2 Außenpools, Liegestühle

Bewertungen von Iberotel Costa Mares

5 out of 5
Iberotel Costa Mares
KM 79 Qusseir, Marsa Alam

Bewertungen

9.8

Aussergewöhnlich

9 von insgesamt 10 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1 von insgesamt 10 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 10 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 10 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 10 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.4/10

Sauberkeit

9.6/10

Personal & Service

10/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Hans

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
We booked a room with sea view but got a room with pool view. We complained did not help. Room 1012. Per stay you can only eat one time in one of the two speciality restaurants The food in the italian restaurant was really good. Overall it was a great stay.
Aufenthalt von 6 Nächten im November 2022
Antwort von Zeyad Fouad am 26. Nov. 2022
Dear Mr. Hostettler,Warm greetings from Iberotel Costa Mares,On behalf of Iberotel Costa Maress Management and Team, please allow us to express our sincerest apologies for any inconveniences you might have experienced during your stay with us.We have taken your comments seriously, and please rest assured that we are at all-time taking appropriate measures to address any of our esteemed guests reporting and if your comments were received during your stay directly to any of the hotel management team, we would have directly handled them to your entire satisfaction that is of most importance to us. Once again, we would like to apologize for not fulfilling any of your holiday expectations, and wishing to give us the chance to host your good self again ensuring that all your expectations will be met. Thank You, Hotel Management – Iberotel Costa Mares

10/10 – Hervorragend

Birgit

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schöne und nagelneue Anlage. Umfangreiches Buffet und sehr hilfreiche und zuvorkommende Staff.
Aufenthalt von 7 Nächten im Januar 2022
Antwort von Hani Zein am 7. März 2022
Sehr geehrte Birgit, vielen Dank für Ihre kritischen und motivierenden Kommentare, die wir über Expedia bekommen haben. Diese sind für uns eine wichtige und positive Unterstützung in unserem Bestreben, unseren Service für Sie noch weiter auszubauen und dauerhaft zu verbessern. Vielen Dank, dass Sie Ihren letzten Urlaub im Iberotel Costa Mares verbracht haben und sich die Zeit genommen haben unser Hotel zu bewerten. Es war uns eine grosse Freude, Sie in unserem Hotel begrüssen zu dürfen & wir würden uns freuen Sie schon bald wieder im Iberotel Costa Mares Willkommen heissen zu dürfen. Hotel Management..

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel molto bello , il personale e veramente preparato e gentile, nei ristoranti si mangia benissimo , la spiaggia bella pulita con lettini comodi con materassi , i camerieri che continuano a passare chiedo se vuoi acqua caffè birra e altro , il mare bello e facile per entrare anche a chi non sa Nuotare , consiglio le camere vista piscina perché hai anche la vista mare
Aufenthalt von 7 Nächten im Mai 2022
Antwort von Hani Zein am 27. Juni 2022
Dear Mr. Thomas, Warm greetings from Iberotel Costa Mares, Please allow us to Thank you for considering Iberotel Costa Mares for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We feel so fortunate to receive such great comments about all the services and facilities provided in our resort. We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Iberotel Costa Mares Management and Team. Thank You, Hotel Management – Iberotel Costa Mares

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
😁😁😎
Hotel bardzo przyjemny, obsługa bardzo miła jedzenie bardzo dobre, jedynie mało dodatków do śniadania typu owsianka np: orzechy, które o dziwo podawane są do kolacji. Pyszna kawa
Aufenthalt von 7 Nächten im November 2021
Antwort von Hani Zein am 7. März 2022
Dear our valued guest, Warm greetings from Iberotel Costa Mares, Please allow us to Thank you for considering Iberotel Costa Mares for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We feel so fortunate to receive such great comments about all the services and facilities provided in our resort. We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Iberotel Costa Mares Management and Team. Thank You, Hotel Management – Iberotel Costa Mares

10/10 – Hervorragend

Beata

Aufenthalt von 7 Nächten im Oktober 2021
Antwort von Hani Zein am 7. März 2022
Dear Mrs. Beata, Warm greetings from Iberotel Costa Mares, First of all we would like to thank you for considering Iberotel Costa Mares for your stay. We acknowledge the receiving of your comments on Expedia WEP, which made us highly overwhelmed. Your positive reviews about our Hotel’s services are extremely welcomed and especially the highlighted words by mentioning it as Stress Free is so much appreciated. Your comments with regards to the helpful attitude of our associates made our motto complete. As our prime responsibility is to provide our guests a maximum level of satisfaction. We appreciate your gesture of sharing your experience with us. It has provided us a vision that we succeed to achieve our goals and improve our service. Once again, thank you very much and we are looking forward to welcoming you in the near future. Thank You, Hotel Management – Iberotel Costa Mares

10/10 – Hervorragend

mina

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Very nice please food was good . Beach was amazing , service was excellent ,the manger. There Mr atef very nice guy , friendly I wich he was the manager of the rest of jaz groups, the only down. Thing is. The hotel toooooo quite u feel like u isolated it perfect for ppl who want escape life .there no pharmacy no market close by and if they open they don't deliver ,so make sure you have everything with. you. For sure will visit again in couple years or so
Aufenthalt von 4 Nächten im Juli 2021
Antwort von Hani Zein am 7. März 2022
Dear Mr. Mohamed, Warm greetings from Iberotel Costa Mares, First of all we would like to thank you for considering Iberotel Costa Mares for your stay. We acknowledge the receiving of your comments on Expedia WEP, which made us highly overwhelmed. Your positive reviews about our Hotel’s services are extremely welcomed and especially the highlighted words by mentioning it as Stress Free is so much appreciated. Your comments with regards to the helpful attitude of our associates made our motto complete. As our prime responsibility is to provide our guests a maximum level of satisfaction. We appreciate your gesture of sharing your experience with us. It has provided us a vision that we succeed to achieve our goals and improve our service. Once again, thank you very much and we are looking forward to welcoming you in the near future.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When locals would tell me about Marsa Alam, they would always tell me how great of a diving location it is, however they would always lower my expectations when talking about places to stay. Iberotel certainly contradicts all that I’ve been told. The hotel design is chic & modern. The lobby is beautiful so are the grounds, pool and restaurants. The rooms are on the smaller side but your day will be spent outside. The hotel is located on a bay with a stunning coral reef that is swimming distance and the bay is favorite place for sea turtles. The snorkeling experience will not disappoint. the hotel also has three restaurants to chose from. We tried all of them and the food was excellent in all. Overall, great experience. Thanks to GM Atef and all the staff (and special thanks to Abdallah) for making us feel at home.
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Abdalla Aldwek am 21. Juli 2021
Dear Mr. Mohamed, Warm greetings from Iberotel Costa Mares, First of all we would like to thank you for considering Iberotel Costa Mares for your stay. We acknowledge the receiving of your comments on Expedia WEP, which made us highly overwhelmed. Your positive reviews about our Hotel’s services are extremely welcomed and especially the highlighted words by mentioning it as Stress Free is so much appreciated. Your comments with regards to the helpful attitude of our associates made our motto complete. As our prime responsibility is to provide our guests a maximum level of satisfaction. We appreciate your gesture of sharing your experience with us. It has provided us a vision that we succeed to achieve our goals and improve our service. Once again, thank you very much and we are looking forward to welcoming you in the near future. Thank You, Hotel Management – Iberotel Costa Mares

10/10 – Hervorragend

Amr

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay
Excellent stay at Iberotel Costa Mares in Marsa Alam. When I read the reviews before reserving, I thought people were exaggerating about the hotel, the beach, the food and the service, but they were not. The staff and the service are the real edge in my opinion. They are the key differentiators. Highly recommended, you won't regret it.
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Abdalla am 15. Juli 2021
Dear our valuable guest, Warm greetings from Iberotel Costa Mares, First of all we would like to thank you for considering Iberotel Costa Mares for your stay. We acknowledge the receiving of your comments on Expedia WEP, which made us highly overwhelmed. Your positive reviews about our Hotel’s services are extremely welcomed and especially the highlighted words by mentioning it as Stress Free is so much appreciated. Your comments with regards to the helpful attitude of our associates made our motto complete. As our prime responsibility is to provide our guests a maximum level of satisfaction. We appreciate your gesture of sharing your experience with us. It has provided us a vision that we succeed to achieve our goals and improve our service. Once again, thank you very much and we are looking forward to welcoming you in the near future. Thank You, Hotel Management – Iberotel Costa Mares

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This Hotel is very new, in fact it opened just 3 weeks ago. Therefore the overall condition is excellent. The Hotel is beachfront with easy entry to the ocean, no rocks or corals, and beautiful snorkeling. Very large swimming pool, a very active animation team. BEST OF ALL: the staff is incredible, going out of its way to read every wish you may have off your face. Mr. Heny at front desk (assistant manager) arranged everthing beautifully, there is no better front desk manager in Egypt! Gym is good, same day laundry service, food is very good quality and different every day with a huge selection. Liked the Hotel so much that we will be returning very soon. A truly wonderful experience ....
Aufenthalt von 2 Nächten im April 2021
Antwort von Abdalla am 7. Mai 2021
Dear our valued guest, Warm greetings from Iberotel Costa Mares, Please allow us to Thank you for considering Iberotel Costa Mares for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We feel so fortunate to receive such great comments about all the services and facilities provided in our resort. We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Iberotel Costa Mares’s Management and Team. Thank You, Hotel Management – Iberotel Costa Mares