Good evening Madame,Thank you very much for your kind message.Best regards.Front Office Team

Dear Fanni,Thank you for taking time to give us your feedback about our Hotel. Sorry that we did not fulfilled your expectations. We try to give a good service to our customers; if you give us once more the opportunity, your stay will be much nicer. Looking forward to it,Sincerely,Giorgia C.Supervisor front office

Dear Guest,thank you for taking time to describe your personal experience here in Crowne Plaza. We apologize for any inconvenient you suffered.Regarding the water issue we really apologize for the discomfort caused.We hope to have the opportunity to welcome you again in the future.Kind regardsGiorgia C.Supervisor front office

Dear Istvan,Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests.Sincerely,Giorgia C.

Dear Roland,We are very happy to have given you a fantastic experience and we thank you for the time you have spent in publishing this beautiful review.It will be my concern to share your comments with my fantastic team, complimenting for the attention and care that reserve every day for our guests.Thanking you again for your preference, hoping to welcome you again in the future, we send our best regards.Giorgia C.Supervisor front office

Dear Fanak,We are very happy to have given you a fantastic experience and we thank you for the time you have spent in publishing this beautiful review.It will be my concern to share your comments with my fantastic team, complimenting for the attention and care that reserve every day for our guests.Thanking you again for your preference, hoping to welcome you again in the future, we send our best regards.Germano BonuraFront office staff.

Dear Sven,Thank you for taking time to give us your feedback about our Hotel. Sorry that we did not fulfilled your expectations. We try to give a good service to our customers. We'll work to improve all the staff and to solve all the issues we encounter.We apologize once more if you are so disappointed about your stay.We hope to have the possibility to welcome you again in order to offer you a better experience in our hotel.Best regardsGiorgia C.Supervisor front office

Thank you so much for the good score left. Best regards,

Thank you so much for your kind review. We took in serious consideration the comments of our customer. This is the only way we have to increse the level of our service. Best regards,

Thank you so much for your kind review. Best regards

Thank you for your kind review. BR

Thank you and best regards

Dear Guest, thank you for leaving this extremely kind feedback. It's a pleasure to notice that your stay in our hotel satisfied your expectations. We are glad to hear that you appreciated our staff service and facilities offered, such as the shuttle bus to the airport. We thank you once more for the time spent for leaving this review and we hope to welcome you again in the future. Sincerely

Dear Guest, Thanks for taking time to leave your feedback about our Hotel. We're happy that your stay was satisfying and the hotel has met your needs. Please contact us again if you desire to provide more details about your stay with us. Once more, thank you for choosing Crowne Plaza Milan Malpensa Airport. Sincerely

Dear Guest, Thank you for your review and to have chosen our hotel. We are sorry to read your negative feedback on our shuttle bus service which costs, during the day, € 4,00 per person and only during the night € 8,00 per person. For this reason we kindly ask to please provide us additional details in order to investigate on what you've paid. It is our goal to consistently provide customer satisfaction and your comments are very important to us. With kind regards.

Gentilissima Patrizia,la ringrazio innanzitutto per il tempo dedicato a recensire il nostro hotel.Siam lieti di sapere che i nostri servizi e la nostra posizione siano state di suo gradimento.Per noi il giudizio del cliente è estremamente importante, poiché ci permette di migliore.Speriamo di aver l'opportunità di ospitarla nuovamente.Cordiali Saluti,Karidia SamassiFront OfficeCrowne Plaza Milan Malpensa an IHG hotel

Dear Maureen,Thank you for taking time to give us your feedback. Sorry that we did not fulfilled your expectations. We try to give a good service to our customers; if you give us once more the opportunity, your stay will be much nicer. Looking forward to it,Sincerely,Keltiana G. front office

Dear Simon,firstly we would like to thank you for the time spent to review our hotel.We are glad to know that you enjoyed your stay with us and appreciated our location and our services.Hope to see you again in our hotel!Kind regards,Karidi S.Front OfficeCrowne Plaza Milan Malpensa

Gentilissima Laila,la ringraziamo per il tempo dedicato a recensire il nostro hotel.Siamo spiacenti del fatto che abbia riscontrato qualche problema durante il soggiorno. La ringraziamo nuovamente della recensione e speriamo di poterla ospitare nuovamente, e garantirle un esperienza migliore.Cordiali Saluti,Karidia S.Front OfficeCrowne Plaza Milan Malpensa Airport an IHG hotel

Buongiorno,Grazie per aver speso parte del suo tempo per recensirci, anche se siamo veramente desolati nel leggere che la nostra struttura non è stata al 100% di suo gradimento, la sua opinione ci aiuta a migliorare.Sperando di riceverla nuovamente presso la nostra struttura le auguro un buon proseguimento di giornata.

Daer John,Thank you for taking the time to review our hotel, and to share your experience publicly.We are pleased to hear that we have met your expectations and that you have enjoyed our services.We would like to take this opportunity to thank you again and wish you a pleasant weekend.Kind regards,Karidia SamassiFront Office

Dear Matios,thank you for the time spent to review ou hotel and share your personal experience with us!As an aeroportual hotel we are very close to the Airport by car; that why we offer a transportation service to reach us at any time.Hope to see you again!Kind regards,Front Office Staff

Dear Debbie,thank you so much for the time spent to review our hotel.I will personally take care to share with my colleagues the eccellent score that you leave to us!Hope to see you agina in our hotel!Kind regards,Karidia S.Front Office

Gentilissimo Raffaele, innanzitutto colgo l'occasione per ringraziarlo del tempo dedicato a recensire il nostro hotel!Siamo lieti di sapere che i nostri servizi, la professionalità e la ospitalità del nostro staffa sia stato di suo gradimento.Speriamo di poterla avere di nuovo come nostro ospite!Cordialità,Karidia S.Front Office

Dear Adrian, thank you for the short time spent to leave a review to our hotel.However, without any details review about your stay or issues met during the stay, we are not able to change and improve our experience.For the next time, will be pleasant to have a concrete review.Kind regards.

Good afternoon Sir,thank you for your message.Your reservation was for a room accessible to disable people, and we assigned it according to your request.We do apologize for the inconveniences you have encountered in the room.Thank youKind regardsFront Office Team

Goodmorning Peter, thank you for your feedback, we are very sorry you encountered these problems with our structure.Kind regards,

Gent.mo Gianmarco,la ringrazio del tempo e della preferenza accordataci. Sono lieta che abbia apprezzato il soggiorno presso il nostro hotel.Nella speranza di averla presto con noi porgoCordiali saluti

Dear Miguel,Thank you for leaving us a feedback about your stay with us.We hope to welcome you soon again.Kindest regards,Nora Del FabbroFront Office

Dear William,thank you so much for your nice feedback.We are so happy that you liked our hotel and service.Best regards,

Dear Lars,thank you so much for your amazing feedback. We are so glad that you appreciated your stay with us. We will share your nice word with our staff. Sincerely

Dear Marcos,thanks for your time and we are so sorry that you didn't like the stay with us.Best regards,

Dear John,Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests.Sincerely,Giorgia C.Supervisor front office

Dear Guest, thank you for your feedback about your stay in our hotel. We're glad to see that you've enjoyed so much your stay: we hope we made your experience memorable.Kind Regards,Roberto Taurino, Front Office agent

Thank you so much for your nice feedback.We will share your kind word with our staff.Best regards

Dear Julia,thanks for your feedback and we are glad that you enjoyed your stay with us.Best regards

Dear Lisa,we are so sorry we will investigate what's happened. Best regards

Dear Michael,thanks for your time and we are so sorry regarding your experience. We appreciated your suggestion and we will work to improve it. Best regards

Dear Jasmine, thank you very much for the time spent to leave us a feedback. We appreciate so much what you wrote us: we hope to see you again as our customer to make you live the best hotel experience to live and remember.Kind regards, Roberto Taurino, Front Office.