We thank you once more for the time spent for leaving this review and we hope to welcome you again in the future.Sincerely,

Dear Sarka,Thanks for your feedback, it is important to improve our service.We will happily share your nice review to our employees.We appreciate your taking the time to review our hotel to other travelers and we would be delighted to welcome you back soon.

Dear Gerhard, thank you so much for the great scope and for sharing with us your opinion.We hope to see you again.

Dear Julius, Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests. If you found a cheaper solution for cab we are happy. The rates we propose are per room and not per person. For those traveling alone, the rate is definitely high, but for those with families, the proposed price is valid Sincerely, Greta

Dear Roland,we are extremely pleased to see a full score no your review. We are glad that you enjoyed staying with us and we hope to have the chance of welcoming you soon again.Best regards,

Dear Andreas,thank you for your excellent review and the high score.Best regards,

Good morning Mr. Thomas.I am sorry to read a negative score of 1 relating to your stay but you have not provided us with any judgment as to why.It is important to indicate, if you decide to publish a negative review, to let us know what are the reasons that led you to penalize our hotel.You can write to us directly explaining why your stay did not meet your expectations.Your complain is a reason for improvement for us.In this case we look forward to your information.Feel free to email us and explain. It might be interesting to hear from you.

Dear Heike,thanks for your feedback.We will try to improve our service.Best Regards,

Dear GeorgThank you very much for the good score.Best regards

Thanks for your time Best Regards,

Dear Ursula, thank you very much for your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying and we hope to have you again in the future among our Guests. Sincerely, Giorgia C. Front Office Staff

Dear Ursula, thanks for your feedback and please accept our apologize for the behavior of our front desk clark. We will take all necessarie action to improve it. Sorry again. Best Regards,

Dear Erkut, we are so sorry regarding your feedback, but we advised all our guests regarding the closing. We relocated them in our sister hotel 4 stars superior with all comfort. Best Regards,

Thanks for your feedback! Best Regards,

Gentilissimo Riccardo, Siamo lieti di vedere che si è trovato bene presso di noi. Speriamo di poterLa accogliere nuovamente, Cordiali saluti,

Dear Stefan, Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests. Sincerely,

Dear Gregg, thank you so much for your full rating. We are glad you appreciated your stay with us. We hope to welcome you again in the future. Sincerely

Dear Jens, We are very happy to have given you a fantastic experience and we thank you for the time you have spent in publishing this beautiful review. It will be my concern to share your comments with my fantastic team, complimenting for the attention and care that reserve every day for our guests. Thanking you again for your preference, hoping to welcome you again in the future, we send our best regards.

Dear Hans, We always offer a voucher to use in our property valid 1 year because we are unable to refund our guest. Best regards

Dear Donata, Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests. Sincerely,

Thank you very much for your feedback, our shuttle bus has schedule time and works for two hotel's, it run's every thirty / fortyfive minutes. We will try to improve a better bus service. Kind Regards

Dear guest, Thank you very much for having written your opinion about our Hotel. Customers' feedback helps us to improve to better serve our Guests. We are very happy to see that your stay with us was satisfying, and we hope to have you again in the future among our Guests. Sincerely, Angela

Dear Gary, thank you so much for your time and the great feedback! It's a pleasure to read that you appreciated food and, especially, staff. We hope to see you again!

Dear Yuefand, thank you for the great review and high score. We hope to have the opportunity to see you again!

Dear Paula, thank you for the nice feedback and high score. We wish you a great day!

Dear Gregory, thank you for the nice feedback! We're happy to know that you enjoyed the airport transfer. Hope to see you again!

Dear Brian,We are glad the stay satisfy your expectations and we thank you for you're good review. As an IHG hotel our guests oipnion is important to us. In the hope of seeing you again at our hotel I wish you agreat day.Best regards.

Gentile Vincenzo, La ringrazio per la sua recensione e sono lieta abbia gradito il soggiorno presso la nostra struttura. L'opinione dei nostri clienti è importante per noi. Nella speranza di rivederla nuovamente le auguro una buona giornata.Cordiali saluti.

Dear In quen, thank you for your review! We sincerely apologize for your unsatisfaction with our towwls. We will do our best to imporve this service. Have a nice day!

Dear Paula, thank you so much for the high score and the positive review! We are glad to know that you enjoyed dinner and breakfast. Hope to see you again!

Dear Roger, thank you for the excellent score and we wish you a nice day!

Dear Katherine, thank you so much for the excellent score and the beautiful review! We are extremely glad to read your appreciation words about staff and services. We hope to have the oppurtunity to welcome you again!

Dear Thomas, thank you for your kind review and the time you spent leaving this feedback. Have a good day!

Dear Jeffrey, thank you so much for the excellent score!Have a nice day!

Dear Goldman, thank you so much for the great review! We are glad to know you enjoyed your stay with us. Hope to see you again.

Gent.mo Vincenzo, la ringraziamo per la sua ottima recensione e l'alto punteggio assegnatoci. Siamo grati di sapere che ha apprezzato il nostro servizio colazione. Le auguro una buona giornata!

Dear Penny, thank you so much for the high score and the kind review! We are happy to read your nice words about your stay with us. Have a nice day!

Dear Paul, thank you so much for the excellent score and the great words about the staff! We hope to have the opportunity to welcome you again!

Gent.mo Silvio,la ringraziamo per la sua recensione positiva e l'alto punteggio assegnatoci. Speriamo di poterla accogliere nuovamente durante uno dei suoi prossimi viaggi. Le auguro una buona giornata!

Dear Julie,We're deeply sorry about what happened, unfortunetely the restaurant is not under our direction. We'll inform who's in charge of what occur. Best regards.

Dear Goldamyrrh,I'm glad you had a pleasant stay and I thank you for your generous review. I hope to see you again at our hotel. Best regards.

Dear Rosanna-Zavaglia, thank you so much for your review! We are happy to know that you enjoyed your stay with us. Hope to see you again!

Dear Brandon, I'm glad you had a pleasant stay and thank you for leaving a such generous review. I hope to see you again at our hotel. Best regards.

Dear Luiz Carlos, I'm sorry for the inconveniences you had during your stay. As Hotel we care about our guests experience and you're message won't go unnoticed. We'll try to improve our services. Best regards.

Dear Debbie, Thank you for your review and i'm sorry for the incovenience. I hope to see you again at our hotel.Best regard.