Hotel Monticello

« I wasn't expecting the Ritz Carlton, so I went in with low expectations. All I needed was a bed and a bathroom for the night, and the hotel provided that. The staff were great! Super nice. I forgot my phone charger and the guy behind the counter provided me one to borrow for the night. The room was clean and did the job. The only bad part was the bed. It was horribly uncomfortable. It was pretty worn down and I could feel the springs and the bar in the center. Because I didn't sleep well, I laid...

« Excellent staff and room was very clean. Parking was Limited due to one corner of lot not draining and under some water. Another parking spot and adjacent area was full of cigarette butts »

« Simple check in process with friendly staff. Clean room and easy access. »

« Our suite was horrendous! For the money we paid there should not have been fruit flies a massively stained couch dirt all over the floor spelled coffee when we first got in there it was gross! The waterpark was OK, but there were kids running around in diapers that were not meant to be in the pool, the bar staff at the Mississippi Grill were so rude and oddly enough they ran out of cheeseburgers, which is not my biggest complaint, but I find that really weird the noise and the level of...

« Good location. The price was right. »

« Great rooms, comfy beds, very clean hotel, excellent breakfast, accommodating staff. »

« I read many comments about this hotel and I was expecting worse but it was Ok for the price. »

« If stayed here at least once a year for the last few years, this time there was no hot water in the evening when we arrived. So it was a cold shower situation. But before the cold shower, we noticed there was no shampoo, so I had to go to the front desk to get some. (the room did have conditioner, body wash and soap) probably will stay again, because of the convenience of where it’s located. »

« The coffee was amazing besides being clean and staff being very friendly »

« Hot tub was cold. Room was very musty. She Took forever to get checked in. Front desk person on his phone the entire time I was wanting help. My 13 year old felt very unsafe. »

« Clean rooms, friendly staff »

« Bien sauf un matin .....pas de café..???? Dans un hotel au USA ....?.?..?. »

« The room was spacious and clean but the hallways and common areas were under construction (I hope). The pool/hot tub area was nice and the pool was warm. The vending area on our floor was just a table and lamp but the breakfast was decent. »

« there is need to improve breakfast, need to add more to be called breakfast. There were no fruts. The AC was good. »

« Very quick and simple check in process. Clean rooms, clean pool and hot tub. »

« Like to stay Like the breakfast »