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Bewertungen von Northpointe Residences

3 out of 5
Northpointe Residences
22 Rd 13, Quezon City, National Capital Region

Bewertungen

6.4
15 von insgesamt 48 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 48 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 48 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 48 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 48 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.8/10

Sauberkeit

7.0/10

Personal & Service

5.0/10

Ausstattung

6.6/10

Zustand der Unterkunft

6.2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Deick

Verbesserungswürdig: Sauberkeit und Personal & Service
You get what you pay for.
Front deak customer service was not friendly.
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Ma. Lynor

Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Alessandro

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Da non ripetere piu
Camera grande, vecchia , sporca, neanche il frigobar
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Airon Mar

Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Akieva

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
having problem locating the place but staff are very helpful
Aufenthalt von 2 Nächten im Oktober 2023

4/10 – Schlecht

Marvin

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I booked a week for my gf. Firstly, they charge for hot drinking water, and to borrow utensils. Also, she was stuck in the elevator for 30 mins. And whilst trying yo call the lobby, no pick up. She had to just wait. Not cool
Aufenthalt von 7 Nächten im September 2023

6/10 – Okay

Diana Lyn

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im August 2023

8/10 – Gut

Voitto

Gut: Sauberkeit
Northpointe Residenssi
Hei! Hotelli oli erinomainen mm. sänky oli parhain missä olen nukkunut, huone erinomainen! Kaksi puutetta oli huoneessa sieltä puuttui mikroaaltouuni ja jääkaappi! Muutoin huone hyvä!
Aufenthalt von 13 Nächten im Dezember 2022

10/10 – Hervorragend

Ray Kester Louis

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay

2/10 – Ungenügend

june

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
I would rather go somewhere, everything needs to paid, why wont you just include everything in one bill instead. Not impress with the service, and wont go back here again.
Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Eric

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
If you are looking for a like new decor and a lot of amenities you probably will be disappointed. If you are looking for affordable and clean and want to experience the true Filipino working class non tourist trap crap you should love it. We enjoyed eating at the local street vendors immensely. Fresh coconut milk anyone??? Every one smiles and are very accommodating. We will surely return.
Aufenthalt von 14 Nächten im März 2023

4/10 – Schlecht

Ferdinand, Hayward

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im März 2023

2/10 – Ungenügend

Duane

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not stay here
The wait for a room on check in was almost over an hour. The room was not clean and cockroaches were often seen running around.
Aufenthalt von 7 Nächten im Dezember 2022

2/10 – Ungenügend

Robard

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Visit the property before you book! But don't believing the pictures posted on the web. I paid for two nights at a reduced rate with a no cancelation/ no refund online deal. I left after the first night knowing that I wouldn't get my money back but wasn't going to stay another day.

10/10 – Hervorragend

Roberto D

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient location.
Aufenthalt von 2 Nächten im November 2022

10/10 – Hervorragend

Roberto D

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient location!
Aufenthalt von 1 Nacht im November 2022

2/10 – Ungenügend

jaime

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Not good, the head board of the bed have a stain looks dirty and the pillow case have a black spot look like a molds.

10/10 – Hervorragend

Reynaldo

Aufenthalt von 1 Nacht im Oktober 2022

2/10 – Ungenügend

Agapito

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely NO!!!!!!
Confirmed arrangements were completely ignored. Wi-Fi rarely works. TV not working and remained unfixable. No sit down restaurant services, only room service. Neighborhood was scary for a leisure walk. I have a confirmed email from northpoint residences for a room arrangement of 1 queen bed and one twin. We received 3 twin beds instead. Lots of cockroaches. Foul smell in the bathroom.
Aufenthalt von 6 Nächten im August 2022

2/10 – Ungenügend

Jolly

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Need a looootttt of improvement
Coming in from the hotel, the staff were never friendly or accomodating. In the room, no cabinets were there to store your clothes, no mini ref to store food, no oven to heat your food, no utensils to eat your dinner like plates and spoon. No water heater to boil your water. A/c was badly placed for the family room. Also there are a lot of roaches roaming around the room. The place to go around to is very far. On a positive note, the stay was cheap comparedbl to other hotels
Aufenthalt von 1 Nacht im Juni 2022

2/10 – Ungenügend

Maria Lourdes

Aufenthalt von 1 Nacht im April 2022

4/10 – Schlecht

Jennifer

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room has cockroaches. And it’s seems normal for them. The staff did not even apologize when I told them that there’s cockroaches, they just gave us insect spray.
Aufenthalt von 2 Nächten im April 2022
Antwort von Mr Ben am 25. Apr. 2022
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

4/10 – Schlecht

Rafael

Aufenthalt von 4 Nächten im April 2022
Antwort von Mr Ben am 25. Apr. 2022
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your visit with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice and clean
The room is clean and well organized. Also with parking at the basement so theres nothing to worry about when you have your own vehicle
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Mr Ben am 4. Apr. 2022
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

2/10 – Ungenügend

Joshua

Aufenthalt von 2 Nächten im März 2022
Antwort von Mr Ben am 4. Apr. 2022
Dear Joshua, Were pleased to be able to make things better and I hope we see you again soon.

8/10 – Gut

CATHERINE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Mr Ben am 14. März 2022
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

8/10 – Gut

Joselito

Geschäftlich gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Mr Ben am 14. März 2022
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great Location Near QC’s Premier Shopping Centers
The room assigned to me was on the 14th Floor that provided a good view of the Quezon City neighborhood. The staff members were eager to help. I took advantage of the location as I am able to have good 3-to-5 minute walk to Trinoma or SM North. However, I encountered difficulty during my check in. I thought that I could be immediately accommodated since I arrived at 2:30pm, but I was only able to get my room two hours later. Nonetheless, I look forward to returning there again on my next visit to Northpointe Residences.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Mr Ben am 4. Jan. 2022
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Thanks!

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aircon is not working properly. Room was hot and i had difficulty sleeping.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Mr Ben am 20. Dez. 2021
Dear Guest, It was a pleasure serving you [and your family]. I really appreciate you taking the time to share your feedback and being so open with us.We hope you'll come and see us again soon!

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Personal & Service
Late distribution of toiletries and towels, 😂 no telephone directory available for the information.’l
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Mr Ben am 14. Dez. 2021
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your [visit/experience] with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

8/10 – Gut

Rossan Anicia

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021
Antwort von Mr Ben am 14. Dez. 2021
Dear Rossan, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im November 2021
Antwort von Mr Ben am 14. Dez. 2021
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your [visit/experience] with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

2/10 – Ungenügend

Risto Juhani

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
BEWARE!
we booked for a week and payed the hotel based on the information given here, pictures and reviews. first experience upon check in was information that we will be transfered to a nearby place. which didn't happen then as we had lots of luggage. we got a room on the 15th floor. only two elevators for the whole building, makes it very slow for everyone. the room was dirty and bathroom even dirtier, the shower curtain had visible mildew and mold stains. the walls and doors were like paper, and everything around could be heard, partying and noise in the corridors etc. door locks didn't raise trust and there were lots of people coming and going in the building, with no check up whatsoever. the staff didn't wear clear uniforms. we asked for hot water and the price varied from 10php to 20php upon delivery to the room, which again is not very professional to try cheat for a little extra by the staff. There was a power outage on our third day, some of the fire alarms were on in the dark corridors, (some not functioning), we tried to use our room phone to call front desk, or outside number? it didn't work.. it was in the same powerline, as everything else. it should be an independent connection in case of an emergency. so in a case like this, we were on the 15th floor and started our way in the dark corridors going down, as many others.. the staff acted like nothing. we checked out that night (3/7) and are still waiting for the refund and answer for our complaint. THIS PLACE IS NO GOOD
Aufenthalt von 8 Nächten im November 2021
Antwort von Mr Ben am 14. Dez. 2021
Were pleased to be able to make things better and I hope we see you again soon

10/10 – Hervorragend

Mathew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von Mr Ben am 14. Dez. 2021
Dear Mathew, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Hervorragend

Mathew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021
Antwort von Mr Ben am 14. Dez. 2021
Dear Mathew, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 – Hervorragend

Donabel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021
Antwort von Mr Ben am 14. Dez. 2021
Dear Donabel, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 – Schlecht

Aileen

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
.......
Aufenthalt von 3 Nächten im November 2021
Antwort von Mr Ben am 21. Nov. 2021
Were pleased to be able to make things better and I hope we see you again soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff were approachable and friendly.
Aufenthalt von 1 Nacht im November 2021
Antwort von Mr Ben am 9. Nov. 2021
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Thanks & Regards Mr Ben Hotel Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von Mr Ben-Hotel Manager am 10. Sept. 2021
Dear Krevin, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
You get what you paid for… the best thing I like about this hotel is it’s location. It’s very accessible going around Manila. The staffs Mr. Ed and girl Gina were the only ones very accommodating and very helpful and made my stay a little more pleasant. Now the bad, ants and cockroaches! The plumbing needs to be redone since you can smell the sewer gas in the room. You can only access wifi inside the room and only local channels available. The room is lacking amenities like a microwave, hair dryer and a fridge. The pool was closed and not accessible due to Covid season. I can’t complain too much since I got what I paid for… I guess :-/
Aufenthalt von 25 Nächten im Juni 2021
Antwort von Ben am 28. Juli 2021
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook for promos that you might be interested in. Looking forward to seeing you again soon. Mr Ben Hotel Manager

8/10 – Gut

Rossan Anicia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay. Place was comfortable and large
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Mary am 30. Mai 2021
Dear Ms Rossan, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

8/10 – Gut

Mark Lester

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2021
Antwort von Mary am 28. Apr. 2021
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 – Hervorragend

Niccolo Sebastian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
You get what you pay for
The room was clean and safe. If you need housekeeping just call the front desk. Bathroom, however, lacked a bit in amenities, but you can request them.
Aufenthalt von 3 Nächten im März 2021
Antwort von Mary am 6. Apr. 2021
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

4/10 – Schlecht

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Slow and interrupted internet connections. The balcony was locked. We found a small cockroach in our room. No hair blower. Not cable-ready tv, only tv plus local channel. 2 small pillows only. They could have dome better when it comes to amenities also. But the staffs are approachable
Aufenthalt von 1 Nacht im März 2021
Antwort von Mary am 8. März 2021
dear Guest, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice, clean place to stay even for just one night
Neat and tidy rooms, friendly and helpful staff, and amenities are available
Aufenthalt von 1 Nacht im Februar 2021
Antwort von Mary am 1. März 2021
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Do checkout our Facebook pages for promos that you might be interested in. Looking forward to seeing you again soon.

8/10 – Gut

Pinky Joy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Its a good accommodation with your travel buddy.
Aufenthalt von 1 Nacht im Januar 2021
Antwort von Mary am 1. März 2021
Thanks for your stay at Northpointe Residences! See you again on your next visit!! Regards