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Bewertungen von City Stay Apartments - The Hub MK

4 out of 5
City Stay Apartments - The Hub MK
7 Rillaton Walk, Milton Keynes, England

Bewertungen

8.4

Sehr gut

8 von insgesamt 14 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 14 Gästebewertungen haben eine Bewertung von 8 - Gut" "
0 von insgesamt 14 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 14 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 14 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

7.2/10

Personal & Service

7.8/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Stephen

Aufenthalt von 1 Nacht im März 2022

8/10 – Gut

Ana Lis

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
El apartamento muy bonito, detalles, decorcion con muy buen gusto, heche en falta un espejo grande en el baño y que solo tenia uno de estos portatiles, cama confortable, bonitas vistas en general todo correcto, lo unico no me gusto demasiado si funciona como alojamiento vacacional y te cobran tasa de limpieza tengas que salir a comprar bolsas e residuos y bajar la basura sino te cobran del deposito, pero en general pasamos muy bien en el apartamento
Aufenthalt von 1 Nacht im Dezember 2020

2/10 – Ungenügend

Julia

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
CityStay Apartments - would not recommend at all
We had several issues: Patio door to balcony (we were on third floor) had no key so could not make it safe for children. Windows had no limiters on them so they swung right out and you could have topped out. Windows could not be pulled shut easily because the handle had nothing to pull onto hence the seal was not tight and rendered the double glazing useless and we could hear all the noise from the restaurants we overlooked below plus the fight that broke out at 2 pm. All the problems listed were on both windows in the flat. Also very crucially, we were not told that the flat has safety issues with the cladding following on from the Grenfell Tower incident report and they now have a permanent fire marshall on standby roaming around the building. This should have been told to us. Also one lift was out and had been for over two weeks. Again nothing was said when we booked. Lastly, the wand on shower hose was split so couldn't use it. It was fixed the same day but the replacement hose they put on was too long and so there was no water pressure so the shower wand still didn't work. We were promised that the manager of City Stay Apartments would ring but they never did despite us calling them twice. We have waited nearly three weeks and no response from them. We would not recommend staying with them. Absolute no regard for the safety of their guests whatsoever and no response from them. It has been appalling customer service and lack of honest information.
Aufenthalt von 2 Nächten im Mai 2019

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Poor accommodations, even worse property mgmt.
We would not recommend this to any traveler, regardless of cost. We paid in advance for three nights to stay in Milton Keynes City Stay Apartments in the HUB. We thought it would be a great location, and opportunity to have the comforts of 'home' while away. Aside from being incredibly hard to locate, when we walked into the apartment, it was stifling hot with no ventilation or air conditioning/fan. The glass door that would open to a minimal patio was broken, and unable to open, preventing us from getting any sort of relief. The floor boards from a torn up carpet, exposed nails that we had to mind walking over. The kitchen had minimal items to use, including a dishwasher full of dirty dishes. There were a number of other issues. As soon as we were made aware of these issues, we contacted the local contact for assistance. As they tried to help us, we learned there were no other apartments available to move to. We left a message with the main office, and followed up with pictures and an email to property manager that we were leaving the next day as it was unacceptable and intolerable conditions for us to be staying there. A week later, a manager wrote me telling me they would refund the two nights that we paid for but didn't stay, and agreed the property was unacceptable with an apology. Unfortunately, it has been 3 months, and I have followed up with this company 4 times requesting our refund. As of today, I have received no response or refund. Do not stay with this company.
Aufenthalt von 3 Nächten im Mai 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great location very comfortable loved having a balcony. Very weird TV system involving having to unplug 1 box if you want to watch Sky and then replug in another if you want to watch basic telly.
Aufenthalt von 3 Nächten im Juli 2018

10/10 – Hervorragend

Dean

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location

10/10 – Hervorragend

Paulo

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

10/10 – Hervorragend

Jakub

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great please to stay for business
Very good, clean and nice
Aufenthalt von 4 Nächten im Januar 2018

10/10 – Hervorragend

Janette

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Milton Keynes apartment stay
Great apartment, comfortably furnished and equipped with everything you need right down to the dishwasher tablets. Key pick up and drop off was very straightforward and instructions clear. Fantastic central location for business and local amenities. Underground parking is a huge benefit in Milton Keynes centre.
Aufenthalt von 3 Nächten im Januar 2018
Antwort von City Stay am 30. Jan. 2018
Thank you Janette for your review, we hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Simple and Clean
Great apartment and great food around the Hub. There are so many choices to pick from
Aufenthalt von 6 Nächten im Dezember 2017
Antwort von City Stay am 30. Jan. 2018
Thank you for your review, we are glad you had an enjoyable stay!

8/10 – Gut

Claire, London

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Convenient and clean apartment
very clean comfortable stay. Friendly staff and walkable to the city centre. Quick and easy key collection and clear instructions
Aufenthalt von 3 Nächten im November 2017
Antwort von City Stay am 12. Dez. 2017
Thank you Claire, we are glad you enjoyed your stay with us!

10/10 – Hervorragend

Elaine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Home from home
Amazing stay at the apartment, check in out of hours is a little confusing, private underground car park, lift straight to floor, lovely apartment, nice mod cons and sky plus, will be back again
Aufenthalt von 1 Nacht im Juli 2017
Hi Elaine, Thank you very much for your lovely 5* Review! Your comments are much appreciated here at City Stay and we would welcome you back anytime. Look forward to seeing you soon. Many thanks, Megan James

8/10 – Gut

Aimee-May

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Milton Keynes city stay
Key collection was difficult during out of office hours, not very intutitve. Apart from this great stay
Aufenthalt von 2 Nächten im Mai 2017
Hi Aimee-May, Thank you for your review. We appreciate your honest feedback and will look at making our Key collection process more clear. We are glad you enjoyed your stay apart from that. Look forward to welcoming you back in the future. Many thanks, Megan James