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Bewertungen von Swiss-Belhotel Blulane Manila Philippines

3.5 out of 5
Swiss-Belhotel Blulane Manila Philippines
609 Tomas Mapua St. Sta. Cruz, Manila

Bewertungen

7.8

Gut

13 von insgesamt 27 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 27 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 27 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 27 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 27 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

8.2/10

Personal & Service

8.6/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

RoWa, Germany

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel liegt in Chinatown, nach Einbruch der Dunkelheit eine schlimme Ecke, tagsüber auch nicht angenehm. Zimmer abgewohnt. Nur kaltes Wasser im Bad für mehrere Tage. Service klappt nicht (Vorbestellung Taxi zum Airport und anderes), Abrechnung der Laundry war „leider“ deutlich falsch (zugunsten des Hotels). Unbedingt meiden.
Aufenthalt von 3 Nächten im Januar 2019
Antwort von THE BLULANE HOTEL am 7. Jan. 2019
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 – Hervorragend

Shadoe, Fort Lauderdale

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the property
Aufenthalt von 7 Nächten im April 2024
Antwort von Swiss-Belhotel Blulane Team am 15. Apr. 2024
Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input as it helps us enhance the overall experience for all our guests. We are all looking forward to have the opportunity to welcome you back to our hotel.

8/10 – Gut

Alf

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good clean
Aufenthalt von 8 Nächten im März 2024
Antwort von Swiss-Belhotel Blulane Team am 15. Apr. 2024
Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input as it helps us enhance the overall experience for all our guests. We are all looking forward to have the opportunity to welcome you back to our hotel.

8/10 – Gut

Krystal, oakdale

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They are actually friendly The only complain is for house keeping .... They will arrange your bed and make your bed when you leave but they will not change your bed sheet , on the 3rd day i ask them to do it they change it all but just wondering why they dont , they dont change your drinking classes as well and the coffee mugs they dont change it every day We spend almost 6 to 7 days there
Aufenthalt von 6 Nächten im März 2024

10/10 – Hervorragend

Shadoe, Fort Lauderdale

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property and staff. The floorboards were cracked but everything was clean and taken care of.
Aufenthalt von 8 Nächten im Januar 2024
Antwort von Swiss-Belhotel Blulane Team am 23. Feb. 2024
Thank you for taking the time to share your feedback with us. We truly appreciate your valuable input as it helps us enhance the overall experience for all our guests. We are all looking forward to have the opportunity to welcome you back to our hotel.

2/10 – Ungenügend

Froilan

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Unfriendly staff
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Foday

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Swiss hotel is amazing, professional services and staff.
Aufenthalt von 2 Nächten im August 2023
Antwort von Swiss-Belhotel Blulane Team am 4. Sept. 2023
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel. Team Swiss-Belhotel Blulane.

10/10 – Hervorragend

Patrick

Gut: Personal & Service und Zustand der Unterkunft
The room and common areas were very clean. Staff was very friendly and helpful even though I was not the most pleasant person the day I checked in. The area is not for tourists.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Team Swiss-Belhotel Blulane. am 20. Juli 2023
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel.

10/10 – Hervorragend

Yuping

Local narrow street, limited dining but Chinatown close and easy to get cheap transport to many attractions. Must see National Museum. Must see Shoe Museum of Marikina also Imelda Marcos shoes displayed, and great shoe factory nearby for inexpensive great designed shoes.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Team Swiss-Belhotel Blulane am 14. Juni 2023
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel. Team Swiss-Belhotel Blulane

10/10 – Hervorragend

Evgeni

Gut: Personal & Service und Zustand der Unterkunft
All good
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Team Swiss-Belhotel Blulane am 25. Mai 2023
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel.

10/10 – Hervorragend

Joel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice rooms at an affordable price. Located within walking distance to China Town Manila.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Swiss-Belhotel Blulane Team am 13. Mai 2023
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel. Team Swiss-Belhotel Blulane

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although located in a pretty scruffy area of Manila, we were pleasantly surprised by the interior of the hotel and the room. The breakfast selection was good and the amenities in the room were excellent - although our shower screen was missing (apparently broken). I was swayed to book this hotel because it had free underground parking - a big plus in Manila. A tight fit but at least the car was secure.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Swiss-Belhotel Blulane and Team am 20. Okt. 2019
We are so pleased to know that you had a great time during your most recent stay at Swiss-Belhotel Blulane and we are all looking forward to have the opportunity to welcome you back to our hotel.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Zustand der Unterkunft
Near Chinatown , so easy to walk around. However if you drive, the traffic are bad, The surrounding are interesting to look , but street are not orderly.
Aufenthalt von 4 Nächten im September 2019
Antwort von Swiss-Belhotel Blulane and Team am 29. Sept. 2019
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel.

8/10 – Gut

Alfonso

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Like it will return soon keep it up
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Swiss-Belhotel Blulane am 25. Juni 2019
Thank you for taking time to write your online feedback. We are happy to hear that you liked your stay experience with us and we are all looking forward to have the opportunity to welcome you back to our hotel.

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Bedsheet
I stayed in Room 916, and the bed cover is only 2/3 of the whole bed! I am very sure the housekeeper knew this and just did not bother to use the proper bed sheet to cover the whole bed. I did not take photo hence I am not able to attach here. Please do not put your reputation at risk. Does not mean most of your hotel guests are Chinese Nationals, this kind of service is acceptable.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Swiss Belhotel Blulane Team am 12. Juni 2019
Dear Valued Guest Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas, we can improve the guest experience.This pushes us more to do better next time. We appreciate your recommendation. We hope to have the opportunity to welcome you back and to give you a more positive experience.

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 2 Nächten im März 2019
Antwort von Swiss-Belhotel Blulane Team am 2. Apr. 2019
Thank you for taking time to write your rating. We apologise for any inconvenience caused and we are putting all measures in place to prevent if not eliminate your bad experience. We hope to have the opportunity to welcome you back and to give you a more positive experience .

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
スタッフは典型的フィリピン人で全体に仕事が遅く、私語なども多い
Aufenthalt von 2 Nächten im März 2019
Antwort von The Swiss-Belhotel Blulane Team am 1. Apr. 2019
Dear Guest, Thank you for taking time to write your detailed review. We apologise for the inconvenience caused and we are putting all measures in place to prevent if not eliminate your bad experience. We hope to have the opportunity to welcome you back and to give you a more positive experience .

8/10 – Gut

pierre-henry

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Swiss-belhotel Blulane am 20. Feb. 2019
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 – Hervorragend

JeffA, Yap, FSM

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my 5 days stay at this hotel. Staff were welcoming and nice. Very clean rooms and was just walking distance of the from many eatery. From Chinese cuisine to Thai and several others.
Aufenthalt von 4 Nächten im Januar 2019
Antwort von SWISS BELHOTEL BLULANE MANILA am 1. Feb. 2019
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 – Hervorragend

DIVINEDEE, GUAM

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
HIGHLY RECOMMENDED! VERY NICE PLACE TO STAY. ALTHOUGH ITS LOCATED IN THE BUSY AREA OF MANILA CHINA TOWN BUT THE IMPORTANT IS WHEN YOU COME BACK TO YOUR ROOM AND ITS SO RELAXING!!! THAT'S THE BEST PART!
Aufenthalt von 14 Nächten im November 2018
Antwort von The Blulane Hotel am 30. Nov. 2018
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

6/10 – Okay

Michelle

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
the ac is too noisy
Aufenthalt von 5 Nächten im November 2018
Antwort von The Blulanehotel am 20. Nov. 2018
We sincerely apologized for the inconvinience that this has caused you. Resassured that we will take action regarding this concern.Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 – Hervorragend

GUSTAVO FRANCISCO

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Impecable hotel dentro de barrio chino
Aufenthalt von 1 Nacht im November 2018
Antwort von The Blulane Hotel am 15. Nov. 2018
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 4 Nächten im Oktober 2018
Antwort von The Blulane Hotel am 3. Nov. 2018
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 – Hervorragend

Lily

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Dyan am 20. Okt. 2018
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

8/10 – Gut

JI-WOONG, 서울

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
차이나타운데 몇 않되는 깨긋하고 시설 좋은 호텔
차이나타운에서 고객사 미팅이 있을때마나다 예약하는 호텔입니다. 근처에 대부분의 호텔들은 오래되었는데 작년에 오픈에서 깨끗하고 접근성이 좋고 직원들도 친절하고 시설도 나름 괜찮습니다.
Aufenthalt von 1 Nacht im August 2018
Antwort von The Blulane Hotel Management am 5. Sept. 2018
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

10/10 – Hervorragend

Chao

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
推荐入住
酒店干净、服务热情、饮食可口。
Aufenthalt von 5 Nächten im Juli 2018
Antwort von The Blulane Hotel Management am 6. Aug. 2018
Ni hao! Thank you for sharing your experience with us. We look forward in welcoming you again soon. Have a great day!

6/10 – Okay

Michelle, Tahmoor

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Staff not genuine Caters for the rich
This Hotel is beautiful but that's it ! The staff cater to Chinese guests and pretty much ignore any requests and customer service isn't great for Australians . The area isn't good Tyers no shopping or food outlets just an industrial area , we only stayed because we had a free night to redeem , felt out of place and was treated like royalty in Malate at a cheaper hotel . Front desk staff make you feel like they are superior Wrong people working here to give proper Customer Service . We Recommend Hotel Kimberley over this place anytime and it's cheaper.
Aufenthalt von 1 Nacht im Juni 2018
Antwort von The Blulane Hotel Management am 17. Juni 2018
Ni hao! Thank you for sharing your experience with us Michelle. We'll make sure to have a delightful service in every hotel guest no matter what the Nationality is. Thank you for your feedback.