby which we preferred to the hotel as the only meal we took there was a disappointing breakfast.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal x am 9. Jan. 2024
Thank you Susan. We are pleased that you found us to be in a convenient location and found your room to be clean and spacious. We are however sorry that you did not enjoy breakfast, we will look into this with our teams. We hope to welcome you back again soon

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fabulous stay, friendly staff, complementary Prosecco and a great breakfast. What more could you ask for?
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal x am 9. Jan. 2024
Thank you so much for rating us highly Heather. We are pleased that you found our team to be welcoming and enjoyed our breakfast. We do hope to welcome you back to Mal Manchester Piccadilly again soon

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Team Mal x am 9. Feb. 2024
Thank you for rating us highly Julia, we are pleased that you had a great experience, and hope to welcome you back to Mal Manchester again soon

10/10 – Hervorragend

Aimee

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean room. Spacious. Heating worked. Stayed over new year's so not the quietest but can't blame the hotel for that. Stil, room was very good. The bed was super comfy. Great location that is walkable to everywhere we needed. Door pass needed for the lift and to get in at night. Good security!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal x am 6. Jan. 2024
Thank you for your lovely feedback Aimee. We are pleased that you felt comfortable and secure during your recent New Years visit, and we hope to welcome you back to Mal Manchester Piccadilly again very soon

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal x am 4. Jan. 2024
Thank you for rating your stay with us so highly Stephen. We hope to welcome you back to Mal Manchester again soon

4/10 – Schlecht

Neil, Manchester

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Good location, lovely staff. Room was in some state of disrepair. Shower handle came off the wall, sink was blocked, and - first world problem, I know- but there are no plugs by the bed for phones. Could do with a refurb.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Team Mal x am 26. Dez. 2023
Thank you for taking the time to leave your feedback Neil. While we are pleased that you found our team to be friendly, we are sorry that you experienced issues with your room, we will raise this with out teams to address, thank you for bringing this to our attention

8/10 – Gut

Catherine, Ongar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Room was clean and bed very comfy but room decor very tired with flaking coating on taps and desk veneer peeling. Discounted parking only available if booked online in advance which was not communicated before my arrival.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal x am 26. Dez. 2023
Thank you for your feedback Catherine, we are pleased that you found your room to be clean and comfortable. We will address the issues raised with our team, and hope to welcome you back again soon

10/10 – Hervorragend

Jeanett

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Team Mal x am 26. Dez. 2023
Thank you for rating your stay with us so highly Jeanett, we hope to welcome you back to Mal Manchester Piccadilly again soon

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing as always
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal x am 14. Dez. 2023
Thank you for your lovely feedback David, we look forward to seeing you again very soon

8/10 – Gut

Louise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal x am 14. Dez. 2023
Thank you for rating your stay with us highly Louise, we hope to welcome you back to Mal Manchester Piccadilly again soon