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Bewertungen von Big Cypress Lodge

5 out of 5
Big Cypress Lodge
1 Bass Pro Drive, Memphis, TN

Bewertungen

9.2

Wunderbar

1003 von insgesamt 1347 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
175 von insgesamt 1347 Gästebewertungen haben eine Bewertung von 8 - Gut" "
80 von insgesamt 1347 Gästebewertungen haben eine Bewertung von 6 - Okay" "
45 von insgesamt 1347 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
44 von insgesamt 1347 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.2/10

Personal & Service

9.2/10

Ausstattung

9.4/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Shayna

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service und Ausstattung
My family and I stayed for Memorial Day weekend We arrived TVs did not work . I walked into the room with my daughter alone and the door was wide open . I m walking around saying Hello . Everything is a charge when they say smores online for kids they charge $5.49 . When they make it sound complimentary. Crazy charges by the hotel for no reason and they can’t explain why . If you need something your own your own for the price it’s more Hype then value.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 28. Mai 2024
Thank you for bringing your disappointment to our attention. Please know we do share this feedback with our Operations Team.

10/10 – Hervorragend

eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was great except for limited dining
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 28. Mai 2024
Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 – Hervorragend

Robert, Mountain Home

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was great, the attention to detail was appreciated The lookout restaurant staff was great, bar was great food was below average,...disappointed in the food.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 28. Mai 2024
We appreciate you staying with us at Big Cypress Lodge, and that you took the time to submit a review.

6/10 – Okay

David

Only reason for a mediocre review is after spending $3,000 the Breakfast buffet was what other hotels have, nothing special and the cost was $25.00 per person. Eggs, sausage and pancakes…..sorry, but that was crap and that was the last thing I experienced as I was leaving. We ate down the road,at a mom and pop place, great food for way less. Give your hotel guests that food for free, they have spent enough with you as it is.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Maureen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would like to thanks the whole staff they were amazing and appreciated to our visit. They had great hospitality and respect to us. Me and husband will come back. Thank you we loved our stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Marie am 27. Mai 2024
Thank you so much. Come back and see us.

10/10 – Hervorragend

Patricia

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 28. Mai 2024
Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 – Hervorragend

Mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Marie am 27. Mai 2024
Thank you so much! Come back and see us.

8/10 – Gut

theodore

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a cool looking place. The rooms are large. For the money you spend you get nothing.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 26. Mai 2024
Thank you for staying with us and for taking the time to submit a review. We hope to see you again soon!

8/10 – Gut

Brett

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The pyramid and Bass Pro Shop are great. We had a wonderful experience. The Big Cyprus Lodge is unique but the rooms are showing wear to the point of dingy. Very dimly lit bathroom stall in the room, quite odd. Also, the restaurant and observation deck area is looking a like it is in need of a refressh.earn
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 25. Mai 2024
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

6/10 – Okay

Nicole

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Miscommunication about the jacuzzi tub. It was small only the standard bathtub size so it only fit one person at a time. Also I had to check in twice. And there was no communication about where to get breakfast. It was a lot of money spent to get from a room with unlisted amenities. In there brochures it said to look for listed amenities. I never found them. I checked the website and found the only amenities was a free ride to the top floor viewing area. I had a disappointing stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 25. Mai 2024
Thank you for staying with us and for taking the time to submit a detailed review.

10/10 – Hervorragend

Luis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice and relaxing
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 24. Mai 2024
Thank you for visiting and for your feedback, Luis!

10/10 – Hervorragend

Joe, Matthews

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place is for EVERYONE.....what an amazing experience. I highly recommend. My only issue is with the staff...not very communicative or knowledgable about their jobs. Valet parking was a constant issue as well....short staffed. Expect to take more time waiting for your car and start earlier so you won't be late.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 24. Mai 2024
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My favorite place to stay!
Aufenthalt von 1 Nacht im März 2024
Antwort von Big Cypress Lodge am 22. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 – Hervorragend

Dacio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing experience. Super friendly and attentive staff. Loved it.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 22. Mai 2024
Thank you for staying with us and for your kind compliment of our staff. We hope to welcome you back again soon!

10/10 – Hervorragend

DeAnna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was great! Cool experience at the Bass Pro pyramid
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 22. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 – Hervorragend

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay at Cypress Lodge could not have been any better. The rooms were absolutely awesome and created such a great ambience with its cabin in the woods decor! We loved the screened in porch overlooking bass pro shops! Having free transportation to everything in a 3 mile radius was extra special! Loved the views from the Lookout at the top of the pyramid! We were so sad to leave but know we will come back in the future!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 21. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to see you again soon!

10/10 – Hervorragend

Angeline

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was amazing everything we expected and more.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 19. Mai 2024
We are so happy to hear what a great time you had here at Big Cypress. Thank you for staying with us. We hope to see you again soon!

8/10 – Gut

Ethan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the facility, had issues with loud neighbours as the rooms are definitely not insulated as well as you would hope but the staff were amazing and helpful. We utilized their shuttle service multiple times to go downtown and the drivers were always friendly and helpful with suggestions on places to go. I highly recommend you stay at least one night here if you are a tourist, or just someone who lives to fish and hunt
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 19. Mai 2024
Thank you for staying with us and for taking the time to submit a detailed review.

6/10 – Okay

Shea

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
The properly was very lovely and room service was fabulous. They provided excellent service. However, there was a large amount of black mold in the shower.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 19. Mai 2024
Thank you for staying with us and for taking the time to submit a detailed review.

10/10 – Hervorragend

Brandon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great time with great customer service all around!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 17. Mai 2024
Thank you for staying with us and for taking the time to compliment our team. We hope to see you again soon!

10/10 – Hervorragend

Duane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel that’s not typical. The whole experience is different with big log cabin style rooms and being part of the huge Bass Pro shop. Staff is very friendly and helpful. Would definitely stay here again without hesitation.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 17. Mai 2024
Thank you for staying with us and for taking the time to compliment our team. We hope to welcome you back again soon!

10/10 – Hervorragend

Caleb

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely amazing rooms and views. Absolutely no noise makes it's way into the rooms. Valet parking is fenced in and secured. Fantastic staff very welcoming and help of the local area.
Aufenthalt von 2 Nächten im April 2024
Antwort von Big Cypress Lodge am 14. Mai 2024
Thank you for staying with us at Big Cypress Lodge and for taking the time to submit a wonderful review. We hope to see you again soon!

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 12. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 – Hervorragend

Melissa

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 28. Mai 2024
Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was kids friendly, and I had plenty of adult area and bars
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Big Cypress Lodge am 12. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 – Hervorragend

Marques

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
AWESOME!!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 6. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We are happy to hear that you had an awesome time with us and hope to see you again soon!

8/10 – Gut

Dana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the setting found the toilet room very DARK. Found it odd that at 10:30 am there were no bellmen and had to go to the front desk to get a trolley to move my own luggage downstairs. That was a sharp contrast to the wonderful service we received from the bellman Jeffrey the evening before when we checked in.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 6. Mai 2024
Thank you for staying with us and for taking the time to submit a detailed review. We hope to see you again soon!

10/10 – Hervorragend

Jack

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 25. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to see you again soon!

10/10 – Hervorragend

Terry

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Always fun. Great location fun amenties.
Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 4. Mai 2024
Thank you for visiting and for your feedback, Terry!

10/10 – Hervorragend

Ron

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a tourist stop in and of itself. Only thing I didn't like was absence of USB ports in room.
Aufenthalt von 3 Nächten im April 2024
Antwort von Big Cypress Lodge am 4. Mai 2024
Thank you for visiting and for your feedback, Ron!

10/10 – Hervorragend

Anthony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is highly unique. I travel quite a bit and have never had the pleasure of staying in a pimped-out treehouse. It awakened the little boy in me. I wished there were more of these around the country. The design and layout of the property, along with the decoration, are exquisite. The staff is filled with Southern hospitality. The check-in team was accommodating and knowledgeable about places to eat and visit. The shopping and selection of items are as unique as the resort itself. In short, I would return to Memphis to stay here. The downside is that there is no other development around the property; it is a stand-alone attraction. However, with the observation deck, one could argue it may not need anything else. The restaurant was underwhelming, and the floor was sticky. As a result, I chose not to eat there, so I could not comment on the food. I give this property 9.3 out of 10 stars.
Aufenthalt von 3 Nächten im April 2024
Antwort von Big Cypress Lodge am 3. Mai 2024
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!

10/10 – Hervorragend

Frankie

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice gym
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Big Cypress Lodge am 3. Mai 2024
Thank you for staying with us and for taking the time to submit a survey. We are very happy to hear that you enjoyed our gym! We hope to see you again soon!

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property is incredible!
Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 1. Mai 2024
Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed the property. It is a special place to stay. We appreciated Jeffrey helping us with our baggage and showing us how to dim lights in the room.
Aufenthalt von 2 Nächten im April 2024
Antwort von Big Cypress Lodge am 1. Mai 2024
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!

10/10 – Hervorragend

Clay

Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 19. Mai 2024
Thank you for staying with us and for taking the time to submit a review. We hope to see you again soon!

8/10 – Gut

Melissa

Gut: Sauberkeit und Zustand der Unterkunft
The property is beautiful with comfy accommodations
Aufenthalt von 1 Nacht im März 2024
Antwort von Big Cypress Lodge am 1. Mai 2024
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!

10/10 – Hervorragend

Troy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this property
Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 27. Apr. 2024
Thank you for staying with us and for your kind words. We can't wait to welcome you back again!

8/10 – Gut

James

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very cool experience to stay in the Memphis pyramid. Rooms were rustic. Ours looked out over the “swamp” area of Bass Pro Shop, which was great. A few things to drop from 5 to 4 stars: Mandatory resort fee and $20 overnight parking fee. Dont think these were fully disclosed. Staffing was light at bars and restaurants leading to long waits The sales tax is obnoxious. There is a tax in excess of TN state sales tax. Again, not disclosed. Indoor rooms can get loud.
Aufenthalt von 3 Nächten im April 2024
Antwort von Big Cypress Lodge am 25. Apr. 2024
Thank you for staying with us and for taking the time to submit a detailed review.

10/10 – Hervorragend

Richard, Columbia

Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 14. Mai 2024
Thank you for staying with us and taking the time to leave a wonderful review. We hope to see you again soon!

10/10 – Hervorragend

Tamiko, Madison

Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 12. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

4/10 – Schlecht

Anne, Ontario

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
If you have mobility issues only come here to look at the exhibits. Lots to see. I am handicapped and spending the night was a nightmare. The beds were horrible. Had to climb in and out which I couldn’t do by myself so my daughter had to wake up every time I needed to get up. I finally sat in a chair until morning. Neither of us got sleep. It was an expensive nightmare. Everything considered the food options were few and uninspiring but the staff was nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 22. Apr. 2024
Thank you for staying with us and for taking the time to submit a detailed review. We appreciate your feedback and will share it with our Operations Team.

10/10 – Hervorragend

Lindan

Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 12. Mai 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to welcome you back again soon!

10/10 – Hervorragend

Teryl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pricey but we loved staying at the lodge, enjoyed the Bass Pro Shop, the elevator to the top of the pyramid and dinner and drinks at the top.
Aufenthalt von 2 Nächten im April 2024
Antwort von Big Cypress Lodge am 22. Apr. 2024
Thank you for staying with us and for taking the time to submit a detailed review. We hope to see you again soon!

8/10 – Gut

Ian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pros: shuttle driver was very polite, beautiful simple room, great views at the top of the pyramid, Mississippi terrace on the 3rd floor was relaxing Cons: not many food options at night
Aufenthalt von 2 Nächten im April 2024
Antwort von Big Cypress Lodge am 19. Apr. 2024
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

8/10 – Gut

Jeremy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay. The girl taking pictures at the lookout was very pushy and showed poor taste. She kept coming up and interfering with our professional photo shoot. I had called a month in advance to get permission to do a vow renewal up there. All in all we had an amazing time. She just kept interrupting our special moment.
Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 18. Apr. 2024
Thank you for bringing your experience to our attention. Please know we do share this feedback with our Operations Team for further review and improvement.

8/10 – Gut

Donna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fun place with lots to do! Convinent to downtown Memphis! Just wish it had more light in the rooms.
Aufenthalt von 2 Nächten im April 2024
Antwort von Big Cypress Lodge am 17. Apr. 2024
Thank you for the detailed review. We're happy to hear you enjoyed your stay at Big Cypress Lodge. We look forward to you visiting again!

8/10 – Gut

Courtney

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The complimentary shuttle service was a little unorganized and they crammed 9 of us into a little minivan
Aufenthalt von 2 Nächten im April 2024
Antwort von Big Cypress Lodge am 17. Apr. 2024
Thank you for staying with us and for taking the time to submit a detailed review.

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great experience
Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 16. Apr. 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We hope to see you again soon!

10/10 – Hervorragend

Nichole, Belden

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely amazing. It’s you’ve been transported to a actual marsh and duck hunting camp. So much fun for the entire family!
Aufenthalt von 1 Nacht im April 2024
Antwort von Big Cypress Lodge am 16. Apr. 2024
Thank you for staying with us and for taking the time to submit a wonderful review. We are happy to read that you enjoyed the ambiance here at Big Cypress. We hope to see you again soon!

10/10 – Hervorragend

anthony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was amazing rooms are like being in a cabin in the woods. Friendly staff. Take the elevator to the top of the pyramid great view.
Aufenthalt von 2 Nächten im April 2024
Antwort von Big Cypress Lodge am 16. Apr. 2024
We are so happy to read that you enjoyed the ambiance here at Big Cypress and that our staff showed you the genuine hospitality that we are known for. Thank you for staying with us and we hope to see you again soon!