Hotel Mlango

« Allen’s Hotel is a nice budget friendly hotel. The staff are very friendly. The room was cleaned everyday and they changed the towels everyday. It’s outside Kapsabet town. They can do better with their breakfast options. Very limited variety of food and it was so little for the number of people who were rewinding there. »

« I paid and they said they did not receive a payment and they said they do not deal with hotels.com anymore. They said they did not have rooms. I am still waiting for a refund. This is appalling and very unprofessional. »

« I came from the USA to Eldoret and booked my stay at Willow. The staff was very kind and respectful. The room was clean, bed was comfortable, and my stay was very pleasant. I will definitely book here the next time I come to visit Eldoret. Thank you Willow for the great hospitality! Kendra Cruz »

« need more disable parking »

« I enjoyed the property overall, but there are significant opportunities to improve communication and service, particularly with housekeeping and the kitchen. Housekeeping needs to be more responsive. It took three days to complete my laundry, and I never received either a price list or an itemized invoice—even at checkout. In addition, requests to housekeeping were not handled promptly throughout my stay. The kitchen service also requires considerable improvement. I placed an order for three...

« Great and convenient place to stay. »