5 restaurants, breakfast, lunch served; local and international cuisine

Bewertungen von Sofitel Mumbai BKC Hotel

5 out of 5
Sofitel Mumbai BKC Hotel
C-57, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra

Bewertungen

9.0

Wunderbar

681 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
191 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
63 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
33 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.2/10

Personal & Service

8.8/10

Ausstattung

9.2/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Andreas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great experience
Great room, super friendly service. Will come back for sure.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Vikas Kapai am 9. Dez. 2019
Bonjour Thank you so much for your positive endorsement. Hope to see you soon. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

10/10 – Hervorragend

Andreas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Vikas Kapai am 21. Okt. 2019
Bonjour Andreas Thank you so much for your 10/10 rating. Truly means a lot. Look forward to you visiting us again. Sincèrement, Vikas Kapai General Manager – Sofitel Mumbai BKC

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Definitely worth a stay
Great hotel, great service, shame I didn’t have time to make use of all the facilities - next time!
Aufenthalt von 1 Nacht im April 2019
Antwort von Biswajit am 16. Apr. 2019
Bonjour Valued Guest, Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Definitely worth another visit
Great hotel and facilities, wonderful, friendly staff!
Aufenthalt von 3 Nächten im April 2019
Antwort von Biswajit am 14. Apr. 2019
Bonjour Valued Guest, Thank you so much for your compliments and appreciation. Truly means a lot. Look forward to you visiting us again. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

10/10 – Hervorragend

susanne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel befindet sich nicht direkt im Zentrum Mumbais aber nahe daran, die direkte Umgebung macht einen sehr guten Eindruck für Indien, man fühlt sich sehr sicher. Das Hotel ist hervorragend ausgstattet, Pool, Gym, Spa ... ebenso das Frühstücksbuffet ist sehr reichhaltig u der Service sehr gut. Wunderschön ist auch der Frühstücksbereich. Das perfekte Hotel für einen Städtetrip nach Mumbai!! Es gibt wirklich nichts zu beanstanden!!
Aufenthalt von 4 Nächten im Februar 2018
Antwort von Biswajit am 14. Feb. 2018
Bonjour Susanne, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relativ neue und sehr modernes Hotel
Das Hotel ist super schön Und liegt in eine ruhige Ecke, die vier Restaurant sind auch sehr gut. Das Team ist super nett und freundlich. Sehr schöne Zimmer. Das Problem ist dass in der Gegend keine andere Möglichkeit um auszugehen gibt. Das Bett war für mich sehr weich. Man kann aber direkt am Anfang an der Resektion für andere Matratze fragen. ( so wurde mir gesagt )
Aufenthalt von 7 Nächten im Januar 2018
Antwort von Biswajit Chakraborty am 31. Jan. 2018
Bonjour Valued Guest, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. It is heartening to note your appreciative comments about our hospitality, location and meticulous attention to detail. We are committed to consistently providing warm and efficient services to all our guests and compliments such as yours are most encouraging and will always be our greatest reward. It was a pleasure for us to be at your service and we look forward to welcoming you back in the very near future. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Service - Hotel zum Wohlfühlen!
Tolles sehr sauberes Hotel mit super Service im Business- und Bankenviertel von Mumbai. Sehr aufmerksames Personal! Zimmer sind top ausgestattet und sehr sauber.
Aufenthalt von 5 Nächten im November 2017
Antwort von Biswajit am 5. Dez. 2017
Bonjour Valued Guest It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent visit. Thank you so much for your generous praise and we hope to deliver more such experiences for you on your future visits to our hotel. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

8/10 – Gut

Verifizierter Reisender

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Antwort von Biswajit am 17. Feb. 2016
Dear Valued Guest, Thank you so much for your very encouraging rating. Look forward to seeing you back soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

10/10 – Hervorragend

Sabu Peter, Munich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles Bestens und Hochwertig
Top Hotel
Antwort von Biswajit am 2. Jan. 2016
Bonjour Sabu Peter, Thank you so much for your 5/5 rating. Look forward to seeing you back soon. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel
Dieses Hotel ist eifach nur super. ok nicht gerade im Zentrum,,, aber nicht weit weg von Shoppin Center und Flughafen. (domestic und international) Wir haben ein Club Zimmer gebucht, mit Zugang zur Lounge.. Perfect. Probiert dieses Hotel aus,, Ihr werded es nicht bereuen.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

MB10

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Very pleasent Hotel
Friendly and competend services, very nice rooms, execellent gym., good Indian food. Stayed 2 times for 5 days. Would come back again.

8/10 – Gut

MB, Köln

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gepflegtes Haus

10/10 – Hervorragend

arilein

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Franz, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr gutes Hotel nicht zu weit vom Flughafen
hervorragende Stadtrundfahrt mit Hotelshuttle and Hotelguide

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Anuradha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff Friendly
Aufenthalt von 1 Nacht im April 2024
Antwort von Taniska am 30. Apr. 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

Aparna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best hotel for consulate access
Aufenthalt von 1 Nacht im April 2024
Antwort von Taniska am 23. Apr. 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Kamal Krishna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Amazing service and hospitality
Aufenthalt von 1 Nacht im April 2024
Antwort von Taniska am 23. Apr. 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

DINESH

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good experience with this property food also very good
Aufenthalt von 3 Nächten im April 2024
Antwort von Taniska am 12. Apr. 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

Gurpreet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Taniska am 8. Apr. 2024
Bonjour Mr. Gurpreet,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Sricharan

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beautiful property.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Taniska am 28. Feb. 2024
Bonjour Valued Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

Mitulkumar

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Taniska am 21. März 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Jasvir

Excellent
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Taniska am 26. Feb. 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Soumya kanti

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Keep it up
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Taniska am 15. Feb. 2024
Bonjour Mr. Kanti,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

6/10 – Okay

Haripriya

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It takes too long to access the property by car. The wait is too long.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Taniska am 13. Feb. 2024
Bonjour Guests,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Andrew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A very well run hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Taniska am 13. Feb. 2024
Bonjour Mr. Andrew,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

2/10 – Ungenügend

Harjit, Owensboro

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Taniska am 7. Feb. 2024
Bonjour Mr. Harjit,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Pete

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel with great amenities
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Taniska am 4. Feb. 2024
Bonjour Guest,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Rajiv Ramesh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Taniska am 4. Feb. 2024
Bonjour Mr. Ramesh,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

6/10 – Okay

Pradeep

Mit der Familie gereist
Gut: Personal & Service
Property seems dated; the rooms are corridors are dark. Surprised why it is a 5 star
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Taniska am 4. Feb. 2024
Bonjour Mr. Pradeep,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

6/10 – Okay

Faisal

Mit einer Gruppe gereist
Under expectations
The staff was not so friendly
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Taniska am 28. Jan. 2024
Bonjour Guests,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

6/10 – Okay

DANNY, Los Angeles

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Taniska am 25. Jan. 2024
Bonjour Guest,Thank you for leaving us your valuable review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Harveer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Taniska am 25. Jan. 2024
Bonjour Guest,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

Suneet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast Good, lunch below average, dinner excellent. Angled Rooms not a good idea. Service average. Outside food not allowed.if you are 3 persons in one room, you get 2 beds, third person sleeps in a couch. Not yet fully 5 star.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Taniska am 22. Jan. 2024
Bonsoir Mr. Suneet,I am extremely concerned to read your feedback and sincerely regret that your experience was not one that is most often reflective of our normal service levels at the hotel. Please accept my most sincere apologies.We take our guest comments with a great deal of seriousness and please allow me to address your comments with the team. Rest assured we will take the necessary corrective actions to ensure the lapses you experienced do not reoccur.At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us.We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique..We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Samina

Mit der Familie gereist
Most wonderful staff at the property you’ll ever come to. I would definitely recommend this place to anyone who is coming to Mumbai, even the housekeeping staff, Surti and Manoj was extra ordinary, Khushboo, the manager went out of her way to made sure we were comfortable and saw to all our needs, hats off to everyone as Sophia tell
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Taniska am 22. Jan. 2024
Bonsoir Ms. Samina,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Radhika

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Taniska am 4. Feb. 2024
Bonjour Ms. Radhika,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

Bhakti

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
It was an enjoyable stay but felt the standards could have been raised easily but having more staff able during meal service and also the cleanliness of the rooms increased. Great range of food being offered, but the prices for drinks were exceptionally high!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Taniska am 10. Jan. 2024
Bonsoir Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

Bhakti

Gut: Zustand der Unterkunft
Antwort von Taniska am 10. Jan. 2024
Bonsoir Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Bakir Tri-state Enterprises

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property excellent staff.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Taniska am 9. Jan. 2024
Bonjour Valued Guest,Thank you for leaving us such a wonderful review.We are extremely delighted to know that you loved your experience; our team will definitely be happy to hear of this.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work the team has put in.We look forward to seeing you again.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Sanjay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thoroughly enjoyed our stay at Sofitel- BKC; great location, ease of checking/checkout; no noise issue issue, friendly staff, rooms were clean, nice ambiance, lavish and delicious breakfast options, overall fantastic experience and for sure going back again
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Taniska am 9. Jan. 2024
Bonjour Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Christal

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Very nice hotel! The staff was very friendly and accommodating to my requests. I didn’t even realize a meal was included in my package so that was a nice bonus. The rooms were spacious and the bed was comfortable. They gave us plenty of water. Would stay here again!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Taniska am 8. Jan. 2024
Bonsoir Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

Prakritee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good stay
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Taniska am 4. Feb. 2024
Bonjour Ms. Prakritee,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are happy to learn that you appreciated our hospitality and service, and that our team made a lasting impression during your stay with us.We eagerly await your arrival with us again, in the not-too-distant future.Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Maitree

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Taniska am 30. Dez. 2023
Bonjour Valued Guest,Thank you for taking the time to convey your compliments to Sofitel Mumbai BKC.We truly appreciate your feedback and we are glad to know that you had an enjoyable experience at our hotel. It is always encouraging for us to know that our guests are satisfied with our services as it is truly what we strive for everyday.We are delighted to welcome you back with us. Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Saurin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Contemporary in the heart of a clean commercial area
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Taniska am 26. Dez. 2023
Bonjour Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Sukhneer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location was perfect nd breakfast was delicious nd had a great variety of options.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Taniska am 26. Dez. 2023
Bonjour Guest,Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words and we are glad to note your appreciation of the hospitality offered at our hotel.We look forward to welcoming you back with us.Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Rajnish

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Taniska am 26. Dez. 2023
Bonjour Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

John e

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Taniska am 22. Dez. 2023
Bonjour Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could meet your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

10/10 – Hervorragend

Denise

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Taniska am 22. Dez. 2023
Bonjour Valued Guest,Thank you for taking the time to share your feedback with us. We are delighted to learn that you enjoyed our prime location and found it really amazing. We strive to provide the best experience for our guests, so we are glad that we could exceed your expectations. At Sofitel Mumbai BKC, we always prioritize comfort and convenience at all times.Thank you again and looking forward to welcoming you back soon!Merci!Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC

8/10 – Gut

Zehera

Beautiful hotel. Very clean property. Spa / Pool was nice. Room service was slow. Had to ask for napkins and condiments. Room was missing a hair dryer.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Taniska am 18. Dez. 2023
Bonjour Guest,Thank you so much for taking the time to leave us this amazing review.We are so grateful for your kind words, and we are glad to note your appreciation of the hospitality offered at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback has been taken in the spirit it was intended and we have escalated the same to the concerned team to ensure that we continue to provide a seamless and memorable stay experience for our guests. I assure you that we will definitely work on the valuable feedback given by you.We look forward to welcoming you back with us.Sincerement,Taniska ChakrabartiAssistant Guest Experience ManagerSofitel Mumbai BKC