Ausstattung der Unterkunft

Bewertungen von Courtyard by Marriott Miami West/ FL Turnpike

3 out of 5
Courtyard by Marriott Miami West/ FL Turnpike
11580 Nw 105th Street, Miami, FL

Bewertungen

8.6

Hervorragend

580 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
235 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
72 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
44 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
72 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

8.0/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Oliver

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good overall experience during our stay. Stuff friendly and always willing to help, hotel was very clean, good smelling ;-) … there was not a single issue disturbing our stay ;-) Would definetly recomnend this hotel
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Front Desk Team am 10. Juli 2023
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Joerg

Aufenthalt von 1 Nacht im April 2023
Antwort von Front desk Agent am 12. Apr. 2023
Thanks for your reviews

4/10 – Schlecht

Joerg

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Not again for that price!
The rooms were old and the shower did not work properly. The air condition smell extreme ugly. The best was the breakfast offer with waffles and cereals, apples and yoghurts.
Aufenthalt von 4 Nächten im März 2023
Antwort von Front Desk Team am 31. März 2023
Thank you for your feedback and we apologize for your experience, providing the best service for our guest is our number one priority. We hope we see you soon and have a better experience

8/10 – Gut

Alex

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2022
Antwort von Front Desk am 3. Apr. 2022
Thank you for staying with us. We hope to see you soon!

2/10 – Ungenügend

Bert Michael

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Front Office Manager am 19. Dez. 2021
Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2020
Antwort von FD Manager am 10. Feb. 2020
Dear valued Guest, Thank you for your valued feedback. We take pride in catering to our guest needs as much as you enjoyed your recent stay. Stop by the next your travels bring you to the Miami area.

10/10 – Hervorragend

Martin

Aufenthalt von 1 Nacht im Januar 2020

8/10 – Gut

Timothy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice and clean
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

David, Chandler

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Normal Courtyard.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jimmy am 3. Mai 2024
Dear David,I would like to thank you for your time and effort in leaving us your review. With each review we grow as a business. With that being said we appreciate your feedback and hope to welcome you back again.Sincerely, Management

10/10 – Hervorragend

Angel Antonio Castañeda

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Jimmy am 3. Mai 2024
Dear Angel,I would like to thank you for your time and effort in leaving us your review. With each review we grow as a business. With that being said we are glad to hear that you enjoyed your stay. We hope to welcome you back to our hotel.Sincerely,Management

8/10 – Gut

Paula, Palm Coast

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good place
Aufenthalt von 1 Nacht im April 2024
Antwort von Jimmy am 12. Apr. 2024
Dear Paula,I would like to thank you for your time and effort in giving us your review. With each review we grow as a business and take pride knowing we did a great service to our guest. We hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 13. Apr. 2024
Dear John,I would like to thank you for your time and effort for leaving us your review. We take all reviews and try to grow as a business. That being said we would like to learn more on how we provided great service to you. we hope to hear from you soon and welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

SHRAGA

Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 4. Apr. 2024
Dear Shraga,I would like to thank you for the time and effort you took to leaving us your review. Moment like this helps us grow as a business. We hope to welcome you back to our hotel again.Sincerely,Management

10/10 – Hervorragend

Maxine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn’t like the fact that the AC turns on and off automatically Overall very good property and the staff friendly
Aufenthalt von 4 Nächten im März 2024
Antwort von Jimmy am 4. Apr. 2024
Dear Maxine,I would like to thank you for the time and effort you took to leaving us your review. Reading your review let us know that we provide the best service to our guest and for that we thank you. We hope to welcome you back soon to our hotel.Sincerely,Management

8/10 – Gut

Elizabeth

Mit der Familie gereist
Expensive
Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 1. Apr. 2024
Dear Elizabeth,I would like to thank you for taking the time and effort to leaving us a review. We take pride knowing we did provided a great service to our guest. That being said I'm sorry you feel the prices was to expensive. Can you please explain more about why you feel this way. It would really helps us out allot. We hope to hear from you soon.Sincerely,Management

10/10 – Hervorragend

Alexa

Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 21. Apr. 2024
Dear Alexa,I would like to thank you for your time and effort in leaving us your review. Moments like this make us proud knowing that we provided great service to our guest. We hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

julio

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gorgeous hotel super clean staff amazing
Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 30. März 2024
Dear Julio,I would like to first off say thank you for giving us the time and effort on leaving us a good review. I also would like to say thank you for you kind words I will definitely share this with our staff team. We hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

Shana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Jimmy am 28. März 2024
Dear Shana,I would like to thank you for giving us the time and effort in giving us a good review. Moment like this give pride know we are doing a god job. We hope to welcome you back again at our hotelSincerely,Management

10/10 – Hervorragend

Marjorie A.

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean confortable hotel. Staff friendly and helpful especially Nicholas Tenardo. Disappointed there was no airport shuttle, and dining was limited with no close options
Aufenthalt von 2 Nächten im März 2024
Antwort von Jimmy am 28. März 2024
Dear Marjorie,I would like to thank you for your time and effort for leaving us you good review. its review like this that helps grow as a business. I'm sorry about the shuttle unfortunately we do not provide that service. and we have restaurant close to us ask any front desk agent and they will be more then happy to help. We hope to welcome you back soon.Sincerely,Management

10/10 – Hervorragend

Keri, Miami

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff, clean spacious room will definitely stay again. Only negative we both wanted a coffee in room and only one serving of coffee. Other serving was decaf yuk
Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 28. März 2024
Dear Keri,I would like to start off by saying thank you for giving us your time and effort in leaving us a good review. We share this with our staff to show we appreciate our team and our guest. I will speak to housekeeping to make sure we offer both coffee type to our guest room. we hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

Nadia

Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 8. Apr. 2024
Dear Nadia,I would like to thank you for taking the time and effort in leaving us your review. It means the world to us knowing we provided great service to our guest. We hope to welcome you back again. Sincerely,Management

10/10 – Hervorragend

Marcos

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was very comfortable and clean
Aufenthalt von 7 Nächten im März 2024
Antwort von Jimmy am 21. März 2024
Dear Marcos,I would like to thank you for taking the time and effort to giving us a review. Moment like this help as a business to grow. we hope to welcome you back to our hotel.Sincerely,Managaement

4/10 – Schlecht

Janice

Aufenthalt von 2 Nächten im März 2024
Antwort von Jimmy am 21. März 2024
Dear Janice,I would like to sincerely apologize for the Experience you had staying at our hotel. If you be so kind and tell us what didn't met your expectations. We hope to hear from you soon and to make amends for your stay.Sincerely,Management

8/10 – Gut

Shane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient for families
Antwort von Jimmy am 21. März 2024
Dear Shane,I would like to thank you for giving the time and effort and giving us a good review. Moment like this help us as a business to grow. We hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

Yissel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We love the stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 21. März 2024
Dear Yissel,I would like to thank you for your time and effort for leaving us a review. Moment like this give pride knowing we are give great service to our guest. We hope to welcome you back again.Sincerely,Management

10/10 – Hervorragend

Jeffrey

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property. Bistro was good breakfast option. Outdoor patio was nice.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jimmy am 21. März 2024
Dear Jeffrey,I would like to thank you for giving the time and effort to giving us a good review. Moment like this help us to grow moment like this help us grow as business. we hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

John, Los Angeles

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
a bit of a drive from the airport - on the edge of the city - it's very quiet and solid and peaceful. no issues. very cozy. lots of places to eat. excellent front desk staff who are helpful and sharp
Aufenthalt von 2 Nächten im März 2024
Antwort von Jimmy am 21. März 2024
Dear John,I would like to thank you for giving the time and effort to giving us a good review. Moment like this help us to grow as a business. we hope to welcome you back to our hotel.Sincerely,Management

2/10 – Ungenügend

Pablo

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I arrived to check in at night after a long trip and I had to carry all the suitcases up the stairs to the 5th floor, because the elevators were not working, when we took a bath the hot water came and went. The staff serving at breakfast are super rude and the breakfast is terrible.
Aufenthalt von 1 Nacht im März 2024
Antwort von Jimmy am 21. März 2024
Dear Pablo,I would like to sincerely apiologies for the experience you had staying at our hotel. we have since fix the issue with the elevator so this will not happen again with our guest. We are in talks with a third party company to fix the water issue as well. We also show this to our food and beverage manager so we can retrain our staff to Marriott standards. we hope to make amends for your stay and welcome you back.Sincerely,Management

10/10 – Hervorragend

Sheretha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, quiet and I felt safe. Staff was very attentive. Only issue was the construction around hotel, but I would still stay there again! Loved the crescent shaped chair in room!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jimmy am 21. März 2024
Dear Sheretha,I would like to thank you for giving the time and effort to giving us your review. we appreciate your kind word about our hotel. I personally love chair as well. We hope to welcome you back soon.Sincerely,Management

10/10 – Hervorragend

Cora

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jimmy am 22. März 2024
Dear Cora,I would like to thank you for your time and effort in to writing us a review. Moment like this helps us grow as a business .We hope to welcome you back to our hotel.Sincerely,Mangement

10/10 – Hervorragend

Shantal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jimmy am 22. März 2024
Dear Shantal,I would like to thank you for your time and effort for leaving us a good review. Moment like this help us grow as a business. We hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

JORDANA

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jimmy am 21. März 2024
Dear Jordana,I would like to thank you for taking the time and effort to leaving us your review. Moment like this helps us as a business to grow. We hope to welcome you back to our hotel.Sincerely,Management

6/10 – Okay

Love Sabine

Gut: Sauberkeit
For the price, the breakfast could be better and it should have a shuttle service.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jimmy am 22. März 2024
Dear Love Sabine,I would like to thank you for giving us your time and effort to leaving us a review. Moment like this help us grow as a business. That being said we will show this to our food and beverage manager so we can try to change the menu. Also, we apologies for not having a shuttle service however it's not part of our service. But you can sign up to Marriott Bonvoy and link an uber account so you can earn points and those point can earn you free night stay at any Marriott Property. We hope to welcome you back to our hotel.Sincerely,Management

4/10 – Schlecht

Amine

Geschäftlich gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Receptionist and the supervisor customer service required improvements in many ways.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jimmy am 22. März 2024
Daer Amine, I would like to sincerely apologies for the experience you had staying at our hotel. I would like to inform you that we have retrain and change our staff around so moment like this will not happen again. We hope to welcome back to this hotel so we can make amends.Sincerely,Management

10/10 – Hervorragend

Carmen

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jimmy am 21. März 2024
Dear Carmen,I would like to thank you for taking the time and effort to giving us your review. Moment like this helps us grow as a business. We hope to welcome you back to our hotel.Sincerely, Management

4/10 – Schlecht

Jean Naurable

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The charge for breakfast but it's like nothing!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jimmy Rodriguez am 17. Feb. 2024
Dear Jean, We would like to express our apologies for any inconvenience caused by the breakfast. We acknowledge that it has been approved by Marriott. We value your suggestions and will discuss them with our Food and Beverage Manager to explore additional options for our guests.Sincerely,Front Desk ManagerJimmy RodriguezCourtyard Miami West FL/Turnpike11580 NW 105th ST. Miami-FL 33178305-500-9600Jimmy.rodriguez@dhmhotels.com

8/10 – Gut

Rexiel

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jimmy am 21. März 2024
Dear Rexiel,I would like to thank you for taking the time and giving us a review. Moment like this help us grow as a business. We hope to see you again. Sincerely,Management

8/10 – Gut

Leon Gerald Mauricin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient to where we were meeting with a colleague.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Leon Gerald Mauricin,I would like to thank you for your time and effort for giving us a good review. Moment like this give us pride know we did a great job to our guest. We hope to welcome you back again.Sincerely,Mangement

8/10 – Gut

Wanlapa

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Jimmy am 21. März 2024
Dear Wanlapa,I would like to say thank you for taking the time and effort to leaving us a good review. Moment like this helps us a business to grow. we hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

Trudy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jimmy am 22. März 2024
Dear Trudy,I would like to start off by saying thank you for take the time and effort to giving us a good review. Moment like this help us as a business to grow. We are happy that you enjoy our hotel and we hope to welcome you backSincerely,Mangement

6/10 – Okay

alexander, Rio de Janeiro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Don't buy the "Breakfast" it's a fix menu of items from the Hotel Starbucks, mainly bakery items, yoghurt or coffee (regular brew type). In case you want to order an "Americano" it's just a one expresso shot and then hot water is added, rather than a regular coffee with an expresso shot.
Aufenthalt von 8 Nächten im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Alexander,I would like to Thank you for your time and effort for giving meus a good review. that being said I would like to inform you that I will bring this to inform you that I will bring this to our food and beverage manager and see what we can do to improve on the menu. We hope this doesn't effect you from choosing us for your next stay.Sincerely,Mangement

2/10 – Ungenügend

Danielle

Verbesserungswürdig: Ausstattung
When we got to our room the tv volume did not work. Maintenance was able to fix it. Second issue is when I was showering the water just shut off mid shower. I had soap everywhere and it was dripping out. Knocked on my friends door next to mine and her water didn’t work either. Took maintenance about ten mins then it worked again but it took ten mins for it to warm up. The AC unit in our room was so loud it kept us up at night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jimmy am 22. März 2024
Dear Danielle,I would like to sincerely apologies for the experience you had staying at our hotel. I would like to inform you that we have shown this to our head of engineer and since then fix these issue. the water issue is being fix by a third party company. we also fix the issue and with the TV so our guest wont have the same issue. and we have fix the ac issue as well. We hope this doesn't effect you from pick us for your next stay so we can make amends.Sincerely,Mangement

8/10 – Gut

Wanlapa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Wanlapa,I would like to thank you for your time and effort for giving us a review. Moment like this help us grow as business. We hope to welcome you back in our hotel.Sincerely,Management

10/10 – Hervorragend

santiago

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Santiago,I would like to thank you for the ten star review. review like this help us grow as a business. It give us pride knowing that we gave the best service to our customers. We hope to welcome you back in our hotel.Sincerely,Mangement

10/10 – Hervorragend

Yusniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Yusniel,I would like to thank you for your time and effort for giving us a review. Moment like this give us pride knowing we did a good job in giving the best service to our guest. we hope to welcome you back to our hotel.Sincerely,Management

6/10 – Okay

Arnold

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Hair on the floor of the bathroom. Walls were discoloured; appeared to be dirty. TV had a flaw in the screen. Water pressure in the shower was low and pulsing at times.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Arnold,I would like to sincerely apologies for the experience you had staying at our hotel. I have boughten this up housekeeping staff and retrain them so this will not happen again. We also shown this to our head engineer so we can address this issue. we hope this doesn't effect you when choosing your hotel and we can make amends.Sincerely,Management

2/10 – Ungenügend

Yury

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good for what I was expecting!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Yury,I would like to sincerely apologize for the experience you had staying at our hotel. I would like to ask what was it that didn't meet your expectations? I ask so i can fix the issue so we can give our guest the best experience for our guest. we hope to hear from you again.Sincerely,Mangement

10/10 – Hervorragend

Ramon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great option
Excelent option
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Ramon,I would like to thank you for your effort and time for giving us a good review. Moment like this give us pride know we did our very best to provide the best service possible for our guest. We hope to see you again soon.Sincerely,Management

10/10 – Hervorragend

Garry

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Garry,I would like to thank you for giving us your time and effort to giving us your review. moment like this give us pride know we gave our best service to our guest. We hope to welcome you back to our hotel.Sincerely,Management

10/10 – Hervorragend

Carolina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente
Super rápido el check-in y buena atención. La habitación impecable y cómoda.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jimmy am 22. März 2024
Dear Carolina,I would like to thank you for your time and effort for leaving us a good review. We take pride knowing we provide the best quality service to our guest. We hope to welcome you back to our hotel again.Sincerely,Management